pool room needs a lot of help. ceiling tiles misplaced. no vent covers

ample breakfast choices

clean, good breakfast, comfortable beds. hot tub!

everything and free breakfast

good breakfast and friendly staff

the pool area was clean and a great way to relax in the evening

hotel was super clean and just beautiful- the staff friendly and helpful and the breakfast was top notch

my grandchildren enjoyed the pool

cinnamon rolls at breakfast should have been heated.

pool had too much chlorine and we were rushed out of our room by the maid service an hour before

property was brand new and had nice amenities such as indoor swimming pool, guest laundry, and even a bar

little laundry area, workout room, and pool area were great to have

property was brand new and had nice amenities such as indoor swimming pool, guest laundry, and even a bar

we wished the bar would have been open so we could have had a night cap.

the room was very comfortable and the breakfast was fantastic

i think they do not use whitener in their laundry

wasn't either wifi access or a book in the room with close-by places to eat, so we ended up having to find a

good wifi. comfortable and clean beds. overall good stay, but nothing extraordinary.

the spa bath was super nice

parking lot looks like a few land minds went off

i'm an asphalt worker, the parking lot needs love

no elevator (2 floors), humid in hall, parking lot will be resurfaced

parking lot does need repair.

friendly workers , pool was awesome, breakfast was awesome and rooms were very nice and clean

bathroom leaked but clean breakfast options

pet friendly

bed very comfortable, great value. pool and breakfast was nice.

heated pool was the perfect temperature as was the hot tub

the only thing that could make it better would be sausage at breakfast that would be nice.

was great, breakfast was very good

had a parking lot

pool and hot tub were amazing

convenient location, good parking availability

clean, new, gym was nice

pool is very small, we had it to ourselves so wasn t a problem at that point but couldn t

room was spacious and clean. bed was comfortable. breakfast was good.

the pool is pretty small.

if you have kids like we did, was nervous if someone else would have come in

breakfast was yummy!

+ breakfast + kids liked the pool + nice and clean rooms

easy to find, clean, comfortable, nice pool area and breakfast was delicious.

breakfast and perfect location for our visit with family in jefferson

otherwise, very nice; would return and make use of the great facility (fitness & pool)

dryers cost $2 and didn't get the load dry the first round so it cost $4 to dry one load of laundry

room reeked of a spray to cover up a strong pet odor, the built in door mat was evidently used by pets and had

friendly staff. pet friendly. decent prices.

was not given wifi password the door didnt have weather strips so it eas cold in the room

i liked everything i only stayed because they are pet friendly.

public restrooms in the laundry/pool area are equipped with showers, however the handle in the ladies room was

there were guys sleeping on the laundry room floor

we booked with u and not directly from them we asked for another room they said they were booked parking lot

hotel has a great environment for families with a great poolside area

hot tub and gym was closed

this hotel does not have guest laundry, which was very important to me

a lawnmowing crew started at 7am right outside our window and woke up our kids

everything was terrific. staff-room-pool-breakfast. very pleased

my kids enjoyed hot cocoa and the tea available

our kids and i also loved the salt water pool, and i loved that it was only 5 feet deep

laundry on site

is a smell in the hallway, i guess because our room is close to the laundry

was great, the front desk could have used more help at breakfast, very busy and she had to handle a lot

breakfast was good. usual hotel breakfast

overpriced. beat down. narrow parking.

only thing i didn't like is i wasn't able to use the laundry facilities

there's a room with vending machines & coin operated laundry

the breakfast could be a little better overall with more items like eggs and sausage, also more fruit

room and bathroom very clean, easy parking and not far from the interstate

breakfast bar more items.

i had my kids with and they and quiet messy so i would have liked a bag

in room kitchen, outdoor fire pit, outdoor grill

breakfast was good!! a lot of variety. location was easily accessible!

floor room for the dog also meant when the window shades were open people in the parking lot were visible and

the separate bedroom suite with the full kitchen clean

clean modern nice staff. laundry machine available on site. good breakfast. near highway.

laundry facilities on each floor

guest laundry is available, not in a room

had a problem last visit with staff not cooperating, re: our need for a slight late check out

i wish breakfast lasted till 10. we slept in because we were so comfortable.

the reception did not keep their promise to sent my laundry back even they said they will

reception called me said i left my laundry behind and will sent to me but they never follow up for me even i

and the one that wasn t working, wasn t marked that it was not working and the staff with her laundry carts

very good breakfast.

wifi only worked in parts of my room. shower leaked all over the bathroom floor.

closed, laundry machine/dryer not working properly, short on breakfast items, seemed low on

laundry service rules were not clearly communicated

breakfast was amazing. the pool was great but could have been a little cleaner.

are always clean decent size rooms the pool area was open kiddy pool and adult pool nobody was in pool at the

loved that this hotel is pet friendly

had the pool and hot tub mostly to ourselves

pool jacuzzi breakfast cleanliness

disguised cigarettes, and there always seemed to be people sitting in vehicles in the front parking lot

the end of the parking lot, for some reason, was unfinished

plenty of parking

ice machine, no laundry machines, no vending machines, in the floor we stayed in

laundry facility being down was quite an inconvenience as we planned on using it

the pool and convenient laundry facilities

nice clean laundry on 4th floor. very helpful staff.

floor made me nauseous from the smell of cleaner to have a pet floor

there was a coined laundry on the third floor, washer and dryer are brand new

free parking, great riverside view, very clean. helpful and courteous staff.

enjoyed breakfast and the location was fine

loved thr pool

the property is fresh, stylish, modern and clean, the terrific restaurant (dinner, breakfast & room service

the pool, hot tub, breakfast (we placed an order) were all great

); nice bed/pillows; clean; friendly desk clerk; restaurants nearby; plenty of parking

the pool, hot tub, sauna and work out room were an added plus

would have liked more options for breakfast

parking alittle tight

the laundry was setup

floor had an open storage area that was filled to top with garbage and dirty laundry

space was good, silence, location, laundry.

on demand room service

we also felt the pet fee was unreasonable

only gripe is that the pool water was cool and it being 20 degrees outside a warm dip would've been lovely

great staff. weekday breakfasts were very good. comfortable beds.

guests took over the pool and were drinking heavily which it an inappropriate spot for my 3 year old grand

breakfast was excellent. wonderful and delicious choices to choose from.

the staff was very nice, the breakfast was great and everything was clean.

the breakfast was very good and we enjoyed the pool and hot tub.

location was right off the main road with plenty of parking

parking close to room & coffee always available

breakfast selections

bed was comfortable, breakfast wasn t bad. good parking and good location. clean and quiet.

the vending machine was empty except for hershey bars, cheetos and laundry soap

the vending machines only carried chips and laundry detergent

laundry wasn't working, nor the ice machine

location plus lots of variety for breakfast. staff was very helpful.

the room had a pet odor. the sink didn't drain well. hot and cold faucets were reversed.

that i wasn t able to book a spa appointment

it’s the perfect place for parents to let their kids run around and you don’t have to worry about them

disappointed that you stopped having mini golf

lake view, golf

we enjoyed the golf course and the view of the lake from the lounge chair area of one of the outdoor pools

we used the amenities for laundry, workouts, etc

great breakfast!

breakfast was very good and had plenty to choose from. missed the bacon however.

understand why breakfast hours need to be set but for those of us who aren t early risers, it would ve been nice

room, comfortable bed, swimming pool open, set up for covid-19 safety, clean, well lit areas, friendly, helpful

the pool was nice

location, cleanliness, breakfast and the pool.

the parking was spacious

location, cleanliness, breakfast and the pool.

it was clean, quiet and the breakfast was good.

loved the location, the spacious rooms, the lakefront, and the pool

the kitchenette is a great plus when traveling with a family