the staff is phenomenal, from the front desk, laundry, room attendance and especially the breakfast preparer

location for our needs; nice complimentary breakfast; good wifi and internet connections; outdoor pool was clean

i love the breakfast they served

the wifi didn't allow connection

the whole place had a fresh smell and sufficient safe parking

breakfast was great. staff were very friendly and helpful

rooms were clean and breakfast was good

location, well lit parking lot.

very clean and good breakfast options

happy hour and breakfast.

when it ran out immediately after breakfast, it wasn't refilled

continental breakfast by the pool every morning, and a swim when possible enhanced my vacation

breakfast was fine

the continental breakfast was very adequate

close to golf course

ms mary makes the inn all staff is great breakfast is awesome rooms are great

staff, clean room and pool

the breakfast was not that good.

t stay for breakfast

the only negative was finding a parking spot

laundry room didn t have washing detergent or fabric softener because the machine was broken and

laundry a bit more expensive than we have encountered before and only one washer and one dryer

pool inexplicably remains closed

not their fault had tornado damage and the pool was closed ud83dude22

had a layout booklet of the hotel that stated there was a heated indoor pool and an outdoor pool

pool small but the children loved it

very nice workers. very clean!! good breakfast spread

i told the kids not to touch anything

people above us had their kids jumping and running in their room and we could hear it from the time they checked

none. everything was great. parking was full but it s okay

door coming in on the back side by the laundry mat could use some attention

great location and staff was great with good breakfast choices

great comfy bed, and great breakfast

parking is awful too

the breakfast is awesome

the room smelled very stale and mildewed, kind of like if you left your laundry in the washer too long

-the non smoking room smelled like smoke and sour laundry

laundry didn't work well, we had to beg for enough towels for 4 people

quiet area; staff were responsive; laundry facilities worked fine

i had bed bugs at the last day i was there the staff are nice, they had nice wifi, the room service was great

there were a laundry list of reasons i would never consider staying here next year but nothing but location to

they don t carry laundry supplies

knocking very loudly and when we told him we were getting dressed he demanded that we bring the laundry down

i liked that they were a pet friendly hotel and we didn't get charged extra for our dog to stay with us

because that is only reason that we stayed there is for the kids to swim ,and so we again called staff and

good location, nice breakfast bar , cheap laundry facilities.

lady in the breakfast area was clean and had things out nicely, but her attitude wasn t very nice, she may

outdoor swimming pool looked inviting, though we did not use it in january

the pool was green and the area around it was in disarray

the breakfast was great with many selections and excellent coffee

location of my room 113 was located beside the laundry room so it was noisy

the guest laundry was out of service and breakfast was not good.

laundry facilities are handy and the breakfast is good

laundry facility was close to our room

at 3 am someone decided to do laundry so that pretty much was it for my sleep

very nice location. room was big and very comfortable. very nice gym as well.

be aware that this is a pet friendly hotel

when i went to the gym, my key would not work

very nice gym and swimming pool

pool was closed for guest the hot tub looked dirty, due to covid, no hot breakfast, the bar area was told closed

the laundry facility was very convenient and clean

second morning breakfast was only so so

com states no parking facility at this hotel and no wifi

napkins shoved in the peep whole, the blankets had dirt on them, and there were small bugs in the kitchen and

wish had indoor heated pool

for wifi

spacious, pretty, pool.

was friendly, property is beautiful near a golf course and other main stores

the bed the pool the patio off the room, the staff, the cleanliness it was an awesome

wifi was great

hotel has a laundry room.

convenient to many restaurants and the breakfast was awesome

nice pool

location was off the beaten path, but was convenient to shopping, restaurants, etc, the breakfast served a

staff very friendly, breakfast great and room very clean & comfy.

location to golf

only thing is they had one bench and the pool area to sit at if you where a smoker so what do you do when the

went to prattville for rtj golf

breakfast was good. room was clean

the only thing i would suggest it would be nice to have some shade around the pool.

parking convenience, great .

the breakfast choices were limited.

continental breakfast is lacking; however, the fast food restaurants being so close is a good option

need to have a better breakfast selection..

breakfast selections other than breakfast menu the stay was execellent

dryer was broken so we couldn t do laundry

parking lot was very well lit

the pool wasn't available for use but otherwise everything was fine

online listing indicated a fitness area, but could not locate that.

help at the desk was really kind and helpful,and the lady who served breakfast was so polite and friendly,she

very clean. very professional. no pet deposit

parking was great

awesome water pressure in shower. beds were comfortable. no extra fee for pet.

roaches in room, the location, the layout of the parking lot

we didn t like anything about this place other than it was 15 minutes from the casino

the breakfast was plentiful and delicious,the area was clean and the staff was friendly.

breakfast was outstanding

i picked the hotel because it said it had a laundry room

great to have guest laundry but there was no more soap for sale in the lobby

the 'free' wifi was mediocre at best too

breakfast

breakfast was great

staff, the room, gym, dinner and breakfast all absolutely great

got three rooms with my kids and grand kids to go to jurassic quest

more selections on the room service menu for dinner

is so much to like about staying at the renaissance montgomery hotel & spa at the convention center

we called for room service and ralph at the front desk acted as if we disturbed him

no bags for dirty laundry

love embassy suite facilities. used the laundry and enjoyed happy hour.

staff very helpful. hotel in great condition. great breakfast. cook very fast.

free bar drinks and snacks in the evening

gormet breakfast

used the coin operated laundry

no extra toilet paper, a kitchen with no utensils, platform bed, no channel guide in the room

the burgers we ordered from the bar one evening (too tired to go out again) were wonderful

bar and dining room are convenient

down the third time to request bedding and told them i felt our room had not been cleaned as the kitchen and

housekeeper didn't do room service and when i told them to they said they where going to do it but never did

very good breakfast selections allowed us to

i appreciated the beautiful lobby and breakfast was very decent situated in a somewhat formal dining area

they moved us around so we could early check in. very friendly

the room was fine, did not eat breakfast

they were all in the bed and kitchen

i hate the wifi is trash the t.v has no guide

went to go to room couldn't even get to room for people just standing and staring at us and our parking spot

was inexpensive, however you get what you pay for as service by the staff was very poor, the kitchen cabinets

got kitchenette but no utensils had to pay 10 to take trash to dumpster

the parking lot was a mess

free parking but the parking lot had big pot poles

love it very clean quiet and pet friendly

wifi signal for tv was very spotty.

the fact that we didn t get mugged whilst doing our laundry. this was a welcome relief!!

additionally, the hotel-desk-clerks are proud to give different answers on whether or not the laundry facilities

house keeper having sex with alot of the customers and they also have casino games hidden in the laundry room

they didn t change the sheets after the last people that stayed there, since they didn t have laundry

no working ac units in two rooms so had to be moved rooms three times, no pool, no working guest laundry,6 out

one feature we especially appreciated was the guest laundry, which was incredibly valuable during our road trip

one staff member was rude a lot, laundry facility was down so had to go hotel next door to mine to do laundry

informed about the covid restrictions before booking the room(no continental breakfast,swimming pool was closed

was not told about the non refundable pet deposit of $75

dre was wonderful at the bar and made us good drink and told us some places to visit

really needed to do laundry, but only 1 washer machine and 1 dryer worked

not to mention the big bag of laundry in hallway as well

out and they kept knocking on the door saying we was too loud but it was another guess having a kids party and

kitchen staff was wonderful

pool was closed which disappointed us with no explanation

the laundry rooms were adequate but have no ventilation and how the pricing works is totally confusing

and courteous staff, from check-in, to kick-back to housekeeping if you asked for tissue, laundry bags,etc,

only 1 washer and dryer for all the guests (unless you pay for laundry service)

kitchen+bar was way over priced and definitely not worth it

nice to have meals that allowed us to stay inside and the pool wasn t warmest at this time of year but livable

few snacks and breakfast consisted of the heat and serve sausage biscuits, and prepackaged little muffins

great location great breakfast

close to casino

requested for non smoking and smell was unbearable

close to restaurants. and we eere glad no smoking area.

the meth heads hanging out in the parking lot and around my car.

room had no working phone, old tv & no free wifi as advertised

other then that everything was fine ohh and just a little fwi wasnt much for breakfast but im not a breakfast

bad wifi service

breakfast needs to be expanded for the guests.

right infront of the room the laundry staff was going in and out of that morning

i went to do laundry and asked where it was located and they didn t tell me the dryers didn t work so i

very attentive reception, very good breakfast, clean place. i recommend it

was so clean, excellent breakfast, security cameras in a well lit parking lot, friendly clerks, we felt safe

we traveled with our little yorkie so we got a pet friendly room

the parking seemed safe, the staff was nice at check in

didn't eat breakfast. but the stay was very please in.

parking was good. staff was friendly. coffee was good.

parking was horrible and carpet needs cleaning

staff were helpful and concerned. thank you for being pet friendly!!!

the use of the laundry room used to be an amenity but now it is not

on-site laundry like i think was advertised (due to some explosion of the wires some time ago that shut

no coin machine in laundry room

asked where laundry was located, told it is only opened between 10 to 4

no laundry facility on the property, the vending machines didn t work

everything including the laundry room

of town, gym equipment was lacking and some of the equipment did not work - room was not cleaned, laundry room

was in a very rundown area; there was a used condom on the ground in the parking lot

they took hours to get the pool right

the cleanliness of the facility; and staff courtesy!!! breakfast was outstanding!!!

amazon like security cameras in the halls, laundry was poorly folded, air conditioners need attention bad

the breakfast was way better than the comfort suites in baton rouge

clean, beds comfortable, breakfast above average

breakfast was varied and hot, mattress was so comfy, very clean in all areas, lots of parking

breakfast was great. beds very comfy

the laundry facilities and vending machines were right across from my room

the laundry area, lobby & guest rooms were exceptionally clean

i don't think they provide laundry detergent for their facilities.

she only said i was working back in the laundry room and that she could not find my reservation

manager is very accommodating, caring,and helpful everything you need is at the hotel from,laundry, full stove

they let us store our bikes in the laundry overnight instead of our room

they give room by laundry room and baggage room that was very noisy and the staff start make laud noise and

free parking and laundry room

breakfast was good . you had fruits , juices , cereals , ect.

wifi

enjoyed the pool, staff was extremely friendly

did not eat breakfast

helpful staff, check in easy, wish it had breakfast,

the front doors were open, the office was open, the kitchen was open

can name it, staff not professional, pool was green, run had ants, key cards only work once, maid entered the

no laundry!

the wifi kept disconnecting

no real room service

have one arm and someone took my parking but they would not help me to get my spot back so i could load my car

there was a lot of activity in the parking lot of the hotel

they have a very clean laundry room and, we were in winter, but if you go in summer, there s a swimming pool

fully equipped and on site laundry facilities clean and tidy

liked the outside grill, great pool;we used the laundry facility on premises staff was just lovely, accommodating

kitchen and laundry.

the laundry room was never cleaned

the location and the facility. the laundry facility for guests is a plus.

tammy also was rude when i came downstairs to the lobby to let them know we didn't have any dirty laundry disposal

the window opened fully, without a screen or any safety measures for anyone (kids) from falling out the window

the parking was well lit and off the main thoroughfare which added a more secure feeling to the

beds were great and breakfast was excellent. gym was also very good.

pipes were really loud all night, i don t know if they were from other showers or from the laundry

our room was clean, the laundry room was impressively clean for a laundry room

laundry. shopping area

no pool and the laundry facility was not open

outdated, broken furniture, elevator dirty, pushy employees, raggedy luggage carts, laundry room not 24hrs,

are drug dealings going on day and night staff try to get in your room without you knowing the wifi is terrible

is pet friendly, but they wanted $20 a dog per night

i got woke up again being accused of having a dog there and i dont even own a pet

in was then sitting in the lobby watching tv jumped up & yelled that we owe him another $25 for a pet fee

love the breakfast, and wifi quality specially

location, very clean, friendly and happy staff, wonderful breakfast with variety to choose from, the chocolate

myself and 3 others had problems accessing the pool gate with our key cards.

to find a parking space when returning to the hotel late

the breakfast was great

breakfast was good

nice and clean hotel with pool, workout room, business center, laundry room, outdoor seating, nice lobby, very

i loved that there was a bar in the lobby

property was nice enough, but there were a lot of black people using the pool that were not paying guests

food at the bar the first night was exceptional

gym

great location next to a huge shopping centre. laundry facilities were really good.

the laundry didn t offer a credit card service

large room, great bed and great facilities, including a coin operated laundry

pool was to little

or bacon, muffins, bagels, coffee, juice, yogurt, cereal- theres something even for my picky kids

huge room! free laundry!

the cleanliness and pet friendliness.

clean, friendly staff, great outdoor area with pool, grill, covered seating, basketball

bagged breakfast was a great idea. we love the pool area.

they allow pets.

fee for early check in lol but understood, iron and board

$15 charge for pet

wifi weak security and couldn t get it to sign in

don't miss the nice breakfast

wifi, easy access from highway, lighted parking, personable desk clerk, coffee pot in room and in lobby, breakfast

laundry facility needs new washers

free laundry

beds are comfortable and the complimentary laundry and gym facilities are great.

loved it was pet friendly and the laundry is free

the beds were comfortable, the laundry room was nice and clean, the staff was friendly, helpful and accommodating

no plastic bags for dirty laundry

a pillow, i went to the front desk and the girl in charge, very kind by the way, told me that the laundry was

just got cleaning and prepping the pool they said

it was very clean and comfortable it also had a mini kitchen which i enjoy having in the room

dead rat in parking area.

now if your prices is because of the pool and gym, laundry rooms

money to buy the hotel which made her mad breakfast was excellent the bed was excellent the laundry facilities

my kids enjoyed the pool as well

the breakfast and staff were great.

me made noise during my entire trip complained several times to be told there were a bunch of kids in the room

hotel had laundry, which was a huge bonus

breakfast was good and conveniently located. comfortable beds.

parking lot is very well lit

we arrived at check in time specifically for our kids to have time swimming

the hotel smell awesome comfortable bed/microwave/refrigerator key entry after certain hour mini gym quiet

don t like that there wasn t a place to get change for the laundry services, the hallway had an odor leading

spacious rooms, laundry facility and good coffee!

or available windows and card reader covered laundry machine grinding and personnel just wrote it down instead

it smelled like fresh laundry throughout the whole building

no change for laundry use.

disappointing factor was the pool was 'out of order' and that was one of the activities for the kids where i

pool closed (winter/outdoors), i know this is not within anyone's control

we liked the pool and the clean room

was a bag with a nutrigrain par, fruit, juice box, and water which my kids ate theirs and mine because it was

worst of all was the gun shots while we where in the pool with our kids

room clean, good bed, good chair quiet good parking newspaper good breakfast

everything was great. would have to see some potatoes or veggies for breakfast.

breakfast was amazing

breakfast and staff very ud83dudc4d nice

a simple breakfast, it was good

there was a adjusted breakfast due to covid but was still decent

pool & hot tub were closed for inspection so my children were disappointed

the breakfast attendant patricia awesome

the pool was dirty.

from the front desk to the breakfast group

breakfast was good. staff was friendly. bar in lobby was nice to have.

bar area was clean and had a great vibe

front desk and cleaning crew had great customers service but the kitchen staff ligt skin heavy set lady has a

well maintained and clean property. the bar restaurant was great.

the bed was comfortable, the location was good for our purposes. parking was easy.

the management was improving the location with new flooring, an air purifier near the laundry room

large spacious room, good wifi, comfy beds. good location for restaurants nearby.

pity that wasn't visiting long so i could have tried the pool

there was a fold out couch in our room my kids love that

parking was accommodating and felt safer than the last place we stayed

breakfast was small but it had to be due to the pandemic

blankets burned by cigarettes on a non smoking room ,really bad smell on the carpet and towels breakfast is a

one room had a non working smoke detector in a smoking room

breakfast was amazing, i made my own waffles

good beds. a/c good. access to room parking excellent and close to room excellent breakfast.

comfortable and clean. good wifi. hot coffee.

it was extremely dirty & obvious questionable behavior going on in parking lot & lobby

could have been a bit cleaner in room & outdoor pool needed a good debugging

breakfast and when booking the room through y all u ask did i want a room near the pool i check yes when i

very clean rooms,looked new,well maintained,pool clean but on small side.

no microwave in room to heat food and no on-site laundry room if you needed to do laundry