the wifi was slow and struggled with some surfing and streaming

complimentary shuttle to airport

charge14$ daily for parking and a 50$ pet fee that booking. com never mentions

bed was really comfy, the towels were high quality and dried you off quick, gym was ok

so close to the marta and 24 hour airport shuttle. the breakfast was very good also.

they have laundry services however, change is imperative for both washer and dryer

really like the 55 inch hi-def tv in the rooms, the library, the laundry room, the location (nearby restaurants

laundry was clean and washer was better than mine at home, clothes didn't wrinkle

gated parking lot, laundry room, lobby area

functioning dryers in the laundry room.

the laundry room only have one washer and dryer in second floor

rooms, lack of children entertainment, lack of laundry items to purchase for use at laundry room & limited vegan

liked that they have a laundry room for the guests then i could do my laundry if i wanted

has indoor pool and hot tub, laundry room and free breakfast

the staff were all very kind, from the front desk to laundry to the cook at breakfast

laundry facilities are new and work well

they are coin laundry and that s an inconvenient but that s just for me

didn't like walking so far fir tge laundry room though

laundry room and elevator was out of order

they had a laundry facility

lobby, hallways, laundry & elevator were not cool

laundry was $2 a load

put some kitchen stuff or glass ware coffee mugs

no room service.

it was a plus to let the kids (2) eat breakfast free of charge

i think their should be a laundry room on each floor,and you can smell dampness

room assigned was over the laundry room and there was noise every 20 to 30 minutes for the dryers

had used drink cups, laundry room was located on the 7th floor, and parking lot was full and i was charged $14

allow pets

gym, location, shuttle service, breakfast.

quiet, bar, food all the things needed right there. oh yeah the laundry well done.

it would be nice if the shuttle also took guests to the international terminal.

lady that ran the bar was so helpful and nice and they really did a great job interacting with my kids

the lady that ran the bar was so helpful and nice and they really did a great job interacting with my kids

there were a few issues first ,the indoor pool being closed,and one employee at the restaurant was very rude,

great breakfast, clean and spacious rooms

free breakfast, free parking, and free airport shuttle were great amenities

airport shuttle was a little infrequent compared to the other hotel shuttles.

complimentary breakfast that was very good

the pool was clean and

pool was too small

they closed the pool and gave no valid reason!ud83dude21

larger parking lot.

wifi would not connect so we went without wifi

that was disappointing i looked forward to relaxing in the spa pool

breakfast space and waiting areas, gym and restrooms at 1st floor were clean and comfortable

no shuttle bus to international airport

they provided a shuttle to the airport on the hour and half hour beginning at 4:30 in the morning

shuttle service to and from airport a great convenience

parking was free which was an extra perk

desk were very nice- spacious room- loved that they had a laundry for the public- access to the computer center

pool

a mom with 4 kids i did not feel safe walking through the parking

it sucked that the bar wasn't opened, but i definitely understand with what is going on (covid); maybe next

unappealing pool - disappointing! very expensive snacks and beverages.

few minutes drive from the airport. guest laundry.

no trash bags in cans. no cups at sink. no dirty laundry plastic bag.

laundry services came in handy for my trip

told them in the morning and we had been put next to the laundry and that noise was industrial spinners spinning

close to aiport, well maintained, spacious room, comfotable bed great wifi and all the staff are super friendly

laundry facilities room had no ac ... room very hot after returning to remove clothes from dryer

also being asked to go across the road to a gas station to get quarters for laundry machines

there was only one clean towel in my room & i went to get more we were told laundry had just started and we

daily, food/drinks to purchase any time of day at bar, clean room, clean exercise room, clean pool and airport

the breakfast crew was absolutely lovely and the breakfast was delightful

quiet. clean & free laundry services also a gym.

breakfast, free dinner appetizers during weekdays, free laundry washers and dryers (and laundry basket provided

also, the complimentary laundry was refreshing

free breakfast and complimentary laundry

the use of washers/dryers in the laundry room were free, which is also a huge plus

was good not special but it was really good quick change service for coins when i needed to do laundry

the onsite laundry was a plus

open -pull the latch i said i tried -well then it must not be open then -very disappointed child -laundry

elevator and guest laundry out of date

very noisy, bad breakfast, no laundry service, shuttle to domestic only

since we were there for a basketball tournament it was nice to have laundry facilities and they were only $1

my bed, the laundry room etc.

no information for menu, or instructions of any kind, about room service, etc.

the gym was great

early check in online

staff acted like we were in their way in the laundry room and when we let them know about the laundry room issues

close to the airport and with the air train there is no need for the shuttle

wifi was the worse of any hotel i ve ever stayed in since the creation of wifi

close to the airport shuttle

shuttle service

stayed here for one night so we didn't see the surrounding area, however the shuttle was conveniently located

look and feel of the lobby and bar/restaurant was modern and comfortable

check in is at 3pm and check out is noon,they extend late check out until 1:30pm which was great

including the gym

no late night room service

need to change name as it is easily confused with sonesta atlanta airport north (we took wrong shuttle first

the room and pool

room was nice & very comfortable but while the location is near the airport north with free shuttle access it

issue with shuttle availavilty

very clean hotel, well lit outdoor areas, nice pool and set up, room exactly as described on website

there was not laundry facility available

no microwave, no laundry facility, no free breakfast, and too much for parking. ($20 day)

the main reason we stayed here was for the indoor pool but it was under maintenance

the view of airport was nice my kids loved watching planes take off and land

only paid wifi, hard to get coffe (only from in-house shop) which closes

laundry services were not available

close to the airport and pet friendly. breakfast was delicious!

great lounge and bar with good drinks

clean rooms, comfortable bed, great gym equipment, close the airport, ev charging stations

i was taking the bar exam and the staff made sure i was at the convention center on time and showed me great

we called to ask if someone could come to get the dirty laundry and was told that room should have been out of

the breakfast was really good with a

the pool was closed

like the 2 bedroom guest suite with their own bathrooms and full kitchen

wifi/internet signal weren't that great but the hotel is by an airport

we loved the friendly staff, nice room, very clean, great food! we also love the bar area. 10/10

pool was closed

gym and breakfast

had all the amenities we were looking for including an indoor pool.

also with are stay we had a complimentary drink each at the bar

breakfast at all times, staff service and laundry room availability.

there is a small market next to the reception area and even offers a self-service laundry room

even the bar and grill staff

restaraunt and room service, both great

indoor was not in service, early check in was not ready and the refrigerator was not properly working

the hallway was lined up with dirty laundry and they charged me for 2 cars when it was one

no place to wash clothes on site. laundry is not offer by the hotel.

only thing that bothered me was that we did not have a microwave and i thought it was a indoor pool facility

gym, conference rooms, pool

pool could be way better

no pool no laundry no breakfast for the price.

the website said there was a coin laundry, room service, and a restaurant that was open all day, which were

no pool for the kids

put you need to add kids meal for reasonable price

had to find out how to get to my room, wifi password, ice, etc on my own

pet friendly

very good location for shopping and eating fast wifi

had to watch driving in parking lot almost got hit twice

the pool and the downstairs area wasn't open due to covid 19 but other than that excellent!!

nonrefundable pet fee means i'll never do this again

would have given a 10 but the building was under construction and we had no access to the pool.

have a bar and starbucks.

wish the restaurant and bar area was open but due to covid i wasn t but that s okay still had a million

the equipment in the gym is old and broken. also the gym is very small and only can fit 4-5 ppl

the pool area was nice and the location was only a few minutes from the airport. .

no laundry room

no laundry room and waffle

the pool area was very nice for either getting in the water or just lounging

shuttle to the hotel, great hot complimentary breakfast, pool and rooms have everything you need

great breakfast selection

i wanted to do laundry

the pool

free parking, free drinks and snacks between 5:30 and 7:30pm, a fitness center, an indoor pool, a free full

too many kids in the gym.

i asked the front desk for towels but they never came- so i had to use gym towels

laundry room ,the washers needs to be replaced, they did not get my clothes cleaned

it was convenient having laundry facilities (card only) since we were there for soccer and needed to wash

also there is a guest laundry room

the laundry facility was nice

no hangers or bags for laundry

we came to atlanta because it was my kids spring break and we were not able to get off work for a long vacation

the breakfast buffet was not hot, and my room was not serviced after i left early sunday and returned

the hotel had great ammenities - gym, whirl pool and restaurant.

great bed, plush towels, free wifi. lady working starbucks counter was awesome.

there was a pet in the room next to me that barked all night long!

dirty laundry left outside the room next to mine all night

breakfast finished at 9am. it should stay till 11am at least.

limited parking

friendly staff, clean and comfortable rooms. nice breakfast selection. super close to atl

no long-term parking.

laundry a must

the washer was broken so we could not do our laundry

priced while not cleaning rooms daily, no microwave in rooms, no access to swimming pool, no laundry facility,

no laundry facility, no microwave in room

you need laundry on site for people who travel for work. laundry mats are not safe

comfort of the room, bed, and amenities great little bar with great food in lobby area

location, room, design, customer service, restaurant and shuttle bus

we had two small kids sleeping

restaurant and bar were a little too expensive for my tastes and wallet

everything was great! especially the 2pm late check out!

laundry was broken and out of service throughout our stay (wed-sat)

i went to talk to the laundry attendant and she was very diligent and went to another room to take one for me

laundry was working and nothing put in place to accommodate the customers and the breakfast was the

they also have a guest laundry lobby, which an incredible staff helped me out w/ to make sure that all our

free shuttle to airport, gym, pool and laundry room available. parking included.

almost $200 to get woken frequently in the middle of the night by people in the adjacent laundry room

very clean room, big car park, laundry room in the corridor.

the hotel staff and shuttle drivers were fantastic.

hire some more kitchen staff and a food server with better service skills

the shuttle arrived at 6am and 2 shuttles came to collect 15 people waiting

no coin dispenser or coin machine for laundry.

wifi did not work rooms clean profanity written all in the elevator as well as weed smoking in a

wifi did not work. having water available. breakfast was pretty slim and not fresh.

very clean breakfast area with just the right amount of selections (fruit, frozen yogurt, cereal, toast,

was nothing that i story do better other than the breakfast as far as variety

there's a ticket that gives you the option for laundry and drycleaners

clean breakfast was adequate laundry was available

shuttle service to airport worked great for my rental car return the night before and early morning

to airport, free shuttle and breakfast, just what you need when arriving after midnight and just need to rest

there's also a shuttle that comes every 30 minutes

one laundry room that had one dryer and one washer for the whole hotel

room was over the laundry room so our room would vibrate when the dryer was in use

the gym smelled funny

we like that they accepted our pet. it was a nice stay for our layover as a last min booking .

is significant building in the restaurant/ bar area which impacts on the comfort and makes it rather unwelcoming

no change for laundry. the 3-11 staff was rude.

didn't like that some kids was playing knocking on my room door at 12 and 2a

good wifi

must live there because they had tons of people in the room and were loud all night even with the kids

a family reunion going on at midnight kids running down halls and adults yelling

laundry room not open to guests.

breakfast was great, the room was very clean, laundry was very white and smelled clean and ms vicky was friendly

the staff24 hour laundry

my room was on top of the laundry room, and the whole room was shaking.

shuttle drivers were really nice. staff was accomodating

friendly staff, beautiful view, gym

good breakfast

the hotel is next to restaurants and shops and the hotel shuttle was helpful

pool was cold and not enough ventilation. pool chemicals were very strong.

we had a great view of the water. the room was nice and the breakfast was amazing!

the leftover used laundry and some of the worker attitudes.

staff could not access laundry room to give clients towels/ face towels

every-time we asked for towels we were told the laundry isn t done yet, we will bring them to your room

i did not like about the hotel was the vending machines were broken in they stole my money the laundry machine

the front desk could not provide quarters for the on-site laundry; no change machine

there was a laundry room for guests to wash which was a nice amenity

king room, spacious bathroom/shower, super comfortable bed, good breakfast, laundry facilities, clean

breakfast was amazing

has pool and gym, breakfast included the price

wifi worked exceptionally well the bed was devine

was not clean to standard and dingy laundry carpet had a stench staff was rude and shuttle driver was on a break

were all off the beds and standing up, there was a beer bottle on the tv stand, there was a laundry cart in the

no laundry facility or other amenities

friendliness, location, breakfast, pool

location was horrible and the hotel didn t have a bar or entertainment but had the space for

them over the phone and in person 3 times & finally after an hour and a half they took us to the laundry room

i could smell a little pet smell!

the price the clean room free wifi also the front desk

enough parking space, the room did have a odor until we sprayed and it was a condom wrapper in the

wifi did not work

i liked the remodeling. and one day they will have laundry room, workout room, and pool.

no laundry

bed are very comfortable and rooms was clean. the breakfast was good

no breakfast or airport shuttle available

they had parking in back

had holes in the walls, wifi didn't work, tv didn't work, was told they didn't have towels or an extra pillow

its a dump i had no tv satation no channel no wifi a hold in the wall thats bigger than my fist

parking space, dirty rooms including pee in the toilet sit, dirty sheets, shower stopped up,

the wifi kept going in and out.

was priced awesome but a lot of false advertising i have no breakfast whatsoever they paved their poolover with

no pool atlanta was very hot staff wouldn t give us more towels after we returned the dirty laundry

close to the airport. shuttle to airport, breakfast, very comfortable bed!

room was spacious, beds comfy, shuttle service was reliable

nice breakfast friendly helpful staff.

little bacon and sausage would have been nice for breakfast

under renovation no pool no breakfast no laundry just a room possible infestations woke up itchy with bites no

laundry facility wasn't opened

breakfast area was clean

they went above the call of duty to help shuttle the other half of our party from airport to hotel

people hanging around in parking lot the culture has changed dramatically at this hotel

had to wait until laundry was dry

the laundry facilities were inadequate. less choice of breakfast

i did my laundry there for like $2

the laundry room was very small, that i could barely turn around in it while folding clothes

guest laundry, shuttle service to the airport

there's a gym and laundry and housekeeping was awesome

the laundry room was non functional

close to the airport. lots of parking. self serve laundry. clean and comfortable rooms.

very clean staff was very attentive. had shuttle to airport

the bar and grill

location, size of suite, laundry amenities.

air conditioner squeaked constantly and our room which was on the first floor backed up to the laundry room so

no restaurant or bar on premise but they do offer a nice array of snacks

i was not told where the gym is or if i could use either the pool or lounge

the pool was closed and very dirty. it smelled a little funky.

room a little outdated; old washer & dryer in laundry room; murky water in indoor swimming pool.

unfortunately, laundry facility was not operable as well as phones and power plugs in rooms.

no accommodation for not having access to the gym, pool & breakfast.

breakfast was rubbish, people were smoking right in front of the door while my kids were the there and the staff

hallway on floor 2 smelled like a sweat filled gym

i ask for sheets i couldn t get them because he said laundry was closed and he couldn t go get the sheets

complimentary toothpaste and toothbrush was not available nor was any dirty laundry bags

that covers the bottom half of bed was not clean, the bed sheets and covering was not clean, the laundry room

there was a storm and also a leak so breakfast wasn t served

seemed like that breakfast amenities was served with great regret

handy guest laundry available which we used - $1

a lot of bright lights around the hotel and it's not people standing all outside and the parking lot is very

wifi was so slow it was useless

friendly staff. good price. updated rooms, mostly clean. ample parking.

wifi

staff very helpful and personable, clean even though older building, laundry access was very helpful as well

to do laundry

laundry room has old and ugly washer and dryer and they are also dirty

friendly staff, fresh cookies & diffused water in lobby, spacious room, easily accessible laundry, nice breakfast

was no laundry soap for sale so we were unable to do our washing which we had hoped to do

the laundry room was very convenient because it accepts payment through your phone, so you don t need

however, no bath mat, light by bed burned out, no laundry bag in closet

i should of got a discount or something hire me for the laundry room

i didn't like the fact that they didn't have coins for the laundry machine

inadequate room service

desk ran out of towels and we had to wait until laundry was finish

laundry, and a pool

dirty laundry in the closet

go down to front desk and staff take me to the laundry room to get the sheets

laundry room at the facility but we managed to get volleyball gear cleaned for repetitive

no laundry

they had no breakfast,no laundry room .

the pool was nasty

didn't like the loud music, loud talking and loud tvs coming from rooms and parking area

no breakfast, no parking, lot so small

my kids thought it was the coolest room over, and enjoyed the ambiance of the colored led lighting

they did not have a kids menu.

my entire experience was amazing. from the room, to the rooftop bar to the lobby bar lol.

there was a woman who was waiting for her daughter after the stray kids concert and held the door open from

my two twenty-something kids and i were there for the peach bowl--loved the high tech atmosphere of the reverb

laundry items were stolen, and instead of helping, the staff were extremely rude, dismissive, and

really nice new hotel with clean rooms, 24h gym and friendly staff

the bar area needs more staff

pet fee was 150

breakfast seemed to be somewhat of a mystery to the kitchen staff- day 1 coffee was cold, toast was toasted on

spacious suites good location great breakfast ab has laundry facilities

the kitchen staff was rude when we came down for breakfast

were great, simple breakfeast but the kids loved it

our first night someone was trying to open the connecting door at midnight when all of our kids were trying to

the location wasn't very good. especially with kids.

laundry machine left tons of soap on clothes and strange black lint- we tried washing twice but

parking peaceful bar

very limited parking

the parking lot was also too full for my vehicle near my room

loved the room they had everything i needed free wifi, tv radio microwave and a little fridge it was

your dogs but after 10 days of renting rooms-staff tried to extort me using a newly taped on pet policy on the

to begin with i understand it is a smoking facility but there were burn marks all over the tub and some on the

needs better parking.

also food spots near by and no pet fees/all dog sizes

non smoking room but was given smoking room

cleanliness, laundry, food

the restaurant has a very limited menu and no room service.

would have liked to see more gym equipment

it has a nice, comfortable bar and dining area

room service was great, food was delicious. downstairs bar is lowkey and served tasty drinks

would've loved a late check out

that the bar stared open late night and they had late night food.

like not having a microwave in the room, paying a $125 pet fee for my five pound puppy, and no ice vending

we booked our room based on a search for pet-friendly hotels; however, they were only pet friendly up to 25

pet friendly

they assited with our laundry and when we fell ill they were very accommodating

self service laundry was very cheap (surprised it was only 75 cents for a

the laundry was affordable and convenient

tish and brandin very unrofessional no washcloths was in the rooms had to call several times for laundry i talked

no soap in the laundry

the breakfast and laundry

good location, friendly staff, clean room, good breakfast.

the gym was closed for renovation without other options.

breakfast was really good as well

the maintenance team was great everyone smiled and spoke anytime you was in eye distance the breakfast was

i didn t use the wifi, but coworker said its speed could be improved

the rooms were clean and comfortable, the breakfast plentiful, cost is affordable and location within walking

great breakfast

loud, broken gym equipment, poor breakfast

the gym had broken universal equipment and the tv in the gym didn't work

rooms are spacious, with common laundry facilities too

do provide guest laundry, which i saw accidentally at one corner of 3f

the gym was very nice with new equipment

only thing i didn't like was that there were family reunions there with so many kids that were running through

with my husband and two kids

an clean love the bath tub a plus the staff was so nice an friendly enjoyed everything hate the bar wasn t

the parking was a bit chaotic..and the bar closed way earlier than expected.

didn t get breakfast because didn t come with package

room service; restaurant doesn t serve real food monday-friday after 10:30am; a lot of homeless

the restaurant an bar not being opened had to leave out a lot for food an drinks

i found the laundry cart so got my own replacement towels after the second day (they don't dry really well

gym was nice

breakfast or room service at all for the room & the clark didn’t tell me until i was done paying for the room

did not like the $100 dollar non refundable pet fee

room service is awful and overpriced

was poor in the room since the window didnt open and bathroom didnt have any exhaust fan; laundry system outdated

could not log on the wifi

they went above & beyond with breakfast! it was so good both days!

gym was open 24/7

the gym/fitness area was not well maintained the staff was short and rude

super friendly even to the kids

the small gym was on the 2nd floor

super friendly even to the kids

the lobby bar closed at 10 which i thought was weird but even though they were closing the bartender got the

arrived early and guest services was extremely accommodating in helping us get into a room for early check

also, i had to get help with laundry because one of the machines stopped taking my quarters

also had a problem with the quest laundry

cockroach in laundry room was so huge! outside pool was cold.

no daily room service. only every other day.

good wifi

room was a bit noisy from time to time, i think it was close to the ice machine (if any) or the laundry

laundry, the rooms really, really really small

no room service but im assuming thats because of covid

room service meal was really bad and when ordering it the person taking the order obviously was

i wasn t told to call to have my room service tray removed and when i left i saw that it had been sitting

wifi didn't work well

how the wifi is...it dose work right all the hotel...

our non-smoking room stank of smoke and had a burn mark on the sheets

rooms was dirty smell of smoke and it should be no smoking room, there were mold in the shower microwave dirty

non smoking room smelled like cigarette smoke

location. amenities: nice laundry, pool, gym. staff was very nice.

pool was horrible extremely cold for kids and also was turning green am a cpo certified in miami meaning i work

the pool wasn t open

wifi spend!! the cable services was kinda bad

the facilities were great, the breakfast was very good with so many options

employees weren t as helpful as they could have been. laundry supply machine didn t work.

things are missing, like no water at all available (free or with charge), no plastic bag for laundry, etc

walking distance (10 mins) from park bar - good drinks and atmosphere

they weren t clear about their pet policy

bar and location were super convenient