staff were very friendly and extremely helpful in taking our wet clothes and boots to the laundry to dry

we had a wonderful time in the swimming pool and jacuzzi

all very good. decent gym. very good for the price

my room don't have wifi access (room 26)

a brilliant stay here over the weekend , kids enjoyed the use of the pool and jacuzzi

ideal position to get along to the golf at carnoustie

hotel was very clean and comfortable, and bar and restaurant staff so friendly and ensured that everything was

tea/coffee available in room and free wifi were nice extras

hotel was used to support to friends on a golf holiday

is a bit of noise from music in the bar area up to around midnight, but this didn't bother us too much

difficult for parking at hotel but eventually found a space within yards of hotel

location, room was beautiful, incredibly clean, with private entrance and parking

poor parking

twin beds were like kids singles

said we would have free wifi though it wanted me to pay 4 an hour or 12 a day when i connected

staff very friendly, great breakfast and we had robes, slippers and a mini bar in the room

very slow wifi, 4g is faster

apartment was really lovely, very comfortable and kitchen very well equipped

room spotless, excellent facilities such as ensuite bathroom, fridge, tv, wifi and kettle with a good beverage

apartment was clean, well furnished and great view over the golf course to the sea, albeit the haar obscured

arrival to room 218 a (deluxe suite) which was expensive, there was dirty laundry sitting on the floor when we

possibly more staff in the kitchen

plenty of car parking and areas for walking

room service fast and efficient

clean, convenient to the golf course. food very good and with good price point.

was kept awake most of the night by the incessant sound from the laundry

the bar has a good vibe with well priced drinks and snacks

they also have gym but i never used but look good

good choice of food which was well presented and cooked. nice bar and good choice of drinks.

everything was great- breakfast, parking, wifi, beds, pillows, staff apart from one thing.

apartment, free parking, 10 min stroll from centre

spotless room, not a speak of dust, bathroom and kitchen area were done with lovely tiles, whole apartment was

the kitchen was a bit limited - didn’t have a normal oven

parking was available so we could easily unload the car straight to our apartment

parking and traffic noise

swimming pool spa did not allow children.

lovely clean and comfortable room . room service was quick and food was delicious.

young kids behind bar not a clue what they were doing

young kids behind bar not a clue what they were doing

sofa bed for our younger kids was ok, but it wouldn t have been comfy for older kids or adults

and cheerful, parking a big problem especially if you have kids

and cheerful, parking a big problem especially if you have kids

gym great and laundry facilities great, food excellent and very comfortable facilities on ground floor

free laundry room, a

the best thing was the laundry, washers and dryers free of charge open 24hrs

spacious room, good breakfast, friendly staff, free laundry, quiet

having laundry facilities available was a big plus

little dirty laundry from the previous guests however the issue was quickly resolved and with good manners as

room 115 was quite close to the laundry room which every morning around 6

nice building and rooms, very comfortable bed, good for kids and adults we were lucky enough to be able to park

the breakfast was lovely, plenty to chose from, eat as much as you want, and if you ask for a machine

also has a carpark and gym

there was copious space in the wardrobes: with a luggage rack; ironing board and iron; laundry bag, shoe shine

we also didn't appreciate dodging at least 5 dirty laundry piles in the corridor at 9am when we were heading

.....only only thing missing for me was grab bar at bath

kids couldn’t use jacuzzi and swimming wasn’t available in the evening l.

facilities very near town centre and very friendly and attentive staff not to mention the gym spa facilities

like gettting woken up at 6am by the laundry van loading,/ unloading sheets ,but i assume they come early for

wifi

poor wifi signal

although the wife and kids never heard a

serving from a small area they had no crunchy nut cornflakes or coco pops which kids love

bedsheets had a mark or 2 but wasn t a major issue likely older sheets sent by laundry company that provides

staff were very friendly and helpful, and i managed to get all my laundry done at a good price

nights 15 & 16 june 2024 ideally situated on top of the railway station dundee room 530 had wifi speed 78mbs

free breakfast for kids was good and it was great to be able to leave our luggage

parking space on-site no connected rooms for family with small kids

laundry was promised back on same day if picked up by 9

lunch and dinner menu laundry services

breakfast was amazing hot and cold breakfast available choice was awesome something for everyone kids loved

the wifi in the hotel was not working all that well.

free wifi throughout

the laundry delivery taking place at 4am outside my bedroom window.

should be some information regarding restaurant, bar and laundry services in the room.

layout and lovely bar will be back again especially at the price of 105 usually paid

the cocktail bar and restaurant were also exceptional

pet fee: due to traveling missed an email which detailed the price per night for a dog to stay

no laundry

terrible noise in the bedroom, not sure if we were underneath the kitchen or the laundry but both the rooms we

staff were friendly and polite - the night doorman even opened the bar up for us to have a night cap

great location in city centre with free parking and decent wifi.

the staff accommodated an early check in when we arrived for our overnight stay

she knew nothing of laundry service

the host allowed us to use his laundry facilities which were not part of the deal but were extremely thankful

plenty of space in the main room, laundry available

furthermore, there's also the option of using the laundry service, a real plus

we always go for breakfast where we stay but we actually really liked the kitchenette, we had a relaxed morning

wifi was not working no one picked up the phone on contact number provided washroom sink was

no daily room cleaning tv no remote poor wifi coverage in room

receptionist said that room wasn't above the laundry so no reason

lovely comfortable stay. room was spacious with good wifi.

wifi was excellent - managed to stream netflix smoothly with no interruptions at all

bedroom was spotless and very comfortable. excellent room service

i also ordered room service which always came in a timely manner and was delicious and the facilities in the

dirty laundry all over the stairwell, coffee stains all over the wall, chipped bath, flickering lights in

laundry bag was left propping open room door when we checked in and only one coffee cup in the room

a big black hair on it, the walls and halls were either mouldy or just falling apart, the office/laundry rooms

the laundry service was also very irregular - it's outsourced and takes a day or two to come back, with

free wifi for entire stay

and they had laundry service

thought the rooms were a little bit pricey for what they are but not sure if that was due to the golf open

parking was free

booked this for friends from abroad and they were happy with everything including meals and very pet friendly

were clean and well stocked with tea & coffee facilities, the wifi was excellent and breakfast was superb

no internet or wifi was working which as quite a few of us own business was quite frustrating

wifi didn t work properly, the password provided in the manual didn t work

gym addition is nice

ev charger not working offered prosecco on arrival but no glasses at reception sent to room much

to pay for the spa rather than it being included in the price of the accommodation the breakfast sausages were

breakfast and dinner in road hole restaurant

thought the leisure facilities outwith the spa, so the gym and pool were adequate but not up to the standard of

only issue we had was we were not told about the mini bar which had the milk for tea and coffee in it

breakfast was amazing !!!!

food and service in the bar area was excellent

the room service food was served piping hot with the wine lovely and cold

we had a pet dog and felt very well looked after

chariots bar closed at 9 - very early.

parking not so easy. but hotel provided valet services

delicious complimentary drink) as soon as we walked in the front door to the oceanfront lovely breakfast on our

there is an abundance of free parking outside and the hotel has it's own residents car park at the rear

property is well located within an easy walk to the golf courses, the beach and the city center

breakfast wonderful view from restaurant 18 th green great location

breakfast could have a buffet - a larger offerring.

bar 18 on the top floor has amazing views

breakfast each morning was a delight, fresh, flavorful, and beautifully presented

breakfast great, location great, clean and cosy

as we didn't see or hear from anybody, the only thing we had to encounter were the bags of dirty laundry and

staff were lovely,bed comfy ,view excellent overall had a great stay boy on bar did well

dinner & breakfast outstanding

the bar has local beers and gins and a couple

the location was perfect for us. no breakfast due to current crisis.

be woken at 7 on both the mornings by staff who felt like banging the laundry store room doors that where next

after breakfast the exit to the stairs (fire exit), was entirely blocked with a large pile of laundry bags

is only until 9am (probably as most visitors are golfers)

wifi was rubbish

hotel is in a great location near beach, golf, shops, trransport and cafes etc the rooms are clean and nicely

the staff was brilliant even organized laundry service

had a drink in bar until room ready, reasonably priced and staff pleasant

breakfast was delicious, staff were friendly and courteous

room, quiet despite very busy bar and restaurant

wifi not good.

we were able to get our laundry done overnight so that it was ready for our departure in the morning

location to st andrews golf course , the castle and promenade and across from the college

oh and a crackin wee bar very reasonably priced

door locks were a bit weird and wifi was flakey on the top floor

lovely fireplace bar.

breakfast was a great value and amazing

very impressed with kitchen garden and hens

from barbara who welcomed us to the amazing bartender s who kept the kitchen open far later than listed

the room was as described - however, i think it s worthy to mention that the kitchen exhaust is located

quiet location nice gardens good food fireplace in bar lounge decor christmas theme

everyday we would have to call to ask for towels, or shower gel or laundry bags

gowns were replaced so the stuff in the pockets went into the laundry

no slippers provided. no laundry bags provided.

laundry in our room from previous occupant dirty glass at the bar full of lipstick serve at

spa well equipped and