nice decor, lift up to floor good air-con, helpful friendly staff, lovely restaurant onsite, parking directly

it was a good location and easy parking.

pet friendly and nice room

being in a local hotel bar was really entertaining the staff were also very good not much english but very

we stayed for 1 night in a family room, which was very convenient with 2 small kids, as opposed to 2 double

easy parking right outside the hotel

24h bar and restaurant

bar service man was talking all throughout the night and disturbed our sleep as we could hear it on

and comfortable with plenty of free parking and excellent attached restaurant

helpful staff and the convenience of a bar open all hours

mulberry tree and the large water trough brimming with crystal clear water with floating flower petals

good wifi

wifi access could have been a little easier and wasn't very strong

the room was spacious and comfortable and free parking was included

i suppose, if i were to be very picky, i would just mention that it would have been nice if the bar staff had

good place for stay. clean and safe. there is a parking place for your car.

the bar was really a cafeteria and you had to pay for drinks could not put on room tab.

objects inside - small pictures gallery and vine with same pictures on a bottle (very tasty), gym, disco, spa,

spa could easily have been included in the price or at least discounted relative to walkins.

we were disappointed the thermal pool wasnt open while we were there

really comfortable and great design. great breakfast and indoor pool available.

el late check out

com site through which we booked said the price included free breakfast, free wifi and free parking

many mosquitoes wifi didn t work in our room

kids menu 15€

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

pay; swimming pool very nice, free parking in the basement; cleaning every day; good breakfast; gym a little

the laundry room was audible

the breakfast in the bar is expensive, compared to other ventas on the way.

travelled with a dog and the booking said the pet was included - we were charged 20 euros extra on checking

easy parking as the hotel is next to the highway

wifi is good, bathroom is good, beds were relaxing to sleep on

there was plenty of parking and there was also a fuel station

i stayed at the hotel with my two kids i d come to visit, we had breakfast, lunch, and dinner at the hotel

and location is perfect if you are travelling and want to stay 1 night on route, plenty of parking

price was ok, free parking

. near motorway, lots of options at the bar in the morning. cheap hotel.

also had some options for kids

the public rooms were large and welcoming, the pool was wonderful and the staff very helpful

the only food was bog standard bar food and expensive for this

we had a drink on the patio the friday night and enjoyed seeing lots of local families with young kids using

bright rooms, great food, friendly staff, only a few mins detour from motorway but really quiet, parking in

beds are hard self serve laundry near by.

with different options, as well for tea next to the reception desk with places covered with wifi for guests to

pet friendly

free gym, lovely staff on reception

big room, comfortable beds, enjoyed sauna and gym, breakfast is ok.

check in, car parking, laundry service was fast, padel court was awesome

2 gym facilities in the hotel building.

the cooks were so sweet and made my kids mini pancakes

took a pet and they were great, providing a bed and some bowls for him in the room was a really nice touch

room service charges for cutlery or any request for basic items

maybe pool open for longer with a little music

good breakfast

it has an open reception 24h, offers breakfast and has a restaurant for dinner, rooms have some amenities, has

beyond helpful, the room was lovely, the breakfast was excellent, and to top it off, the rooftop pool was

value for money and the kids loved the small pool after a day’s site seeing

breakfast was very varied and hearty, and the wifi signal was excellent in all areas

mini bar was empty and no menu for room service was available

perfect location.lovely bar which serves good tapas.would definitely stay again.

the size of the room and wifi were ok.

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

check out the tapas bar at the street behind the hotel, order a drink and you get the tapa for free, and lots

no bar or breakfast, covid was the problem not hotel.

never a 4 star hotel, no tea nor coffee making facility, no mini bar nor fridge in room

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and

cosy, intimate restaurant and bar areas

smell from the drains in the bathroom, outdated furniture, and ready poor wifi signal

secondly , there is a bar in the hotel , so it is not like the hotel has limited space

they only told us it's possible to do it with laundry service

early check in was a very nice treat

wifi didn't connect right away

room sound proofing was not existing (could hear kids in adjacent room talking and shouting all the time)

the staff tried to improve the problem but the kitchen were not up to the task

room was so noisy early morning, with cleaners and laundry workers outside my window moving bins etc

excellent wifi

nice bar in lobby

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

clean room service everyday and polite

spa was out of action which was a shame we couldn t relax after a long day of walking

and the gym are very poor made us

24/7 room service, delicious food

no wifi for 2 days out of 4 days stay, else would be a 10/10 rating.

a laundry service is provided but one item costs 5 euros to just iron

the wifi is bad

very nice, everything clean, the sauna/pool/gym area is small but functional, it has everything you may need

good sized room, good breakfast and gym. the bathtub is a bonus

clean hotel, fast wifi , good breakfast

was extremely grumpy, unwilling to help- god he must have had a hard time at home bringing his laundry to work

no pool, no gym

reception area bar closed at 1200 but rooftop bar didn t open until 1300 so unable to purchase a drink during

location , underground parking with free ev charging , fresh renovated hotel, very stylish, nice view from

wifi was terrible in the rooms

there is a spa area, which unfortunately we could not try out as they don't allow kids inside

everything, particularly the spa and the possibility of late check out.

rooftop pool is pretty small more like a fountain or kiddie pool than an actual swimming pool but it

good restaurant in the hotel and good room service

only tiny problem with this hotel was that in the gym, 2 off the 3 aerobic machines didn't work

coin laundry just 2 mins walk away

breakfast was good choice for price

we ordered some food and the maid didn't take away the dish all the days after our room

cooked breakfast was not hot enough,m but overall breakfast was very good with plenty of choice

the breakfast had little choice

laundry across from hotel

in some rooms to improve wifi

it is as if ritz carlton opened their south beach pool to public

wifi was

also antonio in roof bar was great

also the ambient sound in the bathroom sounded like there were a laundry room nearby

there is a self service laundry behind the hotel, how convenient

window, air conditioning switch flashing electricity (v dangerous), room boiling, no view, no pool even though

wifi is not good

although advertised there is no swimming pool

were given a room that apparently shared a wall with the laundry or utility room

wifi noisy room as window wouldn t close, car too big to be able to use parking

terrible wifi connection chaotic breakfast room, no ordered flow narrow hard bed

the wifi was terrible.

room, great breakfast (cold and warm) and car parking nearby city center for very good price

120e for laundry service for some clothes without informing anything before

staff at hotel bar were rude on first contact, however later with different staff it was fine

group of school kids left to run around making a noise. not good for guests

the only thing i might improve or change is the opening time of the bar ( very limited)

wifi is weak , the window is not clean and doesn t open

stains of blood, wine, hair dye, shoe dye or similar, the hotel will charge the extra cost of the laundry service

their capacity to do laundry for 7 and deliver it to the door was great

office super helpful with all the information about area surrounding and even with our need for laundry service

yes, there was a washer and there were kitchen things, but there was no laundry detergent and no kitchen basics

i used the laundry service during my stay and it was very convenient, well done, and reasonably priced

the room, the spa, the alfresco - all wonderful

wifi in our room,idid mention this on the first night the second morning / evening and night, had

location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast was

night stay the spa was closed due to a burst pipe and there were no treatments or access to the pool and facilities

building, the room, and the pool area

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as

location, kitchen/laundry-room/gym-room/seminar-rooms

the complimentary laundry service was a thoughtful and convenient addition

appreciated the laundry facility- so able to wash my travel clothes

location, kitchen/laundry-room/gym-room/seminar-rooms

was a noise of a washing machine that started working, probably the room we stayed is near some laundry or

room service staff was also very polite and helpful

the wifi was really bad

warm the room * no hair dryer (but it was delivered after asking for several times) * what is wifi password

slow wifi

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

laundry charge was very high.

the rooms are very dated and could do with being redecorated and the wifi is very slow.

it is attached/part of the bar next door, which was initially confusing, but actually having breakfast there

wifi never worked so it was hard for us to book things for our future plans

is no swimming pool and the laundry prices are way too high (3 times what we have seen in sevilla, jerez and

the pastries at breakfast were also so delicious - light and oh so flaky

the water temperature in the spa room - was expecting a hotter bath.

most appreciated was the gifts of fresh bottles of water every evening when room service came to offer a turn

it reads: small and luxurious great staff great breakfast great rooms a general feeling of great

they even offer laundry services, which we needed

having laundry service in the hotel was a welcome, and much needed, surprise

for their customers needs with things like comfortable beds, plush towels, soap in the bathroom, wifi included

wifi bit slow

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service

our room was next to the laundry room, bit noisy in the morning

wish that i had found the hotel bar earlier than i did

very clean. good wifi. downtown location. check in staff were excellent and friendly.

wifi goes on and off a lot!

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge

breakfast offered there for a price

breakfast was nice and included in our stay

wifi is a lie, fail to connect on both devices

poor breakfast options

wifi as advertised also no bar open as advertised because there were not many guests the food was

location , room, laundry service . staff

free wifi and mini bar (no

breakfast was good but could have had a few more fresh items

wifi signal in the room was weak.

room perfect,very clean and tidy breakfast good ,

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

wifi does not work well, when i was booking it said they have bathtub but there was only shower

not located in the attractive center but still ok, accessible by walk. has wifi.

comfortable bed an bedding . early check-in and late check out

we had to go back later for better explanation around wifi password and other things

the wifi wasn t very strong

even passwords for wifi was

the wifi doesn t work very well, its slow

good wifi

friendly service & early check in

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital

laundry machine and the shower

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

as a result, we had to leave one phone charging in the kitchen area

free wifi was advertised but unless you went to the hotel, there was no way of getting the code

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

excellent wifi

the bed is comfortable, the wifi is good and breakfast is ok (not great)

my room didn't have a good view & the wifi was slow.

the wifi didn't work the first day so we asked to be moved to another room

they give us early check in

good location, good wifi, kind staff, large rooms...

the free wifi. the free computer. the smiljng accommodating staffs.

very friendly staff, good wifi and very clean hotel room

the room was clean and had enough space, wifi worked really well

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

clean and tidy. great location. bar prices very reasonable for hotel

the breakfast was exquisite, and we got it in a basket as a room service

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

did a bag of laundry for 25 euros

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

everything was good. got early check in as well.

within walking distance to all major attractions, excellent facilities, efficient service, good breakfast,

staff, the clean room, the terrace view, the location and the mobile wifi unit

much noise from kids running around early in the morning, which i know it's not the hotel's fault, but was

the staff were excellent, breakfast good, wifi good, bed good.

wifi ok

pool is tiny and was not the cleanest

rooftop bar and pool is a great plus

no laundry facilities in suite

the building has lots of souvenir shops, mom and pop restaurants, small grocery stores, and a laundry mat where

convenient location. good lounge and bedroom and good wifi. polite staff on reception.

the kitchen is small.

v quiet and huge rooms with lounge kitchen bathroom and bedroom

do not do your laundry there, it is very expensive and we didn't have the price list in advance

i send message via booking to ask about price of laundry, never get respond

room service doesnt have much options - so the best is to arrange for meals outside of the hotel

i was disappointed that we didn't have access even to an indoor pool for time were there

were charmed by the nice pictures of the spa but needed to make reservation and kids nit allowed in the pool,

has in the room nespresso, and a mini bar (so you have a little fridge)

comfortable rooms, friendly staff, underground parking (accessible from hotel lobby), pet friendly (as all nh

the bar in the hotel isn't the coziest, but there must be literally 350

central location, very nice interiors, warm staff, excellent breakfast, strong wifi, very clean.

room service did not provide fresh new towels or any slippers which we had to request for on return

good restaurant, very nice bar and excellent breakfast

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

the server tried hard to get us food for the kids as fast as possible

couldn't get room service at 21:30 although we were told it was open until 22:00

great restaurant and bar area

have to pay extra to use gym (8 euros/day for an extremely small and basic gym) and pool facilities (25 to 35

on a side street, so nice and quiet at night; lovely garden with comfortable seating and bar service; spacious

no proper room service -- nothing, not even sandwiches, to be had between 4 and 8 pm

great secret rooftop bar too

gym doesn’t open until 10

the view of the apartments with laundry wasn t the best but since we were out all day it wasn t a big

good and free wifi

great little gym sauna and steam rooms

needs better and improved security for wifi. stopped too much.

there is a gym and sauna. it was good. bed was very confortable

price of sending laundry to be done

the hotel offers many additional services, such as massage, room service, laundry cleaning

miss the plain old wifi key mechanism

room service was also quick and exceeded my expectations of quality

the only negative was that the bar closed quite early.

good wifi

price and location are great. clean comfy and the wifi worked well.

- good price - perfect location to explore the city - clean - good wifi - modern room

small bed, not for 2 adults

next, the wifi is useless in the rooms

also good wifi

, the room size is excellent, refrigerator and safety box are available, the ac was amazing and wifi was

could not get wifi except for a little while at start made life very difficult

wifi worked well, great location, ac was cold, staff super helpful

air con very good, wifi excellent

also laundry delivery happened both days before midnight right under our window, which we could hear

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

they also went the extra mile to get our laundry returned in on the same day

we had breakfast included which had lots of choice including scrambled eggs and bacon

decor - themed floors of each sense was a nicely done touch and everything worked (wifi simple, aircon simple

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

they also arranged a same day laundry turnaround at reasonable prices

the wifi was awful (even light web use was tough) don t try to work remotely here.

not mainly because its size but because we could have 2 kids sleeping separately with a door between parents

the spa and gym were also closed due to covid which i can understand

wifi is a nightmare

mobile worked fine on the hotel's wifi; however, i had difficulty and was unable to connect my laptop

wifi failed for 2 days, not being able to connect

the wifi connection is too slow

is no internet: the wifi doesn't work in the bedroom and even the 4g doesn't work correctly no breakfast available

no frills , no coffee in the room, no paper tissues, no bath rope, not even a laundry bag

great location, lovely room and nice with a small rooftop pool!

maybe a few more lounge chairs around the pool area.

very generous room size for two adults and a pull out bed for two kids 5 and 7

of toilette brushes in the rooms wine list too limited in the bar (and either too warm or too

location excellent staff excellent spa fabulous

room, really well equipped and with rooftop bar with views to the alhambra

a beautiful roof top area with bar that overlooked the alhambra great breakfast good location to all attractions

receptionists were kind and room service was wonderful

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

no slippers water pressure not enough laundry was a bit expenssive.

everything but especially the terrace bar and the breakfast

both sierra nevada and the city centre ( 6th floor is better to avoid the noise from the rooftop bar )

bar and pool (pool is only 90cm deep) perfect for relaxing in the sun

everything was great - the staff, food, the room. i loved the bar on the roof too!

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

the room is abit small. the breakfast is standard

great staff excellent bar and breakfast service and helpful staff

good location and early check in upon arrival. very comfy bed.

location, staff very helpful and kind. bar staff very professional.

ideal location, rooftop bar excellent and the staff / service were exceptional.

excellent shower and bathtub), staff is always taking care of you, breakfast is very good, gym is very well

the royal breakfast was great & also we cherished the hammam + spa area with the pool

decent gym and nice to have the hammam (warm pool and small steam room)

spa has steam room, bath and massages available

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

is outstanding, staff is outstanding, comfort is outstanding, location outstanding and breakfast is outstanding

breakfast buffet

perfect location with very attentive staff. excellent breakfast.

wifi works well

the laundry service was very expensive - make sure to get a quote beforehand

using their laundry service is very expensive.

you want to enjoy the swimming pool bear in mind kids are allowed as well so we did not enjoy the drinks in the

wifi was not working

a very nice pool and bar terrace with amazing views over the city

laundry service was very expensive in light of over service costs

there was also laundry service, bathrobes and slippers, which i didn't use though

wifi was very good

wifi speed was variable during my stay

the wifi was

the laundry service that we desperately needed wasn't working

location great ,nice interior ,desk allowed us to get local laundry picked up .

no coffee in the hotel and no laundry facilities.

wifi was excellent

wifi is not well in the top floor , hope it can be improved in the future