clean room. well lit parking lot.

pet friendly with a $25 deposit

hard to get out of parking lot because of traffic

tracks less than 50 yards from parking lot

i done two loads of laundry, and it took me five dollars to dry it

my kids loved the pool

the pool as nice

the breakfast was awesome :)

swimming pool was not open

plenty of parking

the parking situation was a little awkward but otherwise everything was very good.

the parking is a little tricky

hairs in bed and cigarette smell in non smoking

good strong wifi, clean refrigerator and microwave

i wish the pool had been opened and there was free breakfast

the pool wasn't open

bed was comfortable. the room seemed clean. wifi worked.

smoking rooms available when not many people were even at this place the night i stayed so

the pool was not ready and they did not have an option for breakfast

the parking lot was well lit and secure, i would recommend the hotel to my friends

the breakfast was just great and the location was just right.

no breakfast

disappointed that there was no breakfast because of covid restrictions

but the breakfast was excellent

ice machine did not work laundry room did not work and ac did not work room was hot

we had a room on the 1st floor so easy access and parking was close

the parking issue staff takes up 3 spots where there are 4

parking and kids in room next to us were noisy late in the night

decent location and well-lot parking lot.

maids destroying clothing, entering room but not cleaning, and smoking in empty non smoking rooms next door

conditioner worked exceptional, and the best thing is that each room comes with a free trailer/rv parking spot

there was loud guests partying in the parking lot till midnight

and the best thing is that each room comes with a free trailer/rv parking spot

also, being charged an extra $40/ night because we had pets seemed excessive

the breakfast was great

breakfast variety was amazing

only breakfast was all carb options except a few pieces of fruit

breakfast was a standard (toasted bread, bagel, muffin, cereal, yogurt and fruit) style during

breakfast

dirty room then switched us they put us in a room that had a big gap in the door and the frame no breakfast

breakfast was very lacking, continental at best

pet friendly, just wish there was more grassy area to walk the dog

advertised on the website as having an american (hot) breakfast, but it did not

the parking lot, entrance to hotel really horrible

they had a laundry mat on property

no coffee no laundry nothing works rude staff

pool didn't open til 10am and shut down at 10pm

the pool was nice and very well kept, the rooms were very nice and spacious.

hand rails in the pool area

pretty sparse breakfast selection...

breakfast was minimal.

breakfast is pretty much non existent

parking was a little inconvienent,but worked. tv was a little small.

breakfast even though included was stale and disappointing don't advertise it if y'all aren't going

and free laundry (washing machine and dryer)

the laundry room, the washer i used did not work properly. not a big deal though.

the laundry room was in poor shape.

to recharge, we had a trailer and love that wasn t any issue and had security patrolling the parking

location is very good, close enough from the houston town but far enough from the traffic pool facilities are

had bugs around my ac unit and the floors are slippery in kitchenette, my mom switched rooms 3 times

the breakfast and pool times are very convenient

the staff was awesome. did it get a chance to eat breakfast? but it smelled real good.

marco the manager was literally was harassing us about our kids as if children was an inconvenience then they

breakfast was great. friendly and helpful staff.

the pull out sofa couch had a blood stain on it and of course the laundry mat was unplugged so it wasn t

laundry brought blood stained sheets front desk would not allow 3 towels for three guest

guest laundry , ice machine and vending was stocked and

wanted to do laundry but detergent machines didn't work.

laundry, rolled into the middle of the bed

no coins at the desk for the laundry machines although detergent was sold

into our room, there were stains on the floor and the luggage bench, i had to cover it up with a laundry bag

ice machines didn t work and laundry was out of order

the washing machine broke and the front desk staff did my laundry for free

t like the loud music that we had to hear for a few hours coming from the pool when we stayed on the 3rd

machine in the laundry room would of been helpful

laundry room out of order

the pool was clean

there was some kids running down the hallway that night but other from that was good.

my kids really enjoyed the stay as well

occasionally no room cleaning; no laundry service

everything excellent, especially the breakfast.

clean comfortable and nice breakfast

that the pool wasn't working

the temperature in our room, the pool, breakfast.

he offered me complimentary laundry detergent and a snack

the cold pool. i was really looking forward to swimming in warm waters during this time of year!

someone was feeding cats under the trees by the parking lot, there were cats on cars at night

over the last few days there?s been garbage in the parking lot that hasn?t been cleaned up.

the pool is fixed up now

guest laundry

i ended up having to go downstairs and get laundry bags to put in the trash cans myself

laundry was at the end of the hall on the 2nd floor, and only 1 washer and 1 drier.

very clean and enough parking

really enjoyed the breakfast. kids loved the texas shaped waffles.

we had a great time at the pool and the room was spacious, clean and comfortable.

what i enjoyed most about the property was definitely my room and the pool.

i loved the look of the wood laminate floor, but having carpet in the sleeping area was great

booked a room with a spa, the spa was dirty and it had some cracks in it

parking

were next to the laundry room and when the dryer was on our room smelled like burnt hair

staff was very helpful and friendly ,i was really impressed with wifi access, and the on site laundry came in

the location was good food and laundry places all around us.

also their laundry machine's

hotel did not disclose that they no longer serve breakfast, that the pool and gym areas are closed prior to or

i walk off i go up to my room of course the key doesn't work so i have to go back i banged on the laundry room

laundry was $5 per load and the washing machine was the slowest one i ve ever encountered

clean,the breakfast,big rooms love that it has bathtubs

no room service offered even after i paid for another night

eat any breakfast to give my opinion on that

i requested non-smoking rooms and the 1st night the room was clearly smoked in

waffles for breakfast were great

very nice i accidentally reserved a non smoking room

parking was plentiful

they let us in the pool and had no problem with us enjoying it until a bit late in the night.

all, said that the breakfast was going to start in one week, really did not do us any good nice pool, except

receptionist came in saying he was patrolling parking lot and saw my car

breakfast

the added breakfast in the morning was nice (i however got down there just before they secured so i didn t

breakfast was good. beds very comfortable. staff was very nice

laundry facility was but the do not provide quarters to wash your clothes unless you buy a $10

i liked how they had their own laundry facilities even though it was extra it was convenient!

the amenities were great, rhe gym, business room, the ice maker wirh a vending machines, snd the laundry room

was not really any breakfast, just some oatmeal and coffee

room s friendly staff but breakfast was a joke there was very little there and not refilled so you had to get

all washers for laundry on site were broken and they wouldnt reimburse for lost change

laundry out of service

the laundry didn't work

pool

booking says they have a kitchenette which the don't they charged me 100 deposit and kept it saying i smoked in

chose a smoking room because my husband smokes, the only negative is that the room smelled of stale smoke

only thing i didn't like there was a guy smoking weed downstairs in one of the rooms we're outside one of those

was the smoking room which it smelled like smoke but also mildew by the sink

the pool was closed but it was bc of covid.

having to find smoking room

kitchen and laundry accessories very homie feel.

kitchenette

the staff was very friendly, full kitchen.

i loved the kitchen it did really refrigerator will be microwave and the dinosaurs if i choose to i cook your

kitchen. biweekly housekeeping. clean. affordable.

clean and had a pool

the parking lot is small and they only have one washer and one dryer.

pool can be a little warm but it can just be the texas heat

only 2 handicap parking spaces one of which was not accessible as staff had parked own car over this and adjacent

separated rooms with the kitchenette

location was great for my needs and staff / gym / laundry center excellent.

absolutely love that the washers and dryers are free, it can often be difficult to do laundry when travelling

laundry and location

the store is always fully stocked with everything you may need from laundry needs, to toiletries, to food,,

are clean, bed is comfy, free laundry and fast wi-fi

only laundry soap & two bags of the same hot chips

so i could buy laundry detergent

great staff, nice clean laundry, very respectful staff

any heater on but it did not affect my stay but i did wish they would ve let us know what time breakfast

didn't get the choice between smoking or non smoking

they had a kitchen indeed, but a muffin for breakfast was 3

wifi & cellular service was terrible

the wifi was not adequate for the work table they have in the room.

had enough handicap parking staff incounteted in hallways friendly,smiling, very

everything. clean, quiet, wifi, staff was super nice

good location easy in and out truck parking

price & pet friendly.

the only thing i was bummed about was the washer was broken so i had to drive out to do laundry

breakfast was pretty good.

pool stays open late

the wifi did not work

is perfect it s just the driveway coming into the property from the feeder road and the parking lot that you

only down side was parking

the breakfast

kitchen did not have liquid wash or dishwasher

it was so bad we bought a mattress pad to try to make it more comfortable for our kids, but you could still

property has an odor pool and mini basketball court for the kids

that there was no breakfast

breakfast bar wasn't very good

poor breakfast. lot of noise from outside entering the room.

hotel said there is free breakfast and it's lying there is not free breakfast and the pillows did not have pillow

they allow pets

pool

gym looks unused with high quality equipment

amenities advertised were not available. the room and pool were both filthy and unkept.

kids were unable to shut

spa not repaired since katrina wholes in bedding worst breakfast i ve had in 6weeks of

location was very good, especially since there s no breakfast.

does not serve breakfast even though advertised!!!!overpriced!!!!

pool was green

everything was nice and pleasant, we won't be staying again solely because of their $40 pet charge

the breakfast was just ok.

the brightness of the parking lot. the convenient location to new caney.

the staff was exceptional and breakfast was great

the breakfast was very good and it was set up well and you could tell they took time to kept the area

needed bigger parking

no laundry bags in either room

didnt eat breakfast the kids were upset about not going swimming

pool was closed

staff was very courteous and the hot breakfast was delicious

teams who have to be at the fields at 7am, which means leaving at 6:30 am, which means the kids miss out on

plug on the ac had caught fire at one time and when you have people living there they need more laundry

room fridge has no freezer, guest laundry only had one pair of machines.

my personal guest who was invited didn't show up so i stayed by myself and did laundry

very comfy pillows, the front deck clean was to busy texting as i was trying to get change for laundry after

except i did not like the laundry facilities and there was not any smoking rooms

zero parking (20 spots in a very tiny area) so if you are pulling anything, book elsewhere

parking was tight and seemed like a lot of foot traffic

the parking lot was lighted very well

small parking lot

place was clean and had cameras in the parking lot

need more choices for breakfast

breakfast was watery coffee and a bun

easy parking and access

there was no breakfast or coffee

loved the free coffee and laundry facilities

also love that it has pool and exercise room and laundry machines to wash as you need

i understand the rooms have a full kitchen but for someone like me that is traveling alone for one night, it

untreated grass. as a pet owner, this could be better maintained

alone for one night, it would have been nice to have coffee and some donuts/danish for a quick breakfast

the parking lot and surrounding area was not very family friendly

the whole facility was clean, attended and i loved the laundry service too

the fabrics soft, the towels nice, the water hot, the staff is helpful and available, there's a laundry open

i m waiting for the kitchen staff to refill the empty trays and they are looking at me like i m crazy

the pool was out of order the water was dark green

adult guests occupying the swimming pool late in the evening and smoking marijuana

and the rooms are big and modern, great indoor swimming pool and gym, business room, and coin laundry, on top

coin laundry is available on the premises however most laundry machines are broken and require fixing

but there was a small issue with laundry

laundry costed money

laundry machines broken and or worked poorly

great restaurant an bar in foyer

gym was large and well equipped

think that was her name), gave us exceptional service on check in with options for the m club and wifi and

easy to get to terminals via internal train-shuttle

the new gym is fantastic

the lounge area bar and the fact that there was a small laundry facility was very helpful!

clean, safe for kids and staff was not mask-nazi s

wish the bar was open longer.

inside pool

i waited for 45 minutes at the airport but no shuttle came so i had to pay for a taxi

while here i had to do laundry, ugh

we missed the free breakfast, but the shuttle was easy and prompt even at that early hour

the free 24 hour shuttle service is extremely good, and the hotel is close to several restaurants-we

shuttle

no hot tub by the pool.

limited laundry service.

laundry out of service

quarters for laundry machine - no powder for washing machine - no soap in bathroom just fiddly little container

room service was good , food was nice.

- great gym

no laundry facilities

despite the hotel not having a laundry

on the way to airport my cpap machine fell fromm the schuttle i put a suit for 24 hour laundry and it was not

there was no facilities for doing laundry

for the rate, there isn't any refrigerator and safe box. and no laundry room too!

having a guest laundry room was a welcome bonus after travelling for many weeks

a guest self-service laundry in addition to the usual hotel service

the shuttle was easy to take to and from the airport as it made trips every 30 minutes and the

loved staying here, 24 hr shuttle from the airport is a major plus

the room was fantastic and the room service was pretty tasty.

because they had laundry facilities unfortunately takes quarters and no change was available at front desk

i used the laundry room and it was good enough for the job

rooms, close to airport, shuttle and laundry services

of the laundry room and the service at check in was not pleasant, the lady was a bit short and not

was no breakfast provided, no laundry facilities available, the gym was closed and the front desk clerk at night

close to the airport, short shuttle ride to airport, outdoor pool.

promised shuttle driver never showed up at the airport

my only complaint would be that the restaurant and bar were rather small.

i liked the location to the airport and the shuttle offered early to make our flight

and the hotel was very helpful with a late check out which we really appreciated

the guest laundry took quarters but they can t give them to you

laundry out of chances, hard to get change to use the laundry

2 weeks i found signs in my home and am now spending 5x what the room cost on fumigation and laundry

the airport shuttle. the guest laundry.

was perfect but the neighbouring parking lot was very loud n had trouble sleeping as a result, pillows also

clean room, breakfast, laundry machines are pretty new, bar, pool.

shoddy laundry but economical.

there were piles of laundry in the hallway on arrival and still there next morning 3

laundry room

the bar wasn't open and know indoor pool.

overnight airport layovers from staff readily accommodating early check in, to easy access 24h laundry room,

location was good. had to leave too early for breakfast. coffee was delicious!!

was told a shuttle would pick me up at the airport, but after waiting too long, i called back and was told the

parking lot security

comfy bed, allowing streaming from personal devices/accounts to tv, fast internet, good small breakfast

there is laundry facilities as well so another big plus as you can wash and dry clothes before returning

laundry wasn t working so they let us use the hotel next door! no problem

wifi was really bad and they couldn t do much about connection saying my room was in the corner

clean and spacious room, very pleasant and professional staff. nice hot breakfast

i had to walk into the kitchen to take a muffin

wifi easy to access, my room was quiet, ac controls easy and accurate and all in a all a pleasant

maybe a shuttle to the mall added to the shuttle to the airport

good breakfast and really usefull transfer to the airport

pet friendly facility with clean rooms, floors, and linens

i ended up taking all my valuables with me to the gym

dryer didn't work took 10$ to do one load of laundry. remodeling so it looked like it was trashy

no dirty laundry bag

no guest laundry, no change for vending machine, no atm, staff less than helpful.

laundry facilities weren't working and pool was shut down

good wifi . privacy view .

purchased laundry detergent for whatever that cost was, then tried to use the washing machine

directly outside laundry room, noise throughout the day, despite mentioning this the 1st day, the staff did not

everything was perfect only thing was there was a bunch of kids that ran around late at night i belive they were

the shuttle doesn't operate late enough.

my one complaint is that room service never came, even after calling the front

it had a snack and toiletries/laundry items room that you could purchase from or charge to room

it is located opposite the guest laundry, which has no door or sound insulation, so i had to put up with noisy

i asked for laundry detergent to wash my clothes after i changed rooms and they stated they ran out

room is spacious and clean all equipment works, big tv i stayed on the first floor room 142 /laundry sel service

we had 1 towel for 4 people and room service weren t able to bring more apparently

clean room and facility. i.just did.not the noise of the guest and laundry room.

had me on the 1st floor next to the laundry room

enough quarters available from host to do laundry

the close parking

the staff, parking and cleanliness

free laundry's

around the room was wonderful but the bathroom was poor please talk to the housekeepers or laundry person i work

the guest laundry was just an added plus

maids did not give me towels for kitchen when they exchanged them trash bags sooo thin

location had security for parking as well and plenty of parking spaces

room had strong odour of laundry detergent.

laundry facilites out of order

breakfast toast and cold cereal not good

wifi signal is fairly weak in the room we stayed in and the speakers on the tv didn't work well

shady characters hanging out in the parking lot after 2 am

pool was very clean. good location.

coffee available in lobby, pool was clean, beds were clean and floor was clean too.

breakfast!

breakfast was good

location on i-10. nice breakfast

reserved smoking room- given non- smoking & offered ashtray to go outside to smoke

there was no safety deposit box & the breakfast offering was dreadful

wifi did not extend to parking lot

to be cleaned in the bathroom, bed popped at every turn (one person in bed) asked for a non-smoking room

booking dot com ad mentioned continental breakfast free of charge

laundry could ve heard in my room like a freight

nothing, small parking lot!

small parking area

it smelled of smoke even though it was a no smoking room

the room itself was terrible with neighbors smoking drugs

pool too small

the pool needed to be scammed out. there was quite a bit of debris and bugs in the pool.

the room was immaculate. the staff was helpful and the free breakfast was delicious.

complimentary breakfast was decent

clean, spacious, great breakfast

nothing, breakfast was amazing and the staff was helpful. it was a quiet and comfortable room.

the kitchen area was a decent size

my work boots were stolen out of my truck in the parking lot.

i didn t expect it came with a small kitchen but was a nice item to include

clean and live the fact that we had a kitchen to cook if we needed

some cockroaches in the common areas like stairway near the cleaning or laundry room

also, the booking listed laundry as one of the facilities, however, only found when we came to use it that you

laundry room open 24/7

couldn t sleep due to the noise from the laundry room next to mine and the guest in the room above mine was

there is a laundry facility, small gym and a pool with gated parking

monday morning i wanted to do a load of laundry but the washer didn t work

they had laundry that allowed for card use

didn't use the fitness room but looked nice; the laundry room was clean and handy

i loved everything from the breakfast to the customer service

ample parking for our suv & cargo trailer

laundry room was full most of the time and one washing machine was broken-down

i would like a chair in the laundry room.

free laundry, free parking, the location and the cost

) from monday to wednesday, free laundry machines, great management and staff and the hotel gym was always clean

we loved the airport shuttle, great breakfast, and comfy rooms!

laundry room

the parking lot is small.

always have enjoyed my stay at this hotel, people are very pleasant, it always is very clean and breakfast is

the wi-fi is reliable, and the parking is convenient

staying here thirs obviously fals advertisement the hotel should let you know it's no pool no gym my coffee