the wifi did not work anytime during our 5 day visit

no wifi which was essential as i was working and had to find alternative.

also, with a very well prized menu, the staff were very helpful and friendly, there is plenty of parking within

we stayed in a room in an adjacent building with private parking within feet of our

the parking

shower was a bit dirty. and disappointed the spa was so expensive

location and swimming pool

no room service available

our family of 2 adults/ 4 kids could have all stayed in interconnected rooms

there is a nice bar and coffee/tea in the room

wifi was poor. had to keep re-entering the password. make it simpler please.

excellent location and pet friendly. also, friendly and helpful staff.

parking; eat all you want at breakfast; drink all you want at breakfast; excellent wifi connection

managed to get locked in with the kids while husband was in the shower

should be more choice at breakfast, i am allergic to all milk products and eggs

good wifi

the two story family room for 4 adults (kids are 16 and up) was ideal, spacious, comfortable, clean - we all

bar is available outside and inside

the two story family room for 4 adults (kids are 16 and up) was ideal, spacious, comfortable, clean - we all

close to town center and kids play areas

the room was very hot and no aircon available. also wifi is generally very weak.

it is prohibited to stay with children in the swimming pool in the morning

the spa pool was very busy with a lot of non-residents (it was a saturday) and was better for adults than

the staff at the spa pool were so helpful and patient, especially as french is not our first language

right on the beach and parking on site

swimming pool closed early

wifi was

right next to a grocery store (closes at 8 pm) and laundry mat that is 24/7

room is equipped with small kitchen and there is possible to use laundry machine available for hotel

next to a big supermarket and had a room with kitchen which was great as had an infant with

walk in shower with kitchenette facilities

staff were super helpful and friendly. pleased to see ev charging

the gym was also rather small

very bad wifi connection quite expensive

we were not told only short shorts and not knee length shorts were allowed in the indoor pool

spa area and massage excellent

spa and pool were brilliant

the kids room is quite helpful

the toilet was separated by a door from the main room i loved the smell of the spa i liked the of breakfast

great breakfast, very professional staff

rooms, locations, staffs, swimming pool, jacuzzi, sauna, breakfast, rooms, view, air conditioning were perfect

the kids room is quite helpful

parking

i also booked it as it said it was pet friendly, with no mention of a charge, when i get there i get charged

there is free parking near the tram stop at pl de la republique (about 5/10 mins drive & a decent italian

such poor wifi service i couldn't keep connecterd for more than 5 seconds

easy check in, close to ouistreham ferry port. plenty of parking

i like a chamomile tea before bed, there was no kettle in the room but the bar was happy to fill my cup with

bathroom was ridiculously small with swing bar doors

free parking

great location near to the centre of the town and parking nearby

pet friendly, even at breakfast

spa is tiny and there s no pool

the restaurant and breakfast were great, the rooms were comfortable, and the staff was excellent in every way

the spa is not great

room service very efficient and meals high quality

but, exceptional: super breakfast in super dining room

staff, clean, modern, great breakfast, fab location 3 min walk to tram direct to centre, parking, refillable

on the bar was a menu for that evening (we had got some snacks from the nearby supermarket), the pet owners,

staff, clean, modern, great breakfast, fab location 3 min walk to tram direct to centre, parking, refillable

easy to find, great parking, large rooms, lovely bathroom, comfy bar and comfy beds

the breakfast was value for money and the

hotel staff was very nice. good location. nice facilities. great breakfast. room was spacious.

the restaurant food was lovely and the buffet breakfast was amazing - and the kids ate free

the pool looked inviting but we didn t have the opportunity to use it

swimming pool for kids, fantastic breakfast

breakfast was excellent, and the kids could eat for free

breakfast was excellent, loads of choice

very clean friendly hotel. good breakfast selection.

the rooms were very good, the bar was very nice, the ladies in reception were excellent.

staff unhelpful, no food other than breakfast, no drinks, room service etc and no advice

lack of weekend room service after a long day out was strange.

wifi was good when it worked

room was quite small considering but very clean and fresh. no bar food.

hotel next door, mercure, they were very nice to us and the only place we could connect to wifi

location perfect, right by the marina and al fresco bar parade, for exploring caen, its shopping and heritage

the wifi connection is unstable.

hotel - great staff, nice and clean, plenty of kids activities, love the tea and coffee service, and it was the

hotel - great staff, nice and clean, plenty of kids activities, love the tea and coffee service, and it was the

aspects of our short stay (with our pet dog) went very smoothly

convenient location great breakfast.

large room, welcoming reception, best breakfast i've had this trip

yet central location, wifi, very friendly and helpful staff, was able to store my bike in the laundry room

no sleep due to location over nightclub and bar ! not happy about this

wifi in top floor room was problematic managed 1 short shower per day but shower pressure would

beautiful room, excellent breakfast, great location

there is a bar and a nightclub

bad, but the bar could be better stocked e

room service (first evening)the meals....was not good.

no parking. no room service. otherwise it was great!

wifi was slow

of bar and restaurant, however hotel is ideally located in city restaurant area with exceptional

there was no gym as advertised

spa was very small, the gym looked even smaller, not good value at 20pp

extra for use of the pool

i did - and always had a space (but it is a tight squeeze

they have a note in the room about room service but don t say it s not available on sundays

include self serve laundry and conditioner in room

there was also a laundry mat a couple blocks away, which was nice

the room was tiny and the wifi was almost non-existent

location, value for money, facilities, good breakfast selection, excellent wifi, closeness of parking (if parking

the room service was appalling and the food quality was terrible

staff, great pool and right opposite the beach

supplement for pet i thought was a bit high

had a back room (onto garden, swimming pool) and extremely quiet

the bar area was poor and no restaurant for evening meals

there was a garden area with seating, swimming pool (unfortunately out for maintenance), a bar and sitting room

hotel with spa, bar and restaurant advertised, a building site was delivered with none of these

quiet location with parking and close to lots of amenities

accommodating night porter who didn t mind us ordering drinks after the bar shut :-) michelin started restaurant

no bar and the hotel seemed

once they remembered they actually had received the request, instead of them inviting us to the bar or providing

our hosts were lovely and breakfast was delicious

setting , look no further for a room this is stunning , plenty of public parking, typical french breakfast we

the breakfast was a delight homemade preserves and cake

we had a great time. it was very clean and tidy! breakfast was great!

the breakfast set us up for the day

it s location was great easy to get to and great parking

no indoor seating area for socialising after dinner, and the bar shut at 10

private parking out side hotel but limited spaces

where much to sit when at bar exsept out side or in the garden

free parking next to the hotel