no guest laundry no

pool empty, not in use

wifi was very weak breakfest was at minimum product

wifi didn t work on my room

breakfast place was pleasant and the food eas perfect

the breakfast was yesterdays stale donuts

breakfast was okay. my stay here was fair.

that it had big truck parking but construction on the road makes the turn in a little difficult

great location for parking big trucks.

parking to far from my room

laundry area hadn't been cleaned in weeks, spilt laundry detergent on the floor, garbage can was

pool was perfect temperature for a late swim and breakfast was yummy

oh well, got a good nights sleep and had an awesome breakfast

wifi didnt work well in the rooms

breakfast the pool and the black out blinds

our favorite part was the all inclusive free breakfast

the breakfast and cleanliness.

there was a nice, smallish gym with good equipment, and breakfast was tasty

there are only a few handicap parking spaces

the breakfast was nice too

area looks drug infested n no wifi available

when i the room service ladies came they opened the door without knocking

hotel says that it has wifi and this statement is not true.

no wifi

the wifi doest work either

main elevators were broken kind of weird going through the workers laundry room and elevators

wifi

the little restaurant and bar was a great touch was so nice to have a bar to enjoy a drink after a long drive

wifi so poor & no complimentary drinks and body lotion & no breakfast buffet included in the room

friendly staff and kitchen chef.

i also have a laundry charge on my final bill which i did not incur

thing bad was the smell from the guest laundry area by the elevators smelled pretty bad washing machine probably

12 hours the power went out and in the texas heat the room was hot trying to sleep with the kids

indoor heated pool

brand new and updated! great bar and casual restaurant

also, room was right outside the laundry room

laundry on site and a decent gym with dual cable machine, bench and dumbbells

laundry room very useful and lovely staff

comp wifi absolute joke. 4.95 and you're golden. ;/

wifi was good, but i lost connection all the time, so i constantly had to reconnect

rooms were well-equipped with kitchen supplies

the wifi was slow.

the pitcher in the kitchen was split at the bottom causing orange juice to spill all over me and the floor

the breakfast, pool, basketball court.

was not pet friendly, although the property was advertised as pet friendly

i like that they've added microwaves on each floor and laundry machines

bar was great open till 1 ud83dude0a we love that

i used the gym two days and it wasn't cleaned after the first day.

was no parking or a way to get out because some sort of event going on, there was hundreds of people

they have a nice and clean gym

self-service laundry room requires 0

breakfast service, portion, price bar area was nice- open & bright

pool was dirty and very slippery and latter was broken

it was also right around the corner from the water park

our keys often didn't work and had to keep going to the front desk. wifi didn't work.

price for laundry is high.

they advertised a guest laundry room unfortunately for the three weeks of our stay the machines were out of

friendly staff and thankful for laundry room for guests.

newly remodeled, helpful and friendly staff. also eady parking.

parking was always available

laundry room filthy

hope they can fix the laundry machine so ppl can use it

the breakfast is pretty good for stuff that is warmed up

it was just an overnight stay so i didn't use the gym

i like the property had a gym. they also serve breakfast. they had a nice pool.

very clean, spacious rooms, laundry facilities, good breakfast.

was no maid service, so for 4 days, we had to empty our own trash, take our own towels to the laundry & get new

i wish they had a laundry room for guests

there was a character in the parking lot for hours wandering around.

very clean, spacious rooms, laundry facilities, good breakfast.

my room was close to the laundry i heard the washer and dryer all night long

in room next to laundry room, shower water pressure too low

room we were in was very noisy, we heard the people doing laundry and water from the shower from upstaits

pool, laundry services, breakfast free, pool

work to get in and out of the building or my room around my toilet seat was dirty in room 111 the laundry room

the hallways on the 3rd floor had a foul dirty laundry smell

good nice big room with kitchen

was a cockroach walking around the kitchen area, sink and stove top , on top of the fridge

front desk person was so helpful helping us find a parking space for our truck and u-haul

location rooms were nice with basic kitchen stuff which was nice

wifi in our room for some reason kept disconnecting so we pretty much didn t have wifi the whole

good and new hotel - good breakfast

it was very clean, staff was nice & informative, and breakfast was delicious

the breakfast menu could improve but still it is very good

over night guy told my hubby saturday night that pool table closed at 1 so my kids and family didn t fully

also, i would like to recommend washing the blankets with a laundry sanitizer

laundry room

maybe more selections for kids for breakfast.

the breakfast has about 30 kids hands in it before i could get anything and the were rude

the room was really big and clean, but the thing that i loved the most was breakfast and all the variety

laundry for guests on premises

fresh fruit in a bowl and herbal teas near the eating area was good to see plus the fact that a gym room was

friendly and helpful staff good gym satisfactory breakfast location

the pool was always comfortably warm

i think the breakfast offerings could be a bit better but overall a great stay.

laundry machine was out of order during our stay. had to go to laundromat after stay.

not sure if we was being profiled icing on top laundry in the building was out of service so we had to use

gym and laundry room did not work , there was bugs in my room i asked to end my stay early with booking no

laundry facilities were down, but the neighboring sister hotel had working laundry

the on site laundry facility looked alittle outdated so we went to a nearby laundromat

convenient, clean, onsite laundry.

it has options to wash laundry on site

it was more for kids

you have to go next door for breakfast and pool

breakfast staff was very friendly and clean, well prepared

gotta fix laundry machines

never got wifi in the room the beds were dirty and everyone was smoking in their rooms even tho it's wasn't

i didn t like is that they advertised wifi but it didn t work the entire week we were they

location was the best thing going for this place. the wifi was past poor. the staff was nice.

and there was not even cable for the kids to watch

nice, well-functioning guest laundry

very easy to find an i loved that the parking lot was well lit up.

great place best location and pool.

the parking was terrible

we pick the hampton inn hotels because they are comfortable, have the hot breakfast for the kids and are always

was good until another guest let her kids fix their own food

jacuzzi is separate from the pool

breakfast was more than adequate and offered a variety of fruits and pastries

kids loved the pool, our ac went put at home so it was a blessing

kids loved the pool, our ac went put at home so it was a blessing

clean rooms, nice laundry room, very good exercise room

staff friendly and accommodating. appreciated their guest laundry.

breakfast/kitchen staff was very unfriendly and bordered on being rude

breakfast bags were a great idea - especially with the pandemic

while it is pet friendly, there should be some parameters for guests who allow their pets in eating areas

it was clean, the laundry room along with the machines themselves were clean.

it was so noisy and i wouldn t recommend being on the 1st floor next to kitchen/laundry facility

love the pool nice clean room beds so comfortable location around lots of food outlets and shopping

s one of the best breakfasts i

the pool was small

also love that there were laundry rooms available

laundry room was not accessible, but i never pursued this

slow wifi

the breakfast was hot, fresh, and clean. the gym was quiet and clean.

the pool was much bigger than i expected and very clean also

facet in kitchen area is no even close ro

easy access from our appointment, clean, friendly, pet friendly

the room and the kitchen utensils were dirty. i changed rooms, and it was dirty too.

building with small but functional kitchen on the rooms

spout on the kitchen sink. should of came out further, so you don't get water on the counter.

the parking lot was well lit and clean.

the room, hotel, and breakfast was amazing ud83dudc4f

good breakfast!

wish the pool was indoors

breakfast was not great

no pool, no breakfast at all, bath towels were so hard felt like rubbing off after shower with a

i've been there, except for locking my myself out my room several times, one day i was doing laundry and 4 times

bathroom was nasty, not a lot of lighting outside, no parking really for trucks with trailers

too many 18 wheelers taking up parking, and blocking spaces

parking lot was dirty and had stray cats

no breakfast due covid

i wanted to use the laundry but i found it a little expensive, for a tshirt 6usd seems a lot

wonderful breakfast, free laundry room

laundry facility was a plus.

clean, well maintained. security patrols parking lot so less risk of vehicle break in

staff clean rooms in-room sage usb ports throughout the room comfortable accommodations well lit parking

breakfast, and a great value too

bar was open for drinks and food late

wasn t no clean towels i had to pay for washer powder and pay to wash and dry my towels no room service i

great pool area, the hotel was fairly new and updated

i did not have breakfast. free coffee would have been a real bonus!

gym was nasty

nice staff, good breakfast. kids loved the pool.

wifi was

the pool needed a little clean had to much animals

nice staff, good breakfast. kids loved the pool.

we made use of the grill, which turned out great, the laundry room, which was neat and clean, and the breakfast

laundry on site byo laundry detergent

the breakfast had a lot of options and the cook was super friendly and awesome.

the room was perfect, had a full kitchen, comfortable bed, and a nice sitting area.

pool and free parking

guess laundry out of service and seem no intention to put it in service

location, food, vleaningness snd gym

and set up for if u bought your kids

staff, handy shuttle, everyone went over and above to make my stay a success - even in the middle of tropical

when we arrived, there is pet poop in the hallway. the day we checked out, it's still there.

great bar staff, walter was awesome

staff helpful and friendly. location parking

comfy bed, cozy room, hotel decor,easy free parking

room service and bar

parking for car was free

very spacious room, big bed, kitchen included, laundry facilities.

lot of the offerings of the hotel were out of order: the washer in the laundry room, vending machines in the

room, bed bugs, unclean towels and during my stay never changed the sheets, they said they have laundry problem

but everything worked inside the room, the bathroom, the laundry room, and the snack machines

-sent kids to do laundry on third floor, someone accused them of playing in the elevator

and friendly employees, clean room, laundry facility, it's like a whole apartment

laundry person was checking in guest not professional at all

the call went to laundry since it was after 11, and the lady said that since the front desk is closed at that

the laundry was out of order since i arrived

nothing particularly stuck out, ohh i was able to wash and dry at 2am laundry facilities were open

the wifi was pretty good.

people hanging out in the parking lot smoking marijuana

broken down vehicles in the parking lot

cars covered in tarps in the parking lot

parking lot was full of potholes

the staff was great and there was no extra charge for a pet fee

easy to get to. lots of parking.

the breakfast was delicious

like location, cleanliness, gym, friendliness

i started itching and so i sat up my husband noticed my black blouse was full of some kind of pet hair

the breakfast. the smoking on the property.

breakfast could have more then cereal and waffles

the breakfast was good

breakfast was ok ... for the price .. it was a decent value

they had breakfast included in the room

we went & bought roach spray, the sheets were filthy and when we asked for new ones she said that laundry was

laundry facilities was nasty, dirty

breakfast laundry

unscrupulous characters hanging around the parking lot

pool pet friendly athletic room free breakfast great location

too many things out of order pool, business office, laundry and broken gym equipment

sonesta claims they have a laundry facility

breakfast would have been better if the hot food (eggs/link sausage)was served everyday

nice staff, tiny gym was clean, and they fixed the pool. room was pretty clean overall.

didn't like that the advertised that there was free breakfast that's the reason why i got the hotel room for

the parking

like smoke, arguments in the parking lot at 3:00am -cops called, looks dirty, hole in wall

wifi is extremely slow, cant really stream or download anything at 4mbps download

the room smell a lot like cigarettes and i asked for a non-smoking room

i booked a smoking room and was given a non smoking room

very nice staff, nice room, bed was super comfortable and they have the option of smoking rooms.

the kitchen setup and the room size

free wifi, shower, kitchen

loved the full kitchen

i like the ambiance of the place, the privacy, and the provision of the small kitchen where one could make his

kitchen & free wifi

customer service is very poor and no room service that staff is rude very unprofessional

no towels no room service

courteous staff were on point. breakfast was good

s an entire lot full of homeless people behind the hotel, and they sometimes pass through the parking lot to

the breakfast was eh

things wrong were some parts of the room floor seemed sticky and very weak internet/wifi

a pet-friendly property, i expected some accommodations for guests with allergies

had aud83cudf04 big improvement since last visit in ok no fuctuon guest computer at my all wifi not working

wifi was horrible. everything else was to my liking, but the wi-fi was a joke.

the pet friendly was great

it would have been more convenient if they offered laundry soap for the washers.

fitness center missing attachments to workout with thumbs

breakfast was just yogurt and oatmeal.

serving breakfast ud83dude0b

didn t have breakfast had to leave early

the time for breakfast

eat breakfast, but doesn't seem like much if you're hungry or god forbid, have a family; coffee ran out

breakfast

coffee @ breakfast bar, quiet location with open space to the north (security, visibility), helpful staff

smoking rooms had dust in air

in poor repair, stove top not working, zero kitchen equipment, no kettle, only warm water, only very thin bed

the room had a kitchenette: electric stove, fridge, and a sink

easy to find, good parking, efficient entry, comfortable bed.

kitchenette

i felt safe at night because the parking lot was so brightly lit

they need more breakfast

didn't eat breakfast but the mattress was a little hard.

no wifi

did not eat breakfast

was disgusting, from the floor (blood on the floor)to the the carton, sheet, kitchen (a dozen of small fly on

staff was helpful and friendly, there is laundry room for guests on site

the end of my stay, i was asked to pay for the laundry to get clean, the room i was in, i reported the air was

think they should get a change machine for guest laundry since they don't accept cards

t have any and housekeeping was gone for the day and they apologized what facility do not have a laundry room

created a mess to get shirts to, and from external laundry service - air cond fan impossible to fully switch

nice kitchen area with full refrigerator

breakfast is excellent

eggs, and mushrooms every day but with a different layout, and the kitchen chef is rude and

breakfast was like home foods. kitchen staff was respectful and courteous.

not all kitchen utensils were available, knives were blunt

room, parking to the room, breakfast, everything was nice and went smoothly

refused to let me switch rooms after i informed her that there was a family with little noisy kids next door

my checkout day was sunday and decided to call if the pool was ready to at least have the kids enjoy a couple

location, parking area, overall excellent.

outside towels for pool milk in small cartoon for breakfast.

rooms were updated and i loved the small kitchenette

my second room had no service, poor wifi connection, mold on the furniture, trash tucked behind dressers, dirty

me the pool was hard to get into and out of, stairs, but no railings, and at my age not easy to drive in

pool was out of order

the don t treat the water in the pool

restroom closer to pool

says not pet friendly yet there was a dog and i dropped mine off elsewhere

breakfast was great

it was very clean and offered breakfast

the pool was not working

they didn t offer breakfast!

just breakfast u need to wake up at 5am to enjoys

no breakfast

was a very weak wifi signal in the room

very poor breakfast and if you're late you missed it (no replacement)

also, there is a guest laundry room with washer and dryer ($1

having laundry facilities was also nice and convenient

the pool turned green and was closed 3 days into our stay. really a bummer for me and the kids.

the breakfast bar was excellent

and my kids loved the waffles

network connection for my laptop, really appreciate, but my phone and pad couldn t use hotel wifi due to so

small kitchen with some essentials in case you don't want to eat out was a nice plus

water leakage in room. pool was closed

the breakfast bar

breakfast was not that good

i love the gated parking

we were hoping to enjoy the pool but there was no early check-in or late checkout.

food/drink options, indoor pool was closed, hard time communicating with the front desk staff- we wanted to

pool was not in service when we booked and the breakfast was not complimentary

wifi kept cutting out.

also included at the hotel is a guest laundry, which was unexpected (but much appreciated), and a really good

very friendly and helpful designed for a longer stay, so kitchen appliances were available and laundry

laundry much appreciated

at the hotel is a guest laundry, which was unexpected (but much appreciated), and a really good gym, that had

kitchen staff was not friendly

breakfast was very weak

breakfast and slow wifi connection.

many random people walking around the parking lot area, cleaning people start very early and we re not quietly

the place to eat breakfast is super hot. the elevator has a scary sound when i used it.

the pool needs cleaning better and gets reed of wasps nest in the pool area

more choices on the breakfast menu

easy check in, clean rooms, free wifi

clean, comfortable with a fabulous breakfast

did not like that the pool was not heated

we loved it. so clean and the breakfast was great.

could be cleaner, no laundry during weekend days, classic/old furniture, no reservations at frontdesk

no water pressure in the bathroom, couldn t give my kids a bath because it was so low

the breakfast was good as well but the flavor was weaker than dinner

gym and pool are a plus

swimming pool

they said all bath towels are not clean and no laundry is done

nice gym

that s simple and nice when traveling with kids

everything in the kitchen

love the kitchen in my room

they had a bar but no one was ever at the bar

the staff was exceptional and the bar food hit the spot after traveling all day

the parking

rooms were clean, nice bar on the premises

cover, i m normally a hilton type girl, but chose to stay here because they actually had their bar open

it has a gym and laundry room, pool

it has a gym and laundry room, pool

pool closes too early

pet friendly is always a plus for those of us who travel with our furry family members

gym was tiny and poorly equipped

* effective and cheap laundry service * morning breakfast

kitchen staff made us very uncomfortable

breakfast was enjoyable, and i appreciated that the hotel had a gym, pool, and business center

the pool area needs a little attention

the staff is exceptional, they are all very friendly and helpful, breakfast was awesome the best i've had at

the pull out couch was dirty with trash still behind it, the pillows smelled like sweaty laundry

gym was very basic and equipment old

lights were so bright in parking lot, it was hard to get room dark with curtains

great safe and lighted parking also

pet fee that was not disclosed on 3rd party sites

decor in rooms, wifi is excellent, decent breakfast, lobby is clean and right, laundry was a bonus

didnt have quarters for laundry machines, there was no atm & no coin changer so staff adjusted bill & gave me

laundry is not clean

facility has laundry, workout area, and a lot of shopping areas and restaurants around the hotel just in case

the pool not being open

the cleaning staff took my personal pillows and they were found in the dirty laundry

the gym, is way too old and the

the pool was very small, and hot tub did not work

friendly staff we went to the bar and the staff there was very nice and courteous.

pool and hot tube were filthy

location, facilities, breakfast, courtesy ,etc

loved the patio and wifi that worked on it.

super close to the outlets, fast free wifi, big rooms

there was a small gym and a swimming pool

lots of accessible parking

the rooms were very roomy, and clean with useful amenities like a kitchen sink, microwave and refrigerator

this was especially true of the bartender and kitchen staff

they pool area to small an grown ups can drink in the pool when kids in there

pool was overcrowded with kids who were not being monitored by parents

at last, the gym has no water

i was also told that they would check the laundry and give me a call back either if found or not and i didn

self laundry only vs serviced laundry option at least offered

poor breakfast. not enough washing and drying machines in laundry. long queue most of the time

slow elevator and pack the kids running playing in hall ways

the property is safe, easy parking, nice pool and quite.