came to see the room , she was very pleasant but blamed the dispicable condition on an outside laundry and

folders in the room and staff did not seem to understand this when requested also there was no laundry or laundry

the pool, as nice as it is, it was full of swimming lessons, leaving very little room for us.

only fault really was bar staff were very slow at serving

comfortable room with excellent wifi

laundry service was ridiculously very expensive.

were going a wedding and we requested early check in so we could get ready in the room, hotel was booked out

in addition, there was free underground parking and the tram stop was right on the hotel's doorstep, providing

we finally got a night away from the kids and it was the worst hotel we've ever stayed in

very easy access to transport and everyone was nice inside, the room service wasn t too bad either

shopping mall was closed by which was convenient for laundry/shopping/food

wifi is appalling

friendly and professional staff, secure underground carpark with plenty of spaces, good bar with a great selection

comfortable bed, free parking, no hassle wifi

very friendly staff. nice food. comfortable rooms. free parking was very convenient.

breakfast was super

a swimming pool or spa would make it exceptional!

comfy beds, room service

very good hot and cold breakfast, free parking and decent gym, considering it is a small building

very friendly staff, lovely bar also

additionally, the room lacked basic amenities such as kleenex, bottled water, laundry bags, an ironing board,

i don t like coz there s no plastic to put ur laundry..ironing..small fridge inside the room

no laundry basket in bathroom for used towels after shower

great stay very relalxing and the hotel had a pool which is a great which you have kids

staff were lovely and so helpful from the room service to reception, barstaff could not fault any

to move room as was above laundry a bit rumbling when above on floor 2

not saying i brought my weeks laundry to press there but just to freshen up my pants for the night out but that

accommodated an early check in for us which was much appreciated after an early travel with 2 children

the price for 2 drinks at the bar was over 22 euro. very expensive.

very family friendly. staff made extra effort with kids.

no laundry on weekends

our kids loved the smart tv in the room

gym small

great hotel for staying with kids and ideal for matches with a short walk to the luas

great hotel for staying with kids and ideal for matches with a short walk to the luas

no laundry facility

has all you need: restaurant, bar, laundry service (2 day turn around tho)

the room was clean. the staff is very friendly. parking available.

big modern clean room .beautiful mountains view. comfortable bar and caffe.

kids meals were especially great value for money

was noise, i think laundry room which was minimized with earplugs

the rooms are ok- lack simple up to date add ins like laundry bags, working wifi, the shower wasn t working

good for parking and easy to get a tram

the stairway and entrance and free parking.

hotel wifi was good

in shackleton house - it was beautiful :-) stayed with my 2 sisters & 2 kids, we felt like jane austen at

place, loads to do, spa fantastic, rooms quirky, food and drink brilliant

spa training on so couldn t book a treatment , no pool

at one point, we had to locate a large pot in the kitchen, fill it with tap water, and dump it into the toilet

setting with a waterfall backdrop to enjoy while having a top class dinner and with two beautiful bar areas to

then the bar tender brandon was chatty and adviced on different cocktails

breakfast freshly cooked to order and acres of parking

great breakfast and staff were great, perfect location for travel, plenty of parking

the hotel fault but we were woken with 2 phone calls and a room service which we did not

i think they were still working on the spa area as there were builders in that area.

no phone reception in the area and the wifi wasn't working very well for all of us.

were staying 2 families- 4 adults and 3 kids, we've got an upgrade for rooms, got a lovely evening in restaurant

could hear everything in the rooms around us, hairdryers going at 7am, kids crying, doors ( we have kids and

room service is the worst i ve come across

lovely court yard area and plenty of parking.

no laundry bag in the room

were in a deluxe room next to store room/laundry room got wakened every morning by collecting stores and

rooms are fantastic and bar and lounges all comfortable

we are non smokers and stayed with kids so the smell was very unpleasant

30 and i asked could i get an early check in and they went out of there way to get a room ready for

super friendly staff, great that it is pet friendly and the breakfast was lovely

the lounges and bar was spot on

parking was very handy and secure behind the hotel

super friendly staff, great that it is pet friendly and the breakfast was lovely

wifi good staff nice location

had a room on the fifth floor not sure if it close to an external fan or the laundry room, the door next to mine

room service menu also full of choice

breakfast was so delicious wished i could fit more food ud83dude1e

there would be water babies classes on and we could only use the small but of the pool and the kids were so

direct path to the spa and leisure centre

delicious breakfast

good wifi

location is great, good breakfast, everything is clean

)we found parking very easy so ideal if you are touring

we had dinner in the bar & great service & staff also

was clean however corridors had laundry bags, rubbish bags, empty bottles, plates and glasses everywhere

sure if rooms weren't cleaned and towels replaced due to covid 19, or were we supposed to leave laundry out

dirty laundry bags, dirty towels thrown on the ground and rubbish everywhere

was poor around the hotel, lots of dirty laundry and dishes were in the corridors

card amount 20 euros and when i asked about that i received an email stating that this is a laundry service

also there was no price mentioned for the laundry service, so upon check out

from the laundry/kitchen which was only noticeable when the windows were open

i had an incredible over night stay and made use of the rainforest spa located on the grounds for a morning

great food & choice at the restaurant (had dinner + breakfast) garden is great for kids, there's a small area

wifi was down throughout our entire stay, though they were working to fix it

small rooms with poor laundry facility

to drive to with free safe parking

plenty of parking, great wifi

tidy useable hotel- staff very helpful to reorganize beds to keep kids happy

customer service very good across reception, room service and bar staff

no laundry plastic bag

shame there was no early check in

wifi wasn t great

gymnasium was small but had good, new equipment so i could do a basic workout

to all areas we wanted to visit, easy check in & out, convenience store & irish bar close

there was also a chunk of time one nigh when the wifi wasn't working

i also loved the bar on the 7th floor & the outdoor/smoking area

rooftop bar is excellent and our kids loved the robot lofty. the location is perfect for us.

the staff were so helpful and kind from the receptionists, to the bar staff and the restaurant staff

rubbish room service. the forgot our order!

no bar due to refurbishment.

gym was good and the rooms big and

staff were excellent, great location, would recommend for family travelling with kids.

excellent shower and gym

wifi very poor not too much choice for breakfast

clean towels has a strong scent of laundry detergent

only complaint would be the price of the laundry service

rooms a good size comfortable bed great facilities and we had an early flight so got a takeaway breakfast which

we love the pool

the swimming pool was nice but full with kids at a certain point

cleaning and laundry of high quality

also liked the street and the parking and the umbrellas for use

is a wonderful facility, elegant, clean, classy, great rooms, staff, bar and restaurant, parking free on premises

stunning breakfast. lovely staff.

the only very small downside is that if you have a car the onsite parking is limited

word of thanks to every staff member as they were phenomenal, especially the lobby staff at the bar staff, so

no room service. no option for any food after 11am. only carvery at 1230

i booked i had thought that breakfast was included, i didnt see the add breakfast prompt, not their fault but

great beautiful cozy hotel, rich irish breakfast

very good park nearby which became a big plus for my family with kids

also, when i had some laundry done, i was told consistently that it was 12 euros, but when i went to pick it

manager added money to the cost of laundry. we agreed to one price and was charged more

elsewhere for laundry service

i also really appreciated their quick laundry service

for instance, there was a room service list in the room offering food and wine from 2-10pm every day, but when

great laundry service too

they also provide laundry both wash & dry for 12 euro all together

view, friendly stuff, cozy atmosphere, fast laundry service, nice breakfasts

parking on site, very close to supermarkets (tesco, donnybrook fair), a laundry machine (k petrol station),

was quite expensive to do the laundry

nightclubl a better use of space would be keeping the restaurant open for the evening meal and a laundry area

staff was kind and helpful, room cleaned and wifi very fast

excellent food. location could improve from the bar area.

of earplugs on each nightstand, and the usual shampoo/conditioner bottle, shower gel and a small bar of soap

sharon and amber-excellent bar staff

rooms are clean and comfortable and have daily room service

good we had was room service which was poor, however we complained and the manager was great refunding all our

great staff nothing was to much trouble great service lovely bar and breakfast

great location for the 783 dublin express bus stop (right at the side) and 20 mins walk to temple bar and great

working wifi with good speed and without a real speed limit

great room, great gym, lovely bar and lobby area. perfect! 10 minute walk from grafton street.

the gym had great facilities

gym needs more machines to be added

breakfast was very impressive and plenty off it

couldn't cast to the tv as it wasn't connected to the hotel wifi.

reception which wasn't a problem but room was very cold and we were woken early next morning by laundry been

deck each time we needed more toiletries; half-assed room cleanings; a couple hassles with the laundry service

was cold and woken very early due to noise from laundry been delivered/ removed

as well as sounds from the ceiling outside the bathroom, sounded like washing machines doing the laundry which

they don't really have laundry services (charge per item, very expensive)

breakfast was good.check in and check out fast,had laundry facilities

nice and music from the night club you could not sleep with it any of my kids could not sleep

price of the drink at the bar was really really expensive i mean i got a tiny bottle of coke and it cost five

room service menu in guest book was wrong menu and price

we were last to leave the bar so noise wasn t an issue

very friendly staff and the bar is so cosy and relaxing

wifi was also very weak, as was the tv signal

bar downstairs was fantastic

the wifi was really bad in the room.

very close to my office. the food in the bar was very good and the service matched.

found dirty laundry from former guests halfway under the bed and some other things that the housekeeping must

we had room service, food was fabulous, still very hot

good parking availability

property and excellent location with ample parking, wifi, gym, and the food was wonderful

bed, large size room, exceptionally helpful staff at reception, and a surprisingly well equipped gym (most hotel

breakfast in the morning was pretty poor. wifi was spotty.

free parking was great also

the hotel it self was lovely and lovely breakfast the will happily make pancakes for the kids ect

there was no spa in lucan spa hotel. no room service.

the hotel it self was lovely and lovely breakfast the will happily make pancakes for the kids ect

was very comfortable, staff were helpful, room service was great

the breakfast is outstanding

large room, bar downstairs was great. excellent beer selection

the room service breakfast was really disappointing

t understand how the hotel think this is an acceptable amount for what they refer to as the pet package

no room service no laundry service in room amenities not

in my mother's room, a bag of dirty laundry was left on her floor

great bar and staff. helped us relax after a stressful airport event.

wifi connect process included spam,too easy to click on unwanted subscriptions

breakfast wasn t huge but the quality was outstanding and everything tasted great

no laundry service as indicated

the laundry service is hired out by the hotel and is apparently terrible

family room was on the lower ground floor and phone reception was very bad - though the hotel wifi was fine

it so it would be a good idea to have bottles of wine or bottled beer and some goodies for the kids available

beautiful hotel with delicious breakfast. perfect location and very friendly staff.

location, near the bus station to/from the airport, temple bar street is in 7 minutes walk

stop, so just a 12 return price from the airport, and 10 or 15 minute stroll from the temple bar area, with

left some snacks as a happy birthday for my husband as well as giving us a free early check in

waived early check in fee

proximity to temple bar but quieter

laundry needs improvement

staff was so very helpful, even took care of my laundry issue, thanks george!

wish the internet/wifi would have been better, stronger.

wifi in room

lovely breakfast / room service , staff so helpful , room excellent and quiet great night sleep

tastefully decorated, comfortable with excellent room service and close to all amenities, 5 min walk into temple

i liked the room service. breakfast delivered to my room. excellent.

location if you want to explore the temple bar area

very comfortable bed. lovely staff. very good wifi.

the staff delivered a small gift from the kitchen at no extra cost which meant alot to us

unfortunately it was on the ground floor beside the reception and the laundry

at first we were given a basement room, which i wasn't very happy with as it was stuffy and the laundry next

were in a room directly below the laundry room which was used very early in the morning

the laundry was directly above our bedroom so there was very loud banging in the evening until 7pm ish

they facilitated an early check in too as we attended a concert and have parking on-site

really fast turnaround on laundry

the fact there wasn t any laundry facilities in the hotel.

clean, modern hotel with good gym and food

the location is great as it s in a quite area but only an 8 minute walk to the vibrant temple bar area

it has a good bar and restaurant

there was a bag of laundry in our room

that would save on labor costs and reduce the environmental impact of all the laundry

early check in, possibility to leave bags after check out to collect later

hotel employee at the bar was

didnt have much selection of drinks at the bar so wee had to go to a different one to get them but other than

we used the laundry service and it was prompt

allowed an early check in of 12pm midday- we checked out exactly 24 hrs later at 12pm the next day

i think the hotel bar could be improved

checking in, the receptionist was about pushy when we asked about a early check in

gym is quite small though for the size of the hotel, but it is located close to city centre gyms

laundry service was quite good and very reasonable as well

near the canal, near a bunch of good restaurants, bus stop, laundry/dry cleaner, etc

room service excellent and staff very friendly and helpful

free wifi, free water in the room, all positive

friendly staff and comfortable bed. bonus very early check in offered.

now our kids are mid teen and adult and finally we could go somewhere and trust them alone

small issue but our room was located near the elevator and it was quite loud which disturbed the kids sleep a

room service breakfast could have been hotter

6 min walk from temple bar and 5 min to vicar street

i stayed with my two kids and we found the location excellent, the beds comfortable and the room clean

room good and clean and have everything if you want to cooking or do your laundry

spacious apartment with full kitchen and laundry. excellent location.

was no laundry soap to put in the laundry machine and we had to go out very late (didn't arrive til 1) to

laundry service quick and reasonable

would have liked faster laundry options.

timing of laundry and room cleaning service a little ambiguous

staff were very friendly and were always more than ready to assist with any query, whether it be laundry, food

the irish breakfast is very good and the staff was very helpful

possibly more to do with kids

check out was not enjoyable as the staff tried to place an additional early check in fee which we had to prove

no jam with the pastries small things like unable to get in the lift as it was being used for laundry after

the hotel and the room was beautiful and the breakfast was amazing

complimentary wine and breakfast were outstanding.

lovely large room with excellent technology ie fast and consistent wifi, large flat screen and music options

bed was extremely comfortable, friendly staff and the breakfast was delicious

we were provided with a free parking space and walked over to the dart station that is about 5 min walk away

fabulous hotel. the staff were very nice and friendly. great parking spaces

free wifi worked well without any extra logins

wifi didn't work in our room or around the hotel

the bar and restaurant in the hotel are also lovely

in addition, we used the laundry service which was very worth the price

had some laundry done and the some items not fully dried

breakfast could be a bit more improved

breakfast options and bar on site were very convenient

the food was gorgeous, so beautifully presented and room service was nothing but first class and rapid

environment and great spa with hairdresser and beautician

the rooms were spacious, beautifully decorated, and equipped with high-end amenities that added to the overall

night we were in a very noisey room -i think an air conditioning unit was running at the gym on same floor 24x

the best trained staff ever. great room service &food in room was excellent

spa out of action and gym v small

like air freshener bar & restaurant closed for refurbish, so no ice, or anything else bags of laundry piled in

smelled like cat urine in the hallway there were blue large bags of laundry outside of almost every room wasnt

to cleaners room/ cupboard which was noisey sounded as if there was someone in room also large laundry bags left

laundry service was also overpriced and would ve cost us over 200 for a medium sized bag of

to a church and bells went off all night, laundry bags left in hallway all day and tstill there at 1am could of

no laundry facilities

by coincidence ireland were playing england in a rubgy friendly and the hotel sets up a bar in the car park

to arriving in dublin early morning i was hoping for an early check in

there is no room service

staff great spot, easy to get into town but a little calmer nice large room for a single good wifi lovely

through from the main pedestrian street and all the shopping, five minutes by foot to the temple bar area

no pool or spa facility which i

we had breakfast in our room..the food was gorgeous.

from the doorman to the waitress for breakfast

room service was excellent, had breakfast in bed and it was as you would expect from the westbury

stay a little pricey compared to outer big names hotels heater next to kids bed wasn’t ideal as so hot had to

went perfectly, the staff was nice and welcoming, the room was clean and the wifi worked perfectly

guest house, very friendly staff, early check in allowed

i never had any issues with the wifi, it was excellent and fast

good location in dublin 2 near the city centre. the wifi was good.

additionally, they're charging 11 pounds to do 1 load of laundry

they charged 11 euro for the privilege of using the washing machine- i asked if there was a laundry service

spacious rooms with luxurious bathroom and laundry facility...

lack of room service. it s not always available.

it is also nice that there is a kitchen and a big common room with couches

great range of onsite facilities for anyone interested in spa, pool, dining, laundry services, concierge

staff rooms cleanliness bar restaurant

food, pool, service - everything was divine

we were really impressed with the turn down service and the fabulous breakfast delivered to the room

breakfasts were fabulous, always correct, which is most unusual in an hotel in my experience of room service

we did our laundry and i have to admit the all-in-one washing/tumble dryer was fantastic, one of the few i've

scandanavian cool vibe, wide plank oak floors, incredible facilities (fully equipped kitchen and laundry

spacious, clean rooms with excellent amenities, including in-room nespresso machines, wifi, fast room service

staff, location , room service , and the park is beautiful

the gym could do with updating.

laundry very convenient and good standard

service was excellent breakfast was self service and lots of it massive car park had use of the gym and indoor

breakfast in any hotel i ve stayed at in ireland staff fantastic little pricey but you have to

large hotel, modern good wifi

wanted to avail of an early check in to put some decorations and gifts in the room to surprise our friend

room service was very slow at times

wifi was good

i ordered room service dinner and didn t get it for over two hours

seating areas and bar and restaurant

the hotel staff were lovely, the food was good and the room service swift.

a good space for a meeting with fast wifi

night staff was rude and when we phoned for room service (5 or 6 times) he constantly pretended he couldnt hear

arrived at 1am with kids in tow

the libary bar was lovely

i needed to work in my room for a presentation but i did struggle with the wifi connection.

need more laundry facilities

having laundry facilities on site as well as a restaurant and bar make for a great stay easy access to so

hostal needs to offer better laundry services

the laundry mat is easy to use and i like that they are there 24/7

for laundry service and is paid 7, including drying but it was really bad, my clothes were never dry

there was no place on the property to do your own laundry.

disappointed when i had to pay 12 to park my vehicle which has a height restriction and laundry company

no proper laundry service

room was very noisy i think it was next to laundry room so i could hear washing machines and as it was above

open wifi.

laundry service was expensive as everything was dry cleaned, would like a less expensive option for

everything was amazing i did feel like there was price gouging in the services such as laundry(which is charged

because the pool, hot tub, sauna, steam room, spa, massage, bar, room service, laundry service, bed and bath

pool child friendly, luxury changing facilities, breakfast staff very friendly and helpful

awesome spa area

the prices for laundry services are too high.

really bad wifi

free wifi was also useful

modern and new with good facilities, got complimentary late check out and helpful staff

the river, can walk to most of the attractions, room good size, choice for breakfast was amazing, bar drinks

location, with the kitchen and laundry facilities located on level 1

the location was great, just a little further up from the temple bar area, so it was still very convenient

location in temple bar area

location was excellent and the hotel bar was cheap and great atmosphere

liked small rooms thank god girl in reception named ella helped me and my 2 kids to change rooms into bigger

key left at reception, front doors locked at night) but mod cons (shower room, flat screen tv, wifi)

the lady that booked us in was very helpful and friendly and then rory who was in the bar very well mannered

on my last night the wifi didn't work

we stayed with kids and they wanted pancakes or waffles but nothing like that on the menu

the staff in the bar were very pleasant

on return, we had room service which was delicious

wifi was great

staff were very friendly and helpful,room service was good

the breakfast was lovely staff at breakfast could not do enough for u