the pool was not available for guests as there was a private party taking place that evening

rooms are big and have air- conditioning the hotel has parking zone

underground parking lot

parking was amazing

the receptionist told us it was the pool heater

covered parking was dark and without direct access to the hotel.

the pool heater was not available, and most of the time the shuttle driver was not available

clean and spacious room. good buffet breakfast. free parking.

pool was very small

as nice as the hilton garden inns i frequent, dirty carpet, small pool, not the best location, and shower pressure

enough water in the room, limited option of breakfast and stairs not available instead of

is a soriana grocery store across the parking lot

the morning breakfast.

facilities: the gym was useless except for the treadmills but then those both broke 10 minutes into use (another

entrance to parking lot was very confusing to me and multiple uber drivers 2

we also requested laundry service and we asked multiple times about the pricing

the gym was pretty bad, none of the machines worked

breakfast buffet was good

gym unavailable, cockroach in bathroom, bathroom fittings (plug) tired, got multiple bites at night

close to a great restaurant, nice courtyard and covered parking. easy to get to.

didn t stay for breakfast this time as early flight , but highly recommended

the buffet, the gardens, the parking, the room service

pool was lovely

they are very nice help full and the restaueant is open until 11pm nice room swimmingpool massage spa thank you

parking when you arrive to the hotel, there is room for you to park and safely unload your stuff,

there was not freezer in my room is always good mainly with kids

the breakfast buffet is very expensive and i paid more for the rooms that booking.com said

my reservation included breakfast & options were tasty and varied

very nice staff. the food at restaurant was good. and they have a gym.

place is in a very convenient location, the staff is very kind and we love the pool (open from 8 am to 9 pm)

the parking of the hotel stole my i pod from my car

the food, the laundry service and good price

hot breakfast staff service

we did not have breakfast. the rooms are quiet. plenty hot water.

breakfast was super, lots of choices even roast pork and broccoli

outstanding things: excellent, fast, and reliable wi-fi, and the daily breakfast buffet, with both hot and cold

i like fresh fruit in the breakfast

not enough parking space

breakfast is ok, this travel in mexico is very good for me. thanks holiday inn.

the selection of breakfast

the gym is not a gym indeed i had to look for another place to train.

30 in the morning on sunday in the hotel laundry room near our room

found the policies with the use of the laundry machine a strange

lovely historic building, great staff, fast wifi

hotel was nice and clean. breakfast was amazing.

given a table for breakfast and then gave it to somebody else, even when there was a dish with fruit and coffee

smart wifi

the breakfast was a bit pool.

free breakfast with good options. very nice staff. clean. spacious room. good location.

underground parking for visitors

the parking was underground very accessible breakfast was good and staff was very polite.

easy to order room service also

pet friendly. lots of green areas and rest on site.

they say it s pet friendly but my dog was not allowed to the pool area.

proximity to all the major stores walking distance to parks pool

toilets smelt in the rooms, no bar by the pool or outside dining.

this is ashame because the onsite breakfast kitchen, food, dining room and staff is excellent (wish it was a

the room is really good. breakfast and people.

rooms, good wifi, friendly staff, great pool area that is very well maintained

hotel has a very good location if you travel by car: it is easy to find it, there is enough parking space and

pool and area outside was very nice to have lunch and let the kids enjoy the pool

better breakfast option, better bar. wifi and cable system bad

paid for a room with queen bed and a view towards the pool and i didn t get that i had a dirty old room small

room very clean, swimming pool, good free mexican breakfast, parking lot, very quite, lightning and the attention

breakfast was ok

in general were super clean, beds very comfortable, parking availability very appreciated :) staff were helpful

great price, modern rooms, clean, parking, good breakfast

like a co-working space, i needed to work during the night and i had to do it from the swimming pool as it was

was at a good price, the buffet for breakfast was excellent, the staff was super nice and was able to help us

the swimming pool was in another building

i loved the parking lot, we travel by car and with stuff, it felt like a very safe parking lot

the parking, the rooms size , the cleanliness, the staff .

also, i didn't use the pool because it's located through a restaurant door with fogged glass midway from the

the pool wasn t warm.

great staff , parking and pool. great value for our stay

nice indoor pool

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

the pool area is nice but the pool itself wasn t very clean

slow wifi and very unreliable

pool temperature

the gym was small with just a few machines and lower weights

doing laundry is free and they even gave us detergent and fabric softener

comfortable, tv cable, inside of a mall with some options to eat, laundry, gym inside the hotel

i like that they have laundry that you can use, and give a one free laundry pod

it offered many amenities such as a gym and laundry room which were in good condition and not something often

laundry on site saves time and money

room was a little dirty there was even a roach the pool was also dirty, we didnt dive in because there was a

rooms, nice location, easy to reach, good parking place

wifi was slow

comfortable accommodation with good parking and restaurant and bar

room service so slow, in front desk very slow to pay by credit card

breakfast and staff

menu in the breakfast was short

they don't have room service

great location, plenty of parking space and very friendly staff

breakfast selection was good!

wifi was good and a simple breakfast is included. pruce was a little too high i think.

breakfast, staff

cold, noisy, small. tv: bad image quality and no sap option. breakfast included

breakfast standard inconsistent, should have basic plain fried egg dish if available, cheap and

the breakfast offer instant coffee

breakfast started 20 min. later

there were occasional disruptions with the wifi signal, but nothing terrible

the hotel is pet-friendly, and even though we didn't have a pet, it's nice to know that they are welcome

the pool area is really nice too

the pool is small but perfect for cooling off in the afternoon

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

we loved having the pool each day

clean, nice with parking

it is one of the few that has a own parking

great location, super secure parking in the interior of the hotel

the hotel provides a courtyard and excellent parking that makes it easy to meet friends and rides if needed in

great location and fantastic staff. i had zero problems with the wifi

wifi signal was functional

nice buffet breakfast and a beautiful park across the street

location: near the historical center, good breakfast for the price.

problem was the wifi service was very bad, very unstable, i had to request a wire to connect my computer to a

parking was available

parking was kind of difficult

parking , staff, and restaurant

room service and it's food... delicious!!!

no parking space miscommunication between staff

i wrote it before room service and it's food are excellent!!!

almost forgot, it was missing a laundry room too

breakfast was not the best, the windows in the room cant be open ( only a little from the down)

didn't like the food, the wifi, and the heating of the room

staff were very friendly, the jacuzzi was clean and breakfast was nice

poor wifi music till 2am in the foyer on friday and saturday which was loud in my room rather

we had many( wine glasses,wine,ice, laundry services , dining, etc)

dead bugs in the kitchen cabinet

they do not have kitchen service, or restaurant service

they have valet parking so it was great

room was large since we booked a master suite with a kitchen for a week

friendly staff and covered parking really helps

the small bar and small pool on the roof top was fun

lovely rooftop bar with sun loungers and small pool

the comfort of the bed, the pool, the roof and the breakfast.

no staff at the rooftop swimming pool bar

wifi in the rooms was great

excellent location, very nice facilities, very helpful and friendly staff. pet friendly.

the breakfast was fantastic

the hotel has a great spa and i took advantage of its services

the 24 hour honour bar was an added bonus for weary travellers

the laundry schedule is only in working hours and they do not have irons for rent

are very small but adequate, the room key often has to be reprogrammed at reception, the parking would be an

were looking for a pet friendly place

i was initially worried about parking as they said it was available for compact cars only, and i drive an suv

one can hear the noise and music coming from the rooftop bar quite loudly in the room

there is no room service

wifi didn't work at the room, no water pressure at the sonk

no wifi and service

an excellent location easy walking distance to the major sites and loads of restaurants and shops wifi worked

no wifi in the room

the wifi service would fade fade from time to time. there was a drainage problem in the shower.

beds are stiff, short and not so comfortable. barely any wifi in room 107.

also the wifi didn t work at times

also the wifi was iffy

very cute patio and design good wifi outside the room very nice & friendly staff

internet, no laundry service

90s disco music during breakfast did not match the setting.

breakfast was disappointing

was absolutely no working wifi in our room and barely any at the entire hotel for our entire 4 day stay

breakfast is very good, specially listening live

the wifi worked well, both reliable and fast

wifi was a bit slow on day one but got better the next days

strong wifi and hot shower

wifi and parking

some work done while i was there including a zoom call so it was important for me to have good wifi and it worked

the free breakfast was a nice addition

the breakfast was also excellent -- delicious and beautifully presented

) to our room door fell apart in my hand, and the jacuzzi spa was out of service our entire stay

the wifi barely worked at night

breakfast was good

and i think they lost one sock in the laundry

one more advice, if you can avoid it, do not have them do your laundry, they charge twice as much as any other

the wifi doesnt work

has no flexibility: it's difficult to have a good shower there and next to impossible to bathe kids

definitely the wifi. it was intermittent.

the simple european breakfast was very nice

the wifi was very poor and kept switching off

nice breakfast served in room

breakfast is brought to your room so you can eat in your room or on the patio outside your room

loved the breakfast and the sitting area outside our room, tierra

wifi was not that good.

but i would felt better if they had a better security filter, everything was ok, but it shares a bar open to

the rooftop bar is lovely, they let us take our own wine to have with their food

room service is quite slow, but nonetheless is good

they were very busy and room service was a little slow but totally understandable

- any option for breakfast or

full of cracked concrete and paint the floor poor wifi for rooms a the back of hotel

mention that is pet friendly but actually there no specific space for pets but anyway you can have your pet with

pity there is no breakfast, but enough restaurants on the side

wifi never work fine all time i have to use my own internet and i pay for the service i didn t

wifi was pretty slow... no workout facilities

parking

problem is lack of parking space on a crowded street

the included parking is a good perk

the wifi didn t work very well. maybe because of the thick stone walls.

good wifi

location, staff, ac, shower and wifi work well

there was no wifi as a foreigner it is necessary to have a wifi.

wifi didn't work

also the spa tub handle broke off in my hand, i was given a regular room and charged the price of a suite

wifi was not working properly

nice pool

the pool looks a little sad, only two lounge chairs and it was hot

had to change rooms due to a plumbing issue and thought we had gotten a quieter room, near the pool, but then

had a large suite with both a balcony hovering above the pool, and a terasse on the other side

advertised wifi which did not work and there was no breakfast or coffee which was also listed.

very good bed, great wifi

wifi in upper floors was weak

services didn't work well (weak water pressure from shower, hairdryer didn't work, wifi is weak and unstable

reception and bar staff ( especially the younger guy) were so friendly and helpful

the reception staff were great as were the servers in the cafe for our daily breakfast

is limited storage space, doors are relatively thin and we could hear people working out in the gym above us or

they state they are pet friendly and your dog is welcome

wifi connection was fast and reliable

wifi didn t work, the tv was not working either

neither the wifi nor the tv worked in my room

cold a/c in the room and internet works well, both wifi & wired

poor wifi, no gym.

breakfast was excellent, and all the staff were exceptional, fantastic laundry facilities

laundry service was not available but you could do laundry by yourself

there is no room service in the hotel but yes plenty of options down the hotel to eat

best hotel breakfast in the city!

mexican breakfast

the staff was very helpful. we appreciated the laundry service.

the kitchen was very accessible the patio roof was also very special lots of hot water and really nice

there is also a common kitchen where you can find water, coffee, tea and juice any time

they provided internet, computers, kitchen and friendly

if you like good wifi dont book this hotel i was the only customer in the hotel, they changed me to another

the breakfast was delicious. thank you.

was confortable and with easy access, parking included, pet friendly, nice room but worst was too small bathroom

gym is in front to elevator the gym is not open, you have to push the door to open when is locked

position, breakfast

the staff is very friendly. breakfast is good. room is clean.

biggest problem is the security and noise conflict between a roof-top public bar and restaurant on the 4th

lovely people. great breakfast. great location.

the breakfast was superb

free breakfast at the rooftop restaurant was a plus

everything i needed was at a walking distance and the roof top bar & restaurant have an amazing view and

every conversation, laugh, luggage wheeled, laundry cart pushed- everything echos around the courtyard and is

same day laundry service would be nice.

external laundry service the hotel uses is horrible, they ruined all my clothes

gorgeous rooms, outside seating areas, a small deck overlooking the pool from our bedroom

lack of room service, no drinks nor food available

clean, they offer a great cookie during the reception who helps to give an smile from my kids

the wifi is stable and the bathroom is also nice

very comfortable and clean, although the swimming pool is too small.

very clean, super nice gym

clean, they offer a great cookie during the reception who helps to give an smile from my kids

some rooms have no natural light at all. wifi so-so.

we always stay at this property. it is very clean, in a perfect location and pet friendly.

breakfast was incredible, and i really enjoyed that it was included in the price

restaurant changed from a nice eat in restaurant to a snack bar atmosphere

the breakfast was very simple it could of been a little more choices

wifi hard to stay connected to

location, cleaness, parking, bed

great customer service and parking

excellent location, free parking, warm staff, nice and comfortable rooms

the rooms were really nice. there was free parking.

spa facilities off the main reception

noisy at weekends nights. breakfast could be more generous.

spa was being remodeled so there was very noisy

the breakfast

at the spa area, the neatness , organized environment and mostly the ancestral wisdom of the wonderful

even the kids loved this space

suite we stayed at had a kitchenette, but it did not have kitchenware, only a few dishes and silverware

there could be a few more utensils in the kitchenette

excellent location, big room with kitchen.

location, excellent staff service, always attentive to the needs of the guest, excellent parking service