there is not a laundry service as advertised on the website

at first our room had bad wifi, so they proposed to change the room

were great, allowed a late check out, room was good, good place for a short stay, quiet

wifi in first room was really bad, i even could not have a call through messenger

was excellent, across the street is the beach with excellent restaurant / bar the bartender was very friendly

nice room, comfortable bed, brand new air conditioner, strong wifi.

free wifi and restaurant on site. easy travelling distance to valencia. clean.

also wifi in the hotel is more a joke than a functional service

i had a front room, too noisy, no room service, the room wasn t cleaned even once.

very friendly and helpful staff. good wifi. tasty breakfast. quiet air conditioner.

mini bar fridge in room

little bar at the neighboring hotel (ronda 1

wifi excellent

renovated the hotel in my vacation and they sent me and my two small kids to eat to another

very spacious room with 3 beds, which was ideal for our kids and ourselves

the breakfast selection was 5* we were very satisfied

rooms are very confortable room service never answered the phone

we got the wifi code and the room number, that was it

the breakfast is overpriced

24hr room service which was quick

wifi worked great

no bar by the

nice location with parking

free and spacious parking

narrow street, parking extra cost

towels stained and a few hairs in bathroom no instructions for safe wifi poor

not able to connect to wifi in room. 4 km to beach.

the signal of wifi its to poor

parking, easy to access, good food, wonderfully manicured gardens and pool

the restaurant served excellent food at dinner and breakfast

could only get wifi in the common areas (not in our room itself) and would have been nice to make coffee first

is a beautiful quiet place with wonderful garden and nice small swimming pool

beautiful decor and accommodation set in stunning grounds with a fantastic swimming pool.

small swimming pool in a rather odd location with little sun, and only in use in full

stuff was very nice and friendly wifi was really good, reception and room were nice as well.

around pool

new owners exe have extended the bar and restaurant hours

you have to ask everything from the room service. even though basic amenities.

it has very cheap laundry,i would give it more than two stars

there are also laundry facilities which you can use with your credit/debit card

good facilities (wifi, laundry room, pool) and awesome location (close to beach and 20 minute bike ride to the

swimming pool, the sea just on the corner, laundry in the hotel, bus stops near hotel, terrace, breakfast

facilities including laundry which is convenient, very close to the beach and easy tk get into the town centre

no irons available in the hotel, to force guests to use the laundry service

location and great sport center with paddle courts and pool. also spa on permisses

facilities are nice and is a fantastic deal with the spa and massage

gym and spa

the bar closed early, and i couldn't enjoy a drink before

staffs attitude, beds and pillows, and no wifi even though advertised

wifi did not work, so i struggled with communications.

wifi was unreliable and required frequent log in

there is a supermercardo a few houses down the street and a large kitchen space in the top of the building ,

place, brand new, there's a shared kitchen on the last floor

was excellent, we got a lot of help from the staff eg, directions, services like laundry, store room, cooking

they have no laundry

nobody did the cleaning and changed the laundry in 7 days.

staff was nice to provide an early check in

- laundromat, supermarket, cafe and bar are within 10 minutes by foot

this was literally my only complaint but there is a laundry service available at extra cost

don't have ironing in the room nor in the room service, the only way is to use the laundry service (no available

not to mention the employees were very noisy and talking loudly in the hallways when they began room service

room, nice really, wifi is perfect, receptionists are very respectable and cooperative

we really liked hotel bar which offered good coffee and other beverages

gym, laundry room

the other facilities like the laundry room were also really useful

room size, modernity. the kitchen in included and a very comfortable bed.

having access to a pool and gym on-site was a big plus, especially since summers in valencia can get very hot

the gym was well equipped

laundry is expensive (considering the price) and ironing was really bad

we expected a bit more from the spa but other than that everything great

everything: location, hospitality, cleanliness, spa and gym

for my son the kids club was fantastic in special the girl sandra

stronger wifi please

noise because of nearby laundry

very close to playa ,fortunate to have a large room overlooking valencia playa ,real bonus , good wifi , powerful

no wifi

wifi didn't always work as well - breakfast was not very tasty but that's also not what i would

also families with 3-4 kids screaming and running in the corridor at 7am in the morning

116 eur for laundry service - really expencive. no pool bar.

aaaaand by mistake my shorts went with the laundry, instead that i received in my room an extra pillow case

bar staff were fantastic

breakfast, 2 adults 3 kids which only had fruit and it was 75

great size gym, pool area was great

i can not connect the wifi

the kids area could have been cleaner or better equipped. the parking was a bit expensive.

perfect for families. we have 3 kids and its perfect.

hotel with very large and comfortable rooms nice view from the 25th very nice bathroom fast wifi comfortable

really enjoyed the spa and massage

have been nice to have been offered more tea with breakfast, waited a while when i asked, but maybe i hadn't

so guess that some rooms may be affected by noise from the late night events in the bar (which were great by

breakfast was very

everything is so balanced. special thanks for the opportunity to take water at bar in anytime.

very fast wifi with option to cast from your phone was a wonderful feature

and there are not anything to hang out the laundry

room service was excellent and cleaning was done quickly and efficiently every day

essentially no usable wifi signal within the 1st floor sea view room.

room had no balcony, bad smell from kitchen and sewerage, toilette sink separate from shower (

and can t forget the rooftop bar with amazing views

roof bar closed 2 nights running, so only room service available for end of day drinks

the parking is overpriced, the wifi wasnt stable and the receptionists were overbearing

roof top bar was not a roof top bar, it was a roof with room service that was extremely slow

rooftop bar is very nice, lovely city

everything about our stay was impeccable, from the communication with the staff, the room service, cleanliness

shown by reception staff or the cleaners to even go look and see had they been rolled up with laundry by accident

location right next to the wall, laundry, pharmacy, bakery, and stores

and selection, we received a nice surprise for our wedding anniversary, there is a self service laundry right

location was super (among other things next to a laundry place)

they have a phone but no room service and when i asked about laundry service they pointed to the self laundrette

was no room service and despite putting laundry as a service, when i enquired i was told laundry is done externally

had all sorts of issues - the minibar was not working then it was left empty, no laundry service available, no

is not the place to catch up on your laundry needs as the turnaround was 2+ days, but that might have been

lovely bar situated on top floor and overlooking the beach

couldn't get room service to bedroom

very efficient and relatively inexpensive laundry service

housekeepers stole my laundry bag from my room

pet friendly room as we travel

there was a free safe in the room and free wifi which was great

great convention with the close by gym

the restaurant had limited opening and room service only between 20

if you are alone or at least without kids , for sure you should stay at this hotel

bar did not open till 8pm and shut at 11pm in the hotel

spa bath was amazing as well as view from the roof top

room service app not working. couldn't connect to wi-fi for more than 1 person in a room.

given fresh towels every day, even though we'd have happily used ours for a few days to save on laundry

the only minus was a limit of breakfast, but it s not a big problem

only two small windows in the bathroom, and the view was the interior part of the building and kitchens

breakfast offer could be improved (e

the panoramic sea view, the beds, the cleanliness, the beautiful buffet breakfast included in the room price

the front desk was very helpful, giving us a map and informing us of where we could do laundry

rooms the rooms ware cleaned: the laundry changed almost daily accommodation with a fridge in the room parking

on the request to wash our clothes we were informed we could use the laundry service but for the regular rates

rooms are very big for families with kids

room service could considerably improved (didn t take waste, threw personal items just somewhere

wifi password should be inform at time of check in at reception instead of asking by guest from

wifi good

be prepared the pool is only available for kids in specific hours

bar area bright and comfortable with excellent staff - serve simple food all the time

rooms were amazing. great bar and garden

room was very small and the wifi was very slow that s if you could connect to it

the wifi was horrible and we saw a dead cockroach on the stairs

wifi is more than slow and unusable in the room

wifi was weak at times. bathroom soaps tiny.

very clean, recently repainted, friendly staff, pets are very welcome.

the location, view and the full kitchen.

the wifi was not strong enough to reach our rooms at times.

we had a room with kitchen facilities and kettle, coffee and tea supplied

wifi is perfect

we were upgraded to a deluxe spa room which was beautiful, spacious , really comfortable with tea & coffee

bar was a little basic - looks deceptively better in the pictures, bit it did the job and the staff

roof top pool little more than a paddling pool

maybe it is a bit difficult to ask for room service in english?

location, great facilities including gym + jacuzzi and steam room

husband and i were very satisfied by the cleanness, food, spa center, terrace

are washing machines but there is no laundry rack in the room

hotel has everything, pool, gym, restaurant, laundry room, luggage storrage

laundry

very comfortable bed, clean leanean, small kitchen

wifi is fast

if you are more likely to spent a lot of time relaxing in the hotel then the bar and outdoor space is small

splash pool only. no in room coffee machine.

while pricey soft drinks and coffee are free in mini bar/room service - a nice touch

hotel very comfortable rooms & amazing courtyard with small pool

restaurant and pool good interior design as well

oissant,orange juice) -close to the center and metro -good check in and check out -bed -wifi

wifi works in the rooms

descent wifi connection

the wifi was good

the wifi a little slower but doesn t matter at all!

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

channel - bed is big and very comfy and with nightly turndown service - slippers, bathrobes + laundry bag provided

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

breakfast room service was absolutely wonderful

the one thing i would add are more vegan/ plant based options to dinner menu and room service.

great stay. staff is extremely nice and professional, also, the laundry service is great

we were ripped off with the price of laundry cleaning 4.95 for a pair of socks !

small showers and no laundry facilities, at least self service

at the hotel bar costs 3 euros poor room service

sized family room layout for 2 kids and 2 adults

3m deep - so only for the kids really

room service hung up on me twice when i called and asked them to come retrieve a dinner tray

is not close to nice restaurants, in case you do not feel like walking, but the quality of the room service is

couldn t use the spa facilities due to my husband surgery

good wifi connection

wifi good very nice bathroom products, towels etc bed very comfortable staff very

our room was like a mini apartment with a small kitchen area but no cutlery or crockery.

wifi is very poor

the wifi was strong, working ac and tv with decent channels

also, we had access to a small kitchen that wasn t useable as it wasn t utterly bare

laundry service excellent

woman at the breakfast area was not as nice as the rest of the people working at the hotel

the roof terrace,late check out.

the science park and all the main attractions hotel was very clean, bedroom was very nice and the breakfast was

very limited room service, no food until 6:30pm and very limited veg options

laundry services ridiculously pricey - breakfast good but also overpriced

the bar food menu could be better choices

there isn t a pool . just a spa

breakfast in bed was lovely

great location, super hotel with friendly staff and lovely breakfast

rental of the bikes needs to be done 24h in advance and the laundry service was not

would be nice to have tea or coffee in the bedroon, wifi was slow at times, otherwise i would recommend this

could not connect to the wifi in my room

wifi connection was quite bad (at least in our room)

location, near bus stop, 10 minites walk to metro station direct to the airport, a few tapas bar nearby, 30

no ac and laundry facilities

the wifi was good

room was clean and the whole hotel was quiet; the hotel is located in a good position and the room service is

wifi is good and strong

very clean and good wifi

the hotel has a small but very useful gym, and a nice hall where you can spend time and work

mini bar price is too high

to explain to them that we are packing our stuff they responding in a very bad way, i booked the gym to work

should also be improved slightly as it can be dangerous for some people (you have to do some gymnastics to get

gym is tiny, the place is overpriced for what i

very pleasant hosts, nice location, near the beach, and very good breakfast!

location and friendly staff. however breakfast and dinner at hotel is not recommended.

wifi in room didn t work.

the wifi internet was disconnecting every couple of minutes and i had to reconnect very often

it was sad that the pool was empty and the bar was also closed upstairs

i wish there was a laundry service as well. everything else was perfect

breakfast is superb and the staff working there is lovely

the gym was well equipped

including some local things; i also liked the training room though it is too small to be called a gym, yet at

the lifts are extremely slow. the wifi connection is unpredictable.

the laundry is very expensive

the wifi in my room was really bad

wifi worked all the time and well

everything was fabulous and friendly staff especially reception and breakfast and cleaners

perfect breakfast, comfortbable room and possibility of early check in

the wifi didn't work

amazing, very polite, caring and willing to answear any question, order taxi, offer colorings for kids while

breakfast was good and we had evening meal there several times and it was always excellent

very good breakfast as well

that was good. clean, amazing, personal very friendly. late check out option 5+,

laundry service was returned to my room 28 hrs after i left it and 4 minutes before i checked out

room service was overpriced

great location, friendly staff, lovely bar downstairs, room was great!

wifi worked

but had room service and food was good

ahead to confirm whether there was a laundry service available, but upon arrival learned it was not available

no iron in the bedroom although they did offer a very reasonable laundry service which isn t always convenient

tea/coffee making facilities in bedroom - i missed that wake up coffee without having to ring room service

location and breakfast was great . great ac in bedroom and daily room service very good.

the location of the hotel. the breakfast was very good. friendly staff. good wifi.

family room (double bed + bunk bed for 2 kids) was slightly smaller than i was expecting and only window opened

great breakfast, nice staff, good wifi, great lobby and free coffee and tea all day

breakfast was lovely - everything was fresh & restocked

the room was clean, with a very nice bed the breakfast was extraordinary we highly appreciate the wifi

you have to park the car 2 block away and the pet friendly room was very smal