arrival to room 218 a (deluxe suite) which was expensive, there was dirty laundry sitting on the floor when we

something for all ages of kids (including adult

the kitchen staff need to step up at breakfast time. cooked food slow to arrive at table

great wifi, excellent gym and pool, friendly helpful staff and good food

staff, amazing food, comfortable, clean rooms and great pool/gym area

took a while to get served at bar but it was really busy. xx

location for the golf courses

a noisy bar but that's my own fault for eating in a popular place.

lovely hospitality great food great atmosphere 2 good tv to watch the golf perfect

good wifi connection

was kept awake most of the night by the incessant sound from the laundry

the spa facilities were also excellent clean, relaxing, and a great way to switch off and recharge

pleanty parking

room was nice and cosy. room service dinner was really nice!

our room was comfortable, quiet and spacious with a nice bathroom

spotless room, not a speak of dust, bathroom and kitchen area were done with lovely tiles, whole apartment was

we loved lots to do for kids around the area aswell family friendly

apartment, free parking, 10 min stroll from centre

parking was available so we could easily unload the car straight to our apartment

the apartment was clean well equipped kitchen, spacious sitting room and cozy dining room

young kids behind bar not a clue what they were doing

and cheerful, parking a big problem especially if you have kids

sofa bed for our younger kids was ok, but it wouldn’t have been comfy for older kids or adults

sofa bed for our younger kids was ok, but it wouldn t have been comfy for older kids or adults

and cheerful, parking a big problem especially if you have kids

swimming pool spa did not allow children.

lovely clean and comfortable room . room service was quick and food was delicious.

there is free parking beside the pub

i worked in the restaurant with excellent wifi, great surroundings, amazing food and staff that catered for my

poor parking

noise of either kitchen extraction or neighbouring staff room 24/7 . too loud to sleep .

communication was brilliant, calling me to advise the kitchen cut off and to check if i wanted food

good shower and wifi

the bar was a bit pricey but had a good stock.

however, it appeared to be a slight lack of communication as cleaning staff were unaware we had a late check

wifi was a bit slow. we were faster on 4g.

hotel was used to support to friends on a golf holiday

spacious room, good breakfast, friendly staff, free laundry, quiet

staff were very friendly and helpful and having laundry facilities was a great bonus

there is a laundry (do it yourself) facility and a good gym

the best thing was the laundry, washers and dryers free of charge open 24hrs

huge room with kitchenette, ex ex facilities, and a laundry

little dirty laundry from the previous guests however the issue was quickly resolved and with good manners as

room 115 was quite close to the laundry room which every morning around 6

of the staff were very friendly, the room was lovely and comfortable and the breakfast was

comfy bed, great room service dinner, v pleasant staff, quick room service, great location, great interior design

also gym was closed due to covid

we also didn't appreciate dodging at least 5 dirty laundry piles in the corridor at 9am when we were heading

there was copious space in the wardrobes: with a luggage rack; ironing board and iron; laundry bag, shoe shine

kids and us had a great breakfast with a lot of healthy options

reception staff kindly arranged a late check out on the final day and this was much appreciated also

everything was perfect. spa great

like gettting woken up at 6am by the laundry van loading,/ unloading sheets ,but i assume they come early for

sadly we did not make breakfast as we had to much fun the night before but it served from 7

only diet coke no normal coke and no kids menu .

we got an early check in and late check out at no extra cost

the wifi was very poor. unable to get a constant signal

the laundry delivery taking place at 4am outside my bedroom window.

should be some information regarding restaurant, bar and laundry services in the room.

son and his partner loved the fact they had room service breakfast, they put photos on facebook to show everyone

only complaint is the noise out side was bad on the weekend and i felt the pet fee was a bit too much

easy check in and room service was speedy

staff were very friendly and helpful, and i managed to get all my laundry done at a good price

bedsheets had a mark or 2 but wasn t a major issue likely older sheets sent by laundry company that provides

me early check in and room was excellent

kids and i had a fantastic stay, thank you to everyone

usb slots on walls fast free wifi it's

laundry was promised back on same day if picked up by 9

lunch and dinner menu laundry services

tv was not smart, could not access kids channels

the gym could be better

staff, breakfast and gym

no laundry

terrible noise in the bedroom, not sure if we were underneath the kitchen or the laundry but both the rooms we

great staff, nice clean hotel, free parking as well!

the bed was very comfortable and i appreciated the free wifi and the tea and coffee facilities in the room

the car parking.

plenty of space in the main room, laundry available

the host allowed us to use his laundry facilities which were not part of the deal but were extremely thankful

furthermore, there's also the option of using the laundry service, a real plus

she knew nothing of laundry service

went out of the way to help to organise an early check in for us

wifi was not working no one picked up the phone on contact number provided washroom sink was

no daily room cleaning tv no remote poor wifi coverage in room

to detail in the room in regards to facilities, cleanliness and provision of a pet bed and dog bowl was really

v friendly to pet easy parking

extremely pet friendly

dont rely on being able to order room service in the evening

from a weekend trip, this is the hotel we always stay at in st andrews due to the fact it is pet friendly but

and stunning bar, all with views over the amazing coastline - and must also mention the fantastic breakfast

location was great , close to the beach as well as the golf courses

chariots bar closed at 9 - very early.

property is well located within an easy walk to the golf courses, the beach and the city center

location, room comfortable. staff friendly. parking at rear.

as we didn't see or hear from anybody, the only thing we had to encounter were the bags of dirty laundry and

nice warm room for a great price breakfast included was very good

very clean , great breakfast

central and staff were helpful about an early check in as we were in town for a family wedding

breakfast was fine. more a la carte offerings would be suggested. excellent location.

be woken at 7 on both the mornings by staff who felt like banging the laundry store room doors that where next

after breakfast the exit to the stairs (fire exit), was entirely blocked with a large pile of laundry bags

hours for breakfast. needs to start earlier due to golf tee times.

wifi seemed patchy, though there was good 4g signal so not a major problem.

location is spot on.. staff are very helpful. especially alex on the desk and at breakfast.

we ideally wanted interconnecting rooms as we had our kids.

a portion of vegtables on room service for kids under 4 ate in another restaurant and asked for veggies for the

room service was booked for 10

room service and breakfast both were delicious

the room was exceptionally comfortable and the spa and pool were outstanding

the staff was brilliant even organized laundry service

lovely large room and excellent breakfast choice

breakfast and dinner was excellent

breakfast was great

wifi not good.

no phone signal in room and wifi was broken meaning i was unable to work

even though there weren t any other kids in the hotel while we were there, we felt welcome and very comfortable

com price since we searched pet-friendly hotels and highlighted it in our search/booking)

the cocktails in the bar were delicious

all the staff were helpful, friendly & polite and our breakfast was excellent

we were able to get our laundry done overnight so that it was ready for our departure in the morning

comfortable beds and delicious breakfast.

wifi was super fast

location to st andrews golf course , the castle and promenade and across from the college

there was a small bar in the lounge area where you can get better wifi

no internet or wifi was working which as quite a few of us own business was quite frustrating

wifi didn t work properly, the password provided in the manual didn t work

receptionist said that room wasn't above the laundry so no reason

wifi was poor (apparently there were widespread problems that weekend) only one coffee machine at

good food, lots of parking and spotless

plenty of parking

bedroom was spotless and very comfortable. excellent room service

staff were very friendly and extremely helpful in taking our wet clothes and boots to the laundry to dry

the wifi didn't reach the room we were staying in. improved wifi would be beneficial.

the hotel is in a convenient location, with convenient parking behind the hotel

the parrot was the kids biggest hit and over all food and decor and facilities was more than value for money

comfy beds, nice clean rooms, lovely roof terrace, yummy breakfast and a great pool/jacuzzi what more could

loved it, although they could perhaps squeeze a little kids play area in the grounds somewhere

breakfast and dinner were both excellent

and helpful and the hotel ambience was just so chilled with small areas with fireplaces to the bar and breakfast

coped well for dining / breakfast arrangements particularly as we had our pet doggy

14 is next to flat roof that has kitchen extractors going until late evening and then again from 06

everyday we would have to call to ask for towels, or shower gel or laundry bags

laundry in our room from previous occupant dirty glass at the bar full of lipstick serve at

gowns were replaced so the stuff in the pockets went into the laundry

no slippers provided. no laundry bags provided.

spa treatment was excellent

the laundry service was also very irregular - it's outsourced and takes a day or two to come back, with

laundry bag was left propping open room door when we checked in and only one coffee cup in the room

dirty laundry all over the stairwell, coffee stains all over the wall, chipped bath, flickering lights in

a big black hair on it, the walls and halls were either mouldy or just falling apart, the office/laundry rooms

leisure facilities were limited due to covid-19 understandably so only used the pool

and they had laundry service

there were no alternative rooms as every room in the area were booked for a nearby golf tournament

we are musicians who arrive back late and he even accommodated with drinks from the bar as they were closing

very clean, warm, rooms with fast wifi. good staff

easy parking

superb breakfast

liked the character of the building, the friendly atmosphere , the good food ( breakfast one of the best for a

a bit dated regarding decor. a shame you couldn't sit in the lounge bar for a drink.

staff were really welcoming friendly and service was excellent. good breakfast .

we had room service when required

location for hotel to play golf at montrose gc

checking in was a pleasant experience, bar staff were friendly and knowledgeable

we had our little dog with us and they allowed us to dine in bar for breakfast and dinner with her

it's handy for access to the beach and golf courses

friendly, helpful staff. magnificent arbroath smokies for breakfast!

a bit of noise early morning from laundry being collected from the courtyard which our room overlooked

place to stay, the staff were really friendly and the bar and restaurant staff looked after us all really

wifi in bedroom and had to go to other areas in the hotel to connect to it which was rather

plenty of parking friendly staff fresh and modern decorated

should have been checked at room service

there s a parking spot for the guests behind the hotel, it is easy to reach and there are wonderful beaches

wifi was sporadic

friendly welcome - early check in

was just what we hoped it would be, lovely breakfast, friendly staff, we even got an early check in

nice friendly bar

not enough parking

the location was perfect for st andrew s and surrounding golf courses.

evening meal cooked to perfection and breakfast was one of the best i ve had in a hotel for a long while

views, lovely well maintained hotel, rooms really nice, great breakfast, kids loved it

great scenery with golf course view and

noise from work in the laundry room, on same corridor as bedrooms, woke us both (in different rooms) in the

there is a great little traditional bar and a superb restaurant, we had an

the pool was a huge bonus for the kids and the room was clean and comfortable but the hotel exteriors and

spatious room comfortable bed very warm pool nice small sauna free parking very helpful staff good breakfast,

arranged to play real tennis (lovely bunch of people) good value - we didn't have time to use the pool etc but