quilt, dirty laundry in room, no milk on request - staff seemed very pushed, maybe bad day, usually tip

the wifi did not extend to the annexe rooms

actually to nitpick the avo toast for breakfast was supposed to be sourdough but it was cheap white bread -

convenience to a34. comfortable room. convenient car parking

parking right outside our room

bathroom sink doesn't have mixer taps kitchen not very well equipped, nothing to peel my apple with

had a nice quiet clean spacious summer house room,comfy bed & good wifi.

really lovely - comfortable bed, big kitchen and lovely private terrace onto a garden

i stayed in a self contained suite a short walk away from the main building which had great parking , and a

evening asking (something i do not often get these days) and the waiting staff checked with the kitchen for the

noisy of 'laundry equipment/drier' at 3am someone elses noisy water hammer soon after.

housekeeping during our three night stay was minimal and we had to walk past a pile of dirty laundry left in

the room service breakfast menu suggested but this wasn't an available item

nice bar area

was great staff were very friendly and kind from checking in to checking out wifi code did not work plus the

seemed like we might be above a laundry or something giving off heat

enjoyed the spa the most, but the restaurant and the bar are also good

pool and spa facilities were lovely and the kids had a fantastic time swimming

pool and spa facilities were lovely and the kids had a fantastic time swimming

room service cold & order wrong

dirty laundry at the stair case in front of our room

to keep re-signing into wifi when in room instead of devices being remembered

it is right in the town of hungerford, and has plenty of parking

food in the bar was very good, with a varied menu

bed was lovely and comfortable, place was kept clean and tidy, bar area was nicely decorated

this hotel was not the closest to my destination but i chose it because it advertises a laundry service

we were at one corner of the hotel and could not get a wifi signal in the room

to book room service at check in, not to order

the spa facilities were fab and the breakfast was perfect

breakfast was excellent -

free wifi

good free parking, large comfortable beds, fast free wifi. quiet location.

room service was good

good location for my purpose. good parking

knolage that the fire alarm worked the staff were great nice bar to relax in very comfortable

conscious of the environmental impact /drought we didn't want to cause unnecessary additional laundry, having

however, our room was located on the ground floor right next to the kitchen and laundry room so it was noisy

cleanliness of the hotel was first class and the breakfast was excellent

friendly staff, free parking, quite room. great view of the golf course.

location with golf course views from the bedroom

no in-house or nearby laundry service.

room service was fine, if a bit overpriced

welcoming staff, great food, completely quiet road despite being near the road, ample parking, clean room,

parking easy. staff friendly

arrived early after a 6 hour drive to be told i had to pay for early check in

my room service meal which i ordered at about 7:15pm had not arrived at 8:11pm so i chased it up, and

peaceful location, lovely building and ample parking space

it is a big place and a few more guests may have made a tad more atmosphere in the lounge and bar areas

room service was excellent, only downside if anything was breakfast

easy check-in online, plenty of parking with ev chargers at 55p/kwh

shame you can't have proper room service especially when the restaurant stops serving food and drinks at 10pm

everything, great room with view, staff, gym and spa facilities. coppa club was fantastic!

up early to check in and they came and found us the minute the room was ready, and they provided room service

- mini bar would be useful especially for families staying who can t leave the room and room

lovely views .great rooms freindly staff. good on site parking in easy to get to location

friendly and relaxed, spacious quirky rooms, powerful shower, excellent breakfast, and lots of different gins

the wifi login was quite complex and repeatedly gave false error messages and then it failed to work on

parking was a bit tricky, but we arrived at a very busy time.

had to wait for over 45 minutes for my evening meal; i was in the bar because i had my dog with me, that was

the breakfast was delicious and served in a fantastic atmosphere

when i asked about launderette or laundry service, i was told we would need to find one nearby

the hotel offers laundry service, but we were told no service after we arrived, sending an email to management

all great but wifi very slow but apart from that yeah good

no room service or restaurant menus in my room no biscuits in my room

wifi is a little poor but not a issue as hotspot/4g signal is good

laundry facilities are advertised but are not offered

if you have pets there is a small pet friendly area next door

it wasnt grubby but the curtains had some staining and the carpet was worn out

lick of paint not quite a wing of the house at all , no mention of a prom here on our stay and kids everywhere

the bar staff were really great

laundry facilities: i sent a shirt to be cleaned and the grease stain on the shirt had not been

were in the outbuildings so could not access the wifi

the parking facilities are great and the room was lovely and warm

we enjoyed eating in the restaurant the food was delicious as was the breakfast in the dining room

the location was great, free parking and free wi-if, and excellent competent and trained staff

very welcoming staff, nice location, easy parking for big van too, good food, nice relax in pool and sauna

spa was wonderful

wifi worked well

room service was disappointing

room was a lovely size, bed extremely comfortable, room service quick and tasty

friendly staff, food good, discount at the bar for residents

bar and food service very personable, friendly

breakfast was very nice, staff were friendly and we had a great time

on arrival, you walk from the pub car park at back across a little bar patio area to an old wood glass door

the type of food or presentation you would see in a little village pub, however they did have a bar menu as well

and sofas removed from restaurant and bar area, so no more sitting comfortably with a drink or to watch television

you had registered a card at check in and even if you had you couldnt get it at the bar but room service only

the dining room and bar was very pleasant and had a nice atmosphere

i have asked for an early check in and they wouldn't tell me if that would be possible

location to find great friendly staff greeted with a smile on arrival and great parking

breakfast time starts an hour before, ie at 7.00am.

the bar was very well stocked

parking perfect

lovely evening meal, good breakfast. catered for all our needs

the hotel is in a lovely setting, plenty of parking and all the staff i encountered were very friendly and

i enjoyed late check out too

wifi issues were frustrating

bar was open 24hrs which made arriving back to the hotel at later hours more welcoming

it was very noisy in public areas with asylum seekers and lots of kids

early check in was given as we were going to a music festival & wouldn t be back until the early

on the way to our room after check in, there were still dirty laundry, bedding, towels lying all down the

all over the floor, definitely not me as last time i had long hair i was 14, note also to hotels laundry services

problem obtaining room service food

the bar and restaurant serve tasty reasonably priced food and drinks and parking is safe and secure

we had the kids pool all to ourselves early morning and the leisure staff were friendly

laundry left in corridors for the duration of our stay, room hadn't been aired and had a stale

easy connection to wifi - relaxed atmosphere

plenty of parking with shops nearby open late

bar shut too early for room service

not told to be quiet when i complained i was told well we asked them to keep it down they had kids running round

the laundry collection van driver was rude.

laundry service limited availability on weekends is a problem as well as limited restaurant

breakfast very good, didn t use the wifi

car parking signs i.e. the overflow car park was nearer to the main entrance than the main one.

are wonderful and not only one of the best afternoon teas i ve ever had but the dinner and breakfast too

i was hopeful it was laundry powder

room was a good size, not in any way cramped, all the free tv channels, wifi worked and decent bathroom

excellent breakfast great staff pet friendly off road parking close to the city centre

location, cleanness, free parking

wish the bar had been open when came in a little later.

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared

the room was more like a laundry cupboard asked to be moved if put in room

had trouble with wifi, but staff helped solve it

lidia in the reception and amy from room service were stars

bedroom was spacious, clean and cosy

staff and swimming pool

we had parking but if you arrived later you might have had to park on the road.

very clean throughout and private parking

late check out and late breakfast

nice big parking spaces, off road

parking for a long wheel based van was a bit of a challenge but the staff helped us find somewhere

no laundry service during my stay as it was suspended due to covid-19.

the room we were in was spacious which was great for two active kids and the hotel itself is lovely all staff

o steam

full english breakfast was excellent, we all including the kids enjoyed the leisure pool and sauna( no steam

told the bar was 24 hour as we were all staying for a 60th bar man late at night was very rude and stayed

in the room where i stayed wifi a little intermittent and slow.

they had a pool but we did not go for a swim

it has a swimming pool in the garden, and a bathing house to change in

is just gorgeous, the gardens were perfectly manicured, the host was warm and welcoming and the pool was a great

room was cleaned daily tv, wifi,kettle

no kitchen

wifi, parking, location, external appearance.

easy to find with good parking

nice room good wifi

no laundry room

slow wifi.

were surprised how quiet it was and the fact it had a swimming pool etc, service was

facilities gym sauna pool food

ordered room for 2 adults and 2 kids - 1 big bed and 2 small in the room was only 1 small bed

up at 7am as laundry was being delivered outside our room

free sweets for the kids on arrival

the best the kids loved it..it was clean and amazing

excellent, rooms are always very clean and well presented, the food is great and it has a good gym

the staff are friendly and great with kids

breakfast a bit disorganised.

no room service due to covid 19

gym was a bonus as were the free games and 24-hour bar

wifi appears to be

free late check out until 3pm on the sunday, massive bed! and lovely shower