unique location - what a fun and quirky accommodation the kids (and us too) loved it

meanwhile i thought i'd be getting a normal, decent sized dessert for the price) and 14 for laundry that

parking was a bit haphazard

breakfast was very nice with plenty of food choices

breakfast was amazing

food and breakfast were very tasty and of excellent quality

the food in the hotel was absolutely fantastic - we had dinner in the captains bar which was just perfect

would recommend eating there and the breakfast was lovely too

plenty of parking

wifi was very hit and miss

amazing, pool great, room excellent views amazing

check in time was delayed due to lack of laundry

the location the cosy bar the room was quaint and looked on to the water food was

pet was charged at 20, which is not discolsed at the time of booking

was really excellent, breakfast was first class

receptionist who was very accommodating to our dog ( even brought him a sausage for breakfast

wifi connection

good facilities and plenty of space for resident parking

wifi temperamental

brownies staff friendly and welcoming, and even had little treats for the dog when she was in the bar lovely

there were toys for kids to play with

laundry in the lodge was exactly what we needed mid-trip to wash, relax, drink, and reset ourselves

they provided a delicious breakfast box

fireplace, dining table, relaxing music playing, tv

the building, the furnishings, the wood burner and a fully stocked kitchen

the cozy fireplace and fully stocked kitchen as well as the luxurious bed and linens

could have done with laundry facilities

no dishwasher, no washing machine, or laundry facility on the premises

rooms spotless, great wifi and good showers and kitchen

the wifi is a bit sketchy as was my phone signal but i liked being away from every day life

good place to go exploring the area from and pet

front desk wasn t super helpful. no laundry services which they advertised.

the room was next to vent fans from the laundry which were noisy, although stopped after 7pm and didn't restart

directly under our room window it was very loud at night , and the air condition motor for the laundry room on

wifi was rubbish

no room service for drinks.

they even had a laundry service

the staff is nice and very friendly they even have a laundry service which is nice

nice staff at right off high street laundry service quiet

) the hotel did our laundry for 5 a load, which was a wonderful bonus

staff friendly and have laundry facilities

no laundry service nearby , the nearest was in caol caol supermarket costing gbp 9 by cab

hot shower and laundry

excellent room service

nice little bar we stayed in a four poster room with spa bath it was

breakfast was good, location was great being in the heart of fort william

good stay and location, room was comfy and staff friendly, really nice to have laundry

everything good parking and location great welcome the laundry service

lots of choice hot/cold items for breakfast and the bar although small is well stocked with local brews ud8

lovely stay. warm welcome. comfortable room, great location and breakfast.

breakfast spread was excellent. food was fresh. buffet-style. staff were attentive.

received quite the attitude from the staff when using the paid laundry service

facility was dirty, hand prints on the doors and walls, mountains of laundry in the halls

very comfortable and bonus with the pool and spa facilities especially after a ben nevis hike, the staff were

wifi could of been better but not bad at all.

wifi was not strong in the rooms but ok in the common areas

is a little tricky as it's downhill and not very visible from the road, but a nice area for parking once we got

plenty of parking

gail made us feel like family, right at home. very nice facility and great breakfast.

great overnight stay. large comfortable room. excellent breakfast. helpful owners

comfortable rooms excellent parking

housekeeping team kept the rooms clean, but there were bags of laundry, rubbish and cleaning materials left

piles of laundry left in the corridor. very tortuous route to get to our room

our family rooms was above the laundry and washing machines continued on until 9pm making the floors vibrate

when we arrived after 4pm the passageway was still full of laundry from the previous nights guests

tv and free wifi

everything from the staff to the atmosphere of this castle to the food (dinner and breakfast) to the rooms is

breakfast was delicious and enjoyed in the beautiful dining room. the service was impecable.

had an amazing stay at the hotel, the staff were very accommodating and let us have an early check in as well

was no room service, thats a huge disappointment for a five star hotel

we thought it is strictly jacket for man, and we would prefer to be separated from families with kids as much

lovely bar to relax in after dinner, living room with a cosy fire to have a drink before dinner and the

to be in a family run hotel has traditional decor and a traditional feel in the lounge and bar areas

location was perfect just walking distance to the center, the facility was very nice including parking and a

the bar is very inviting and cosy

the little lounge area and the bar were really cozy