wifi was slow

bad, but the bar could be better stocked e

nice lounge area and bar for relaxation after a day out

room service insuffisant (

no proper room service

there was also a laundry mat a couple blocks away, which was nice

include self serve laundry and conditioner in room

we enjoyed all the facilities of the hotel - a good value breakfast and handy room service for dining in

it's hard to find low points - the wifi occasionally dropped but was mainly excellent.

bar yet but we were told one was opening soon

yet central location, wifi, very friendly and helpful staff, was able to store my bike in the laundry room

was very friendly and helpful, excellent breakfast

and helpfulness of the staff, the location is great and very central plus a pretty good breakfast and room

we didn’t have breakfast, i cannot rate this part

the room is clean and well equiped, with a good desk with power point in front , well-working wifi

the spa section is too expensive for what it offers; it simply isn t worth it

swimming pool in the spa was smaller than hoped and came at an extra charge, so we decided not to swim after

i didn't use the pool/spa on this visit

the bar was closed.

gym not really a gym.

hotel bar times not always convenient

breakfast was

very good breakfast and cleanliness in the room

breakfast was comprehensive with fresh fruit, hot dishes and served in a bright airy room

location perfect, right by the marina and al fresco bar parade, for exploring caen, its shopping and heritage

booked this hotel mainly because of the gym facilities, this is however just enough to may even be called a gym

lounge area bar open late great community safe by harbor close to transit but the rail station is shady

no restaurant after breakfast. no room service over weekend. breakfast only average

lack of weekend room service after a long day out was strange.

nice bar available for drinks/coffee

fantastic location, clean and awesome breakfast

a couple of weights or kettle bells would have made the gym, which was equipped with only a couple of exercise

hotel - great staff, nice and clean, plenty of kids activities, love the tea and coffee service, and it was the

ideal for family ( we had a corner room ) large bathroom, good entertainment area in foyer for kids

the breakfast was unbelievable!! the hotel was very quiet and restful.

very friendly luxury feel. parking was secure and easily accessed. dogs were welcome

need a proper bar and restaurant is to bright

on-site parking was a bonus

parking lot was a little tight.

we used the spa facilities for the extra 15euro each ,which was great after a long day of sightseeing

nearby mercure hotel, which we found excellent, recently refurbished, very nice rooms and a great breakfast

pool was very well needed after a hot day at juno beach

swimming pool for kids, fantastic breakfast

pool. great staff. lovely restaurant and freshly cooked food.

the restaurant food was lovely and the buffet breakfast was amazing - and the kids ate free

the room has smell and need fresh air. and the wifi doesn't work in our room.

location and parking were great as we have a campervan, so didn't have to worry about height restrictions

perfect for a family of 5 plus pet and great value for money

there is free parking near the tram stop at pl de la republique (about 5/10 mins drive & a decent italian

easy check in, close to ouistreham ferry port. plenty of parking

easy to find, great parking, large rooms, lovely bathroom, comfy bar and comfy beds

the people in the dining room at breakfast and for the evening meal were excellent and a big shout out to tom

appeared to disappear on bar, no snacks available

nice and quiet with excellent secure parking

nice quiet location. easy secure parking. very comfy beds.

room is equipped with small kitchen and there is possible to use laundry machine available for hotel

right next to a grocery store (closes at 8 pm) and laundry mat that is 24/7

best of ali, it's pet friendly

rooms were clean and comfortable with convenient parking

arrived late and had a very easy check-in, the receptionist was very attentive and kept the bar open for us too

off street parking

shower was a bit dirty. and disappointed the spa was so expensive

also, with a very well prized menu, the staff were very helpful and friendly, there is plenty of parking within

the parking

food was excellent. location fantastic. staff lovely. wifi sporadic and took a while to set up.

parking is plentiful and very accessible directly in front of the inn

ease of parking

our continental breakfast was so beautifully prepared and presented

our hosts were lovely and breakfast was delicious

they served a beautiful breakfast and helped us figure out an itinerary for visiting sights in the area

the wifi did not work anytime during our 5 day visit

- vg variety close to ferry port neighbouring restaurant v convenient decent parking requests re room to

lovely inside pool area

comfortable bar area and breakfast room

the wifi has to be logged into every time you put your phone down. it was not automatic

didn't take breakfast. i thought the charge excessive so went to a bar down the road

wifi was

ample on-site parking adds to the convenience

descriptions of facilities were misleading - the pool is a large spa pool & was firmly closed with no suggestion

spa treatments for women can be arranged ahead of time, adding a luxurious option to the experience

pool and breakfast is not included in room price, that makes the room price relative expensive but

descriptions of facilities were misleading - the pool is a large spa pool & was firmly closed with no suggestion

excellent location and pet friendly. also, friendly and helpful staff.

breakfast very good and available from 0600

breakfast buffet open at 6am - ideal for travellers

staff, disabled parking, value for money food and wine and an acceptable breakfast

of location close to the ferry terminal and there was parking available breakfast was substantial and lots of

salt water indoor spa pools

spa is free for guests to use

amazing location near beach, restaurants and ferry. air con. ease of parking.

modern and clean. very helpful and welcoming staff. ample secure parking.

would have liked the pool to open a little earlier in the morning.

that chateau is beautiful. very easy to find and parking is available.

free parking is also great

own safe parking, excellent wifi and breakfast

wifi was adequate

adventure for the kids to sleep in a real castle

shower not good and no wifi

the little swimming pool being open all day was a real bonus

nice location by the sea. nice pool.

nice pool, garden, stairs and lift

covered swimming pool in spacious garden

wifi was very weak, could not use it

close to town center and kids play areas

maybe access to the spa could be included in view of the price ?

close to town center and kids play areas

the two story family room for 4 adults (kids are 16 and up) was ideal, spacious, comfortable, clean - we all

the bar shut too early

lovely, friendly staff , easy parking and great location.

easy parking outside, though this might have been more difficult in high season

free parking next to the hotel

private parking out side hotel but limited spaces

couldn't find a tv channel for roland garros tennis on tv- but as wifi was free, watched online!

propper wifi had to go twice to reception to ask about it no milk in room room and bathroom so so tiny two

wifi was intermittent

of us could get wifi

were travelling with our pet dog so looking for a larger room

breakfast was a bit disappointing, and in our opinion not 5-star-hotel worthy

over booked and it was suggested that we ate in the bar on the low bar tables

expect being anoint by children in pool area as this is not adult only estate

it has a beautiful bar and the restaurant is worth a michelin star in my assessment

good breakfast, excellent location. very helpful staff. lovely grounds.

i wish they would have had laundry facilities.

wifi is poor

bar and waiting staff were excellent as was franck on reception

the wifi

characterful rooms, with restaurant, bar & pleasant lounge areas