could use a pool upgrade

breakfast was not very good

enough large truck parking i always feel like a jerk to other customers for taking up six spots out front, truck

there was also underground parking which was great for those rainy days

breakfast included and food was very good

very clean, good breakfast and loved having access to laundry on site

showed indoor pool but after checking in and asking they said they were aware it showed on there website but

great location , very nice room, great breakfast. staff was very friendly

most of the staff except the bar staff and operations manager victoria

great breakfast! one of the best!

staff ,leaks throughout the building, flooded laundry room and they didn't have their parking lot cleaned from

it was nice to have a laundry room located in the hotel as well

great staff, free laundry, hot breakfast. common areas very clean. nice walk in shower.

the room was very comfortable and the laundry facility was excellent.

was spacious and i loved the fact it had a kitchenette with a 2 burner stove (no oven) and the laundry facility

laundry soap you use to wash the bedding and towels smells horrible

on our checkout on monday there was no one at front desk because the poor girl had to work the kitchen since

gym hours is not 24 hours, planning to go or always go very late hours as my routine.

beautiful property and pool area.

the breakfast area was beautiful

and i had to pay for my laundry detergent and all the staff was

with the exception of the sub-standard breakfast buffet, everything else was exceptional!!,

had pool and bar but we didn't use on this trip also didn't use the breakfast option

there was 100s of kids there gor a soccer convention

you have to pay for breakfast

the kitchen was closed one day during our stay, and the sign offered a free continental breakfast for

good location, great amenities, pool etc

pet fee of $100 was exorbitant

there should be steps & a railing provided to go from the parking lot to the dog walking area for safety reasons

no kitchen

open bar & breakfast

loved everything from the greeting to the rooms the breakfast was excellent and the bar was great love the snacks

a room with two king beds but only provided a room with one and a pull out bed for the kids

room service food was amazing! delicious food and very friendly staff!

the room service was not good. the sofa bed was awful; like sleeping on springs.

free parking and wifi and the breakfast was great also

breakfast is always great and the staff friendly and helpful if it s available try the apple cake

equipped kitchen in every room

free parking and wifi and the breakfast was great also

i loved the small kitchen

the laundry room was appreciated as well as being pet friendly

full kitchen is awesome and very clean and laundry area

there wasn t anything i liked about this mot except there was a laundry room

we were out next to the laundry room and other guests were in and out until late night.

i liked the availability of the laundry facility and easy access to restaurants.

also, it would be better if the laundry accepted credit cards or if there was a change machine

clean with comfort of home, and breakfast was a nice, and more than grab n go.

didn't have breakfast only coffee

the parking lot is a little small for when there are more people staying

liked having my own kitchen and that there were security cameras that made me feel safe since i traveled alone

my key wouldn't work to let me back in the pool area when i went outside

comfortable bar food

loved the indoor pool and how it opens to the courtyard

were so hard, the sound from the highway, and there were guests that has kids above us

the pool was too small.

it worked fine, but you will be paying for convenience of not going anywhere else for laundry

i still think it was strange they chose to do laundry at check-in hour

no washers dryers had to go to laundrymat

across hall left door open most the time showing a huge pile of dirty laundry

did not use laundry or fitness areas

would have liked a laundry room for guests

liked the staff, the breakfast was nice and the guest accommodations like the laundry room was neat

sheets smelled like someone was smoking while they did the laundry

the pool

pets are allowed so dogs barked all hours

construction and laundry room out of order

laundry room out of order pool area was turned into personal garden morning coffee weak and not hot

they weren't letting guests use their laundry room

and best of all no cost for pet companion

i had to reach out regarding a simple question about pet accommodations and could not get through their phone

after returning home found i had left a bag of dirty laundry in the room

laundry room wasn t in service and the breakfast was not good at all , cereal pastries and bacon

into outlets wires out everywhere they had nothing posted that the dryers didn t work in laundry and then tell

laundry facilities were not working

laundry facilities were essentially non existent

clean laundry facility

laundry room not fully operable as well as the ice machine

filthy and our non-smoking room (room 142) smelled like a smoking room and was right next to the laundry/ice

stayed here multiple times and the only problems i've had here are with the laundry facilities, and the drink

laundry services could use some improvement.

spa jacuzzi was not available the next day, though the night clerk on check in, said it was ready

was clean up breakfast was great the staff was a perm there is nothing about this hotel i did not

handicap parking to tight and not enough spaces.

breakfast

small parking lot

1st floor, end of the hallway near the loud exterior door and across the hall from housekeeping/laundry

free laundry service ( just on one floor is kinda weird) but appreciated

nice breakfast great location and friendly staff

had a swimming pool, outstanding breakfast choices and great location

the hotel was awesome. the only down fall not enough parking.

the only thing it needs is a place to do laundry at. no facilites on the property

laundry facility within the hotel but there was a very clean and well kept laundromat near by

room however for the cost the refrigerator could have worked and a dirty laundry plastic bag would have been a

large room, nice kitchen

breakfast was a little basic, but tastey

breakfast being located next door at other hotel

carpet was old, bath tub was stained, didn t like that we had to walk to another hotel for breakfast and only

didn't have breakfast , pool , exercise room , and night shift front desk was never around

we had to go to the hotel next door for breakfast

had to walk to hotel next door for breakfast/coffee

the work out room was very nice and the laundry room was a very nice touch

the laundry room provided was very clean

convienent, clean, great breakfast, nice front desk,

could never connect to the hotel wifi for the 2 nights i was there and the front desk staff wasn't helpful

limited parking in front, lots of parking in back but in back felt a little sketchy/deserted.

only one laundry room with one washer and dryer

the kitchen staff was the best

the pool area was nice.

the bed and pillows were very comfortable. breakfast was outstanding. excellent selection.

like to workout when i travel and the fitness center was ill equipped for space and really any type of strength

first room was near the laundry area and very noisy when a party is trying to rest after traveling all day

didn't have a laundry room for guests, and the breakfast consists of coffee, juice, bagels, and hostess coffee

poor room service, never replaced towels and had to ask repeatedly

it was very difficult getting out of the parking lot.

pool area was really nice.

the tiny box of one load laundry soap was way over priced!

waiting to use them and it delayed our plans a couple of times while we waited to wash our laundry

pet friendly room easy acess to outside

view from the rooms are always the parking lot

the pool, clean room. front desk let us have early check in and late check out.

noise on first floor in room near laundry and lobby, only one way out to access extremely high traffic

clean, well supplied, and great breakfast.

breakfast was fine and location was excellent.

wifi and breakfast are included free

breakfast was grab and go which was expected due to covid regulations. room was comfortable.

laundry services but they never had change so you could do laundry

guest laundry was in need of cleaning

we did our laundry their was no sign for the dryer stating it was closed and the front desk never mentioned it

complaint would be that it was advertised laundry available but it was not working

the laundry was out of order

pet policy; didn't realize at booking it was going to cost an additional $50 until after we had

ud83eudd37ud83cudffb although burger bar is there it s hardly worth visiting so go to the hundred

i appreciated the wifi so i could get work done in the room

it is my son's fall break and he loves the pool, wifi, jump street and chucky e cheese

nice hotel, that was pet friendly

no pool , no laundry facility .thats important .the breakfast was ok!

have changed parking to be required valet

the location was great and the amenities were amazing for traveling with kids.

loved the game room downstairs my kids and i played games and pool until after midnight

our 3rd stay here, but tge breakfast options thus visit were very scarce and limited

my son went to use their coin operated laundry to which there was no change machine so one would assume you

breakfast was good and the staff was very helpful

the pool was indoors, they can always enclose it with a glass garage door theme, so they can open it

new concept with comfortable beds and great breakfast

good breakfast, gym, lobby

the size of the room and the comfort of the bed was very good. i like the laundry facility also.

breakfast was good and safety/civid prevention practices were in place

enjoyed a swim in the outdoor pool to exercise following a long trip in the car

are large and it has a kitchenette with larger fridge which was perfect because i was traveling with a larger

clean, close to everything, well appointed and pets are allowed!

conveniently located room was great loved the kitchen

parking spaces a little tight for larger vehicles

pet friendly and kitchen was really nice. the staff we encountered we extremely nice.

that it s a nice quiet place to stay in and the one bedroom suite was nice and room with a full kitchen

pet friendly

good breakfast. appreciated laundry room.

the laundry was more expensive than other hotels.

super clean. all the amenities we needed. easy check in and check out. loved the laundry room.

desk did not have coins for coin laundry

no laundry facilities, road noise

friendly staff. clean hotel. free laundry.

the free laundry facilities were a major plus especially being there a week

was surprised at the full kitchen amenities, free laundry and spacious work desk

plus they have a laundry onsite for the guests that s free

wish there was more than one entrance to parking lot but not a bad thing

was very convenient to elevators, laundry, pool etc, great for elderly guest

the pool and hot tub weren t as big as they looked but still nice

the breakfast was amazing. the shower felt so good and it was powerful. it was an awesome stay.

very clean, good free parking, decent breakfast

the pool was was nice and clean

laundry isn't free anymore..

i finally got a lady from laundry to give me a spray

nice and clean room, super spacious for two people and had all the kitchen necessities

easy and cheerful check in,breakfast was amazing and the feel of home in the room

for the price i didn't expect the size or the kitchenette

when i checked in there was a car sitting in the parking lot as far away as you can get just sitting there

afternoon front desk person was very rude, tried to over talk, the pool hours are completely wrong

very roomy and has nice amenities. it has refrigerator and microwave and continental breakfast

wi-fi connection inconsistent; breakfast ended too early-9:00 am

no hot breakfast as advertised. no vending machine on our floor.

everything was great and pet friendly

the kids went to swim while i was walking back to the room to get our stuff packed up and ready to

poor breakfast. gym is very small

convenient location, very helpful staff, nice indoor swimmingpool for the kids.

breakfast was cold and property needs ice machines

they did give us coupons for the breakfast bar for our whole stay for a mistake on our booking

was charged $6.00 for incidentals, yet i didn't use wifi or drink the water in my room.

not enough handy cap parking on the weekend

we appreciate the pool being open late to let the kids unwind after a long day of traveling

enen for kids that don't eat

i didn't try breakfast, but it smelled and looked good

didn t eat breakfast

desk showed great customer service, breakfast buffet was nice, fitness center was very convient, staff was very

excellent breakfast

you could have a little something more on breakfast bar

my room was on the first floor by the laundry room and fitness center its was yo loud

laundry room was closed

the hotel did have laundry facilities and the hotel smelled good

very pet friendly and nice large pet area

quality of service was top notch they were very flexible and willing to adjust around our needs breakfast was

had laundry machines available to guests

then in the morning the kitchen and laundry staff were very loud

grandkids lived the pool

wifi was good and didn t have an issue while working

pet friendly but the pet fee is high and based on size of pet

perfect location and the free laundry was an added bonus

trash cans in the room, tv was big and very movable, staff was very friendly, and they had free laundry

kitchen area equipped with hot plate stove top.

property is conveniently located with lots of great parking, easy access to elevator, and the property was very

kitchen in the room, great bathroom and great products in the bathroom, a million trash cans in the

we no lie live 2 minutes away but this is our little getaway from life and kids

kids loved pool table

our 2 kids enjoyed the pool table

there were loud kids, a yappy dog, and someone who played their tv at a high volume

i also did not expect to pay a $50 non refundable pet fee

pool was a little small and occupied with kiddos all night

bad sheets,bathroom was so clean ,breakfast was very good so much veraity of cold and hot food

breakfast on our whole trip

she was so sweet to our kids and even thought of little details like extra napkins for us

screaming from the pool through the walls

laundry room was great

they didn't have coins for the coin laundry

great size rooms. comfortable beds. well equipped kitchen. the pool temperature was perfect.

the pool was great

need bacon on breakfast bar and better tasting sausage, but overall still good!

there is also a laundry room for guests to use, there is a mexican restaurant attached to this motel

breakfast had options even for our vegan kids, every one was satisfied

no indoor pool

don't like the small tv i didn't like that to swimming pool was not up i really hate that i have to go outside

place smelled like smoking

that went on into the late evening hours and started again very early morning (possibly from the laundry room

laundry facility

went down to the gym at 4 am to use facilities and sign said didn't open till 6

the only thing i do not like is the parking lot

were great, afternoon snack with drinks was wonderful, breakfast was delicious, the pool was perfect for our

there are no laundry facilities at this property

from parking to room was easy professional lobby you wpuld be proud to meet w friends in starbucks

room service knocked to service room even though do not disturb sign on

was double charged for my room service meal but it was quickly remedied once i brought it to the attention of

everything from the staff to the room to the cleanliness to the location, even the free parking and the breakfast

outdated and needs to be done they look terrible they don't have towels i don't get that laundry room don't work

i had a non smoking room and could tell that someone had smoked in that room

water pressure in shower. spa bathtub.

breakfast was really good and the hotel is extremely close to the highway which made it easy to

book two rooms and they were not together and the room next to mines people were smoking in a non smoking

the laundry lady was very very rude

beds had chewing gum smeared on the inside, not a piece that accidentally got mixed in with the laundry, but

the lady in laundry was very rude

you want to save money on laundry but even when i hung up my towels, they replaced them and when i asked (for

gym and laundry fairly easy to access

the laundry facilities we were on vacation that i would wash a couple things it was gross

two rooms and breakfast

the website said they had dining and room service which we were informed upon arrival they had neither

the walls were then and there were a lot of noisy kids constantly running outside the room.

room was spacious and clean, and the breakfast was great!

outdoor pool said closed for the season

excellent selection for breakfast. very fast wifi. friendly staff. great overall value.

pool had a film over the water (oily looking) the room wasn t swept

wish there was a indoor pool

pool closes early

clean room service was amazing me and my family are very happy with the hotel enjoy the swimming pool and the

room and beds comfortable and breakfast was above what other similar hotels that i have stayed

pool was too cold to swim

i was disappointed to find that the bar no longer keeps higher end products that we enjoy

excellent complementary breakfast

hotels have the ability to fully stock rooms and have the staff and/or means to have a laundry service so most

we liked the breakfast both mornings. like the pool too.

had a nice view of the pool area, which looked relaxing, though we did not actually have time to swim

pool area was a little small on the weekend (5 weddings with family and friends made it overcrowded

the view, cleanliness. bar and exceptional staff.

parking was tight had to park on the other side of hotel in their other parking

people hanging out in parking lot when i arrived

view from room is the parking lot

full kitchen stove micro refrigerator

it had a kitchen in it as well

laundry was challenging

we had our 2 kids with us and the sofa sleeper could barely fit our son

walking to bar and restaurant, central to our family events

pool was colder than i will get in

only 1 person at the counter to prepare coffees, water and cashier; and only 1 person in the kitchen

full kitchen, sitting area, and separate bedroom were a plus

was perfect (cleanliness of rooms, hallways, elevators, lobby, gym, pool and grounds of property) were above

the free breakfast was great also

bed/ tv with wifi for kids

the hot tub was gross, the kids whose parents were allowing them to use it as a swimming pool were covered in

), no iron, wifi provided but lousy connection so was

wifi was spotty.

great accommodations and breakfast; superb!

breakfast had a nice selection

also, need a pool inside.

the gym and comfortable beds.

the pool area was really clean, plenty of nice chairs and towels available

cleanliness, laundry facilities and peloton bike.

loved the early check in

everything including breakfast was great!!!!

clean inside and out, even the 'pet' rooms

breakfast was good and had plenty of choices

the price to do laundry was a little bit too much

pool, laundry room, breakfast, comfy bed, close to small shops and places to eat

the breakfast far exceeded our expectations. food was great!

, are always most important to my family ,, breakfast was amazing thank you very

breakfast was so great

were surprised to get to the property only to find out that the pool was out of order and the laundry facilities

rooms shouldn't have carpet in them with pets and smelled of smoke.

pet friendly

loud noise from gym next door started around 5 a.m.

we had nowhere to sit as my kids froze in the pool

free laundry

also, i used guest laundry to wash clothes the first night

pool was not very warm

staff and kitchen/dining area staff were great - attending to a special request or two with pleasant smiles

clean, had microwave and mini fridge, nice workout gym

plenty of parking is available

the parking lot was well lit and the pavement was smooth

location was excellent for travelers. pet fee is waived for ihg members.

breakfast should have been free! room service was horrible! dinner choices were terrible!

wished the room had a walk in shower. didn't like cars almost taking up 2 parking spots.

we noticed after moving in the carpets were stained and not clean-looking

think you need to add another choice of meat for your breakfast choice

were there for four days with little kids

we opened the door to pink towels for the pool, pink balloons, and a happy 7th birthday card for my birthday

free, ample parking

also, our room was very close to the housekeeping and laundry rooms

forward to breakfast being able to come back, but understand staying safe is most important

nice little pool area too

the packaged breakfast.

nice pool

the staff was courteous and helpful and the breakfast was really nice.

he went above and beyond by giving me a call when the room was ready for early check in

room faced the back parking lot which would have been fine except the blackout curtains didn t cover the window

very clean and comfortable. pool area and water was super warm. great for the price.

the pool was clean and smelled of chlorine

no laundry facilities.

and they gave my a king and pullout , the sheets were dirty and they said they didn t do laundry yet, the

laundry facilities on site (despite laundry facilities being listed as a property feature)

laundry here it is hard but at the end i saw laundry bags coming through the door

take the coffee away during day and this hotel no laundry

the kitchen

breakfast is granola bar and coffee, better don t call it breakfast, call it snack

full kitchen, nice beds and nice walk-in shower

breakfast was ok

kitchen facilities

i like their pet policy as well they re accepting of all sizes and breeds, which is great for me and my

location was great and the breakfast was fine

clean rooms, nice pool area, and good breakfast selection

the free breakfast was great.

parking lot was pretty rough, full of potholes

clean and comfortable. on-site laundry was helpful. room was great!

laundry

this hotel has a inside pool, the rooms were clean, and the breakfast was good.

i could not access the wifi the entire trip.

very clean, staff friendly had every thing we needed and is pet friendly!! was very quiet

the laundry facilities

convenient location, laundry facilities on the premises, professional and courteous staff.

no lobby bathroom but girl at the desk said there was one in the laundry area but she wouldn t use it

convenient laundry facilities would be perfect

convenient laundry facilities

clean rooms. fantastic breakfast

everything from the cleanliness to when you first walk in, the comfort of the bed, the huge breakfast, the

good breakfast with cinnabons

the room was nice and clean, and the breakfast was great.

convenience of breakfast, wifi,and location were great

noise stayed on the first floor and it was super noisy since staff uses this floor for laundry safety side

smelled like sewage in many places near the pool, gym, laundry area.

extra points for the coin laundry and gym

the breakfast was off the chart with wonderful hot items and a variety of cold items

it was 11pm and we had two kids with us so switching to another hotel was not possible at that time

i thought the pet charge was evaluated per pet and not an every day charge

nice clean room, nice gym, good breakfast. just off the highway.

wifi was horrible

hotel allows pets; unfortunately, some owners don't clean-up after their pet

clean and breakfast

nice bar and lounge - great location right in downtown

ordered room service which seemed alittle over priced.

the food at the restaurant was amazing and the drinks at the bar were well crafted

harpeth is in a great location, the staff is very friendly and helpful and best of all it s pet

restaurant lobby bar five stars

if you wanted to go for ice, pool or breakfast you had to leave it slightly opened

we were late getting to breakfast, but the hostess was quite accommodating and friendly

gym was locked and you had to ask for access and there should be towels by the pool for

location, easy check in and pleasant staff. the breakfast was excellent as well.

the breakfast was good and offered several options

no bag for dirty laundry

quiet room and the heated pool was great

by the $65 pet fee only made aware of at check in,had i known this large amount fee we probably wouldn't have

pet friendly, clean room, hot breakfast

car was keyed all the way around on the saturday night in the parking lot and the manager was not on duty to

had to wait over 15 minutes for milk, coffee was very weak, housekeeping had door propped open in laundry so it

pool, workout room and laundry room were all closed due to

no hot breakfast,not able to use the exercise equipment,not able to do laundry at motel

room number 113 was right near laundry and vending machine

washer and dryer didn't work which was one of the reasons we chose to stay was the convenience of laundry

beds very comfortable. breakfast was fantastic

breakfast was outstanding but could have used gravy to go with the biscuits ud83dude02

very clean and well maintained. friendly staff. breakfast was above average.

the hotel was clean, the room was immaculate, hot breakfast provided

would have liked a bigger pool

was my second time having my daughter pool/sleep over at the fairfield and it s always a success we love it

open air feel. ease of parking

good breakfast options

there were kids jumping, thumping, and bumping well after midnight in the room above

breakfast selection was great! and my daughter loved the indoor pool.

i liked the pet treats on the counter, maybe have treats for guests, too

pool closed

breakfast was good and there was a large selection to choose from

everyone was great place was clean breakfast was awesome

room was clean and comfortable the hotel was very accommodating for our pet