laundry area for guest ( that one kinda shocked me)

the pool was extremely cold and the hot tub was extremely hot.

hostess at breakfast was amazing

the morning breakfast was fantastic.

modern, clean and quiet with a very nice breakfast selection.

no shower door and had to pay for laundry

more working laundry needed

kept hearing banging and thumps during the night, made me wonder if i was below the laundry room, was a little

onsite laundry was great

had a laundry room and was close to everything

my room was supposed to be non smoking, it was not smoke free

and on ad it had pet friendly but the manager came over to inform we couldn t have our dog in room so why

terrible location , people loitering in parking lot , rancid stench in room.

wifi is the worst ever

the carpet looked burned and so did the bedding for a non smoking room

no cable, wifi is terrible, people rude and loud really late at night,no parking,no maintenance

nice n calm atmosphere. nice housekeepers. and quick to offer extra towels for pool

monitor for the swimming pool, there were guests that swam at 1am and being loud, caused an interrupted sleep

no cable, wifi is terrible, people rude and loud really late at night,no parking,no maintenance

the pool area was very clean and peaceful

housekeeping didn't bring towels after the laundry service took up the dirty ones

the laundry room opens atv10'30am and closes at 3pm

and the towels are nasty and they have some stains in the laundry room

laundry facilities were locked

told everything was non-smoking and it was a smoking room without a doubt

the laundry machines, both washer and dryer, just took $4 in quarters

laundry room washer and dryer wouldn't work

they did not have a working wifi or a hair dryer in the room.

the wifi connection could of been better .

i absolutely had a issue with was the whole problem with the dang wifi

full bath, iron, hair dryer and ice & laundry facilities also very handy

laundry facility and the staff are helpful and friendly

plus loved the bbq area and the laundry facilities

very happy with everything there wasn't anything about the room i didn't like i was right by the laundry area

kids loved the pool

laundry has no change machine or vending for soap

the fitness center/laundry was out of order

there was no laundry room

laundry area, no restroom available..only one drying machine working.

all rooms should have a microwave and fridge. also the laundry room should have a coin changer

the front desk person was overwhelmed cleaning rooms and doing laundry that towels were never available

laundry facility

pool water was freezing, there was a roach in the laundry room

full kitchen, laundry

no dishes or pans in room and should be ashtrays in smoking rooms homeless people in back all in all i love

is a laundry list of items that i didn't appreciate relating to this hotel

no laundry facilities. heater didn't work and doorentering my room stuck

the parking lot was very lighted and felt safe.

the only price difference was parking

breakfast was wonderful and wifi worked the whole

laundry towels and sheets felt new

no laundry facilities

the pool

and the kids had a great time in the swimming pool

price fast wifi and the fact they waited for us to arrive to check in and having so many things close

there also is a laundry area

like the laundry area um and it was smoking room thank u enjoyed my

washer and dryer so i could do my laundry and iron with ironing board so that i could press my clothes for the

it was very nice with the kitchen and laundry facilities.

there was a lady next door to our room who was hanging her laundry on the balcony

creepy place, asked for non smoking and the room reaked.

couldn t use free wifi that was listed

the room has an odor of smoke even though it was suppose to be non smoking

car parking

asked for a non smoking room but we received one with an unbearable cigarette smell

tub and sink, dirty water run out very slow. laundry dryer don't get hot none

laundry on-site

like that there was a guest laundry and a that there was a pool and a hot

we had wet comforters put on our bed and had to go to desk and was told there was no laundry person on site

the laundry is ridiculously expensive, $5 per load

old, smelly, their laundry room wasn t available when i need it it.

i liked the laundry mat as

they had a pool , free breakfast! & laundry facility

a lot of activity in parking lot was worried about getting robbed

wifi sucks, terrible signal and didn't reach hotel room

there s also a laundry room where we can wash our clothes since we stayed for few nights and days, and the

also we were under the impression that laundry detergent was free for the laundry room but we found that you

i love the laundry service being available as well as the pool till late

free laundry, clean facilities & helpful staff.

i live the free laundry service

laundry had one washer for the whole hotel that seemed to always be used

laundry facilities

we were near the laundry room

guest laundry was out of service

the second floor hall halfway i the laundry room the floor felt like it was unsafe

laundry facilities were unavailable

love the location, the pool was amazing, the room was very spacious

rooms were super clean and very nicely decorated! beds were comfy and the pool was very clean.

the pool was great

the shower head and the wifi.

great location for access to seaworld, easy to use laundry facility, great parking

nothing but they need to checkout the gym and clean the laundry room

laundry facilities were clean

we even asked them if we were expected to do the laundry ourselves and they said oh no

the laundry was very modern, with machines that only accept credit card, i had some problem with it

free parking at the hotel and free guest laundry area both make this place an absolute value for families on

and the guest laundry was a lifesaver

in addition the onsite laundry room open to the public at no charge is a big help for travelers with children

it was nice to have laundry however the front load washers are broken and moldy

we loved the free laundry down the hall when we figured out that it was there

i love that had a laundry station , sell the laundry soap and had money change for the machines to return at

the construction site on the parking lot.

the pool was ok just enough to satisfy the kids

complimentary breakfast

gates and a security guard is there checking who comes and goes so there is no easy access to the parking

villas are prepped with dishware/coffee etc, they offer tide and fabric softener for laundry

chose to try this hotel because of the indoor/outdoor pool

10am not really good for a family with kids

we just needed our car pass for parking and it took us like 15 minutes to get that

great amenities and room with kitchen is a huge plus with kids. super friendly staff

breakfast, wednesday happy hour and free laundry

laundry facility needs more than two units to accommodate 4 floors of guests

i had to choose something i disliked, it would be the guest laundry room

breakfast was great!!

t like was that there was just a tiny bit of mold on the bathroom ceiling, and the sink in the kitchenette

laundry facilities on the 2nd floor were abysmal

laundry soap dispenser didn't dispense box of soap had to go to office

square shower carpet burn damage no sheet for sofa bed no hotel information for wifi breakfast hours

love the staff, indoor pool, cleanliness and the continental breakfast!

the only thing was that the pools were not clean enough and was missing more clean towels.

no breakfast , no pool , no gym , no ice ,

the room space cause i have a lot of kids

the manager came through at breakfast every morning to greet everyone and ask how our stay was going

she enjoyed the indoor pool

the location, was close to everything. breakfast was great also.

i figured i was just sensitive to the laundry chemicals they used to wash the sheets

the availability of the laundry room

the laundry area is not kept up

bring others later but never showed up no soap shower has mold all around bottom of shower no laundry

front desk didn't have change for the washer and dryer and the laundry soap dispenser didn't have soap so i

pool was hot

location, cleanliness, breakfast

very clean and warm american breakfast

great room, everything included. and the kids really enjoyed the pool.

great room, everything included. and the kids really enjoyed the pool.

the wifi in the rooms was almost non-existent

easy parking, next to the main road

it was definitely spa and resort like

great pool,staff and spa services

there was no view as advertised and wifi did not work

friendly staff, good location, laundry was excellent!

entrance did not have temporary parking for check in and pool was small for amount of family and guests of hotel

free parking and free breakfast

close to sea world and good breakfast

t like that on the website it stated that i could not bring along my pet as well as it saying no wifi

- very pet friendly, but also respectful to those who don't wish to encounter them during their stay

too cold for most but my kids were happy to take a lap in the lazy river then hop in the hot tub with me

nice hotel at great location. had good time stayed over weekend with kids.

windflower spa was excellent my wife and i did the romance package and had a couples massage and it was

serene, calm, yet places for family activities, great staff, rooms, golf

i like the location it was 4 miles from elf acres which was great for the kids.

the breakfast hours could be better. i liked everything here.

very clean, loved the continental breakfast, and friendly staff! 3 min from seaworld

we appreciated that the hotel is pet-friendly, as we were able to stay with our dog

parking was a bit tight but the staff went out of their way to help us with this issue.

the laundry area. there was only one washer and it had sand in it so i didn t use it.

feel like the place is overpriced, they put us in the lower level were they do laundry etc, it smelled so weird

, laundry and trash

my parents room was on the garden level basement there was an infestation smell of laundry and they had

having to go to the lower level laundry room was the only down side

i got a bad rash on my neck from the pillows. maybe the laundry detergent they use. idk.

bed was a little stiff, pillows too fluffed and no bag for dirty laundry.

the coin operated laundry.

the room service. all day out. came back at 10pm with kids and room want be clean!

my kids drove me crazy running around playing and having too much fun

the pool was refreshing and the laundry facilities were convenient

no space parking the laundry area too loud

tried to use the laundry facilities and both wash machines took money but did not work

the breakfast was good and the laundry very good value

large trash bags to take home dirty laundry would be nice.

our room was next to the laundry room, the whole hallway had a foul smell

i wanted to use the laundry room so we didn t have to travel home with a bunch of dirty laundry but $8 to do

the laundry room and exercise room could be replaced with new equipment.

the pool, the breakfast, location,.

friendly staff, breakfast was great and enjoyed the resturaunt as well

breakfast due to covid-19 no pool due to covid great staff owner on site awesome guy

the parking had reserve spots

didn't like that they told me the pool was open when i got there the pool was closed cuz it wasn't clean and i

to local people who want a place to party so it was very noisy and their was a fight in the back parking lot

location is safe, room is clean, ice machine works, plenty of parking available, elevator works ,

the hotel s laundry facility only takes quarters (no credit cards or bills)

the on-site laundry facilities were very convenient

very good breakfast

complimentary breakfast was really good the kids really enjoyed the selection that was available staff were

love that the pool was indoor my kids had a blast while me an my wife relaxed in the jacuzzi, the front staff

the laundry facility was not

the laundry facility was not very good.

hotel was filthy and there were people doing drugs in the lobby and parking-lot

cable tv is crappy and does not get all the channels wifi is non existent

weak unreliable wifi.

sheets were dirty mildew, mold, or dirt on the walls & ceiling bathroom smelled like urine kids running down

to rid sketchy vehicles from parking & hanging out

sheets was stained, room had nets, n i booked 2 adults n 3 kids but they only gave 1 face towel

wifi slow and no cash machine change change.

car alarms going off at night and kids playing in the hall later at night.

used on site laundry facilities and front desk was happy to give me change for machines

note, the smoking rooms are not part of the main building that has the pool, laundry, or the office

no chair or table in laundry room

needs a laundry room

clean, including laundry

kids loved the pool, family member did laundry

they went out of their way to help with directions and laundry

it irritated my kids skin and the chlorine fumes were extremely strong to the point of having to leave after

swimming pool is too small

none. we always had excellent room service!

we made use of the pool and laundry machines

great pool area that was heated. helpful staff. large rooms, comfy beds.

friendly and it had two separate bedrooms on the same for us and our kids

pool to much clorine and should have rooms for people with pets and another rooms separate in other

everything was awesome. great breakfast.

pool water looked a little dirty.

kids were not happy that first thing in the morning the schedule was full

love the breakfast in the morning. very convenient!

from dallas visiting seaworld great friendly staff great rooms&breakfast was great & indoor pool

mine was late when my kids were already in bed

kept dropping wifi

man standing outside smoking in the only open parking space at 130am

man standing outside smoking in the only open parking space at 130am

didn t work, some lady was working on her truck while i was trying to sleep,the hostess was smoking weed

had to do some laundry, but i waited to our next destination

no onsite fitness, restaurant, or public laundry area

location dirty laundry bed bug

laundry room needed a good cleaning

internet was no good was far from office and she sold me laundry detergent and after i bought it she said the

not very clean washer and dry gross no laundry soap

american roaches in the landscaping came out at night and terrorized me while i was getting my laundry

breakfast no working swimming pool no working laundry machines not a clean place dirty

breakfast was very slim. all i saw was toast and option to make a waffle.

it stated on advertisement it had wifi and breakfast. it didn t have either when we showed up

laundry room facilities we're good to have, but not enough machines

some of the services (e.g., laundry) were restricted

parking always full at night. the room needs some repairs. the a/c was noisy.

parking lot is fenced in and secured

laundry onsite is very convenient

not really anything to dislike, maybe just that the laundry room door can be a bit tough to open

nice room for an extended stay. very good laundry facilities too.

that the wifi didn t work

enjoyed my stay it was friendly grate service enjoyed poll liked that it had kitchen and laundry matt stay was

this place was an extended stay so people were drying their laundry on the balcony

add a more pleasant soap (smell good) laundry detergent to the bleach when washing sheets, pillow cases and

wifi has terrible signal to where you have to keep reconnecting to the 5 diff networks as you move

put me in a room directly next to the pool

did not understad a lady knocking my door saying laundry around 8 30 am maybe she was just doing her

everybody was helpful, even the laundry attendant was super friendly to me.

parking spaces

the staff was friendly and willing to help me take my bags to the room nd breakfast was hot and fresh no line

i would like a better breakfast.

the laundry room was taken over by their linens and towels

was nothing major to dislike, but a few small improvements in breakfast variety and room updates could make the

no breakfast, very damaged is not how it looks on pictures

much they advertised a continental breakfast and there wasn't anything available at any time in the morning, no

though breakfast is advertised online there was no breakfast no towels in our room room needed vacuumed

the bed, free laundry, great parking

the laundry facilities were very convenient

pool was cleaned and there was a free laundry facility

it was clean. the 24 hr. availability of hot tea. the workout/laundry room.

has simple kitchen facilities to cook eggs. free laundry.

the laundry room is out dated. dryer takes 3 times to dry

was able to get my laundry done and the staff was accommodating to my needs

liked the fridge and laundry facility

hotel was comfortable, close to public transport, reasonable value for money and had a guest laundry

you need laundry, it's $4

i have a laundry list of complaints >keys not working >2nd set of keys not working correctly >pool closed

swimming early in the morning and all we could smell was cigarette smoke the hour we were in the pool

location, great service, hotel was nice, restaurant and bar was great and starbucks in the morning, very nice

also loves the swimming pool very well design and you also my wife's favorite coffee place was there

real good place to stay, friendly staff, and really clean place, room service was great they maintain the room

enough fresh fruit at breakfast and wifi was poor (i work in it, my hotspot on phone was more stable and often

free parking, breakfast and close to downtown

the kids were disappointed, but they got over it

kids saw there choice and i saw mine

great breakfast

room was right across laundry, constant doors

the kitchenette, workout room was good, and the laundry facilities were surprisingly free

laundry room. many machines out of service

there is a pool, but not many chairs and not very inviting as it's basically in the parking lot and near the

room was next to outside pool seating area and people talking would keep me awake

the hotel laundry room was next to that and the noises from the staff and workers woke us up every morning in

included hot breakfast. on site coin operated laundry.

laundry had to be sent out at a cost

guest laundry

pool has no shallow end so was not good for kids, the breakfast/lounge area was tiny and could not accommodate

the breakfast selection was great and food was hot

breakfast

it's not the hotels fault but that's about the only thing i didn't like about the area, the parking it kinda

secure a cab to travel to the alamo area and the next night he helped us with towels for the pool

professionalism and service at desk and morning breakfast.

breakfast lady lupe was awesome and she was amazing job on ensuring the place was clean

was disgusting it have something on it like tomatoes sauce, no i am not going there again , my kids want to

parking lot !!! no space !! was full !!!!

everything was great - - the staff, the room, breakfast, etc.

the staff was friendly. the breakfast was good for the kids. the location was good.

was great except the loud kids that kept running up and down the hall knocking on people's doors

shower was small, wifi didn't work for us and one of the night ppl (rose) was rude to my son when he purchase

no complimentary breakfast or coffee also charged for parking during our stay.

paid parking, paid breakfast and construction!!

pool was a little dirty and really really warm on a hot day.

our room was by laundry room so it was horribly noisy the entire time

when i asked if they had a guest laundry room the lady had no clue

i also had to wash my clothes, and they had no laundry facilities on the premises

no laundry

no laundry.

guest laundry center

they have a laundry room. the front desk person (tim) was very nice

restrooms were big and spacious. great lighting and awesome gym.

the cost is high, the rooms are dirty, a single washing machine for the entire hotel, the gym and breakfast is

kids above were running around all night and the lady next door was on the phone all night

when you are on vacation you do not want to spend 3 + hours doing laundry at the hotel

hotel provided free parking, breakfast, and laundry facilities (cost to use)

staff realized they were out and had to get some from laundry room but i had been sent on a wild goose chase

slow elevator, the few towels, no laundry plastic bag, the generally old everything about the room, the bed not

pool nice and guest laundry

laundry took too long to get done for one loads!

and we had to go get our own towels from the laundry room

the laundry facilities are not working properly

rooms, pool, laundry facility, and even the parking lot

another blanket for one of the beds and was told that housekeeping was in the process of doing laundry and that

coin laundry (not complementary as seemed advertised) was disappointing, no easy way to get quarters for

nice laundry room too

fitness center laundry facilities

comfortable bed;good laundry facilities;walking distance from rivetwalk

coffee available 24 hrs. laundry facilities as well as small gym and pool. staff was great.

large rooms with kitchen and dining area as well as den/tv sitting area with balcony view

; valet parking; comfortable 1 bedroom suite with a true separate bedroom and an excellent kitchen

the room is excellent, we enjoyed the jetted tub. the kitchen was nice.

pool was amazing....the views from the pool was amazing! the beds were comfortable.

full kitchen, making catering a breeze

laundry dryer very expensive & very slow

there was one very nice hispanic lady who helped out with toilet paper and laundry bags

get clean towels because the did not have the laundry lady show up to work

had to get help connecting to wifi

room service wasn't done not sure why, was charged 3 days valet instead of the 2 that i stayed

it didn t have a guest laundry facility

says they have laundry but there is no guest laundry

having to pay a $15 per day parking. no guest laundry

the laundry facilities for their guests! very dirty machines!

was on end by laundry room doors started slamming early every morning next time id rather stay in middle but

did not have laundry facilities.

no laundry supplies available

i overheard a member of the staff overwhelmed in laundry saying everyone left for the day and left him to do

we drove 4 hours to get here and myself and my kids were exhausted and still had a long wait for a bed

i love the staff they gave us early check in as well!