long wait time at pizza, pools are not clean

wild dunes, the boardwalk and pools are great for the kids to run around and play

in lobby was beautiful and updated, pool was heated and my kids could enjoy it, although it was still a bit cold

bar was nice but for the price needed a little more

restaurants and specifically the pool bar needs to stay open later-watch the timing

the laundry was not clean, the washing machine was full with hair

the beach was beautiful and if i could have watched the sun come up while the kids were still sleeping with my

we had a well-stocked kitchenette which we could have used more had we not gone to larger family rooms

the kids had a blast

we went and tried them with our kids

the room was clean, the pool was clean, the laundry facilities were clean.

i did find a laundry service about 10 minutes from the hotel so all was well

need better computers to get boarding passed wifi had problems wifi very very slow

no room service

good lighting in the parking lot

friendly staff, laundry facilities and a better-than-average breakfast make this property a good stay

pool looked dirty

did not like the pet fee of double our room charge

small pool with bbq area

neat, clean, excellent breakfast, excellent people...quiet, very, very nice.

the laundry room was also a live saver with my 4 month on nephew with us

if i had to list anything, i would say that a couple more washing machines and dryers in the laundry facilities

housekeepers hung around outside our door all day bc the laundry room was there.

laundry room hours extended until 12am.

size of the room was great, with a good size kitchen and 2 tv's

to the beach tons of shopping centres close daily breakfast was great pool area well kept offered laundry service

very loud and room right by housekeeping , laundry and pool and two exits

wished it had a laundry facilities for guest to use and a few more lights in the parking lot just for added

a microwave and fridge in the room, climate control, comfortable beds, high cleanliness, laundry, breakfast

didn't have a laundry room for guest

need more laundry appliances, better lighting in kitchen in suites, and slight obstructed view of children in

beds were awful, no laundry mat in house, and no hair dryer in room

staff was friendly. rooms are clean, laundry available

having to pay for laundry

nice rooms, clean, good breakfast, and on-site laundry was a bonus

cost of the laundry

they had amazing breakfast

asked for a late check out, no problem

parking, due to the parking deck being built before hotel.

pool felt like it was in a dungeon and very very cold

this was a huge disappointment as we packed in thoughts that we would do laundry on our stay

they have a nice laundry facility on the premises which we used

the laundry room was a joke. half of the machines were out of order. staff was rude.

laundry machines were broken

the laundry machines were not

laundry was not just stollen from the 'room entry' key only, but the front desk worker told me that

when a tropical storm soaked us at a game, the front desk even gave us free laundry detergent so we could use

did not eat breakfast at facility

pool and palm trees

in am coffee holder on bar with cream and sugar

no microwave in the room. no guest laundry room. room was very small. minimal storage space.

also would have loved a laundry facility for our week stay

the bed was a little hard and we stayed up under kids who were jumping or stomping alot of the evening, and they

they have a pool , gym, board games and a pool table

clean and new, no carpet in rooms, pet friendly, water and popcorn welcome gift

great gym and clean rooms; needed to do a load of laundry and the detergent was complimentary

very nice amenities, large and clean fitness center, restaurant/bar, laundry and great staff.

okay gym, good laundry, staff was excellent, breakfast was okay and the room was quiet.

was great, had laundry facilities and easy uber ride to different sites.

gym was better than average, it had laundry facilities with free detergent, a beautiful pool, and restaurant

was clean, had a sleek, modern design, quiet, pet friendly, use of the laundry facility was complimentary, the

we loved that there was a complimentary laundry room as it was so nice to not have to do our laundry once

very nice laundry facility .

friendly staff, great heated pool, everything new and many amenities like free laundry

free laundry

having laundry facilities was very handy

laundry on site is helpful

wish the laundry was free for guests who are staying for multiple days

reasonable breakfast ud83cudf73 great laundry room

my kids loved the breakfast

location and friendly staff. laundry

spent birthday doing laundry

also, there was a soccer or baseball tournament i guess and there were kids running up and down the hallways

pool was small

liked the free wifi, the cookie at check in, the $8 breakfast, and the microwaveable meals

, great shower, nice breakfast, laundry

cost of the laundry and the fact that the laundry consisted of only 2 machines

no pet policy so question on survey not relevant to that issue

also charged me for a late check out that i did not ask for nor use

breakfast was good (normal hotel breakfast) it was hot and well stocked

we chose it because of the on sight laundry facilities

having laundry on site was also super helpful and it was

good onsite laundry facilities - 4 washers & 4 dryers, coin operated

the laundry room is nicely equipped

they do have a laundry mat

had an outdoor pool, laundry facilities, and a fitness area

we ended up using the laundry 3 times

the property also had a laundry, which help

dryer was broken in laundry room.

for more than 1 night but had to repeatedly ask for laundry bags cups and most normal supplies cleanliness needed

is under renovation so some facilities such as laundry are not available and there were workmen, cables and

the instructions for the wifi were not very handy

the pool close to early

the firepit upstairs near the pool was very relaxing area

bar and restaurant were closed on sunday

the laundry was coin operated vs digital and there was only 1 washer and dryer.

appreciated complimentary laundry soap

the room was clean and had several amenities such as hair dryer, iron, coffee maker, laundry bags, alarm clock

that they only have laundry on one floor and the cost to wash clothes was $6.00 dollars

pool is small.

husband and i loved that had a laundry area to wash our clothes

perfect location; friendly staff; very nice to have laundry facilities available!

it also has laundry room

free laundry room for guests and the small kitchen in the kitchen was very nice.

the free laundry. the breakfast. easy checkin, no issues. restaurants within walking distance.

laundry facilities would make this inn more attractive for stays longer than a few days

limited parking spaces

breakfast wasn’t very good

breakfast could have been better

i asked for a early check in and was told they could not guarantee but would do their best and text me when

lack of towels, tp, kleenex, etc. fitness room and laundry room were not working.

the laundry was handy but i wouldn t like to say when the filter on the dryer had last been cleaned

good laundry facilities

clean room. gym. laundry facilities. comfortable bed.

i would have appreciated an easier to use laundry.

the laundry room and washing machine need a cleaning. didn t want to wash my stuff there.

laundry on-site

snacks, convenient laundry facilities

distance to patriots point; excellent price point; easy trip into charleston; outdoor pool and laundry

couldn't get change to use laundry facilities

desk never had quarters for laundry

i was told by the concierge that they did not have a laundry service

rooms could be a little bit bigger if used with two kids and two adults.

oops see above like- free parking free wifi. comfortable beds.

convenience gym pool area location coffee

no laundry area

our room was across from the staff laundry so it was loud.

hot breakfast which they said the have at check inn no dirty laundry bag in closet no min fridge in room the

there is no laundry facility

no laundry or fitness facilities

need more laundry washers and dryers. one of each is not enough.

laundry facilities were provided

breakfast could have been better

short on parking spaces

breakfast was great

large kitchen, free laundry, great service, clean and comfy!

breakfast,laundry facilities, spacious clean rooms

laundry room was clean and free

loved that there was a complimentary laundry room we could throw our beach stuff in every night

the laundry room was awesome clean and easy to use and the small gym looked well-kept and

the laundry wasn't working at first and we had to go to the laundromat once

only issue was the laundry

dirty laundry left in the hallway

great hotel! loved the laundry and breakfast.

pool was very small, but still nice enough for the kids to enjoy.

continuously waiting for more food dan coffee there were no washing powder available in the laundry room or at

i also appreciate the fact that there is coin laundry so i can wash and dry everything after a day at the beach

full service facility, including laundry

nice, large breakfast area on the second floor, plus laundry facilities on the third floor, with small outdoor

a laundry bag in the room after check out

dirty laundry and coffee cups left in the hall for 2 days

the location, the bay, prompt service, breakfast, happy hour, cleanliness, staff.

the maintenance, kitchen, bar and cleaning staff were friendly and welcoming

after meetings the bar served each of us vodka & soda which is one shot for $12

when they finally opened, the kitchen was not well stocked with the things on the extremely limited menu

the girl went to a back laundry room and finally found 2 towels and wash cloths

laundry was at the end of pier at marina, kinda a pain to make six trips

great place beautiful pool outside areas do wish there was a breakfast on sight

the rooms were spacious, hardwood floors and tiled bathrooms, included coffee maker and decorated like a key

a cookie or energy bar at the lobby coffee pot would have been nice.

also laundry facilities would have been nice

but if i had to choice one thing, it would be to have laundry on site inside of the resort

the spa is 100% recommended, and the service in the pool areas was really great

the kids would have liked an arcade or pool table/ ping pong table.

i wish there was breakfast on premise. kids pool vs adult pool would be good as well.

in suite laundry and very clean spacious rooms w fabulous shower.

room was incredible, so spacious and amazing facilities - wine fridge, fully equipped kitchen and laundry in

the washer and dryers available with laundry soap at no charge was a nice touch

having laundry facilities in the room

there is a bar with good drinks and selections

the breakfast buffet was the nicest i've had in a

kitchen and bar were only open periodically during the day.

kitchen and bar were only open periodically during the day.

the rooms, both the bar and dining room were very loud, (including the voices of the staff) the choices in food

breakfast presentation was lovely and the staff from the kitchen was very friendly and

the laundry facility only had 2 dryers and one was broken

property has pay laundry facilities on-site

also really big fat minus is about laundry room, that only two washing machines and two dryers

fantastic breakfast every morning, laundry service so fresh packed clothing, small bar to relax in evening on

we wanted to purchase laundry detergent and they were out, we needed tto break a $20

they suggest that you keep your towels for more than one day to save on laundry etc

good size room & bathroom, gym a good size & functional

the price was insane - suite was really small pet fee was expensive

the restaurant and bar is not part of the hotel

having a mini kitchen in the room was great

service fee for room service is ridiculous, the safe in the room didn t work properly

grout seemed moldy in places, concierge/ front desk unable to assist with dinner reservations/spa appointments

the nice room service. thank you. the front desk. thank you.

food was delicious and the bar new how to make great

would have given anything for a gym

location. helpful staff. room amenities. laundry facilities.

great pool, great food and bar as well

great location and good facilities with pool and gym.

planned on spending time at the pool but was notified days before our stay that the pool would be closed our

they could try harder to move couples far from families with kids, they were running in the hallways and

was friendly and responsive mini bar well stocked room service was very good bed was very

room service was prompt

the gym is gorgeous too

the gym is super small

room service was slow( just ordered soup and salad at 2 after the lunch rush)but food was good

breakfast was fantastic, and the access to laundry was welcome

the hop on hop off bus service was excellent. the pool was excellent

breakfast bar and evening reception was great! location was perfect!

free breakfast and full bar happy hour social

small rooms, wifi didn t work, door between bedroom and living room old and sticks.

first room that was assigned to me smelled like wet laundry

- no laundry room

no laundry facility is a con for us

there was no laundry to use to dry the bathe suits.

the gym is tiny and no laundry available

all staff from the valet, house keeping, room service, to front desk were friendly and always willing to help

was great and having it brought by room service was even better

spacious rooms - breakfast / evening cheese and wine / nighttime milk and cookies all included

room service, valet, house keeping and front desk staff were all attentive

room service, household staff and valets were excellent in their service

we got upgraded to a townhouse due to having so many kids

no gym

great hot and cold buffet breakfast each morning

wifi worked good

location was ideal. breakfast and happy hour were exceptional.

no laundry service, shower pressure was bad, hot water was iffy, no room service

dangerous flooring. room service (cold food and soggy dessert.)

pet friendly, dogs barking early morning and dog hair on furiture!

wifi service was terrible. could never stay on

wifi not suitable for video calls kept dropping connection

twice we had laundry try to come in without knocking while we were still there

but the fitness center is in one, the laundry in another, so you have to go down the elevator, across the lobby

breakfast was great. location was good. gym was good and laundry room a useful facility.

was only one small laundry facility, very small and with no quarters machine to change money to function the

that it had laundry facilities & was close to everything.

additionally, free use of laundry machines would have been nice

a very functional destination. the excellent laundry was convenient after travelling for a week.

late check in after i called to request an early check in.

kids also loved the pool

omelette bar was great

breakfast was free and good, but with the quality of the food we ate in charleston the bar could

nice bar located in hotel to grab a nightcap before retiring

enjoyed the in room included breakfast and the cool speakeasy style bar in the lobby

of every member of the staff loved the knowledge the staff gave to make my trip extra special the bar was

on the breakfast

gym was too warm.

the gym was well equipped

wifi is an issue

decor coffee shop restaurant bar room was wonderful slept very peacefully loved shower next time we go we will

i could not call from my room to room service. i had to go to the restaurant each time to order.

had to go through the laundry room and get so so food which was cold and carry it back to our room which insured

wifi was good, not great, but ok enough for us to work - just not video calls

the communal kitchen was great

musty odor to it and management upgraded us to the upper floor flat with a kitchen, dining area and living room

lovely garden where we had breakfast and afternoon wine and cheese

a little too much kitchen and more room for clothes but we also loved having a great fridge full, kettle and

just stunning and loved the equipped kitchen and washer and dryer

and nice amenities like a kitchen, full size fridge, sofa, amazing bed, and washer and dryer

the room had a constant loud buzzing sound and the bathroom felt like it was next to or below the laundry room

additionally, the hotel states it is pet friendly, but charges $165 ud83dude33 for a pet cleaning fee

the hotel charge $35 for daily amenities, when i queried this extra charge i was told it was for wifi, i think

use of a friendly and well-equipped local gym

rooms, pool, restaurant and lounge area were decorated nicely

pet friendly, but they charge for it

no room service

didnt like the pet fees

eleve, the rooftop bar/restaurant was a hidden gem

restaurant and bar were very good

we were astonished to find having our laundry done was included in the rate

needed coffee filters in the kitchen. satellite lost connection.

the tv wasn't hooked up to the wifi when we got the room and they got that sorted right away

very spacious rooms with full kitchen facilities, good wifi, good air con and fans

the room was amazing, with a large open living room, a full bathroom, and kitchen on the first floor

laundry facilities

the gym is extremely small for a property of this size and luxury and it does not have a television in

customer service bad food small rooms bad gym clothing stolen out of room poor mgt

were unable to order a drink at the rooftop bar as no one came to our table to take our order

had to pay for parking,breakfast was not included in a fairly high price

was outstanding and room service excellent delivery ,presentation

even a working fireplace which you rarely need in charleston but still

i wasn t aware there was a spa on the property. i would have used it.

loved the morning room service

there was a pool attached to the property, especially for kids, but fully understand the limitations because of

location of our room.. laundry hampers and large fan directly outside door

that laundry court needs new wheels

laundry cart parked at the opening of the 2nd floor elevator could have been placed in an

did not like that the laundry room was in front of our room

cleaning carts, laundry carts, tables, etc often lined the walls outside our room leading to the elevator which

size, bathroom, no laundry service, spa staff couldn't answer and questions or quote prices said they call my

common area not lively, small bathrooms with little space, no 'normal' laundry service

laundry facilities

laundry shoot inside the room was unlocked and an was an open hole down 7 floors

no microwave, no laundry services, limited cable (few channels, not even basic cable), complimentary bottled

almost an apart-hotel as you have a kitchen and laundry facilities making it perfect for a stop off as part of

the room was so well appointed and being able to do laundry in room was a plus

it s not your typical hotel with a (lobby, gym, dining area, etc

breakfast bar is minimal, with coffee, yogurt, a few pastries and fruit

each room has a kitchen, very well appointed, including coffee bean grinder and drip coffee maker, stove, nice

also loved having access to laundry in our room

for me and husband to have our own room, and adult son to have him- and a shared living room, kitchen

the pool and gym were also awesome

room next to us had young kids here were screaming and loud, dawn to late at night

wifi regularly drops connections and will not reconnect.

rooftop pool/hot tub kept kids entertained while parents enjoyed relaxing at rooftop bar with fire-pits

i love the pool, gym and spa area. additionally, the staff is excellent. wonderful location.

at no point did we get any info about the wifi and i just ended up using the hotspot on my phone

not include even a continental breakfast, pool was too small, no hot tub

nevertheless when if your looking for a great cocktail stop by 1kept bar off the lobby, most times it is hard

the hotel’s facilities were equally impressive, with the serene and tranquil pool area providing an idyllic

the pool was tiny and there was no hot tub

wifi connection wasn t the best.

in charleston (location is society & king st) courtyard with water fountain is so peaceful the bar and restaurant

we really needed laundry. none provided. our room 103 was dark and noisy

fireplace did not work

warm fireplace when you walk in the front door and excellent staff is

excellent customer service from claire and cole! love the location and room service.

we had a huge kitchen with full sized fridge, but a little odd to find nothing in it

no laundry facilities

the kitchen was just like

2 bedroom 2 bath room with a full kitchen and large living room was wonderful

which was an issue when the code to our room was changed last minute without telling us, the wifi didn't work

rooms were spacious with full kitchen and sitting area

paid extra for a view of the pool/garden area and the view we had was of the laundry room

was above laundry and most likely hvac area

breakfast was good and the lobby was very beautiful!

location, beautiful room, breakfast, wine and cheese and cookies and milk all were excellent!

an ample breakfast was served each morning

) picnic basket breakfast served in room daily, rooftop bar & restaurant on site, happy hour daily on site in

we booked king with small kitchen

coffee shop right across from the lush tropical entrance hall a beautiful library with fireplace is great

we loved the picnic basket breakfast

amethyst spa was fantastic

hence there is no microwave, no laundry room

location on king street, convenient parking out back ($14 per night) and loved the breakfast brought to the room

the room was surprisingly spacious, beds were very comfy, and you preorder breakfast which is delivered to your

we really enjoyed the room service breakfast, afternoon wine and cheese and the nightly sherry

location for a one or two night visit, great staff, the breakfast needs some improving but the room service part

our room had a fireplace which gave it a warm and cozy look

only complaint, had to do with the wifi

our room had a fireplace, jetted tub and private courtyard which is perfect for a romantic stay

working fireplace was an added touch

light and bright room with high ceilings and gas fireplace

there was only one packet for the coffee in our room, so no cream for one of us and no laundry bag in the

avoid room 233. laundry room must be next door or above. very noisy from 4 am. onward.

the outdoor seating for the restaurant was beautiful. and the kids loved the rooftop pool.

very friendly staff and a pool for the kids. we recommend this hotel.

additional charges for wifi and excessive charges for valet parking.

elliot house is in great location as well near plenty of amazing restaurants & bar options and great downtown

housekeeping bags of laundry were in full view in another wise pleasant courtyard

the breakfast is made to order and is fabulous

exceptional breakfast service

service is being excellent, everyone is so friendly and the afternoon tea was a success with the kids

great tea and breakfast in this super charming, well located

the additional perks of nightly turn-down service, evening wine and horsd'oeuvres, full breakfast and coffee

amazing breakfast, the spa treatment is excellent, and the room beautiful

complementary wine and hors'doeuvres every evening, coffee and danish in library and full breakfast in

concierge staff never returned our request for spa treatments after contacting them two times.

parking was also complimentary

also keep in mind in case you need the laundry you have to have cash, they are not able to do the cash back

our room on the second floor was located above the laundry room

no laundry was done

had a nice pool

hotel room was dirty, wifi did not work, the hotel surroundings dmelled like sewage and the staff was rude

location was very convenient, and i liked that they had a laundry room

was across from laundry room, walls paper thin, vending broken on every floor, and staff was

furthermore, the laundry facility was closed due to renovation without notification

we were given a room opposite their in-house laundry which runs 24/7 and can be heard through the door

coins at reception for the laundry

the laundry area was tiny and the wifi was not free

no laundry bags

the pool and the workout facilities were great!

requested a late check in and asked that we would still get the balcony we asked for and were told it would be

didn't feel clean being there with kids

there was a large patio with places to eat or lounge, with a fire pit, pool and hot tub and a beautiful view

didn t really have a kitchen in the suite, no stove or trash bags available.

room service, limited hours and menu at cafe

not alot, would've been nice to have room service since we stayed three nights

and refunded my first night but it would have been nice to know before i unloaded my wife and kids and brought

on site laundry

shuttle bus to town centre, laundry room was useful

breakfast at the restaurant was very good

in a weeks time we stopped in savannah on our way from nc traveling to miami to visit our grand kids

breakfast buffet had plenty of options.

the ice maker on our floor was broken, the laundry room was out of service, the treadmills in the gym were

laundry room was difficult to get into, door lock sticks

clean hotel has a clean kitchen and dishes, everything is at the highest level, a quiet place very convenient

is a problem when facilities, advertise having a shuttle, and then don't have a shuttle available that night

close to highway! phenomenal breakfast!!! super nice staff - everyone was always kind!

laundry available downstairs also really helped

room was clean and nicely appointed. laundry facilities were an added bonus.

friendly and professional staff, laundry facility clean and the bed was soooooo comfortable. :)

restaurant kitchen closes way too early

i would not let my kids get in

asked a worker about laundry service and got a very snippy response

laundry facilities were good and there was a gym which my boys used

the toilet was running constantly- which my husband fixed rather than wait on them, the dirty laundry bundle

it has a fitnesses center, guest laundry and spacious car parking.

laundry room out of order the entire time i was there

friendly front staff, great gym and laundry room

no towels in the gym. no towels in the pool area throughout the day.

swimming pool, gym, etc

gym,launderette,pool,games,etc

kitchen not so clean, not enuf towels, never got room cleaned even after i found out i had to ask

swimming pool very quiet and clean guest laundry

beautifully decorated; pet friendly; friendly staff; comfortable beds; clean accomodations

rooms had enough spaces for our three kids

the one bedroom unit with kitchen was spacious, clean, well appointed and comfortable

i you could smell pet urine in the carpet.

laundry room available

were no bath towels in the room had to ask maybe a laundry issue or housekeeping may have forgot

the gym was great for all i needed and the laundry facilities were really convenient and free, which was great

constant loud noise during the day of the laundry door shutes closing was annoying

free laundry was great

the laundry only took quarters, couldn't get change

no extra charge for parking

good breakfast. staff friendly and very up beat

it was clean and nice. breakfast was great!

in the parking lot smoking weed