guest laundry

great location. free parking. free breakfast. laundry available.

i really appreciated the free detergent in the guest laundry

wifi did not work for most of the time

it has character and a good little gym space.

tv didn't work, laundry facilities closed due to remodeling

no free wifi. due to floor renovations, the coin-op laundry was unavailable.

self laundry

no we don t have that, no we don t offer that yes we have laundry on the 5th floor but you will

we would have loved to use the pool on the rooftop,but,it was closed due to the season

brayden was an awesome bar tender

the bar and restaurant on the main level were very convenient, as well as offering good drinks and

the rooftop bar was beautiful, and the breakfast at the restaurant was very good

was surprised by our room service delivery being in take-out packaging and not plated, but all was provided

room service

no ice bucket no plastic laundry bag room by elevator

there is no breakfast, no room service, no laundry service

the place and was very pleased to find there was a laundry room

guest laundry (washer/dryer)

laundry took 48 hours and us extortionate

nice bar area

very big room, amazing gym at the top floor, wonderful coffee at the hotel restaurant

later bar hours

rooms and the bar staff are great

spacious restaurant/interesting bar

no laundry because of construction parking is expensive

everything else. especially breakfast and laundry room

staff, breakfast and location

kitchenette in our room was cool

room had a good size, nice kitchen, shower worked well, friendly staff, close to the metro

laundry is quarters only and like $4 per load

the staff was rude. the guests laundry was terrible.

laundry room dryer didn t dry our clothes, but the staff was kind enough to give me back the

and when i needed to do laundry, the front desk had no quarters for my to buy

great breakfast, great service. kids had a blast.

restaurant on site and laundry room available

it took our kids, 1 & 5 years old, hours to go to sleep than usual because the room was so uncomfortably hot

clean and good shuttle service

i had a safe in my room, refrigerator, room service

the pool was outstanding and we enjoyed it daily

there is an on-site laundry, which used to be free, but is now $3 per machine

disappointed that there is, as far as i could make out, no laundry facilities (the hilton garden inn down the

comfortable bed and pillows- always a pet peeve of mine

pet friendly, great customer service, delicious cookies at night

and clean, the staff was friendly, nice pool and courtyard to chill in

doing laundry was easy and i didn t have to pay.

the availability of laundry was not promoted

i wish the laundry room worked and i wish it had better drainage flow in the shower.

the guest laundry was also a surprise

had washing laundry facility

for laundry they don t have a coins, you can t use paypal or credit card

it's impossible to get an extra towel or a laundry bag

the extra amenities:pool, gym and laundry supplies or poster directions

laundry room was out of order.

the pool was cloudy, the gym is rusty and outdated, the laundry room signs were incorrect

guests hung laundry out windows

they have a virtual golf game setup in next to the bar

the gym was also a huge plus for me

nice staff, beautiful building, terrific gym

for room service 3x via phone and only getting it after going face to face at the front

there were no laundry facilities

no laundry :( i really missed

there's a cafe and restaurant, also laundry nearby

it is very close to van ness metro station, and has a cheap laundry shop and the

close buy to stations and some shops and laundry

drainage is not working -even if the room was not smoking but still have bad smell - door is hard to open (broken

price and free parking

was not non-smoking, even though it stated it is

night someone was mugged in parking lot

no way to contact desk, wifi password didn't work

grounds, nice gardens, loved the outdoor seating at the bar and grill

setting was beautiful. excellent fitness room and pool. on the weekend it was almost empty

in was marginal (inattentive staff), parking was inconvenient and challenging, access to the building confusing

very clean. parking lot available and also self laundry service

and you can do your laundry

, complementary breakfast, round the clock coffee, close to scores of restaurants and metro line- very

else cause i could imagine somebody else going through the same thing that i went through with kids thank goodness

the breakfast was hot and fresh

coin laundry for guest use

wish they had a pool for the kids to enjoy

no gym no jets i'm tub and room floors were dirty.

the flawless wifi and youtube option on the tv remote; the plush, comfortable mattress.

the coffee shop & bar in the lobby were closed due to covid 19.

no ambiance . laundry service difficult

the guest laundry room makes life easier for long stays

laundry payment is not digitized, we have to use coins, but reasonable for 1 load is $1

right there and then that this hotel customer service was non existent but for the sake of my kids we stayed

there should be more tea varieties to chose from and chocolate milk for kids in the rooms.

they had laundry facilities and free tea and coffee in the mornings

like the privacy and having access to cleaning facilities such as a laundry room and 24hr store near by

convenience to public transport, cheap laundry facilities, friendly staff

the laundry took my money because it wasn

our room stunk of smoke which effected the smell of all our laundry

has a laundry room

size of room, location, cleanses, free laundry

my sheet was with the bloody spots which didn t come out after the laundry

the didn t have a laundry services

our room was by the laundry shoot when you came into the door of the room it wasn t a very tight fit

outside area had grills and lots of seating for visiting, and they offered a laundry room at no

good locaction and free laundry!

access to laundry and fitness center

the room was a full blown one bedroom apartment, they offer free laundry on-site with commercial quality

the facility had a laundry room free of charge with high capacity washer/dryers

restaurant was a little pricey. no laundry facilities.

plus i was informed of valent charges or informed i needed a kennel for my pet i traveled from far away to stay

it so clean and had all the amenities you need they had bounce house for kids music and refreshments in the

the fridge did not work, there was no kitchen in the room(even a microwave)

room service is great. they are very accommodating

restaurant and room service were not available as it was thanksgiving however the epicurean restaurant right

thy give me and my 3 kids one small room with one bed

no gym.

there was no indication offered about wifi, food, services such as a luggage hold area, etc

buses are free nowadays, with wifi and battery recharge facilities

one staff member said to get in lobby, lobby said to get from room service

on this occasion there was an issue with the wifi signup which worked fine on the laptop but not so well on

atmosphere, the diversity among guests, and the eating options: hotel restaurant, side cafe, and room service

the wifi is fast

we were distressed to find the early check in fee which would deter us under normal circumstances

wifi needs improvement.

for a bed & breakfast, there was nothing i didn't like.

breakfast was excellent and made to order

cleanliness, hospitality, comfort, breakfast

charming and welcoming bed & breakfast

it was written they have laundry service but it is not true.

also room service was terrible - served stale corn muffins (leftover from the night before

, no gym) but clean, well-appointed rooms and friendly staff

there was a gym available but it was pretty small. the room was nice but a desk was missing.

the hotel has an onsite restaurant and room service is available

the concierge was very helpful and called across to the marriott to ask if we could use their laundry since

they didn t have a place to do laundry

food at room service was ok - not great for the price

alternate breakfast bar could use even more variety, including hot options, in food and beverage

the gym is free and big too

there are no signs that say where the laundry room is located

maybe a larger laundry room and or more modern machines

the lobby is nice and there is a pool and laundry rooms

also laundry is

housekeeping came in daily to freshen up our room, there was laundry on site which was also convenient

of coin laundry facilities

- use of gym and additional gym facilities across the road was beneficial

the restaurant was closed for 4 days without notice. we didn t get room service nor cleaning.

would be great if breakfast room service could be ordered in advance

room service tel# on the phone in the room was apparently not correct

the amenities are poor: scad breakfast, no laundry service, patchy wifi which is very annoying

and the breakfast is

small snacks and fruits at our disposal all the time which was especially pleasant for our kids

* not clean at all (specially bathroom - look at the picture) * noisy * high pet fees

wifi was spotty and breakfast is extremely sparse/ basic.

laundry piled up in the hall like a college dorm room

no laundry service but the washer and dryers they had were broken

would've appreciated a guest laundry room and maybe coupons or vouchers for local dining places.

good gym with weights, yoga mats, treadmills etc

great downtown location. nice pool. friendly staff.

comes to a halt if it is not, although this should be a non- negotiable, and considering it is pet friendly,

we booked a family room with 3 kids, room was not arranged for it

kids didn’t have blanket

run well - gave room key where room was occupied, staff complaining about each other, no room service, view of

wifi was non-existent, the tv had a spinning wheel as if it was trying to connect

staff was friendly, nice having a full kitchen.

breakfast was also very good

the room was a wonderful size. the kitchen was a huge bonus.

facilities are 6/10 , size of rooms is good for couple ir small families, also kitchen is good

spacious rooms good breakfast options free light dinners during the week friendly helpful

various hangers to meet every need, top shelf motion detection light, heavy muslin spacious laundry bag

would have liked a plug in the kitchenette and the bathroom.

great staff! stylish rooms. good breakfasts. very good gym facilities.

location, very comfortable and spacious rooms, good breakfast, decent small gym and nice

great bar with a good selection of drinks

roof top bar and piano bar. rooms were very nice as well.

building and rooms, no light (except in gym, which is very small), small lobby lounge, expensive relative to

the hotel needs to be updated desperately and the pool is the size of a large bathtub

pool is just an oversized bathtub

the bed was soft, the bathroom was gorgeous, staff are more than friendly and the room service is great

limited choices for room service

the bed, helpfulness of all the staff, the room service

paid a package that includes breakfast

staff held a meeting during breakfast and there was nobody around to look after our needs

pool and spa

pool too small

breakfast is excellent

swimming pool , price

the spa was great

a high end property, the water at the lobby bar tasted like chlorine - at this level should have filtered water

also, we wanted to put our leftover dinner in the fridge, but the fridge had mini bar stuff to purchase all

boutique with a full bar and breakfast

location, clean attractive room, great bar and breakfast

the laundry was over an hour late (despite a 5pm guarantee) and required 3 phone calls

expensive with no laundry room or pool

thats how they come from the laundry

the laundry service was too expensive and the clothes were not ironed correctly

on top sheet; no sheet installed between comforter and bed; mischarged on laundry; room carpet old and

loved the gym facility hot tub and pool

the staff at the gym

member - i am but needed to pay to get online to access my details, utilises sensors in mini bar so make sure

this location doesn't own the pool/gym so you have to call & make a reservation to go to the pool - first time

good buffet breakfast, fresh renovation across the property

wifi did not work 3 out of the 4 days we were there laundry room would have been nice

very clean, helpful staff. laundry facilities too.

location, size of rooms, free breakfast & wifi

planned to stay closer to the museums but chose this hotel for the suite option since we have 3 kids

planned to stay closer to the museums but chose this hotel for the suite option since we have 3 kids

gym, lobby space and food options

we enjoy the size of the room and the spa inspired bathroom. also the bed is very comfortable.

the pool was quite good but strangely a shower was missing

great room, good fitness facilities (gym & pool). friendly and welcoming staff.

in, was given a wrong room (but this was quickly remedied after i called) the hot rob in the pool area was closed

loved having use of a laundry room

comfortable beds, spacious room, friendly staff, on site laundry

there's a decent gym (no barbell rack) and laundry options on the 3rd and 4th floor

staff were so nice and helpful during breakfast, the reception, and finding quarters for me to do laundry

the location,breakfast,happy hour drinks,the size of our room and the available laundry room.

wish room service pass more frequently they didn t clean our room during our stay, however they passed

the hotel also offered us an early check in and accepted our request for late checkout so i could shower after

bar tender, chris, was awesome

for money, well trained staff, exceptional gym, transportation to the metro, fantastic gym, great room, good

the kitchen was equipped with everything needed, including a refrigerator

laundry service good

location - we felt comfortable walking in the area with the kids

understanding with my room, the room felt small for 2 adults and two kids

room service was slow when asked for cups

location - we felt comfortable walking in the area with the kids

no laundry facilities

the receptionist even had a toy box and allowed my kids to each choose a toy

the receptionist even had a toy box and allowed my kids to each choose a toy

the gym is clean and, while not so well-equipped, provides some good options, especially for cardio

it is gross to have kids on a pull out mattress where the only thing that separates them from a very used

the on site laundry was clean and convenient

room service was no service - a delivery in a bag with plastic forks and knives

no free wifi in the rooms. confusing information about how to get room service

the gym is really nice

the breakfast for room service was delicious, food very good

self-service laundry facilities were much appreciated

laundry very expensive

very friendly, restaurant / bar had good selection of food and drinks, and the hotel has a small laundry room

pool was tiny!

decent and comfortable stay. daily room service.

nice to have a kitchen and useful to have laundry facilities in the hotel

full kitchen. laundry facilities

guest laundry in the

we used the laundry, which was in the basement

it s clean and cosy. it has a laundry room.

it may not be like this every weekend, the music from the hotel bar was really loud for 2/3 nights there, even

we asked to get an early check in and a late check out, and we got both

the first floor restaurant and bar are very well designed, but unfortunately the hotel management tries to

the only hotel bar doesn t open until 5p

the restaurant and the reynolds bar are awesome

cheapest self service laundry facility in the hotel

quiet, great breakfast, nice view, safe, near restaurants and walgreens, laundry room on 9th floor was very

the hotel was completely updated, had laundry, fridges, a great breakfast and to top it off, the staff was

the laundry room was small

laundry had to be brought down to desk and collectef.

no in-house laundry and no pool.

it had laundry sitting around, old boxes, and unfinished-looking materials accompanied by a weird smell

wouldn't recommend as a business traveller stay - the laundry service was down

no room service, poor room cleaning service and maintenance , no laundry service.

the bar it is impossible to understand not having housekeeping, no products in the minibar, no laundry service

delicious and nice variety. great room service.

ubicacion, bar and breakfast fine as well as the staff that was kind and professional.

room service

the room service staff and people we encountered in the hotel were great.

paying for wifi and to use the gym for a 400 dollar room

after housekeeping had been through, clothes that were left folded in the bed were thrown into a laundry bag

laundry room inside the hotel they ran out of coffee capsules for the room but they compensated me

about self laundry services which was stated in the guide in the room but was met with a very hostile front

wish they would have offered guests onsite self laundry option

laundry service ridiculous breakfast, very limited and poorly presented

room is perfect, the cleaning was very good, the fitness room was perfectly, for 26 dollar for person you got

the views, the bar in the lobby, and the decor are fabulous

coffee maker in the room, no refrigerator, no laundry bag

available for costumers, no water, no laundry rooms, no food even contactless deliver, for deliveries need to

staff was helpful with early check

wish there was a phone in the room so i could call for room service

room service/restaurant sucked,they didn't provide me with no condiments to go with my breakfast

did not have basic amenities like iron, microwave, on-site laundry, bathroom door which can be locked etc

the hotel states that it did laundry for an additional charge

they don t pick up laundry from the room or bring it back to the room and that s a shame as other hotels

the hotel does not have laundry room much less any modern day amenities such as pool or hot tub, microwave in

it would have been nice to have socially distant room service or pick up for those who needed dinner

was under construction, guest laundry dryer was out of service for the while time we stayed, cleaning products

it was a mini apartment which was great we had a sofa and a kitchen area.

i got up early and wanted to go to the gym and she was not very pleasant or helpful

wifi was so bad, we could not use it nearly the entire stay

is no onsite bar service which is not that big of a deal as there are many options in the surrounding area

bathroom dated and a little small, no laundry facilities

facilities at the hotel - pool, bistro, laundry were great

the laundry area is simply dirty

i loved that they had a great restaurant, bar and laundry facilities

guest laundry facilities weren t great and the washing machine was broken

clean, exceptionally friendly staff, amenities such as fresh water fountains and a laundry room with complementary

room, great facilities- gym, laundry room, bar

there s a laundry downstairs

for finding walking sports shoes in georgetown, places to walk to on capital hill and environs, laundry soap

there was laundry and a separate entrance for bicycles

the snack bar area was a little disappointing, lacking selection and beverage was not available.

the bar was great, the bartenders were very nice and accommodating

room service could use improvement. we are not accustomed to assembling our food!

the bar was closing but they were nice enough to serve us a glass of wine

love the bar and restaurant

breakfast was wonderful - nice variety and hot

there is no kitchen in the room , although it was spacious

wasn’t expecting it to be so many kids but i understand that it was a soccer team/ tournament going on so that

staff cold and unwelcoming -what is the point having a kitchen without utensils, cups, mugs, etc -plugs in

metro is cross streets. nice breakfast. grocery store is at the first floor.

need to have a laundry room

room service

bar was very comfortable and delicious for dinner

kids loved the breakfast

room service menu too swanky sometimes you just want a club sandwich and fries or a slice of cake

clean, good location, fantastic breakfast, decent gym

refurbished rooms which are large and modern. gym good for a hotel

inclusive breakfast is misleading, it only covers two people, even though the booking was a “kids stay free

the reservation if we were not satisfied when we asked why—at 11 pm, after a 5-hour drive with kids

nice small bar for a pre-dinner drink and a great breakfast in the morning

thought the customer service was amazing , like cleaning, laundry, room service was fantastic

the room had a beautiful view. room service was fast and delicious.

we loved the pool, and i was impressed by the gym, which was very good for a hotel, in my experience

my kids had a great time and the location is perfect

wifi. was not good

having access to the laundry facilities was also useful

plenty of great restaurants offer delivery and there's a target on the next block and the laundry room was a

laundry service would have been helpful

people were using the laundry room late night

would love complimentary breakfast!

the gym is very basic

only two coffee cups and coffee sachets even though we were three adults and two kids

slow wifi

tried to call front desk and room service many times and no answer

to make matters worse, they suddenly decided on day 3 to charge a pet fee, even though we confirmed dogs were

hotel doesn't have a self service laundry, so for a family who's travelling for leisure it's way too expensive

call and am told that we should have been told at the front desk that their laundry delivery was running late

gym room could be bigger. more cream for coffee in mornings.

room service prices for the quality.

terrible room service food and a lumpy sofa bed mattress

location, offering breakfast to go, gym open , laundry facilities, keeping up with the clean towels and garbage

the in-house laundry and kitchenette were convenient for a family

the in-house laundry and kitchenette were convenient for a family

location, cleanliness, breakfast

breakfast options we re nice

there's a laundry on site

the laundry service also came in handy

good size room with spacious nice bathroom good housekeeping availability of self-service laundry facility

they have a guest laundry room that's pretty cheap and came in handy

aircon's were a bit loud during the night and it was a bit difficult with the laundry facilities being only on

perfect given american standards breakfast was good

breakfast was convenient and lots of

was nice for a family with 3 kids

great place to stay. great staff, good breakfast, clean room, affordable.

my kids nor i felt completely comfortable

and the free laundry service was helpful

awesome amenities having the laundry on 9th floor was a big plus on a long trip, having johnny rockets restaurant

rooms were clean and laundry facilities free

free laundry facility (washing and drying) was much appreciated

having the laundry room was a godsend

facilities were limited. there is no on-site laundry for longer stays.

no services. no laundry, nobody cleans the room

it was under construction. no bar. no lounge. no room service.

food and drink at the bar was also great

there is a bar and a restaurant that serve late into the evening

laundry facilities, use of

the kitchen was handy and the laundry on every floor (first load free)

laundry facilities were available as well which was great

we were also able to do laundry before during our stay, so bringing less worked out

need to get a laundry app to use the washer/dryer

there was no laundry service.

there are only two dryer machines while there are four washers in the laundry room

needed to do laundry but there wasn't a self-service laundromat nearby

was no washing machine and dryer on site, the website says laundry, but it is meant for dry cleaning only

breakfast was very good, bed and pillows were nice, room was clean and efficient

no room service no breakfast dining no laundry service no spa everything else is okay.

great location, nice design in general, spacious room, comfortable bed, good wifi, good service.

polite staff, great room service, issues were solved directly and staff was always available

swimming pool closed to kids from 4 pm

happy hour and drinks at the bar were great