this was a beautiful old hacienda with heated pool and well-maintained gardens.

friendly staff - peaceful place - great for kids. very good wifi.

pool and surrounding area were great.

friendly staff - peaceful place - great for kids. very good wifi.

friendly staff - peaceful place - great for kids. very good wifi.

the farm is fun for the kids, you have extra activities like bikes or horse riding

the pool is very large and well-designed, with plenty of loungers around so you can find a spot to

they have a really nice tennis court and a fabulous pool, plus a couple of cute bar areas and a lovely restaurant

there s a barn for kids, playground, horse ride, great pool

all of it! room, restaurant, pool, trees, gardens.

ample parking the restaurant is very good and service is very good

the restaurant and bar staff were very attentitve and the dinner we had was really tasty and good

the gym was too warm and didn't have any free weights.

the fact that the hacienda has both a gym and swimming pool is a great add on

the parking area is really big and can easily accomodate a lot of cars

wifi is bad in the rooms we have seen , to avoid if you need to work 2) pool was dirty, same as the whirlpool,

wifi is bad in the rooms we have seen , to avoid if you need to work 2) pool was dirty, same as the

the facilities , the room, the gym, the service.

they did their best to accommodate and moved me closer to the reception ( room 11) where the wifi was the

location is perfect, and parking is secure.

it does not have a restaurant within the premises and therefore you cannot request room service, but still the

car parking was very secure

very central and convenient to restaurants/shops/plazas and parking is on-site

large rooms, quiet and pretty setting.. central location and on-site parking..

swimming pool music could be too noisy

there was a wedding near the pool and was a little bit loud at night

the gardens, pool and area

at the pool area was not available

room service is first-class,

breakfast was cold, beds not comfy and pretty small

the free breakfast was really good, with lots of variation and good choices

breakfast was poor

wifi was strong

i had assumed it was for travelling businessmen for the local factories, but the breakfasts were filled with

parking is free and easily accessible

wifi did not work properly swiming pool not available

noisy fans on 3rd floor, possible roof ventilators. industrial zone. very small pool.

gym is under my expectation

wifi signal was terrible

clean easy to access great parking good to stay one or two days

s confusing to find the entrance to the motor lobby and parking

the location, great breakfast and the ammenities.

really good free breakfast, great water pressure

hard to figure out how to log onto wifi

breakfast

weak wifi overall and none in room.

breakfast was announced from 7 a

location is great, rooms are huge, off street parking, secure

noise at night like if they were filling a pool in the room next to us or doing some work in there

the pool was dirty the restaurante has an average service

breakfast was just ok (fruit, toast and coffee) but menu breakfast was really good

not clean and wifi didn t work and a condom left in the room

the breakfast quite good

breakfast is coffee and toast, anything else is extra

after getting our room we tried to get on wifi as it's our only way of communicating

had laundry done for a family of three the day before i checked out

breakfast options were amazing, room was neat and spacious.

gym, swimming pool and overall set up of hotel

rooms were too small, gym too basic, min bar had free beverages but i still had to pay for many water bottles

has good space for parking

hotel included a decent breakfast buffet

service and breakfast

clean and comfortable room. good breakfast coffee available at all times

the breakfast was really good, it is really small but still go many options to eat.

breakfast was good. quiet place rested

the pool, and the restaurant

1. room furniture, although modern, not very functional. 2. room service ... extremely bad.

the swimming pool was out of service (which wasn't mentioned even after asking about the terrace)

gym must be improved

rooftop pool seems abandoned.

beds were comfortable free parking

pet friendly, personal muy amable

we like that they are pet friendly

if you don't matter sleep with pet hair, will be ok. it is a pet frendly hotel

location, walkable from the bus station of the city si very close, great staff and breakfast

parking was covered and with direct access to lobby

some kits are missing like hair care kit they don t offer clothes ironing service only laundry

good breakfast, logistically good positioned, clean rooms, laundry service fast

1st day the wifi was not working due to provider's issues, which i understand

bar had no white wine

service in restaurant was too slow and no one would pick up the phone for room service

very clean, super nice gym

the swimming pool is exposed, to close to lobby

location. pool. amenities.

pool had many problems / maintenance issues.

clean, they offer a great cookie during the reception who helps to give an smile from my kids

spacious and clean rooms private parking

the room service food is also good, just took some

super nice modern clean hotel. breakfast was perfect. friendly staff

very carefull not to be asigned with a room over or next to the gym

pet friendly, modern, comfortable

cold, noisy, small. tv: bad image quality and no sap option. breakfast included

breakfast started 20 min. later

breakfast standard inconsistent, should have basic plain fried egg dish if available, cheap and

breakfast included

very well set up, clean, comfortable and nice breakfast buffet

the breakfast wasn't as good as normally is,

menu in the breakfast was short

breakfast and staff

their breakfast, delicious

removed the breakfast like 5 minutes earlier and we weren't able to eat something there

room service is pretty slow, i had to call a couple of times and the price tag on the menu seems to

to it was all for myself, the personnel are friendly and polite, the rooms were clean and the breakfast was ok

great service, protected parking, nice room.

parking, employees attentions.

great price, modern rooms, clean, parking, good breakfast

comfortable accommodation with good parking and restaurant and bar

also the pool need to be warm up because even at 2hpm it is really cold

rooms, nice location, easy to reach, good parking place

also we went there because of a good experience 10 years ago, excellent food thru room

they solved one little request we had at the swimming pool

the gym was small with just a few machines and lower weights

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

the bed was comfy and the pool was a nice touch

slow wifi and very unreliable

the staff was helpful and the parking was huge

almost forgot, it was missing a laundry room too

staff, position, parking, quick check in and check out

breakfast here is clearly very good as the restaurant was full when we left - we didn't have time

breakfast had different options , delicious

good hotel in general - good staff - secure - good restaurant for breakfast and dinner (it is pricey

also, i didn't use the pool because it's located through a restaurant door with fogged glass midway from the

great staff , parking and pool. great value for our stay

great staff , parking and pool. great value for our stay

nice indoor pool

the parking, the rooms size , the cleanliness, the staff .

laundry service was not available but you could do laundry by yourself

breakfast was excellent, and all the staff were exceptional, fantastic laundry facilities

i forgot to use the pool and gym.

pool and breakfast

breakfast exceptional! kind staff! helpful doormen.

we also requested laundry service and we asked multiple times about the pricing

nasty drink cocktails at the bar that tasted like medicine

the pull area was full of mosquitos and wifi service was very slow.

had breakfast in the morning, while i was eating i found a piece of glass in my mouth, it was inside my

i liked the pool

design of the parking lot is a bit strange

it is super close to the city center, it has safe parking, room is super well equipped and the service the

location: near the historical center, good breakfast for the price.

breakfast, good gym, great clean room, located across the street from a beautiful park and only 10 min walk to

nice buffet breakfast and a beautiful park across the street

breakfast was good

breakfast buffet included with room price and can order eggs and breakfast meats to your liking

clean and neat, good business hotel with conference rooms, good staff. has an ok pool, too.

rooms, good wifi, friendly staff, great pool area that is very well maintained

poor tv channel options; pool closed.

breakfast is limited you get a ticket and they say this or that they are not friendly at all and

very clean and quiet great breakfast included

breakfast was ok

better breakfast option, better bar. wifi and cable system bad

free breakfast was only eggs and beans with bread

we were looking for a large room with a comfortable bed, a/c, strong wifi, and a pool

water in the pool was cold no wifi broken fridge broken bath top tv didn t work when we got there room service

parking was amazing

in the pool was cold no wifi broken fridge broken bath top tv didn t work when we got there room service took

the pool was not available for guests as there was a private party taking place that evening

provided in room and no hall ice machine, but free coffee is available in the lobby and from room service

food in general was extraordinary; wifi service was very good and the room itself was gorgeously decorated

proximity to all the major stores walking distance to parks pool

could not bring the pet to the restaurant

really is pet friendly: dogs always barking swimming pool: very small, photos are not realistic, too warm

parking is really really small, everyone needed to get out of the car to check spaces and to make a

no parking space miscommunication between staff

room service and it's food... delicious!!!

i hate being forced to pay for parking, rude and aggressive

parking , staff, and restaurant

big rooms, rich breakfast and very nicely located in the city center for a reasonable price.

the gym equipment is poor

parking, a bit difficult to park when you go on a suv or a big van

and we hugely enjoyed the roof top swimming pool

breakfast included was a great $ saver

the laundry schedule is only in working hours and they do not have irons for rent

wifi was poor (it always worked, but was weak and slow), and the place is quite noisy - the windows

one can hear the noise and music coming from the rooftop bar quite loudly in the room

good location good wifi stuff understand english clean

early check in was allowed

oddles of parking spaces right next to building

the staff was very helpful. we appreciated the laundry service.

they have an outdoor kitchen you can use, i think they might serve food sometimes, they had a lot of dishes

hospitality and quality of the room, amenities, food and spa are excellent

there is also a common kitchen where you can find water, coffee, tea and juice any time

loved the shared kitchen area

apart from breakfast food was only average bar service sometimes slow staff excellent

little playground very convenient for family with kids

was a heated pool, which was my first criteria, food was good, got a covered car parking which was included in

the pool was amazing - warm water - and my kids loved it

there was not freezer in my room is always good mainly with kids

covered parking was dark and without direct access to the hotel.

requested birthday decorations for the room, asked if we could swim at the pool, there's no heater active and

clean and spacious room. good buffet breakfast. free parking.

friendly staff, great location and wifi service.

the pool heater was not available, and most of the time the shuttle driver was not available

we had breakfast included and it was delicious

were unaware that the included breakfast buffet ends at 8:30

extra cost for breakfast on saturday and sunday

wifi was terrible, breakfast restaurant staff were slow (but friendly), they just need to be more

wifi connection was fast and reliable

the breakfast is very good, and it's close to coffee shops and restaurants where you can have a lovely

restaurant changed from a nice eat in restaurant to a snack bar atmosphere

the breakfast was very simple it could of been a little more choices

it is pet friendly

we always stay at this property. it is very clean, in a perfect location and pet friendly.

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the pool area is really nice too

the pool is small but perfect for cooling off in the afternoon

the hotel is pet-friendly, and even though we didn't have a pet, it's nice to know that they are welcome

we loved having the pool each day

good wifi

pet friendly low cost per dog

comfortable bed, good working wifi, very clean and a shower with good water pressure

wifi worked well

room was in the second floor, difficult to get luggage and pets up

i didn't had breakfast.

pet-friendly, location

pity there is no breakfast, but enough restaurants on the side

mention that is pet friendly but actually there no specific space for pets but anyway you can have your pet with

great location in el centro, excellent wifi in room, spacious bedroom, lots of space, big comfortable bed,

there was no wifi as a foreigner it is necessary to have a wifi.

wifi didn't work

also the spa tub handle broke off in my hand, i was given a regular room and charged the price of a suite

wifi was not working properly

no wifi

wifi is not secure, and weak and slow

room service is quite slow, but nonetheless is good

the rooftop bar is lovely, they let us take our own wine to have with their food

they were very busy and room service was a little slow but totally understandable

were on the second floor and the wifi was inconsistent (we had to step outside our room for better reception,

maybe a larger cup of coffee for breakfast

an additional breakfast options for example; scrambled eggs, breakfast sandwiches or breakfast burritos - i know

also, there are advertisements for spa services but the staff knew little about them and the masseuse didn't

wifi. coffee

there were occasional disruptions with the wifi signal, but nothing terrible

good wifi

location, staff, ac, shower and wifi work well

poor wifi, no gym.

neither the wifi nor the tv worked in my room

wifi didn t work, the tv was not working either

cold a/c in the room and internet works well, both wifi & wired

buffet breakfast on sundays is fantastic

breakfast was great! place is exceptional

clean. rooms were well laid out, pool area is small but very nice and peaceful.

breakfast was average

the swimming pool/garden courtyard was lovely

he also got in my car and took me to the free parking lot a block away

noise but if you cannot tolerate and travel with little kids even though this is a great hotel it might not be

there could be a few more utensils in the kitchenette

kitchen had very minimal utensils and no supplies

parking area was a bit far and we had to leave our keys with the parking attendant

at the spa area, the neatness , organized environment and mostly the ancestral wisdom of the wonderful

the breakfast

spa was being remodeled so there was very noisy

everything except breakfast.

noisy at weekends nights. breakfast could be more generous.

had to change rooms due to a plumbing issue and thought we had gotten a quieter room, near the pool, but then

the pool looks a little sad, only two lounge chairs and it was hot

had a large suite with both a balcony hovering above the pool, and a terasse on the other side

nice pool

wifi was good and a simple breakfast is included. pruce was a little too high i think.

the decoration and spaces on this hotel, are unique

at the end of our stay we were surprised with an extra charge for our pet that we weren t informed of initially

wifi was spotty, at best, but it did not interrupt our stay at all

the honor bar was a nice offering for a late night craving but no energy to go out

breakfast was very complete and nicely done

and i think they lost one sock in the laundry

one more advice, if you can avoid it, do not have them do your laundry, they charge twice as much as any other

the hot water wouldn't come out all the time and the wifi was pretty unusable

there are sufficient outlets for electronic equipment and the wifi is very good, the breakfast is adequate

has no flexibility: it's difficult to have a good shower there and next to impossible to bathe kids

nice breakfast. lost an item and got it back

the parking was underground very accessible breakfast was good and staff was very polite.

wifi worked well

free garage parking

the parking was underground very accessible breakfast was good and staff was very polite.

modern in an old building, parking

great customer service and parking

wifi was not working in our room

a huge bonus is they have their own parking (very few hotels there do)

the wifi is really bad

same day laundry service would be nice.

external laundry service the hotel uses is horrible, they ruined all my clothes

every conversation, laugh, luggage wheeled, laundry cart pushed- everything echos around the courtyard and is

restaurant or in room service

didn t get room service

my reservation included breakfast & options were tasty and varied

very nice staff. the food at restaurant was good. and they have a gym.

the parking of the hotel stole my i pod from my car

to main roads to and out of the city, room equipment good, the breakfast buffet was very

area of the swimming pool needs some maintenance