are traveling across the county and needed to do our laundry before leaving at 10 am but was not able to as it

laundry room out of order

we had to get fresh towels from the laundry room

got a room next to the laundry room, it was noisy in the daytime

i called for a rollaway bed knowing they had one in the laundry room across from mine

laundry room saved me after a full week at a conference i attended at the tamaya

nice laundry facility

laundry facilities were okay, but the dryer did not dry well

kids loved the swimming pool

thing that brong the stay down for my family and i was no pool and thats why we rented there for are sons 10

the dryer in the guest laundry was not working but emerson helped us with a solution

people milling around the parking area and trash in the parking area.

besides breakfast was gud

plenty of handicapped parking.

ugly pet odor in the room, i was given a spray to used by didn't help at all

the wifi was fast and there was ice machines and vending machines available as well as a laundry room to wash

was no refrigerator or microwave in the room or the lobby and the laundry facilities were not in order, still

i needed to do laundry for work and there were clothes in the washer and a crack pipe on the table which was

i had to leave the lights on because there were roaches ud83eudeb3 coming out of the little kitchen in the middle

plenty of space. there is a kitchen!

that it was beautiful and relaxing and had 3 pools open and running

screaming kids, splashing and playing kind of killed the vibe

the food at room service was pre made.

the parking

love the variety for the kids

wasn t cleaned, no towels, no laundry, staff didn t care, shower was backed up, breakfast was a joke

i don t get to try breakfast until morning

also, they have improved the breakfast so it's good again (after a couple years of a limited selection because

breakfast was nice. staff was very hospitable

outdated fixtures in the pool area and large windows facing the made the pool a bit uncomfortable

your laundry room consisted of one washer and dryer located in the lobby hallway area

thought 20.00 /day for pet too much. think 10.00 is enough.

that we were travelling with a pet

breakfast was disappointing

the location to the tournament my kids had was great.

casino/resort sits on beautiful grounds and golf course with stunning views of the sandia mountains

everyone was very friendly and we really like that the casino is non-smoking

we enjoyed the casino and the daily draw offerings during balloon fiesta

to find the entry where the hotel reception is located (it s the one furthest back, near the spa and golf area

the casino floor was exciting

the laundry facilities only 1 washer with 2 dryers 1 didn t work well & was very noisy

an odd thing to complain about, yet they didn't have quarters to do laundry

great laundry facilities

also liked that there was fresh fruit and our kids loved the waffles

she woke up my kids and husband

trash piled and not discarded in laundry area and trash cans near doors on property for entirety of stay after

clean and laundry facilities

after they clean the room of our belongings they just put in a laundry room on the first floor where anybody

first room we were assigned to had laundry in plastic bags piled beside the door

did like that you had laundry facilities on my floor

carpets are dirty, laundry area was filthy, overall area needs revamping

free parking

pet fee of 10

staff was exceptional. great location, parking was easy.

no room service for food or housekeeping purposes and pool closed

we didn't have change, so it was convenient to do laundry without actual change

parking lot wasn't big enough to accommodate all guest staying at the hotel

very clean and quiet. bed was quite comfortable. good breakfast. nice pool and hot tub.

full breakfast good, part of town, pool and gym!!

strong wifi and well-lit parking lot

complemetary 24hr open fitness and laundry(can buy detergent from the shop in hotel) was also good

it have free laundry as well

loved the suite, kitchen & frig. free laundry machines to use and a great breakfast.

kitchen in the room was a bonus, as was the free laundry downstairs

the on-site laundry facilities, equipped with modern washers and dryers, made it easy to keep our clothes fresh

disappointed that laundry facilities weren't ready yet

laundry room and business room didn't work(printer didn't work and no internet), breakfast was

loved loved loved the pool hours

free wifi

was comfortable, environment was quiet, a variety of food was offered for breakfast, parking was plentiful,

laundry on-site

bed comfortable. bathroom good. laundry easy to use. good location for our needs.

no laundry vending machine for soap

quiet. safe. near amenities. great staff. ease of check in. laundry onsite at

also the building has a laundry room

price, service, convenience of laundry, vending machines. staff was very pleasant.

guest laundry was a joke

no easy laundry acces

fenced in facilities for my dog. free coffee in the morning. on site laundry facilities.

laundry room was a disappointment

the room was very clean and comfortable. breakfast was good and the location was perfect

parking was limited and getting back late made it hard to find adequate parking for a large vehicle

parking was a bit tight.

basic breakfast in the morning including scrambled eggs & sausage

the check-in attendant was friendly and answered all our questions concerning parking since we were pulling a

kids roaming around the hotel with adult supervision

my children enjoyed their stay and the pool was awesome!

great courtyard and had pool/gym facilities. quiet. monitored parking lot.

there are no ev chargers near

restaurant / bar on sight

laundry room only had one machine. never got the chance to use it as it was always occupied.

the rooms were nice and the kids loved the elevator.

wifi did not work at all in all 3 days we were there.

the restaurant, pool, and gym were closed, but none of this effected our stay

i went downstairs to get my wife some coffee and danish for breakfast, the manager walked up to me and said

no laundry facilities but it was a great stay

their guest laundry dryer was not working, but they helped by drying for us and delivering to our room

my room was next to lobby so it was noisy. dryer in guest laundry didn't work very well.

they had a pool & laundry but we didn't use them

comfortable beds and clean laundry room.

was and is clean rooms and tv and apps were great to have. laundry was available too.

guest laundry and continental breakfast

from what we had originally requested was a little refrigerator and/or microwave and the guest laundry had a

don t use any laundry facilities not did we explore the hotel and see if it even had a pool

our room was across laundry so kind ofnoisygoo

i went to the front desk to get quarters for the laundry

close to work, clean, great general manager, clean laundry room

right off the freeway and close to family. lots of parking.

location, clean facility, and good breakfast to get you day started

location was cool off the interstate and i had very good parking was easy to find get in and out

the laundry room door was broken

change for laundry room not available

laundry facility needs an upgrade, particularly the washer and dryer...no timer.

and the laundry room was broken and closed, so i had to go elsewhere

i needed to do laundry but with only one washer, i was unable to do so as it was in use

is not much improvement that can be made other than the laundry room was upstairs from our room

advise other facilities offered on the property, such as ice machine location, pool, what the laundry cost was

guest laundry facilities are very unfavorable.

the laundry area machines are dirty and old

laundry room & ice machine room were filthy disgusting.... trash overflowing & smelled rancid...

under construction with very little parking

the pool closed early so we didnt get to swim, my kids were so disappointed that it was closed so we decided

parking is not adequate during construction.

pool was small and no hot tub

the warm pool, the tv service

the self-laundry, the super swift check in and bring located right next to cracker barrel

my kids enjoy the pool when they are with us, especially our great granddaughter who also thinks room service

have severe pet allergies and asked for a room that hadn't had animals in it

got here late and we had purchased two rooms for three adults and three kids

the bar and grille in the lobby area was so amazing, the food was incredible and the staff were

the laundry room was broke, so had to go elsewhere

repairs take a while and laundry room broken.

repairs take a while and the laundry room was broke

and the laundry room is way over priced

staff were good, letting us check in early and helping with wifi and change for the laundry

we were in need of the laundry facilities and they were unable to give us the needed change in order to do so

rude to my husband while i was inside checking in he was showing my kids the tipi on the side and laundry lady

washer dryer. make available laundry soap and dryer sheets. pool ,spa great

love this place because it has a bar inside

the restaurant and bar were not open

appreciated the dish soap and plates/cups in the kitchen

the little gym was useful

she was manning the check out process as well as all the breakfast all by herself

breakfast was very good nice and hot great way to serve it

the pool was closed due to renovation

we appreciated the guest laundry and was able to wash and dr y our clothes

laundry room is

pool and the spacious comfortable rooms! and perfectly pet friendly environment too!

pool/spa is perfect

breakfast was decent

a bit pricey to do laundry

the bathrooms were really small and the laundry machine was not working..

no laundry soap/fabric sheets -machine was empty..

might consider a change in their laundry products as the towels and bedding don t smell fresh

also loved being able to do some laundry & use the fitness centre but by far the greatest assets of this place

the laundry room

low on bathroom tissue and kleenex. fan in bathroom did not work, no laundry bag.

the laundry room needs a vending machine w/ laundry soap, etc

the parking lot is small

the parking at night

no breakfast and no pool due to covid

would stay again & plan to use kitchen effectively

no hot tub in pool area

breakfast very good

good breakfast with fresh food and a variety of

the pool was small.

indoor pool entertained kiddos

was breakfast even tho the girls working the breakfast line was great

pool was open until 11 which was nice since the kids had been stuck in the car for 12 hours and

breakfast lady was rude. beds and fold out beds very uncomfortable. pool very hot and small.

the pool had way to much chlorine and made it hard to swim for a long time

the room and the staff, and the convenience of the location, parking and hotel layout.

the free breakfast is nice and the scan code is convenient

beautiful clean rooms. nice lobby with bar and starbucks8

parking is crowded when they have events.

the breakfast was not at the same standard as everything else.

limited hot breakfast items

our car was vandalized at parking during the night, with one of the wipers destroyed

the location is very good, lots of parking space, clean and highly maintained

lots of great places to sit and relax, and the rooftop bar was fantastic

the gym was a nice addition as well as the free laundry

free parking, free laundry, free workout room and more

it's a bonus that there are laundry machines, for no charge

friendly helpful staff, free laundry, provided broom when needed, layout was exceptional, fully equipped

full size kitchen, comfortable, king size bed, very clean, free laundry facility

rooms and premises were immaculate and everything was well stocked and worked, down to the laundry facilities

laundry facilities need better options for payment

it has a really good location close to a lot of stores and the laundry facilities were clean

also there is a self serve laundry room and you use an app to pay which is nice not having to find change

the pool and laundry facilities are convenient

there was no do-it-yourself laundry facilities which was a pity

there was trash left in room also no dirty laundry bag in closet

said on the website there was a laundry facility but there wasn't also breakfast isn't very long

there wasn t a laundry room located in the hotel.

the breakfast is perfect for my kids

laundry out of order , ice machine out of order, pool snd sauna closed for renovation, light bulb

fact that there was a fire in the laundry room at 1:30 am and the alarms constantly going off then being told

the dryer in the laundry facility stopped working and left my clothes still wet

the guest laundry was out of service and no alternative was available

the hotel is pet friendly so my esa dog was welcome and they even had a pet area that had various tug toys for

the pool and ice. laundry room to

not a lot of chaos and commotion, it was nice they fixed the vending an ice machine and laundry room

office and the laundry room were filthy, the room was filthy, the air conditioning unit in our room had a top

the location and laundry room access

in bathroom did not work, laundry machines were not working, internet access was nonexistent for three different

the laundry room was clean

one stayed in the laundry room a lot

once a week cleaning of the room, the internet was down for four days, and the laundry room was only able to be

laundry room was closed for maintenance and laundry facilities was a major factor in choosing

told we had to go to the front desk for towels, dump our own garbage under some stairs and the laundry was on

we were able to use the laundry service with no issues

it was convenient having guest laundry there

there was also no dirty laundry bag to use

not a problem, except when i had to use laundry facilities halfway through my week long stay

we were also able to do our laundry in-house which was great

laundry machines confusing to use

the room was very worn and when we checked in housekeeping neglected to see there was entire laundry basket

the laundry room was good

the laundry room was out of order.

bathroom exhaust fan did not work did laundry one day and one of the washing machines took my money, but did

laundry room not functional at the time of my stay

guest laundry was not in service

laundry was broken, tv had very little options to view

no dirty laundry bag. mold on bathtub

laundry room was out of order, homeless people

washed my clothes in the laundry room

the breakfast was amazing. the bed was comfortable

across the parking lot was the santa fe brewing co and a food court.

i liked how clean everything was. the breakfast was delicious

full and guests walking wet from the swimming pool to the rooms, should be more order and control when taking

laundry lady was stubborn

gun shots had to lock myself in the laundry room. feared for my life

laundry reasonably priced on site, stores within walking , with bus stops near by

gate open on the back parking lot for better navigation off of a busy street.

the parking is right next to the rooms.

they only do businesses between 9 to 7 no security no laundry god forgive you if u lock your self out

no wifi

hotel had people partying and drinking in the parking lot

head and prostitutes walking in the parking lot

parking

it was nice there was a gift shop, laundry, & bar area so i did not need to travel very far for any of this

laundry room for guests to use.

the guest laundry room was gross, had only one working washer and one working dryer (there was also one of

breakfast an laundry room weight room and pool.

laundry room out of order and tones of moths in my room asked front to take care of it but never

friendly staff, great clean room, good breakfast.

clean, well located, good included breakfast, great value.

also appreciated the comfortable bedding and the complimentary amenities and breakfast

good walking areas for dogs. wonderful breakfast options. plenty of parking.

breakfast was good

loved the room that comes with a kitchen. loved the gym too.

lastly, breakfast is quite repetitive and the coffee isn t as bold as its claim

the kitchenette was well equipped, the furniture tasteful and clean, the tv higher-end

loved the room that comes with a kitchen. loved the gym too.

stay but for one night we didn t need a full kitchen

friendly staff, convenient access for pet relief

the staff in the front desk was very helpful! the room service persons are very cooperative

well lit parking and high profile roving security.

outdoor pool and indoor pool

they even had room service available, wasn't the greatest food but beat getting out after a long road trip

no laundry

another bonus that isn t mentioned is that they offer laundry service if you ask

the app pay for the laundry needs to go. it was a scam.

others went to the laundry, but when i went the person must have been on break

there is no laundry room for the guests. it was out of order.

lights in elevator for buttons and levels needs to be fixed need to have a vending machine in laundry for soap

perfect place to rest with laundry machines!

laundry at $2 for washing machine is a great perk

so happy there was a laundry room and quarters available at the front desk

laundry doesn't work

staff however mostly impolite one staff at the front staff was unable to give me quarters for laundry and asked

bed was too hard, wifi did not work with game console, and tv on treadmill did not work.

free wifi did not work, staff were slow and rude, breakfast was overpriced and poor quality.

the bar lacked a beverage menu and was pricey.

of your employees that tended the bar and breakfast area was amazing

no laundry bags

stay here again and will spread the word of this situation so nobody else runs into this, with kids, at such a

only thing we didn't care for is the parking itself, the design of the parking lot needs help

nothing much. the waitress at the downstairs bar missed one of our drinks.

i didn't see any breakfast menus or advertisements. i liked the pool, i did not see a hot tub.

coffee maker in room, loud neighbors at all hours of night, laundry facility had only 1 working washer and 0

good laundry facility

didn't think to highly of some staff at the front desk staff at laundry great and very helpful

laundry room

loud police are always there a lot of homeless people the wifi isn't that great my door didn't really work i

(we are heading to the laundrymat to wash them) we received no refund for the 6

the room itself was okay for a quick overnight stay, and parking was okay

the kitchenette

the swimming pool was actually open

sockets were all too high on the walls in the kitchen and sinks areas, couldn t plug in certain items as the

cheep laundry machines, which can help you in case of long stays / emergency

there are laundry facilities onsite and some restaurants across a large parking lot (sixt-six acres is great

the kitchenette was great as well as the on-site laundry facilities to give a respite from eating out and from

the kitchenette was great as well as the on-site laundry facilities to give a respite from eating out

our key card for our room also wouldn t work for the pool, but we were let in and enjoyed a swim

self service laundry

the pool was closed on monday, the laundry did some noises at night.

nice that there is an indoor pool and laundry facilities available

pool was very small

the security in the parking lot

i think the laundry was going because there was a constant noise

i informed the maid but decided to wait and do my laundry at my next stop (i m on a road trip)

really enjoyed breakfast and having access to laundry room

guest laundry was a real convenience

the room we stayed in was right next to the laundry room which was pretty loud.

the day clerk explained to me that they keep the laundry door locked for security reasons

24 hour coin laundry, free complimentary breakfast and that we got a room downstairs.

having the laundry room open at same time everyday and close it at 9p instead of 8p.

no laundry room.

the laundry facilities

the pillows ha a real strong laundry soap smell that set off my sinuses

very convenient location, useful laundry machines and good price.

just need bigger bathrooms and a laundry facility.

was fine, the rooms, everything, the breakfast it was more then at other hotels during the pandemic

friendly staff, proximity to highway, well lit parking lot, 24h staff on premises

and they were very helpful with a small issue i had in the self-serve laundry room on 3rd floor (trying to buy

guest laundry

super friendly staff, gated parking with overnight security, pet friendly

they have a nice restaurant attached that offers room service and nice hot breakfast choices made to order in

super friendly staff, gated parking with overnight security, pet friendly

laundry left overnight at front door

never was able to get into the laundry room

did not have any more laundry detergent and even after walking 1 hour in the area we couldnt find some

room was very dirty, the bed sheets were full of pet's hair, when i asked the housekeeper to change the sheets

the gym was leaking from the roof but it was clean and convenient.

were unable to help me get my laundry done since i arrived around 5pm, it would have been nice if they had made

rooms, gym, staff all excellent

everything!! the rooftop bar was my absolute favorite.

spa was closed restaurant closed except for dinner.

spacious, sparkling clean rooms and a nice pool and gardens

hotel had easy parking and is pet friendly

the room was also pretty cramped for 2 adults and 2 kids

i m not sure if i used the wifi or my phone company

kids will still love it, but adults who prefer the warmer water, may stay poolside

parking was free and more than adequate and convenient

a girl brought 1 wash rag and 1 hand towel and we were told if we needed more to come down to the laundry room

no phone, iron, extra toilet paper, no tv guide, and laundry facility

door locks get stuck, the pool is not open

pool

i can only assume that i was charged for the pet however when i booked online there was nothing to check for

horrible parking

in this hotel compare with other hotels with the same price where you can even get a continental breakfast

we saw a guy fighting and yelling when were in the parking lot

there was no breakfast

the casino is in walking distance to the casino and racetrack and other businesses

house keeper not in uniform, they have 10 year olds working there washing laundry cleaning rooms

hotel advertised wifi, but there wasn't a password

wifi didn t work the whole time we were there, the pool was closed, central ave has a lot of

there was no breakfast no wifi

wifi

they had laundry facilities

laundry facilities available

went to wash our clothes in the laundry room but couldn't use the washer as the manager was washing her clothes

it was nice having laundry

laundry and refreshment facilities are above average in their access and presentation; clean well

convenient, spacious rooms, good gym

breakfast buffet was fabulous

wifi very under par and couldn't do work on it. too many on at same time and couldn't get on!!

breakfast could of been better.

very clean and spacious! breakfast area very clean and good selection.

clean, very nice staff. have small cute refrigerator, microwave and free laundry. free parking.

laundry and gym had everything we needed

location was fabulous, room was spotlessly clean. loved the laundry!

laundry was an additional benefit

liked that there was laundry available

wish that a continental breakfast be offer or an option to include a meal without using room service

and did not cool down, something was wrong with the pool heater and it was cold, too cold for the kids, i looked

the rooms are just as nice and clean as the lobby and the gym is beautiful and always very clean with a great

very fancy hotel, loved the room service option. food was great

room service is very prompt and they make the hotel worth the 4 star

the hotel has a great laundry room which is great when travelling and the breakfast is really

good that there is a guest laundry facility - very useful

and the breakfast

an airport shuttle started it off so easily

i wish we d been there in better weather - the hotel has lovely outdoor patios, pool, walkways

the facilities were amazing, with a great restaurant and bar area and to say the food was great would be an

it also took an hour to receive my room service order, which was just a salad

staff at the bar was also really nice

rooftop bar was under renovations, not on their website.

a fitness center, but the fitness center across the street is closed weekends and the affiliated gym is a ten

the hotel has everything you need. we appreciated the laundry and the gated parking.

security was great needing to use your room key to access the building, lift, rooms and laundry

i loved the fully stocked kitchenette

nice location, and kitchen utensils were provided as part of the suite

the large modern room and hotel spaces, also the wonderful 2nd level breakfast choices and comfortable eating

i think the laundry people must have been smoking around the bedding

priced) hotel we had to book at the last minute because of this fiasco, as well as the laundry fees for having

the website had said only one room left but there were only a half dozen cars in the parking lot

parking lot not lit at all, other then street light by the sidewalk

the wifi was good.

my laundry was done same day and perfectly

very comfortable room, pool/lounge area, bar service, and restaurant all onsite were great

tried calling to order from the restaurant on site and was told they had closed their kitchen ten minutes prior

pool area/ bar a bit noisy. we re old.

bar is great and has an awesome bar tender

the people were standing out on the balcony with there laundry hanging over the

some of the vending machines were broken and there was no washer or dryer in the laundry facility

is surrounded with drug heads lots of homeless people loud music being played at night no laundry facilities no

dirty room laundry facility not working broken nightstand holes in walls cover to a/c heater was lying on

we were by the pool, which was by the road it was noisy.

s near could walk to get food like the fence all the way around nice n clean parking

this is a pet-friendly hotel, which is good, but there was a dog that kept barking right outside our door a

parking for campers was a bit limited

check in was fast. the pet fee was only $10.

parking was accessible.

bed, breakfast and laundry

good; needed to do laundry because had to do roadside repair of vehicle earlier in the day - had on site facilities

clean, friendly staff. great laundry facilities.

she pointed out the appropriate place to park our rv and advised that it was secure

room was hot no ac. was changed to a different room. second was better but wifi no good.