the kids enjoy the heated pool and he had a great time fishing

the spa was perfect

it was super clean and the kids loved the pool, their first time going to the pool in the winter lol

didn't get to enjoy the pool as much as i would have liked because of loud kids but that is not anything that

even though we did not use the spa the staff was kind and generous even giving us some free samples to take

many times front desk and bar were left unattended

we did see deer in the property and the kids really enjoyed that, but that's not exclusive to the resort

the pool was cloudy

good location for surrounding activities. helpful staff. pool was nice.

the bar area was good but not the best service.

laundry and gym were not open, due to covid

better fruit. softer and less frozen. no clock in room. larger tv. no laundry bag

boxed breakfast carpet cleanliness no laundry facility

for instance, we had to go to a completely other building to use the laundry

the elevator did not work or laundry soap dispenser

we were counting on their laundry service but they didn't have one

we didn't have to worry about parking on the street (there was parking at the inn) or drinking a bit too much

parking is tight

room was very clean and the fireplace was so cozy

parking was a problem. one night we almost could not find a spot to put our car.

clean, spacious room, great laundry room

one other thing that was very helpful was the onsite laundry facility which had several large washers and dryers

breakfast was great, the facility was clean and attractive, the grounds were beautiful, great

the gym was adequate and my children enjoyed the pool

spacious, and comfortable rooms and great breakfast options

laundry room had an auto-lock that i did not know about -- locking the door at 11:00-ish pm each

there was a good amount of trash around the building and in the parking lot.

breakfast was very good

pool was very small

in elevators and halllways, roof tiles missing in hallway, luggage carts left out in snow in parking lot

no gym on site

the city or parking lot & houses

did not have the pool open for my grandchildren

no indoor pool

we were 2 different families kids and parent sleeping in the same room

the laundry manager had an attitude about a late check out.

spacious suite and free breakfast. laundry on site is also good.

carts (8) of them with dirty laundry sat outside our room for over 8 hours

great and courteous breakfast staff.

wifi seemed a little slow

gym and laundry are closed due to covid

some of the front desk staff was young college kids who were unattentive and need to work on customer service

upset that the indoor pool and jacuzzi was not warm at all and when i go somewhere to stay with kids in a cold

there were kids running up and down the halls all night the first night, but the second night it was good

was traveling with my kids and we selected this hotel because of heated pool and hot tub, neither which were

pool could have been bigger

pool very small.no whirlpool. no complimentary coffee ,cookies ,popcorn etc.expensive hotel .

we decided to have some ice cream with the kids around the corner

parking was limited

the price ? short parking spots in the back

sure if room 318 is close to the laundry or something but it was extremely humid in there

i was too tired to make use of the wifi, so i cannot speak to that

the outdoor area with fireplaces to sit at night.

parking outside the door. balcony and multiple fire pits added to charm

i live the decor and that it s pet friendly

and the laundry was operational

of parking & bathroom configuration, laundry not working and had a note to walk over to the hotel next door to

laundry room didn t work , waffle machine didn t work , breakfast options were bad

the wifi was very slow, so it was hard to surf the net on my personal ipad and computer.

great location. great access to indoor and outdoor pools

friendly staff, clean and have convenient laundry room

the laundry facilities were consistently out of order during our 4-day stay, with promises of repair

it had a guest laundry and self serve hot breakfast

i loved everything about the place, they have laundry room that is very reasonable and the staff are all very

our room was next to the laundry/housekeepers space and that was a little noisy but not at night

a little noisy from adjoining room. we were across hall from laundry.

road in front of the hotel was very busy and the laundry facility on site was out of service

also, the door to the laundry room at hotel was constantly left open to see as i walked by

laundry at facility was a huge bonus.

laundry was broken, staff as rude and not helpful. room smelled

room had a bad smell that was overwhelming and didn t go away (smelled like burnt laundry mixed with old

laundry facilities were non existent

indoor pool was a tad on the chilly side but fun with kids

hotel for the indoor pool, very upset kids to learn when we got there it was empty for maintenance

the pool was kinda cold

my kids loved the cookies they had at the front desk

pool was nice

pool inside is a good idea with you have kids, the breakfast was so different that the other places, they have

parking was jammed.

the pool and gym were both very clean, plenty of towels, equipment in working order, etc

guest laundry facilities came in handy

i needed laundry detergent and the gal at that desk had small bags for $1

the pool and outdoor amenities. the staff.

very quiet. pet friendly. large space to walk the dogs. staff were very helpful.

was very friendly and extremely helpful the property was clean and well maintained plenty of parking the room

was placed in a room next to the hotel's laundry facility (for the cleaning staff, not the guests) and the driers

new room located us across from the ice machine and laundry - lots of noise, did not sleep well at all

the kids loved the pool an so did i

getting out of the parking lot

odd parking lot layout.

also we needed a room that was pet friendly that was honored as well

the wifi really was not available most of the time we were there

not realize it was a pet friendly motel that didn t have rooms that were not set aside for no pets

if the free wifi would have been secure, it would have been a flawless night.

having pets will lead to fleas n other insects in the rooms

it was a gas detector in laundry room that needed a battery backup

literally placed us right beside the laundry room and hotel office so the staff hung outside our room and smoked

wifi was horrible

environment didn t feel safe and there wasn t no housekeepers and the service is trash the wifi doesn t

partake of the offered breakfast

at 3 pm check in all the laundry carts were still lined in the hallways

we were upset that the pool was not usable, hopefully next time we stay it'll be up and running.

location cleanliness and that we received full breakfast and pool was great as well

location close to golf course and downtown.

breakfast