i was disappointed with the size of the pool because it was way smaller than i thought and it was standing

she kept saying that there was no more room and he would have to go find parking elsewhere; even though we had

if you loose your parking ticket you will have to pay for parking.

very close to the airport and shuttle service

and the shuttle to get us to our flight on time

very close to airport with free shuttle. husband enjoyed breakfast. i had to leave too early!

now they have room service meals

the breakfast included was great

there could be more variety on the breakfast, but other than that, all was great.

they had room service in the room was big

the fact that it rained and i wanted to get in that perfect sparking pool

the parking area is secured at night

the pool was clean

well run, super clean, friendly staff and a beautiful pool area

parking is small and i drive a large vehicle

wifi in rooms

the wifi was not working good and the water it was cold

wifi was awesome, the hotel has good location and the staff was friendly

equipped kitchen, good room service, terrace

elevator, tv located in kitchen/living room area not in front of bed for viewing at night

equipped kitchen, good room service, terrace

the breakfast was amazing and the staff extra friendly

fast and pleasant check in, super clean room, confortable bed, nice decor, nice terrasse, good breakfast

good breakfast

hot water, room next to street, extremely noisy from 6:30 am, didn t have wifi or cel connection on my

liked the location, breakfast and coffee was really good

game played by kids very early or late at night

wifi worked good

wifi and warm water was unreliable

the wifi was a bit iffy.

the kitchenette was well stocked, the apartment was very clean, and the beds were comfortable

dog-friendly (there is an additional fee of 250 pesos per night), which made traveling with our pet much easier

the door looked like it was kicked open at one point, no wifi in the room which was really disappointing and

the wifi was not very reliable and made it difficult to stay connected with family.

breakfast entrees.

maybe even two areas for breakfast if the place is full

the wifi was intermittent

breakfast food not so good

the staff were helpful and were able to arrange a laundry service during our stay for a very reasonable price

, hotel breakfast on point

excellent tasty breakfast

restaurant or room service at night

even so, we were surprised that the hotel has closed its restaurant and bar without any prior warning

great staff and value plus good breakfast to start your day

good facility and breakfast

location and great breakfast, froendly staff. great

the breakfast was excellent with a wide variety of mexcian foods

attention of staff to insure our satisfaction. great breakfast!

the breakfast was also high quality and the wifi was really fast

very good breakfast

it is close to an area of bar and restaurant that makes it practical to go out at night

helpful, mario from the restaurant is amazingly patience and very accommodating as well as the breakfast staff

good wifi

oh, the wifi worked quite well

breakfast was delicious and added value.

breakfast was very good.

price was great, breakfast included aaa

breakfast is included in the price but the service is poor

showers needed more love (little dirty) no phone in the room wifi out of range

a great feature to have the car parking included (actually one of the main features we were searching for) though

it has 3 room and kitchen perfect for a big family

kitchen was nice, but no towels, washcloths, or dish soap for cleaning in the kitchen

large room good wifi connection private parking with valet service 24 hour reception service english speaking

parking site is about 3 blocks away (but they valet for free)

wifi can be bad depending upon which room you get

wifi was not working on the top level and so wasn t the hot water

wifi at the top floor is poor. hot water does not make it to the top either.

on site parking was good too

free parking just have to go to the back of the hotel

hotel was nice, hacienda like, it has parking, the rooms were clean

the location and the free parking for this hotel

nice garden, relatively close to downtown. free wifi.

wifi in our room was on and off but was strong in the courtyard

the price for our two-night stay was extremely affordable and included breakfast, which was delicious (fresh

the courtyard is comfortable with wifi

and good wifi

good wifi signal

good wifi, lots of pillows, nice staff, and we feel very secure there

wifi didn t work well. it was very loud from the streets. the shower didn t work well.

room that we were staying at didn't have very good wifi and i was there for work so wifi was a must

wifi connection wasn't consistently dependable.

of been better, vallet parking so far for the employees that have to go park our vehicle and do laundry

linens, toilet paper, and laundry was too heavily fragranced

parking is valet parking

a massage and they would not allow a massage therapist on this property, although they offered no spa services

free parking and valet

had a very poor connection when it came to using wifi or even our personal data in our room

noise from street, no parking

at night there was a lot of noise from a neighbor bar in front of the room that was assigned

the parking service it s also a plus

the food was delicious and we loved that we could have such high quality food as room service and at reasonable

breakfast was not that good

it is a beautiful hotel, wonderful location, friendly staff, amazing breakfast

enough staff in the restaurant and the servers are running around between the tables and the in room service

they need a valet parking service asap

no breakfast - nice cafe closeby

wifi was poor, water pressure very low in shower, otherwise ok.

the ceiling does not let me sleep during day hated the bells all day every half and hr horrible wifi

the service all around from front desk to room service to the restaurant needs to be improved

room , no amenities for the price , bar staff was rude , service awful

wifi service is poor in the rooms but fine in the halls and downstairs in the lobby

room was dirty , it wasnt worth the price. bar staff unfriendly

room was changed to a small room on the floor where there is a bar with music, loud enough that i heard it until

the music coming from the bar at night. it was noisy and we had no view

catedral right across from hotel and bar on the third floor.

the music from the bar below played until almost 5am.

the breakfast was great and everything else was perfect

staff friendly, room clean and quiet. we enjoyed the free breakfast too

great breakfast

the breakfast buffet was good and they even have a gym

the breakfast buffet was good and they even have a gym

we couldn't get a table at the downstairs brasserie as it was too busy and when we asked for room service

the explanation was they do not have any room in their hotel that would fit 4 adults + 2 kids

the wifi was much , much slower than just using the data in my phone

only issue we had was with the wifi in our room - we weren't able to get netflix working on the tv or access

and the breakfast was great

wifi didn't work in the room, had to go out to the central courtyard

excellent reception in the patio/breakfast area, but in the rooms it was hit and miss

parking & location: street parking was available right in front of the entrance, which was very

parking is a bit of an issue

laundry facilities on site were very convenient

access to laundry facilities for free was very appreciated

it sounded like people were cleaning floors and possibly doing laundry, all while chatting away throughout the

most rooms dark, no ac, noise from street music made dinner impossible, wifi very poor.

parking is included valet parking at a nearby lot

gym

found cockroaches in my room and the gym

noise from the bar at night

has a nice breakfast buffet every morning in a very nice patio area

cleanliness in the room and the hotel in general, breakfast was great many options and

parking is off site

the parking was in a nearby private location

and they have a deal with the parking lot nearby, so we even could leave our car there

parking is not on-site but it's around the corner

spotty wifi if at all active

only issue was hat the wifi did not work in my room, the guys on the front desk were very supportive and kept

we have two kids and they couldn't sleep well because of that

different wifi networks depending on where you were, restaurant, room etc.

i liked the location, they were very pet friendly. the bed was comfy and the room was large.

when i complained about the wifi quality or the lack of windows, what was communicated to me was there was

great location, cool old hotel. pet friendly for an extra 50 pesos/night

wifi wasn't connecting in the room

great location and really good option if you re traveling with your pet!

wifi slow, couple days with no cable service, shows parking available on post, and when doing final

the hotel should include a room service option

no vending machines, their wi-fi password wasn't available and when they gave me the password the wifi just didn

close to town/cerca del centro de la ciudad, parking lot/ cochera.

a room with cigarette smell, 1 towel for two persons (no towel for hands, nor for feet), one used bar of soap

location great best parking in the old town if parking is high on your list this is the place

good price-quality relation for 1 night. location and parking were good. staff is very friendly.

no hand soap in the public restrooms pool isn t open hot tub was not hot at all

the drinks that were in the room were pricey and they should keep the bar open later than usual

the swimming pool that s it

didn t like that their was no free breakfast

breakfast was like a dream, a large selection of foods were available

fresh fruit at breakfast

the continental breakfast was exquisite and not what you would expect

everything except service for breakfast.

the breakfast was quite good

for breakfast it took to long and they kept forgetting what i ordered never got my juice or fruit went

breakfast service could be improved

pool - this is was the main reason to reserve, in your website i read heated pool and the water was

very nice value , clean and modern with pretty rooftop pool

liked the super comfortable rooms and the rooftop pool

roof pool with view of the city was lovely in the sunshine and i had it all to myself

ve stayed at this hotel more than 5 times and the pool is never cleaned or even on being filtered, so i m

not instructions to start the walk machine in the gym

parking lot is an open space near the sidewalk, although they have security cameras installed

i would have loved to have a mini fridge in the room. the gym was way too small.

breakfast, cleanliness, service team and wifi, it was excellent

maybe more equipment in gym area, fix tv at that same place.

same-day laundry service is terrific

good wifi for working remote

think that for breakfast it woulb be better to have a buffet with multiple choice of food and also rooms lack

allowed an early check in which was really helpful and one of the staff was english speaking which was helpful

plus there was a nice breakfast on the roof terrace

the continental breakfast is a great start to the day

serving breakfast just needs to be more attentive

yummy breakfast on the rooftop

breakfast was very nice

comfortable, shower nice with pressure and hot water nice rooftop area good location parking

ended up being overcharged for room service and the wifi cut off a lot.

underground parking and right near city center

the hotel says it is pet friendly but they don t tell you when booking that they charge an extra fee for

we ate in the dining room one morning with our pet

there is basement parking for large vehicles

free parking ok

continental breakfast is included

friendly staff, quiet, good wifi, convenient area

the breakfast options could be better and more accessible, beyond that everything is alright

wifi was a bit variable

sic) breakfast

saying that if one room is in air condition mode no other room can use heater mode included breakfast is very

we did not know had to pay for child's breakfast although it was apparently included

the breakfast options are limited.

lowsy breakfast. rooms out of date. need renewal asap.

apparently there was valet parking but was not clear at all how it worked

the gym could offer more equipment like a bench for bench press.

breakfast

fast and stable hot water, excellent internet and breakfast

the pool area very clean

breakfast buffet is nice, nothing special. the beds are super comfortable, impeccable linens.

the parking space is also an issue if you arrive late.

centered and there always were parking places

great value, early check in not an issue, very friendly staff.

requieres more parking space

the room service was very fast and the food was tasty

clean, good breakfast.

breakfast good. accomodation noisy

room is small, the wifi signal is weak on the second floor, and breakfast isn't worth the money

people were very nice and the breakfast was good

the parking. i didn't get a parking for my car, so my car had to pass night outside

the kids loved the pool, my wife and i enjoyed the live entertainment and some of the dinning options on site

our shower was very good but my kids' shower not very good

loved the bar and restaurant

my kids look forward to using the pool

friendly staff, warm pool and christmas decorations and event.

wifi disconnects after 10 minutes and you have to login again with the password

from front desk to kitchen to spa services, best vacation ever

secure parking on site

small parking lot, use valet parking

the staff selected the room with the fireplace

the older gentleman that helped with bags & parking and cleaning staff were very friendly

private parking available, close to downtown and the zoo

parking was included. beautiful interiors.

the lady who did the laundry was prompt and patient, very nice

much noise, first night they had a band playing loud at the pool, it is a very small hotel so i actually felt

the wifi is very unreliable and slow in the room

secure parking

some rooms located right in front of the parking can be noisy during the night

wasn t anything we didn t like great staff, restaurant on the property and a pool

finally, the possibility of parking and the helpfulness of the staff there is much appreciated and adds to a

pool! and the design/decorations of the grounds and gardens.

it s a sprawling complex, prettily designed with pool area and gym

hotel, comfy bed, amazing view, clean gym, we would have loved a massage but they didnt have space at the spa

and a pricelist for the laundry service too

next to the hotel, breakfast buffet not included and loud music in the swimming pool area

the pool and views are extraordinary and the service is excellent

spa service incredible

the pool and grounds are gorgeous

the parking is definitely a plus for this hotel

spacious room with fireplace and kitchen, large closet and restroom, almost like an apartment

basically in the parking lot, so much vehicle noise at night and early morning when people are leaving to go to

old, chaotic parking, broken windows, bad conditions

gym sucks, equipment does t work, a lot of special forces in the hotel, with machine guns, and dead