redone, pet friendly, pati was very welcoming and accommodating, ultra comfy beds, kitchenette has

clean, had everything available ie laundry food drinks

bed i ve ever slept on, great smelling and clean bathroom, friendly staff and great hot tub/pool and breakfast

down fall was the bar food

wifi worked well on the ground floor

parking not secure

laundry room machines only takes coins, no coin dispenser.

very clean and swimming pool, 100% smoke free inside..laundry is available

room is next to laundry room, it was bit loud in the night time, not sure is laundry sound or ac sound

the hotel also offers the option of doing laundry for a nominal fee - which is very convenient for those who

new clean hotel that offered a kitchenette & other amenities like a restaurant, pool, hot tub & laundry service

the hotel also has a guest laundry room which is always a benefit to guests as needed

they saw that we were not happy with being placed on the 3rd floor with the young hockey team of kids running

excellent breakfast. bit noisy due to kids and parents attending a nearby hockey tournament.

i stayed with my 7 year old daughter the pool was great and not too deep

excellent breakfast. bit noisy due to kids and parents attending a nearby hockey tournament.

also the pool was dirty, my kids had goggles and i used them thats when i saw how someone needs to vacuum the

ths standard room had breakfast fully catered too but the upgrade led to my parents having to pay for their

the restaurant and bar downstairs

was closed for construction but breakfast was served in a meeting room and the hotel provided a list of very

good location. breakfast was good

laundry facilities were not yet up and running (the main reason for choosing this hotel to stay in

laundry and drier were charging 2 dollars each

liked that they had guest laundry available

you can enter from the 24 hr gym or a hallway that also leads to laundry

with the hotel pool and complimentary breakfast, there is no other hotel we would have chosen

also public laundry with indoor swimming pool

clean. kitchen in room and free breakfast. friendly staff. laundry room. exercise room.

kitchen in room, coffee and tea breakfast is fine nice little pool good bed

clean, convenient parking, great breakfast

satisfying breakfast and no charge parking helped increase the value

grounds, the pool, the staff, chocolates in our room, soaker tub all contributed to a wonderful stay

wished the pool was hotter (it was actually cold).

lastly the bar looked very nice but was closed so we could not enjoy it

really didn t appreciate being bombarded with something like 8 emails and texts and notifications about

pool with bar service was such a luxurious touch

rooms were clean, had everything we needed. this hotel also had coin laundry which was a plus.

it was crowded and busy with bus loads of kids

transport and large truck took up 16 parking spots when we got back at night had to drive around building to

night the kids were very loud in the hallway

this place even has a gym!

guest laundry is great but please have a coin machine.

no extra charge for parking and fees were all inclusive, no hidden fees

i wish i could use the gym but i understand the situation

facility looks new with a modern design. room is clean. has a small gym.

not enough parking, or snow removal to clear all parking spots

the kitchen staff in the mornings very attentive and pleasant for breakfast and even housekeeping in

the hotel is easy to find with easily accessible parking

didn t use or see spa or pool level

breakfast bar during this stay was quite good

standing at the bar for 20 minutes and being ignored was not how staff should behave

i enjoyed the little extras in our room such as a good blow dryer, a laundry line in the bathroom to hang wet

no room service at moment due to covid restrictions

a balcony on the golf course side is highly recommended

not a golfer but would be a great place to stay and golf

we like the location. we are golfers so this is the best place to stay.

very clean. there's a laundry in self service for the hotel clients. breakfast is ok.

laundry facilities

loved the fact i could do laundry right there

laundry facilities grandchildren thought the pool was super

what was worse was when we arrived, for a hotel with 28 rooms, there was only two cars in the parking lot friday

clean, very good amenities such as workspace, coffee/tea station, laundry, pool, fitness room, and excellent

guest laundry was not working either, that was a shame

even tho there were lots of kids for a hockey tournament we didnt hear anything inside our room

they have pool, that is open till 10 pm and gym 24/7

the pool was fantastic

no detergent available for laundry.

...the breakfast lady was awesome. she make sure the kitchen is well supplied.

pool was under reno during our stay.

like the idea of pet friendly which i did not know

clean rooms and amazing breakfast. wonderful pool area for the kids.

great staff. good continental breakfast. laundry on site. thanks

lovely clean rooms, great beds and bedding. laundry on site was a bonus

that there was no laundry

landry facility only 1 building , need to walk outside to do your laundry

free shuttle to and from airport

they finally have the jacuzzi and pool open so that s a nice bonus

the pool is quite small but i enjoyed having access to it and the hot tub regardless

also liked the 24 hour coffee bar and the nearness of

my room had a mini kitchen that had a microwave, a stove where you can make a quick meal, plates, cups etc

hotel is easy to get to and lots of parking available

however i was told there is a laundry service available which is collected in the morning only

when we arrived, i asked about the laundry room and we were told the machines were not working except for 1

cost of laundry too high 4 dollars each machine

excessive noise from the laundry room and the laundry pick up,other then that everything else

location and free parking.

i did like the bed. also the laundry don't need to buy detergent and bounce.

the laundry room, the dryer was broken

i had to take wet towels to the laundry and pick up fresh ones each day

close to airport, shuttle service, keg and timmy s next door, laundry facilities for guests.

wifi was awful, the room smelt like mould and felt damp, my ac was leaking water onto the carpet,

the restaurant and bar area looked wonderful

we left on monday morning and the dirty laundry was still there

it has a swimming pool and can do laundry. close to airport.

bed was quite comfortable, but hubby barely slept due to allergies (either the bedding itself, or laundry soapud

location, huge room, free shuttle from airport, tasty breakfast included, self-serve laundry (just what i needed

kids were running rampant (screaming and yelling and running up and down the hallway riding in a laundry cart

the common areas/pool/gym are understandably closed, while the laundry room is accessible

several amenities available, such as a laundry room, gym, and pool

laundry machines were not all working, this was a major amenities to be counted on

had all facilities, breakfast good, coffee, tea all day, laundry good.

a very clean hotel close to airport (2 miles away) with friendly & helpful staff with a pool & gym with a great

our room was beside laundry room so hallway was always cluttered with laundry/cleaning carts

the facility has a ok gym and a small pool

free parking, nice location, great staff, very clean

clean, friendly, good breakfast.

having the pool and gym and complementary breakfast was great

there are laundry available for 2 cad each washer and dryer

laundry room that didn't charge too much money

great facilities (gym, pool, laundry), large room, good complimentary breakfast, friendly staff

and detergent if you want to use the laundry facility

the hot tub was comfortable and i was able to do laundry

no laundry for guests

it was wonderful from the booking to our arrival our room pool etc will definitely be back

wifi was spotty

- being on the ground floor - proximity to casino - snacks for purchase near the front desk

the bed, working table, and kitchen. thank you.

love the laundry facility

onsite laundry and grocery shopping for long stays

laundry facilities, the big rooms, the kitchenette facilities, laid-back atmosphere, and friendly

nice size laundry

also, the pet charge seems a bit high, but what can you do:

good on site restaurant very helpful staff ,guest laundry ( a must for road travelers

restaurant and room service hours

room and breakfast

i travelled with 3 kids no sofa bed in the family room we got.

was a bonus, and they let us keep the car in parking for a while after checkout while we went for breakfast and

the pool and laundry facilities were an added benefit for length of our stay

laundry and dryer very useful breakfast very good parking closed size of the room

bonus reasonably priced laundry and lovely pool

the comfy suites, 24 hr laundry, complimentary breakfast has an omelet bar and everything you could want

downtown, big rooms with full kitchen, pullout sofa mattress was comfortable, breakfast included, laundry room

clean, had a swimming pool and gym, large bathroom, laundry facilities and room comes with a

location and it had laundry facilities

was no washing tablets in the hotel shop so we were unable to do our laundry, restaurant is quite expensive and

breakfast, bar and bar staff, location

room service is not up to the mark

location, very nice and polite staff at reception, kids loved the pool, gym and kids play room

was cold and called room service multiple times to get a blanket but there was no answer

the staff is the best!! very helpful wow!!! i like the breakfast at the restaurant thanks

wifi was plenty quick too and the bed was super comfortable

the room size is spacious however the bathroom is too small with the washbasin too petite with the faucet set

away from the 1 train; its fitness center is well stocked with equipment & free weights; the laundry room is

they had onsite coin laundry which was handy

kids room

the room service menu was very limited

good location, great place to travel with kids. there are two play rooms and nice pool.

provision of other little things like not paying for laundry soap

laundry

having laundry facilities was a big plus

really appreciated the guest laundry

they need to add another washer and dryer in the laundry facility.

when i called i was accused of stealing a laundry bag

not a good place to stay with kids

there is a smart tv that you can cast your phone to if you re connected to wifi so we could watch our netflix

fault would be that there is no room service or breakfast buffet

parking, and the restaurant in the hotel was out of food and there was no room service

salad for room service, with excellent service overall - fast and courteous

staff were amazing, they gave our kids freezies at check in due to it being so hot and set our 2 rooms up to be

bed and cot (for kids) was amazing! size of room was excellent.

i stayed with my 2 kids and wife for 4 days and it was great

bed was comfy, room clean and a great location. complimentary wifi. nice pool

finally, a laundry bag would be useful; we stayed for six days, so needed it

it appears the problem was with call-in staff) the laundry soap is quite scented the washer/dryer combination

great staff, good price, clean room. room service was prompt, food was hot.

staff, bed, location , restaurant breakfast.

is pricey, including food and drink at the bar, and you do have to pay for wifi in your room

large windows, kitchen, laundry (eventhough we do not need it i appreciate the thoughtfulness)

we were able to do laundry and cook a meal

comfy bed good cooking facilities , laundry facilities

brand new high quality kitchen utensils

there is also a well equipped gym on the ground floor

the staff was friendly and the onsite laundry was a nice surprise

kids enjoyed the ball court and ping pong table

during your stay (like we did) the hotel has a stunning lobby with board games, and there is a gym, and a games

there is also a gym and it s in a central location

they left fake flower petals scattered on the floor as well as in the shape of a heart on the bed, and left ya

okay but pillows were below standard, no bathrobe, no make up mirror in the bathroom, no bag for laundry, no

maybe a self service laundry facility on the premises might be nice.

the laundry service was very pricey

laundry was a little expensive

great in-house amenities such as the pool, restaurant and starbucks

laundry room right next to our room was good to have

clean well maintained laundry facility

laundry facilities located on every other floor

there are laundry facilities and a great restaurant on the main level

there is a laundry which takes $1 coins

the gym and laundry facilities

this hotel also has good laundry facilities

have laundry room in the basement, $1

having access to kitchen supplies, staff was really helpful and it was great to have access to laundry for a

there is a laundry facility in the basement

no laundry bags in the room

air conditioning on the bed sheets giving a wet damp smell, would expect fresh laundry

the laundry service is horrible

excellent place to stay amazing breakfast and great location to stay with family and kids

the art deco nature of staying somewhere so grand was a real treat for the kids

location; good bed confort; spacious room; great breakfast; effective service (eg express laundry); easy access

a few small potential service improvements (eg no shoe kit in the room, no replacement of the laundry bag once

poor amenities for that price (1 soap bar and shampoo/condition/body lotion low quality)

kids running up and down our hall at three oclock

was closed and the kids were hyped to use it and thats one of the reasons we selected the hotel

it was like putting your head in a washing machine where you have forgotten a wet load of laundry for 5 days

no laundry facilities (apart from dry cleaning) but this isn t a huge issue.

no laundry mat for the guest to do it for longer stays.

note that they also have a fee for early check in

the gym had a decent size and the wifi was fast and stable

kitchen and laundry ensuite was helpful

very nice room, good renovation, clean, has its own in-room laundry, dishwasher.

probably the only downside was the lack of laundry detergent

all appliances were clean and worked ok but some are very old, laundry room in particular, don't think it's

and oven etc) and washer/dryer (a relief after 2 weeks of no laundry) easy walk to parliament hill and nepean

and we noticed there were lots of pet hairs on the carpet the next morning

our kids had to walk by a man in a a drug induced manic state deficating and urinating on the street

came back from a concert at 10pm and it was impossible to access the restaurant or room service

my kids were freaked out and i was worried for my car

the breakfast buffet was really good, and i also ordered room service one night and it was delivered promptly

the self servided laundry was convenient and helpful

room was next to laundry room, shouldn't be washing past 11:00pm

we had wiped down our room ourselves after checking in, we then had to waste our night doing laundry instead of

pool was closed

only criticism is the fact that the bar staff didn't know how to make a whisky sour, but kudos for trying

no parking, no room service

me and my girlfriend truly enjoyed ourselves and the breakfast in

i thought the hotel had a pool, that would have been a great for the kids

the front desk service and cleaning room service was fantastic

andaz wifi wasn't working so impossible to cast anything on the tv

gym, pool, dining all top level

location, quality of the room, gym, pool, quality of food

when we ordered a room service, toasts and bagels were charred, they spend almost an hour bringing it (i had

the gym was awesome too

everything about the hotel is quite new, which is very nice with gym facilities particularly

our room was over the basement which contained the laundry which was a little noisy during the day and the sump

i guess you have to clean ( not laundry towels etc) but there is soap and scrubber etc under bathroom sink for

our room was beside the laundry room and it was a bit noisy.

there were laundry facilities on site, i couldn't find them

and parliament hill, entirely adequate breakfast, balcony with seating, handy little kitchenette, laundry drying

we spent the evening enjoying tea and treats having great conversation with family around the fireplace

spa suite king bed

wish wifi was a bit faster.

not a very comfortable bed, bad wifi (weak signal and regular disconnects).

the swiss hotel was charming, clean and cozy, we had a nicely decorated room with a fireplace

was dirty laundry piled outside the suite entrance

check in i complained about the fact that i was not aloud to bring my luggage, including a laundry basket of my

the staff were amazing and there s a laundry room!

the ice machine, laundry room and vending machines were close by

put a laundry bin at the end of a hall so that disgusting linens are taking up a hallway and making it

laundry room could also be very busy in the evening

i washed my jeans with their laundry service but it has been squeezed and i am unable to wear

the laundry facilities were also not clearly explained by the reception staff upon arrival

the 24-hour self-service laundry was convenient (3 ca$ for the washing machine and 3 ca$ for the dryer, on

good value hotel with excellent complimentary breakfast small pool and laundry room for guests

disappointed , breakfast excellent , 24 hrs good coffee and tea complimentary to all, also have laundry

we were halfway through a fairly long road trip so chose this hotel for a stop where we could do laundry and

hotel also contains laundry washer and dryer as paid service

friendly staff, cozy room, clean, laundry, gym, pool and breakfast

with hot items and waffle maker, 24 hour tea and coffee, warm pool with hot tub, laundry facilities, big rooms

would not exchange currency so we could do laundry and only way to pay was with cad

great gym and laundry facilities

view, very spacious rooms, free wifi, spotlessly clean laundry facilities for guests and very close to public

had laundry facilities onsite

access to guest laundry

room was next to the laundry and other facilities which were extremely noisy all night long

we had to go elsewhere to do our laundry

the laundry room could have more than one machine. good but basic breakfast

kept a laundry bag in the guest laundry room, somebody stole it

the air condition is great my husband like the self service laundry facilities

no laundry services

breakfast was terrible and not fresh. they don t have a ev charger from car.

close to where i needed to be & a great free hot breakfast! friendly staff too!

pet friendly!

is only one thing we can complain about, which is the slow wifi

the counter staff was very helpful to address our laundry needs

good breakfast and laundry facility. rooms are ok, stuffy. bathrooms were clean.

no problem, but environmental save water, laundry

we were over joyed to find a laundry as well

laundry facility for long term guests, value for money

out they had laundry facilities on site, which was a nice bonus

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and

were no laundry area to clean clothes that i needed to wear for the 3 days

it has laundry machines.

property was easily accessible from the 417, great parking, and a good restaurant right beside it

the laundry facility was very good

the space and tables must be more, it was crowded and no place to sit, and their should be more laundry rooms,

the tv really need to be replace. pool and gym is really small.

clean bright large room very courteous staff great breakfast 11 am checkout

the wifi was difficult to access

no coins available at front desk for guest laundry

front desk could not provide change for laundry facility or vending.

laundry situation is a hassle - you need 12 one dollar coins to operate the machines and there s

no change for the laundry room at front desk had to go out for

free parking