tv dis not worked or wifi

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

breakfast not so good

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

late entry to my room and no complimentary breakfast

breakfast was good

location, included breakfast

coffee machine in lobby, safe parking included, location

comfortable beds and good breakfast.

central location, fair price, included continental breakfast.

fair variety for breakfast options

the gym equipment can use an update as well

near the pool, there are these huge red wasps that sting so hard you can t imagine the pain

the pool area was very clean

the bar closes too early. there s also not any bars nearby.

great value for the price. quiet , comfortable , parking , safe area.

it s expensive for what it worth s old facilities cold swimming pool smelly hallways

service at restaurant could be better, specially room service

swimming pool and spa are recommended

the pool water was dirty and it wasn t running, very disappointed

gave us an late check out so we could enjoy one more dip in the very nice hot springs poolud83dude00

use the spa because i am a therapist with 45 years experience, and their treatments with young kids who have

parking

pool was nice and there's an area for grilling - big electric (or gas

asking for towels to shower and mosquitoes inside the breakfast area.

am told i can t order from the kitchen until happy hour is over, but, on this last trip, the food was almost

pet friendly facilities

location it was good breakfast is a little poor

the breakfast was good, fresh milk, scrambled eggs, chilaquiles, beans, chicken and pork

was clean had plenty of seating for everyone at the breakfast

handle they could call ask come by lobby or put a note in our door but not lock us out our rooms breakfast was

location is very convenient, great breakfast and service from the staff, room size is comfortable

the swimming pool and the outdoors areas!!!

they said the pool closes at 8pm that made my kid cry but there were still some other people swimming at around

front desk staff was just ok, gym

i think the breakfast was pretty good. location was very convenient for our team

the breakfast is fine but is the same almost everyday

no slippers and there are not much choice for breakfast

good breakfast!!

pool a little cleaner and

cleanliness of swimming pool.

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and

really like all the design concept, the bed was soo comfortable and the summing pool water was good

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and pool

noise, a lot of noise between the rooms all day and all night, and also would be nice to have laundry room

breakfast is fabulous!

very nice, very clear and always willing to help us in any way, the facilities are pristine and breakfast was

accesible to public transportation, parking lot, in the main street of leon.

had a room next to the gym, no one used it while we were there but we were afraid of getting bothered by the

the gym was not well ventilated.

pool is really good, but no towels on the site, we have to ask for the towels to the staff, and the

the clenest of the hotel-room- gym, the staff attention and amability

gym needs more equipment. ice machine needs to be in a floor available for everyone.

pool didn t have temperature

the weird smell in the room without the air-conditioning and the swimming pool which was out of order were a

the restaurant is delicious to dine and the breakfast is also great

think breakfast buffet could be a lot better

stayed with my two kids and i am glad i chose this hotel

we appreciated the pool for swimming laps and the terrace was very pleasant great spot for meeting up for a

top location top pleasant patio with swimming pool and terrace good quiet rooms friendly

the best was the room service from the restaurant, they prepared vegetarian dishes for us, that were not on

the pool is heated, the breakfast buffet has everything you need

liked the service, starting from the valet parking to the receptionist, very friendly,welcoming, and attractive

the swimming pool area is really nice and the gym is also a highlight of the hotel

excellent breakfast, comfortably beds and pillows

also pretty decent buffet for adults and kids eat for free

also pretty decent buffet for adults and kids eat for free

the pool was amazing and clean

everything else was very nice . breakfast staff is awesome .

food, location, staff, parking and size.

location, facilities, check in/out and free parking.

location, value for money; underground parking; comfortable beds and spacious room

fitness center, add some a/c or at least fans

fitness center can be better with some arrangements

felt they overcharged us for our laundry service there

the suite was great. nice view. liked the pool and food at the restaurant.

underground parking was also very convenient

pool was beautiful outside in sun

the pool was open but not ready on time

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

room was clean, perfect location, the gym is equipped with lots of machines

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out

wasn't enforced even the staff at the reception counter were not even wearing them, neither the room service

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

no room service menus in the room and when i went down for breakfast on a saturday morning around 9,

the breakfast is decent enough with basics, but nothing fancy by any means

breakfast area is too small.

the breakfast was really good also

breakfast options were great,. a few things changed daily.

like that they have parking space/ lot

location, awesome staff, nice pool, good room with view to the pool, big hotel has laundry service with quick

no coffee in room; had to pay for it. room service food was limited.

the staff of the valet parking, pool, and location

we ordered room service and it took them 1:30 minutes to deliver

the second room barely had any light, and the door didn t reach the floor so it was as if i had the window

the room was clean. breakfast pretty good.

cozy, nice and clean. breakfast good

washer and dryer breakfast

the hotel increases the price, should i look for orher options? the wifi was poor

just the beans at breakfast, they can be better

weren t available - no airport shuttle, no laundry, no dishwasher tablets available

loud music videos a constantly playing in the bar area.

bar seemed fine

brand new hotel, great gym, comfortable bed and free shuttle even at 3:30am!

space was great and roomy, we appreciated the kitchen area and had a great night s rest

the gym was awful

the band in the bar was pretty loud!!!

local transportation to any destinations you wanted to go to room service was excellent

the pool doesn't work.

toilet and shower to close each other's not free breakfast

underground parking space had water leakages and was filled with mud.

didn t like that the jacuzzi wasn t hot , and the orange juice from the breakfast bar is cheap

breakfast, time yo clean up your room, i used to arrived at 14

breakfast was limited

poliforum, zona piel) value for the money delicious coffee included in the breakfast

laundry service destroyed my taylor made shirt, they burned it with the iron

the breakfast needs to have more variety of options.

the gym and the breakfast were good.

nice convenient parking, stay was like expected and overall good, would stay again.

properly heated pool. kind and attentive service personnel serving breakfast. very clean rooms.

the laundry room came really handy. the room was clean and staff was friendly.

breakfast, room and location just wonderful

cable to make the connection to the web and the tv was not a smart tv to be able to connect by wifi

gym must be improved

the indoor pool

the wifi is adequate, don t expect to stream netflix but surfing was fine

poor wifi

the property was in a good location, the wifi was good.

i was not able to connect to complementary wifi

when we arrived we were looking forward to using the pool, but when we saw it it was very dirty and it didn

during this time i'd also had to seek assistance with connecting to the wifi

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

during this time i'd also had to seek assistance with connecting to the wifi

for a small upgrade fee we got evening wine and snacks and a lovely breakfast

spa and pool are outstanding

staff, super friendly, fast, clean, amazing views, great food, room service is on point

hotel with a great restaurant downstairs near the pool area, in walking distance of the zona de

comfortable bed, pool, free water and beer, premium movies for evenings tv watch in bed, free parking, great

i was impressed with the self serve laundry room

to the airport, modern big rooms, friendly staff, laundry for free, free shuttle to the

area outside pool was nice to relax in

no disinfectant in the gym

clean, comfortable, gym room, shuttle, close to airport, breakfast

price, clean, good breakfast, close to the historic center. staff were great.

parking space, wifi, and continental breakfast was very convenient for us , also it is very close to the cathedral

a nice, basic continental breakfast

i liked also that we could have made an early check-in with a small price difference, the gym and the restaurant

parking space, wifi, and continental breakfast was very convenient for us , also it is very close to the cathedral

wifi was strong even in the room

had a kitchen with a fridge etc

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

bar was closed as their license has been taken away and we didn t receive any notice about this

parking it's next door

the parking seems very secure

parking avaliable / eggs from the breakfast.

the best wifi ud83dude0d

location. staff. hot water. stable wifi.

laundry service ruin my jeans

location is fine and the parking lot is so

super, super slow wifi

the location and that included the parking. also the staff was very friendly and helpful

the wifi had too many dead spots

the room had a big comfy bed and great wifi

replacing shower heads is inexpensive provide a small simple map to find parking lot

there is no wifi

the wifi is so bad !

for the price and location, and great staff at the bar i can't complain

it was hard to control the water flow and the breakfast was pricey not many options and no laundry in

and, easy parking

wifi was spotty and unreliable. two people couldn t get on at the same time.

room basic menu at the restaurant very basic drinks bar not true to the menu food delivery mistake on side

terrible wifi lukewarm water

i enjoyed the continental breakfast and also the full breakfast menu

the free continental breakfast i paid for was the worst breakfast anyone could have

the hotel is downtown and it has parking structure.

was supposed to get a queen bed but i got a smaller one; they gave breakfast and it was not included in my fare

the breakfast was meager, just toast and some fruit

parking

each morning we had a lovely breakfast in the courtyard

hotel parking is a little tricky if the hotel is booked out!

this is where we had our breakfast served to us

breakfast was excellent; the free continental option is more than sufficient, but there is an

no sign of hot water when we went to shower, wifi wasn t very good or strong

great location. easy and secure parking. friendly staff.

breakfast is very good and good variety of foods. personnel is attentive.

average breakfast - but i am british

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

hotel was very clean, friendly staff and great breakfast that was included.

close to the airport, excellent service, in the parking lot there s an oxxo 24/7 and a

the breakfast as it exceeded expectations

not very close to restaurants. however oxxo and starbucks in parking lot

very good the night shift, excellent the breakfast.

great place to stay close that includes breakfast in the morning

should not have a hotel and a bar operating it is not fair to be profitable and not letting your guests

hotel has a very small parking lot, we had to leave our cars outside the hotel all night because it was full

there was no kitchenette, even though it was listed as a room feature

the gym needs more ventilation and equipment

wifi at all (when i did asked about it 3 times, no answer of the staff)

location, room size and amenities exceeded my expectations. breakfast was delicious.

pool could have been a little warmer but over all it wasn t bad

the breakfast was not incluided

restaurant and bar exlecent

is is an ecxellent place to stay but you will need a car to move around. big parking lot

the cleanliness of the room along with the free shuttle service and excellent customer service !

didn t have a telephone to call room service, had ti go to front desk every once i needed

we could not get anyone to answer the phone when we arrived at the airport for the shuttle.

staff were very friendly. shuttle was excellent. room was very nice but smallish.

pool was cold but room was comfortable. train is nearby but earplugs helped.

the staff were friendly, the installations were spotless and the heated pool was super tranquil

in the rooms there was no phone signal, and barely had wifi as well - actually it was a communication faraday

wifi in room very poor

gym had terrible equipment and was filthy to lie down on the mats

heated pool comfy beds

the breakfast very good. coffee 24 hrs. rooms very comfortable and clean.

excellent breakfast

slipped on mud in outside parking lot did not offer any sort of help or apologize for terrible outside conditions

the breakfast was fresh and delicious with lots of choice!

no restaurants nearby but they offer room service at reasonable prices

at my check out i was told i could get a free breakfast for my next visit which i do not plan on booking for

pool was great! bed and pillows were so comfortable.

restaurant , room service and pool on the

location, breakfast and gym

location, cleanliness, breakfast

the only hotel in the world that i know that offers so excellent breakfast during 6 hrs (6-12)

room service wasn t good, but everything else was great!

didn’t take breakfast

was not a complimentary breakfast buffet

breakfast was very good, room was large, very clean, very nice beds, large tv

the gym is really old. the beds are not really comfortable

the pool was cold and dirty.

the concert ended at 1:50am and kids entered the pool just before 8 am

pool seemed a bit dirty

swimming pool is tiny w/o any places to sit. all very cramped.

it wasn't pool view either, not important again

i am being very fussy, it would have been nice to have had a rubbish bin in the kitchen area and/or the bedroom

the bed was to soft and the parking lot small and doesn't have a roof.

it has a small kitchen, 2 sinks, little pool.

wifi speed was alright, could be improved, but not too bad