and very comfortable accommodation, with shared use of kitchen and access to laundry facilities

car parking also available

we had a car so could drive into the main city, there was secure parking at the

the kitchen was very well equipped, even with condiments, coffee , tea etc

the kitchen was fully equipped with all the little extras like coffee, and some fruit, milk, and water

parking was great and felt safe

acces to the kitchen was possible

we were able to freely use kitchen area

location is great, ample parking and quiet neighborhood that's between richmond and vancouver.

i rented a car which was the best thing i did and parking was not a problem at all

corridor was cluttered with room service trays and laundry bags that weren t cleared until hours after our

we used both the pool/spa and gym, which was very well equipped

early check in option was really great as i also had an early flight the next morning

y) and provided a super comfy extra cot for my child

and the rooms were spacious and facilities were great pool and hot tub in the airport

was not good access to laundry services, which i would expect from a location as urban as this one

does not offer dry cleaning or laundry service

reeked of curry, curtains were hanging from broken hooks, and the hallway was full of piles of laundry

in the room there are instructions on laundry service, bags and forms

has blockage wifi connection is unable no laundry service receptionist staff is not familiar with neighbourhood

no laundry service and air conditioning was ineffective

most places like to save on cleaning and laundry as long as possible

position, handy bar and restaurant attached with a fantastic happy-hour

as for pet fee i think hotels should have a special room for hyper allergenic dogs

a few good restaurants and pubs and lots to do for kids

expensive. damp air from laundry room.

room rates were high . laundry machine did not work. wasted lot of our time

quiet, personnel very helpful and available 24/7, loved walking/running the trails, laundry facility available

a little more information could have been provided on a sheet regarding laundry, ice machine ect

simple but great kitchen, and top laundry facility

coffee not so much :) we very much appreciated the excellent service in all areas and having laundry facilities

all but one of the washing machines in the laundry were out of order.

in-house laundry for guests was useful for our travels

laundry service they provide was slow and no one even knew how it worked

wifi is slow and doesn t really extend to laundry room

there was an option of doing laundry as well

feels clean, modern. great laundry facilities

laundry on site

laundry room in building

there was a laundry conveniently located on the main floor

no idea how short the time line was for cleaning staff, no laundry support, no other facilities to

laundry at hotel or downtown

of some basic amenities such as a microwave and a guest laundry

little things missing - laundry bag would be nice

liked that the beds had been washed in low scent laundry soap so did not reek of scented products as many hotels

the laundry room and kitchen were an unexpected

kitchen, gym and laundry service is available

friendly staff, good local, spacious room, laundry facilities on site.

as a family on a road trip style holiday and found the laundry facilities to be a huge benefit

nice hotel with great amenities including kitchen and laundry

very comfortable bed and great air conditioning. staff were lovely and it had a laundry

nlocation value for money in an expensive city parking at a cost but convenient great laundry

large room, quiet, bright. guest laundry was clean with fairly new machines,

room service was nice and very clean and staff were very nice! laundry service was also good.

breakfast, bathroom tub and sink were not the cleanest, beds were fine, some guest had laundry clunking in dryer

a small shop was available on site to purchase laundry powder or some items if needed

laundry room perfect

i used the laundry facilities and they were also very nice

laundry room needs coins to operate the washing machine/ dryer - can definitely update that to 2026

the well equipped laundry room was very useful

no laundry facilities for travellers

didn t receive room service, no laundry service, untidy

was slightly inconvenient to get to the pool, and the process to get towels there was a bit daunting

room was very clean, entering the casino side of the resort was very impressive with the double curved escalators

hotel has a very helpful front desk, and looked after our baggage/golf clubs when we cruised to alaska

breakfast was served in the adjoining restaurant, where we also enjoyed an evening meal

near metro, breakfast included, early check in, friendly and helpful. wifi works.

wifi not great on the sixth floor and bed despite the nice sheets was a little on the soft side

the room service was a little slow one day but the food was great once we got it

should cleaning / room service be requested since in two cases where the room has not been cleaned at all we

the room had everything we could need to cook, wash dishes, and do laundry

nice to have a full kitchen, including dishwasher and laundry

clean,well equipped for self catering and laundry

the kitchen amenities were minimum. laundry detergent is not in the room, not free.

having kitchen and in-suite laundry. parking space as well .

the bar was lacking in atmosphere

pool & hot tub were great, although a bit smaller/older than in pictures

too bad covid restrictions continue to make the room service have disposable cutlery and plates

wifi was sufficient for work zoom calls

great facilities, awesome rooms. comfortable. great pool and gym, nice restaurant.

helpful guy saved me a lot of money when i needed to get my laundry done

one airport shuttle running in the evening so we had to stay in the shuttle (with 2 very tired kids) for a while

the bath and shower were a highlight along with the excellent service, free airport shuttle and outdoor pool

some difficulty identifying shuttle for airport pickup. limited dining options after 10pm.

it had a swimming pool and shuttle service from airport and the shuttle was more like a personal driver service

laundry in the basement was cold down there

great location, very friendly staff, guest laundry services

watch was found in laundry, and the manager jumped my car and saved me $25 for a cab doing it

of not having a buffet and giving a choice of one proper breakfast meal per person and up to 4 kids under 12

friendly staff. great location! breakfast and dinner were really good.

since we were still in the tourist mode we were not able to connect with the off site laundry

a laundry would be handy

needed more towels no breakfast bed less than comfortable no laundry facility available in the

no laundry or stove/sink

no laundry facilities.

clean room. they had coin laundry on premises.

place to stay, clean rooms, new gym equipment, clean laundry facilities, lovely very helpful staff, easy location

location, facilities and staff. so glad there was a self serve laundry for guests to use.

the hotel has a laundry room so we were happy to be able to do our washing

on site laundry facility is great, better than expected.

we were upgraded and were not charged for laundry

i also didn't like that there were no laundry facilities

remove the charge for me however, for a business traveler it's important you have access to good laundry service

laundry service expensive (same price as buing new clothes), also parking service quite expensive,

was a bit patchy - don't restock things like laundry bags and need prompting

excellent location to downtown, spacious rooms, facilities for own laundry

high floor - amazing view! friendly staff. laundry room.

we enjoyed the swimming pool and steam bath and used the guest laundry facilities

had gym, pool & laundry

clean, excellent location, friendly efficient staff, good extra amenities like laundry room

suggestion for the hotel is to have a coin-operated laundry within the premises, as the nearest is 10mins drive

no laundry facilities

bagged breakfast was delicious(other places felt like a child's snack bag for school)

parking was limited, but felt safe

the instructions for wifi login were incorrect

amazing location, friendly staff, laundry facilities at the property

we used the laundry

having a full size fridge freezer was great and also the use of a laundry room was also a bonus

parking my car under the hotel when i walked through laundry, disgusting smels appeared but in general was ok

it has a coin op laundry on site which was handy

it would have been great to have a laundry room too in the hotel.

arrived early and were offered early check in and they also upgrade our room for free

bar attached to the hotel didn't open until 4pm which was a shame

how close it was and had a bar near by

the location is very convenient, close to restaurants, shopping, bars, concert venues etc

how much things like laundry cost

very easy going about well behaved dogs, and no pet fee.

room service was very efficient

there is nothing i could say . it was perfect for my kids and i.

i enjoyed having room service and comfortable bar area

there s a kitchen which is great if you want to prepare your meals

the other bed is located in the kitchen/living space

staff is incredible - always happy to help, wonderful with kids, patient and kind

big, spacious and comfortable rooms, very comfy beds and kitchen area is so well equipped

our room was spotlessly clean, beautifully designed, and equipped with high-quality kitchen facilities

no laundry

traffic could be heard from the room should have laundry services

could've been a bit cleaner and no coin laundry or anything maybe one day they will get that

a long fligbt there was a sport bar to relax and grab a bite to eat

site restaurant, sports bar and cold beer and wine store

comfy bed, great burger ordered thru room service, very professional, helpful and friendly

room service was excellent

incredible place, so trendy, the lobby has the best decor, nice areas, excellent room service.

i order breakfast in my room and was delicious

loved the 50 dollar parking pass and the non refundable 50 dollar pet fee

is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

nothing to dislike. functional gym but could be more spacious

laundry facility was useful but a third of the machines were out of order

laundry facilities

no washing machine in the apartment, laundry room some times busy with only 2 washing and 2 drying machine

room several days in a row, despite us being out for extended periods of time expensive parking laundry needs

centrally located. shopping malls nearby. laundry room available. grocery shop next door.

i love the cleanliness. the breakfast was good. i love the view.

was not a fan of breakfast coming in disposable boxes with single use cutlery.

room size, facilities, spa, hot tube, gym, casino

casino was tight

team at reception and room service

receptionist at the spa was a bit annoyed with me having lost the keys to my locker which would have to be opened

and really nice staff; and that goes for everyone; concierge, front desk, restaurant, room service

the dining and bar were phenomenal with a classic vibe, nice layout and decor, excellent staff and menu

our bed was super comfortable, bathrobes and slippers were provided for both us and the kids, and the location

room service from the in house restaurant was delicious

bathroom was not clean, smelt like sour laundry, and had black mold in bath tub

employees not only in & out every floor, i had to tolerate their garbage bags, pushing dirty laundry,etc

lack of laundry facilities

laundry services and prices are a little expensive but if it's within your budget look no

on my incoming overnight stay which would have been fabulous if you were a heavy sleeper but the laundry and

having a self-service laundry is convenient

no laundry bag

laundry available for 2 cad only!

no laundry bag to put worn clothes

were so helpful and assisted in booking tours laundry room was handy for doing some washing nice shop in hotel

great to have laundry available on every second floor

easy to do laundry using the guest laundry in the hotel

shower, great value for money, we chose this because of kitchenette and plenty of space and guest laundry

i appreciated the self laundry available at a very reasonable rate

guest laundry every 2nd floor is a bonus for travellers staying over

modern and clean good parking laundry and gym were good very good breakfast

great having a guest laundry facility

love the daily breakfast, the gym and the available laundry machines

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

wifi has not possible to connect due to my iphone and imac both had issues connecting (specifically

the laundry room, very handy to be able to do a wash before heading back to the airport very close to

the laundry facilities consisted of one washer and one dryer, and were almost always in use, so hard to

property, but still clean no onsite laundry shower area has no door, so water tends to splash

no laundry facilities

guest laundry was very convenient

will say, as we did stay a bit longer there was no laundry facilities in house

pet friendly

no room service.

my kids could feel the metal bars through the mattress

wifi wasnt very good

everything and the laundry facilities were a good bonusgreat setup

the hotel is also great in terms of amenities, the gym, sauna, pool, laundry service are all amazing

we loved that complimentary laundry room

the common usage areas like the pool, laundry, gym are very accessible and well maintained

the laundry machine, it looks a bit dirty.

they had a great workout room, hot tub, and laundry room

modern decor, very spacious, choice of coffees/tea, complimentary laundry facilities

i also loved the coin system for managing dirty laundry easily and the water filter for filling fresh water

very friendly staff, laundry available clean. close to everything

we did laundry while we were there on the 15th floor

have loved to have a guest coin laundry facility to do some washing

laundry service is very expensive, no laundry on site, if you want laundry done, they outsource it

linens had that fresh laundry smell

if there would have been a self serve guest laundry room, we would have made use of this facility absolutely

didn't have a laundry to do your own washing, and no chairs on the balcony so you could sit and enjoy the great

when we checked out the next morning there were bags and bags of beg sheets/laundry from the rooms in the

no laundry on the site

no onsite guest laundry, approx.. 10 minute walk.

no laundry facilities

no coin laundry and no kittle for hot water.

in snooping around the property we discovered a coin-operated laundry room in the basement that wasn't mentioned

location -least expensive laundry facilities - sauna

guest laundry in basement

laundry for guests. jug/kettle supplied.

of room, great location with greek restaurant next door, very clean, good laundry, helpful staff, good price

the self catering facilities and laundry were great at the end of a three week trip and to prepare for returning

we received an unexpected upgrade to a wonderful room with laundry cabinet-this made our stay very comfortable

rooms are basically an apartment with in-suite laundry, office area and well equipped kitchen

location, room size and facilities (kitchen/laundry), service

the pool is excellent as is the gym

no laundry , but could go to next door hotel. and sauna facilities under repair.

laundry was mixed up with another guest when we are calling sometimes none from the reception is

self laundry facility

a guest laundry would be nice.

needed a laundry to walk next door to another hotel was a little hard

kitchen, grocery store across the street, friendly and helpful staff, fitness room, large laundry

lots of laundry

clean, excellent location, lovely large rooms, laundry service, friendly helpful staff

however, it was disappointing that the card for laundry cost $10 and then another minimum $10 payment to be

my stay here- clean, modern, spacious, water replenished every day, laundry facilities, great shopping and

good location excellent laundry bottle of water

guest coin laundry

no guest laundry which is not helpful for overnight guests

i know it s something they would catch because i use to work in the laundry room at a hotel for the summer

good room service too

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

guest self serve laundry a real bonus

i liked that laundry facilities are free, even the soap.

it also has a laundry room for guests which is pretty convenient

great to have a laundry room too

coffee machine, gym, motorized curtains, toiletries, great towels, fast elevators, location

surprise in her room: a dish of chocolate covered strawberries and 2 glasses with a note to call room service

- top level service - room service - amenities

room service dinner the first night was mediocre

the pool was much smaller than it looks in the photos

the bed in the room shook all night from the laundry room

my room seemed to be under or quite close to whatever the laundry facilities for the hotel are, and all i heard

sounded like laundry was going at night time. we could hear from our room. thin walls.

our last minute reservation and were able to check us in way earlier and also let us get a late check out

loved the remodeled pool area

for laundry service as there was a large red wine stain on my husbands sweater jacket, and they got it

service is terrific, same day laundry service is excellent, concierge has great restaurant recommendations, they

the bathroom was gorgeous with a beautiful bathtub and shower, room service was incredible, laundry

prophecy bar had ridiculous prices on several drinks that were offered to us

nothing. breakfast is a bit pricy but absolutely delicious.

laundry service was well priced & efficient

pool area could have been more inviting

wifi was intermittent but i didn t mention it as we weren t in the room much

we planned to spend one afternoon with the kids on the pool

we planned to spend one afternoon with the kids on the pool

i worked 20 years as a casino manager

had a room ready at 9 am for early check in as requested

excellent pool and the staff accommodated my fussy preferences like pros.

the wifi in meeting rooms were good but i had to re add the wifi in the room every day almost.

friendly staff, good gym, lots of little extras like chilled towels & cookies

i find it a bit expensive for the hotel to do your laundry

the wifi did not work very well in the room i was in.

the gym is quite small and old.

ability to connect with someone for early check in

a large gym and a squash court are available

the bar on ground floor of hotel was also amazing with incredibly lovely staff and amazing drinks

room service

the restaurant attached, tableau, was lovely both dine-in & via room service

oh and they had the best gym equipment in the hotel that i ve ever seen/used in a hotel

was spot on, great room & facilities, staff superb & very willing, restaurant & bar fabulous

a laundry machine and dryer an atm machine

though booked a long time ago, were given room bottom floor next to laundry with old mattresses that felt like

no breakfast included pool was an added benefit of the stay

hotel room was very quiet and clean and i also enjoyed the pool

clean and nice simple modern decor. i was placed in larger room with small kitchenette.

no more laundry services

no laundry facility

inclusive breakfast served every morning was lovely and we enjoyed our trip to the sports bar also

service. bar and breakfast great loved the pizza

i usually eat a big breakfast when i travel

no self serve laundry

also, i appreciated additional services like laundry: my coat was cleaned decently and very fast

laundry prices could be more affordable

i wish there were an onsite laundry facility for guests.

the day, worked until late, and then checked out before the sun was up so didn't get to enjoy the breakfast or

there was no laundry room

worst part was there was staff that was either doing laundry and other things either right beside me or above

finally, the breakfast was not in the dining room and the laundry facilities were closed off, although on the

i got to my floor dirty laundry was piled beside 2 separate rooms

no coin laundry service on property

was a mix up with my laundry and the staff did all they could to rectify the situation

also the laundry service was very

there was also a very unpleasant moldy / wet dirty laundry smell coming from the rubber anti-slip bathmat in

no bar except within restaurant

room service was too expensive for what was received.

there is no laundry and microwave.

our laundry service took 24hrs to be ready.

great reception staff - answered all my questions and were able to arrange for laundry to be done as well

thing - there was long dark hair all over one of the towels - like it had been in the laundry but then not

same day laundry excellent

food choice was good, restaurant staff very thorough, but bar staff sometimes slow when lots of people

nice city hotel with a great bar and restaurant

price, restaurant, location, staff, pool

cost of parking and cost of pet fee.

hotel, great views, excellent to work in downtown, nice brakfast, nice gym, nice staff

vida spa was closed throughout the whole stay

charge for wifi in the rooms, although wifi in the lobby is free

extra charge for early check in applied to every day of stay

there was a lot of noise outside room around 3am/4am with the room service picking up stuff i'm

great pet friendly hotel

no breakfast included

the restaurant had a pretty good breakfast

didn t need it but i heard the gym is off-site so that might not be so convenient for some

made for a wonderful breakfast - love the atmosphere with all the open windows, and the rooftop bar made for a

we ordered a vegetarian breakfast through room service, but they delivered a meat dish instead and still charged

good location, comfortable bed, laundry facilities

on premises laundry, close by restaurants and a few blocks from the skyway or cruise terminal

nice to have coffee/tea making facilities,iron and ironing board in room, and self serve laundry

the hotel also had a laundry which was really handy and a tim hortons across the

it had a business center and also laundry facilities

that there is no guest laundry

laundry services - self serve would be great. laundry service provided was extremely expensive.

have live a self service laundry room

very friendly staff! laundry service 7 days a week.

laundry expensive.

laundry and dry cleaning service requires donating your organs as its so expensive

a pity that the hotel did not have laundry facilities

the laundry service was not available

laundry was ridiculously priced (eg $15 for a tshirt) to the point i had to send out my laundry

could have done with self service laundry facilities.

i m not sure if it s the laundry detergent but it really smelled like someone s head who hasn t showered

a meal in the bar and breakfast next day, ordered a starter and main course, they forgot the starter

some more food options for room service would ve been nice!

wifi was very fast and reliable

bed comfortable, elevators good, wifi good, shower good, tv good - lots of usb charging ports.

kitchenette had no utensils or serving ware, no laundry facilities

superb laundry service

breakfast facilities crowded at times. coin operated laundry would help if on a long trip

location and access to beautiful health club and lap swimming pool

on and off; bedroom door in suite got stuck repeatedly (took some serious muscle to open it - the kids were

to get to stanley park (with bikes) for the kids

the restaurant/ bar on site (the botanist) also very good

i enjoyed the views from room love the vibe at the lobby bar area

guests at the pool: played their own music, got loud, inappropriate behavior for families with kids

the children loved the pool

very helpful with doing laundry

wifi in the bedroom was unavailable, when mentioned at reception they couldn't help

such as a spacious en-suite bathroom, tea/coffee maker, microwave, ironing board as well as good wifi and a

part of town) and the amenities provided (outside of breakfast, which was great, and free 'wifi' there wasn't

wifi wasn't strong enough

and the cost of having any laundry was extremely high for traveler s mid journey with no other options

the pool & spa looked great but filled with kids the couple of times i went to swim.

would have been great to have a day spa on site

suite has no kitchen sink or fridge or microwave

is great, the outside pool is always a hit/feature with the kids

and footsteps from neighboring rooms, and there was disturbing machine noise from the nearby laundry room during

they have a clothes line in the bathroom so it helps with drying laundry

did make it up and were quick to come and change bed and were very apologetic by giving us free laundry service

lovely choices for kids on the menu for in room dining which was of great quality

the cost for a late check out. we asked for 5 hours cost 400 canadian?

would have been better if we didn't find laundry on the floor, if the tv worked, if we weren't given a stinky

shuttle to and from the airport

room quality, room service

the pool with slide was great for the kids, and overall a great layover hotel very close to the airport

the bar on the main floor was really stylish and iffered great drinks and snacks

facilities- laundry, spa & pool, fitness centre

laundry room available for $1

there was guest laundry available

swimming pool , free parking , location, self laundry convenient,

laundry facilities very handy after three weeks traveling

it because it had a shuttle, but unfortunately they were on strike

airport shuttle

bar & dining on site

no mini bar provisions and shop in hotel did not even have popular soft drinks like coca cola

however this hotel never provide the free shuttle services to airport anymore

the laundry will need to improved

hot tub apartment with kitchen and laundry

the laundry machine and dryer in the family suite ud83dude0a

free laundry- lovely lobby- good location

i have little kids so having to go back and forth to a communal laundry room multiple times would have been a

wifi is reliable

no pool availability when we were there

free shuttle bus from/to the vancouver airport.

didn t eat breakfast

the phone in the room is broken and i have to look up the phone number to get room service

cleaned the room while we were out, and even folded our laundry

very poor, the information on the website was insufficient, our room was located near the hotel laundry, of

wifi would be okay and then cut out

chose this hotel because it offered free shuttle service from the airport and a hot breakfast

close to shopping and dining friendly service truly free wifi, with no required password

no slippers provided in the room no laundry

laundry facilities

wish there was laundry available on site - but not a necessity.

there was no laundry facility on sites which would have been very helpfull

9:30a, i could hear a steady noise from my room in the early morning while trying to sleep (maybe laundry

loved the gym, pool and buffet breakfast

advertised as having a shuttle service to the airport, but did not

location & staffs were great! airport shuttle is superb to use!

the shuttle problem and the price was ridiculous

and amazing bathroom, convenient parking, great location, friendly and professional staff, nice gym and pool,

free airport shuttle, free coffee & muffins, coin laundry & kitchenette room

enjoyed the quirky signs, having laundry and tea/coffee facilities in reception

did have a microwave for guests but it's in the laundry room

location and cleanliness. laundry available.

the laundry needs attention.

the window can be opened for fresh air, laundry room for guest and the gym is well-equipped

nice work out room and laundry facilities were convenient

i planned to do laundry but washer/ dryer was out of service then internet was not working as expected

laundry breakfast staff shuttle

loved the restaurant and laundry facilities and the ease of check in and out

we were even able to do some laundry and relax

chinese guesthouse easy to use utility( wifi,dining tools and laundry facilities) nice

house, had kitchen, laundry facilities, clean and tidy, in a good neighbourhood

easy to deal with welcoming they have everything organized mini kitchen laundry room they have games all the

large kitchen area to prepare your own breakfast

serve laundry machines on site would be great

laundry was expensive and time prohibitive

the tile on the kitchenette counter and the bathroom was chipping off

i liked the self-sufficiency that comes with the kitchenette and private entrance

wifi was weak in my room.

this place is like a hostel, no talking, no music, no tv, no cooking, no laundry after 8pm, no normal talking

host forced me to fold another guests laundry in front of her, as host was not listening when i told her it

we were also able to use the laundry and there's free parking

i was also surprised at the cost of doing laundry

the kitchen space provided was very helpful and she provided basics like coffee and tea

they also have a laundry room onsite and my card didn't work to get in the door, and donna let me in 3 times

view! of the mountains, quiet, nice staff. laundry, gym

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay,

wifi is limited, it is at extra cost if you need more data

the price only because the gym and hot tub and sauna were of poor quality

the rooms aren't sound proof. the laundry detergent smells too strong

free parking means parking on the street

the hotel and parking were slightly problematic

offered extensive parking time and trips to and from vancouver airport

the parking is on the street, but the neighborhood appears safe and not busy