didn t seem to cool much and laundry room needs reasonable hours

l the old acs/mini fridges in stair wells) and some things broken (excercise equipment and laundry machine)

roaches, nothing worked, pool closed for season in heat of summer, ice machine out of order, laundry machines

no laundry room working no hot tub working did not clean the roo. or restock our towels.

laundry service was out of order. shower drain was broken in shower and halls were hot.

i dunno, maybe the fake sausage at breakfast was kinda weird

were comfortable, pool was clean, rooms were very clean

the location, parking, close to both oak island and southport.

the breakfast was excellent!

due to high rains, the pool wasn't so inviting, but people still swam

only thing, which seems to be standard at all, that i didn t like was the location of the laundry facilities

clean facility with an actual good complimentary breakfast, good coffee and we love the different flavors of

the complimentary breakfast was very nice

very nice and very clean! large gym!

never could get the wifi to work

staff was friendly, liked that they had laundry so i could wash all the kids wet beach clothes

the breakfast was excellent and my kids really liked the free popcorn

main peave was the pet walking area

great breakfast selections and pet-friendly a plus

breakfast was disappointing but that wasn't your fault at all

there is a vending machine and a laundry room, that's handy

parking lot was tight but manageable

pool was clean and water was clear

pool wasn t open due to city permits updates which is understandable, but we weren t informed

pool hours to short ony open 10am-7pm

one microwave on the whole property and pool closes at 8p.

paid parking at all locations other than hotel

great pool, clean and not over crowded. great beach access. nice staff.

right on the ocean, very clean, pool was great, overall a really great place to stay.

pet friendly the staff very friendly

the location was close to the beach and it had an outdoor pool.

parking is challenging but it is at every hotel at kure. just don't bring your biggest car!

rooms are nice and kitchen is included

even having the downside rooms comes with a mini kitchen area with dishes in case you need them

the ocean, has its own beach access, shower for after beach time, laundry room, allows pets, and actual keys

location w/good parking, clean & comfy room & nice staff who had a good system for receiving fresh towels/linens

parking is a little tight for larger vehicles, but that's always the case when it comes to being

parking. it was very tight and limited.

cars parking in front of your sliding doors. blocked the views

to the front desk and request for clean towels, got two but we had to bring the dirty towels to laundry room by

surprised to have to pay a pet charge

kids loved the fish tank

the pool was perfect for the kids and best of all it was perfect friendly

breakfast and pool were fun for the family.

laundry basket for dirty towels

book in the room explaining what was in the area to visit or other restaurants to order food or laundry info no

the first room smelled like mildew and sour laundry so we had to move

room 212 must be under laundry because that s all we heard all night

ice machine and laundry were broken.

laundry service but that is common these days

we had the laundry room across the hallway

the location cant be beat, traveling with kids it was so nice to be able to clean up from the beach without

everything was clean, breakfast was awesome, tiki bar had excellent drinks, plus right on beach.

i wish they had a heated pool and a hot tub

was impossible on the weekend due to the restaurant and bar next door the on site laundry was closed

we were stuck in the trailer above the laundry room instead of in a normal room in the other buildings

the laundry room was out of order.

i tried drying my clothes in the hotel's laundry facility for 2 days straight but they were constantly occupied

no couch or kitchen

breakfast was not that great (chicken patties) was the only breakfast meat

the groundskeeper with braids was very kind and helpful to us at the pool

the hallways were pretty hot, and unfortunately, the pool wasn t available during my stay.

few additional gluten free breakfast items would be nice but it s not a complaint

quest could be provided with a couple of bottles of water as part of the room and restocked when room service

not enough light in larger room. no laundry. would have been super if rooms had smart tv.

no laundry facilities whatsoever, so i would not recommend for families

beds are comfy, hot breakfast bar is a nice perk, and the pool area is lovely

very nice clean room, spacious and comfortable. the breakfast bar was sufficient.

breakfast variety was outstanding, not expected

breakfast was divine - brought up to my room on a lovely tray

cozy and pet friendly!

location, the house, the decor, the breakfast all top notch and reasons to come back to wilmington for another

everything great attention to detail and pet friendly for small dog

we had our own small fridge in the kitchen area and we bought our own milk/yogurt in the grocery store located

great outdoor seating and an outdoor pool next to the river, with an outdoor bar

the small gym was perfect for a quick

pool closes way to early, shouldn't close at all since there is not a lifeguard on duty ever,

location front desk staff shuttle

since the systems were down, we also had no wifi for our entire 2 night stay

wifi worked well and the staff was very friendly and helpful

and the night clerk not friendly and seemed not to be able to answer questions regarding the pool closing times

staff was great and while the pool was underwhelming i loved sitting out by it

we were on second floor. near the beautiful outside gas fire place and pool.

there was even a great area for sitting downstairs close to the bar so that you could study or read

overprice for the city, no laundry bag and they were not able to provide us with a toothpaste.

staff were friendly and helpful and the rooms, pool and gym were super clean

gym had both cardio machines and free weights allowing an excellent workout

staff was friendly and breakfast was served with covid protocols intact

wifi didn't work, and was therefor a real disappointment

no pool no laundry was a boring stay. nothing to do.

seem understaffed and have piles of dirty laundry waiting to be picked up all over the hotel walkways which made

was not impressed with the breakfast but i know with covid places are having to do things differently

our only complaint was the wifi

we also enjoyed the variety in the daily breakfasts

great location. rooftop bar was perfect for sunset cocktails.

also loved there is a restaurant there & the bar downstairs also served food

to ask for towels, gym felt hidden(there was a private event after i finished working out i had trouble sneaking

definitely should have some way to remove pet hair from furniture

taxes, parking fee, pet fee) which added an extra $200 to our 2 day stay

right next to the river, they have a gym, pool and had guest laundry

the laundry room was also excellent value for money and very clean

no laundry bag in closet

both the manager's reception and breakfast buffet were among the best we've had

the staff, comfortable bed, clean room, pool and breakfast was great! beautiful hotel

liked that there were laundry facilities available for guests to use and that there was a microwave, an induction

the establishment has laundry facility on the

{we liked that there were laundry facilities available for guests to use and that there was a microwave, an

also we appreciated the mini kitchenette in the room but would have been nice to have maybe a pan and a few

parking was difficult at times due to high occupancy

the laundry room was

nice and fluffy, however the pillows smelled a bit slept on, they should have been put in the laundry before

tight parking spaces

pool and housekeeping!

breakfast could have been a little better, but overall it was a great stay

free laundry & they have more than one washer & dryer. breakfast is amazing.

the breakfast the bagels were stale. the laundry room had very offensive odor.

very clean, good free breakfast, happy hour certain days, free laundry, and good area.

the laundry room has 4 washers and dryer s

laundry service is free for the guests and very convenient

it had a nice pool, they had a microwave in the room, laundry service and free parking and breakfast

the desk clerk had to go to the laundry room and get some towels, washcloths out of the dryer to give to us

excellent breakfast for price of hotel beds were very comfortable

breakfast was great. room was very clean. gym was nice.

the wifi allowed me to work all day, with no disruption

cleaning supplies were everywhere and main laundry room door was all the time open (not a good view)

no change to wash for laundry room

phones didn t work in my room gym didn t have much variety, was missing half the dumbbells.

we had a do not disturb sign on our door and room service walked into our room

the gym has no weight

no public services like laundry or pool or gym

laundry takes credit cards.

there was a guy doing laundry at the front desk

room we stayed in 218 was directly over the lobby and the hotel laundry room with a view of the roof

utilized the laundry room.. costs to use the machines was expensive..

was beside maintenance and across from the laundry

good location only issue at all was the washer was down in the guest laundry.

staff, pool facilities

the hotel gym was the worst hotel gym that i ve been in; dirty, small, dark, poorly equipped

they do offer a bistro bar that was a little over priced

pool was out of service & there was water everywhere in the gaming area & towards the entrance to

the gym was the best we've ever seen at any hotel

best of both worlds with free parking

gym was nice but not very clean

bar and restaurant had a good atmosphere and felt clean

laundry room available

parking spaces were very close together and there weren t enough, we had to park in the adjoining

pool had some water left in the bottom and no lock on the gate to prevent kids from getting in

pool table was fun with my kids

free parking

wifi was very poor

wish the pool was open

the bed was soft water was clean and i liked the pool

everything except the indoor pool was ice cold.... needs to be heated

there was no access to the pool or gym facilities

would have appreciated some type of laundry

a beach location it would be nice to have laundry facilities available to use for the patrons

no laundry facilities

safe parking

handicap parking is a little bit far from the door.

great location, with restaurants and walmart within walking distance. laundry is handy and easy.

strange smell in hall by laundry room. entry needed to be swept.

there was always trash bags of laundry carts in the way of the exits

only one laundry bag for a three day stay for two people

free parking, clean and comfortable room. ability to use laundry in the hotel next door.

one plus was the laundry on-site which we could use by paying a very small

you had to share a pool with sleep inn next door. it was small and outdated.

hard to cleanup after pet

the bathroom....bed...kitchen was so clean...i couldn't believe such place exist

nice large room with kitchen

breakfast and evening socials were nice

my wife and i had my parents and kids using our bathroom because the bathroom in my parents room didn't work

pet friendly. great location walk to shops and restaurants easy parking

minimally equipped gym

breakfast, great pool area, nice room size, very friendly staff, dogs in the hotel make it feel like home (how

the gym was a joke about 3 machines and after paying 240 per night you still have to pay for your laundry

was no information given or written about the vending areas and the guest laundry availability

that the laundry washer was down. also vending machine down for drinks.

the beds were comfortable and i liked that there was a laundry facility down the hall.

wifi was terrible laundry dispenser took money and returned no detergent.

i killed a cockroach in the laundry room

breakfast and the pool

we also really enjoyed the swimming pool

i particularly want to note that the young lady behind the bar area was an absolute pleasure

bar needs to be more innovative with incorporating frozen drinks into the menu

the people was nice they had a laundry room it was clean indoor swimming pool

safe-good laundry

safe and clean, well equipped rooms, friendly staff, great location, ample parking

overall room was very nice: full size refrigerator, medium sz microwave, coffee maker, kitchen sink, pots/pans

need more towels in pool and exercise room

used the laundry to wash our clothes were satisfied with that

to assist us or answer any questions, we did not need to use it but appreciated that a guest laundry was available

laundry facilities nice

such as an indoor pool, fitness room, complimentary breakfast, snacks for purchase, guest laundry, elevators,

someone left the laundry in and we couldn t use it

the only 2 laundry machines were out of order and owned by an outside company so nothing they could do to help

love the ice machine and laundry access

used laundry simple

the wifi was a little slow at the property.

has parking,gym and pool

the laundry and amities such as food and snacks were readily available

small pool

the quietness of the location is great for a family with kids

gym was undergoing renovation but they partnered with o2 fitness and it was great

was kids up above me and my wife room i tell you they jumped all around the room from sun up to sun

liked the laundry room availability and i liked the fact that the machines accept credit cards the bed

clean laundry room

staff was nice and they did offer a smoking room so that was cool

non-smoking room had tell-tell scent of past cigarette use.

we had someone watching our car in the parkinglot in a weird way

maybe from the laundry room, not sure

laundry room is in the fitness room. it was hot in there.

bonus for being able to do laundry

loved the layout, the pool, the elevators, the breakfast was great, the in room dishes and dish washer were

pool was so nice and staff were friendly and loved the clean spacious room

127 was located next to the laundry room

the laundry room equipment is in terrible condition

very little parking

pool breakfast

,dogs barking loudly i i understand this facility was pet friendly before arrival

hotel, loved the kitchens in the room, beautiful amenities and homemade eggs to order at morning breakfast

from the interior design, the kitchen, the comfort beds to the entertainment area, the outdoor pool i love

from the interior design, the kitchen, the comfort beds to the entertainment area, the outdoor pool i love

from the front desk team, the kitchen(breakfast ladies), the lady who always clean to make sure everything

the breakfast had good options as well

perhaps a central location per floor for laundry would be better

having a guest laundry area was an awesome extra to have since visiting the beach can be extremely messy

would suggest that a laundry area be added to every floor instead of just 1 located on the 2nd floor

there is only one laundry room with one each washer and dryer available for this large hotel.

the bar was great as well and not overpriced

no laundry facilities air conditioning extremely noisy shower dirty cleaned it myself booked by

supervisor was very rude i was there celebrating my husband birthday me my kids and sister and we knew my sister

parking spaces were very small

the gym and indoor pool are clean and kept up

pool closes at 10pm