hmmmmm ya the guest laundry was on third floor

location of laundry room.

breakfast was great, pool nice and laundry facilities

at the end of my stay i made use of the on site laundry which was clean and well kept with detergent available

liked that there was laundry onsite

i went to the front desk for quarters because they had a laundry room, only to be told that the only available

breakfast could have been better

still need con/breakfast? lack of security?

breakfast was great. staff was amazing. super clean. well-heated pool!

i need a quiet room, and she put me on the top floor, facing the pool

she was so kind and gave great advice on parking at the amphitheater, since we were going to a concert

parking is a little tight

the parking was a little crowded.

wifi works perfectly and the location is close from bus stop and restaurants

close parking

+ room and showers were decent - no laundry facilities.

breakfast, laundry facilities and ice machine were not working

no pool or hot tub no ice machine no laundry

noisy, homeless people sleep in the parking lot

crackheads were yelling in the halls and on the parking structure and slamming doors at 2 in the morning

dont expect 5 star but the rooms were decent and it had laundry facilities.

no laundry, floor from our room always wet like if a pipe was broken under the floor.

all good but only 1 laundry machine that took my money n broke

parking spaces are a bit too tight. specially at night when hotel is full.

the pool even worse, apparently there was glass inside the pool, proceeded to tell me once my kids were going

the breakfast offered was a little bare bones and you have to pay extra, but it was still enjoyable

it will be wonderful if the wifi could be faster.

loved the breakfast!

covered free parking

breakfast. bed was super comfortable

the pool was nice and clean and it was easy access to my room on the third floor using the elevator

the pool.

parking lot was a little tight.

had a good room and i was able to get an early check in

we can hangout in parking lot and cook play music

rooms were large, guest laundry

laundry ripped my clothes

breakfast daily; rooms with coffee maker, microwave and fridge; gym adequate and accessible; diy laundry available

the breakfast was excellent, and the ladies in the kitchen were some nice and organized

breakfast was delicious with a good variety of choices

my room was literally across from their laundry facility and the staff was speaking very loudly with no

towels were stained and only available after they did the laundry

close it was to the highway and business, like laundry, restaurants, groceries, gas, etc

clean,easy check in,good value for money,professional staff & secured parking behind gates

kitchenette was very convenient

there was a swimming pool and laundry.

laundry (washing machine) was in the corridor literally right next to our room door and was in use

they charged me money from my deposit for dirty laundry which is ridiculous

site laundry, ac unit for summer, housekeeping does makes their rounds early

on site laundry. it was beside of a convenience store. it has a lift but needs service.

the room was also right next to the laundry room and was a bit too noisy to

clean. friendly. breakfast available. printing services. laundry.

deceiving, 1 ice maker, dirty room, no one answered front desk phone, laundry room dirty

coffee machine -no eggs on breakfast -laundry room was not clean and locks during working

was able to do laundry just across the street

would be nice if they had change machine or change for the laundry room

huge plus that common area has laundry, works by the app or coins

laundry and gym

laundry facility

wish the laundry room was easier to locate on my own.

just a place to sleep, no use of the rest of the facilities there except maybe for their laundry machines

hotel laundry was above our room staff was washing at 3 am nice

location, pool, laundry, ice machine

security and laundry

no access to laundry room at night

tub room not really clean staff not really happy with questions and no feedback on complaints laundry not well

pool could have been a bit cleaner, and longer access hours for the laundry would have been nice

they even had coin opperated laundry machines

laundry room wasn't working

coffee bar closed early by 5pm

amenities are good! lots to do for kids.

poor service, expensive food, overrun by kids

we loved the atmosphere around the pools, lazy river, wave, pool, and waterslide

the kids loved the water park

poor service, expensive food, overrun by kids

nice laundry room available 24 hours,the desk had quarters and laundry soap to buy

breakfast it is ok.

were repaving the driveway, so there wasn't a lot of parking that was close

staff was very kind. breakfast was basic but good.

beautiful place nice and clean parking was ideal and breakfast nice

laundry, gym and (heated) outdoor pool were nice to have

was no detergent at the front desk, and machines in the laundry room were empty

where clean, beds where comfortable and the laundry room + the rest of the facilities where good

the laundry room was clean and convenient

detergent dispenser in laundry room doesn t work, washing and drying machines are quite dirty

the laundry rooms were a wreck. $3 to wash clothes in rusty washer

laundry rooms are located only on the 4th and 8th floor

it out to them again and they apologized and gave me a fresh set of sheets and blankets from the laundry room

put my trash, that was outside trash and, by laundry room ( bag was torn opened and trash was spread on the

loved that you were able to use card at laundry facilities. overall nice comfortable room

i had to go down to the laundry room to heat my food each

laundry could be more centralky located.

plenty of parking available and easy access to the freeway.

parking

it was really convenient the location of the hotel it had a lot of parking space

laundry closed to early

they do have an ice machine and laundry area

laundry opening late not till 10 am check out is 11 am.

was stiff like it had been sitting for a while or had soap left over from laundry

had a funny smell like dirty laundry; there was a lot of activity in the parking lot after hours including a

there is a small pool plenty of parking was available laundry mat is coin operated, 3

to covid, every amenity was closed; laundry, ice, housekeeping, pool, coffee

large closet, large room , laundry room, free safe

i saw him doing the laundry:) he visible and cares about what you care about

the comfort of the room. the kitchen is suburb. the refrigerator was huge!

, free parking, fruit flavoured water at lobby, laundry machines onsite, and the breakfast was really good

the breakfast offered a variety of meals

rooms are large and clean with a good kitchen. a good variety available for breakfast.

also, web site states pet friendly, not true, must pay a nonrefundable fee of 150 for next day cleaning even

kitchen can be more clean. too many people smoke in parking lot. need smoking area for smoker.

horrible, no laundry facility, very small breakfast area, tv cable went out numerous times, dead roach in

continental breakfast thought there would be hot meal from a stove not warm up like fresh scrambled or boiled

had a decent grab-n-go breakfast. beds were comfortable. wifi was really good.

i would add more things to the breakfast

great breakfast (sausage sandwiches, bagels, pancakes, pastries, (all packaged but still tasty), cereal,

there are ev charging stations in the parking lot, a pool, laundry facilities, and gym at this hotel

hotel, comfortable rooms, wonderful fitness area (light, space), swimmingpool, possibility to do laundry, hotel

free breakfast in the morning

the gym is hella dope , location is great

good location and plenty of parking

bathroom was dirty and someone else s dirty laundry was in the closet i m the floor when i checked in

my kids had a terrific time

was not able to log onto the free wifi, but it wasn't a big deal or i would have called down to guest services

service why'd activities for kids

location to beach/water nice views excellent pool & fitness gym & classes nice lounge great running

maid service comes around everyday at 11, the pool is small but quaint and the laundry room is inexpensive,

price is excellent...great location..pet friendly hotel.. very clean..friendly staff...

maid service comes around everyday at 11, the pool is small but quaint and the laundry room is inexpensive,

breakfast was very good with fresh fruit, cook your own waffles, and many other items

confusion for our booking - they had not changed it from 4 nights to 3 nights, but with the added pet fee it

have to use quarters to pay for laundry

laundry avaliable

used the laundry tv and blowdryer

clean, comfy and had a huge shower that my kids enjoyed when it was bath time

clean, comfy and had a huge shower that my kids enjoyed when it was bath time

the vending machine didn't work, so i had to spend extra on laundry soap at the front counter.

the grounds were spotless beautiful they had hot tub laundry and a nice breakfast

the laundry was small and there seemed to be an issue with one of the machines every week plus they use

laundry out of order

great rooms, helpful staff, and excellent breakfast

123 was a much nicer room but sat next to the housekeepers laundry area

back to get it, the maids had already divided my property and had it in their carts and in their laundry room

there are roach traps in room, the toilet had to be fixed, wifi didnt work and the power went out in our room

the hotel is worth the price because of location, security and comfort but the wifi is non-existent

easy to reach, reasonably priced, normal size rooms, plenty of parking, nice staff.

had a beautiful view of the pool and found out it is heated, which we will take advantage of on our next visit

breakfast is okay and we liked the location quite

i can cook breakfast or late dinner

we loved the cleanliness of the facility. staff in breakfast area were very kind and helpful.

did not get to eat breakfast, i was in a hurry to get to meetings

breakfast was amazing

was our first time staying at this location and we loved it, it was clean ,staff was great, and breakfast was

but they could give something else for breakfast not just a banana and granola and no juice for kids but they

due to the covid pool and gym still close

due to the covid pool and gym still close

liked the diy laundry facilities

parking, free breakfast, laundry, and pool facilities

breakfast

breakfast was plain

clean and has great breakfast

they had a place to do my laundry.

laundry is out of order

hours of laundry access

tv has cable with premium channels, wifi, parking is free, staff is friendly, a laundry room on site

pool in front of our room, very clean

and a laundry room was very helpful

i like us that i had the chance to do laundry but the laundry did not open

lots of noise close laundry rooms

took til last day to get towels, found laundry staff on my own cuz after asking 2 straights days at the front

machine been broke for over 1 year, laundry facility/machine took all my $ and didnt even work, left me with

we had a view of the laundry facility about 4 feet in front of our window and door ant that is all that could

u probably wont b able to cuz of the working i understand everywhere does the hotel laundry n maintance n all

ended up with little room at end of building (105)directly with laundry machines and continuously overflowing

guest laundry facility was out of order

had laundry service, which was awesome for a 5 day stay

the bar staff was super friendly and made great cocktails

we could see the ocean and the pier, the pool and hot tub right from our balcony

ac was not working, the sofa in the room was broken, they neglected to clean our room one day and room service

i also requested service from the spa and never got a call back

glasses and room service items left in hall/ice maker area for 3 days before being picked up

was good but the i had a huge inconvenience of not being able to do work since the wifi was a problem

huge table and kitchen.

kitchen, though didn t use it

place is a bar with some rooms, i was trying to sleep but i couldn t till music was turn off other than that

room looks modern , is cozy, has a nice clean restroom, has a kitchen setup with

as well as the kitchen providing pans to cook

downtown and parking

don't have free breakfast

parking

friendly and helpful lady who took care on my arrival and organised the laundry for my stuff

good location. staff has become more responsive. i got my laundry done.

location was next to the staff laundry,the water pipes made alot of noise at night could barely sleep

there is a spa with reasonably priced therapeutic massage

wifi slow very bad on the tv room food and the kitchen and bar not good at all

no swing pool

the shuttle service was a huge benefit

the casino was way fun for my family and it was so much fun to be there with the kids.

functioning wifi, update at least the bedding.

better wifi connection tv showing sports in the room

unprofessional, locked me out of my room and when i stopped at the front desk to ask if they had laundry was

immaculate gym and an overall sense of wellness in the entire building, even the details

food is not that expensive there, room service has reasonable options, so not a problem

nice spa and gym

the pool area is beautiful and the jacuzzi was perfect

the wifi was awful

the the room service ladies need to be trained to be kind and friendly with the guest i didnt like how one

view of roof with laundry sheets hanging and constant noise of some kind of compressor outside the

the only real bummer about the hotel, was it there was no place to do your laundry

i got to look at the roof where they did the laundry and stored the old furniture

great location. the rooms facing the inside are spacious, clean, and quiet. great wifi.

free wifi

wifi doesn t work like ever only for like 15 min n then the signal is gone other than that it was

we didn't eat breakfast there because we had family invite us out, so i can't rate that

service in the restaurant and there is always a lot of smoke from the kitchen

wifi was not

close to the airport, nice clean room, restaurant have room service

we were supposed to get continental breakfast and did not and all rooms were supposed to have a kitchen in it

very quiet and secure parking lot for my vehicle

room #225 was super clean, parking is available onsite, with 24 security/ video surveillance but it s limited

the staff was great and the parking is in front perfect

location, staff, parking.

wifi speed 300mb/sec

maybe just the parking, really small and tight

the location, bar and breakfast.

a pet owner, ibis is the perfect hotel for me in tijuana when i travel with my dogs

breaksfast, location of the hotel in the zona rio. pet friendly

great, close to all good restaurants and the bar and live music at the hotel.

wifi works well, spacious rooms, not specially super clean

try to call to room service and my phone didn't work, the room didn't came with iron, we have to request one

pool is closed due to covid right now and no spa tub in the suite

customer service at all no one to answer the phone downstairs if you need room service

everything, specially the kitchen staff and evening security

the authentic mexican complementary breakfast each morning was delicious with wonderful fresh juices

wifi bandwidth was ok (around 2 - 4 mbps) but

also the complimentary breakfast is a plus and after 1pm they stored my luggage while i went out to kill time

wifi was horrible but besides that i loved the staff and how they went above and beyond to make

location, great facilities such as the gym, bikes and outdoor pool for lane swimming, really friendly staff

could be room service

there are lots of kids in the main pool area, so we never had a chance to get in the hot tub there filled

nice large pool with a bar and restaurant

room service would have been nice

2) no laundry room for guests

in staff was very rude, lack amenities like self service laundry that almost all other hilton properties

we also booked the adjacent room for our kids

the cost of a bottle of beer for room service was outrageous.

we also booked the adjacent room for our kids