evening entertainment was very hit and miss and there was definitely no waiter aervice around the pool, there

lunch in golf restaurant was excellent both value and taste

easy parking

hotel was modern, clean, spacious good parking, central location, japanese restaurant was good.

excellent buffet breakfast choice

1 bar man was ignorant other than than was fine

the swimming pool

choice at breakfast, location and easy parking

breakfast was great pool was great facilities where great

parking areas were not used to their full potential as most customers took up 2 spaces rather than

plenty of choices at breakfast

good continental breakfast

the location, the wifi, fridge in the room as we had a toddler and were doing a long trip.

the pool was tiny, the pool area was crowded, and the music was way too loud.

great value. the restaurant. parking facility pet friendly

the laundry service but was adequately compensated

we needed an early breakfast and they were happy to open the for us.

i want able to get on wifi with computer

the bar had content football on the tv and the foyer was used for entertainment in the evening

wonderful big hotel and swimming pool. nice staff and breakfast. very lively.

also, the large pool area where the snack bar is located could use an additional bar this would help reduce

and plan another visit next year with our family, and we won't be disappointed i am sure xx roc golf trinidad,

no indoor pool or spa as rainy days

want, very noisy rooms, evening animation good but repetitive, sames songs every night for the kids

there are no dishes in the kitchen

fault anything the cleaner's were the best ive ever seen place cleaned spotless every day pool was great kids

to noisy for us , too many people with kids running and doing whatever they want.

chest of drawers ,all drawers were getting stucked all time ; my room was in the middle of wifi routers and

free and good wifi

another not that i don't like but more like suggestion: there was delfi kids club, which is great, but since

room was spacious hotel was in a great location next to the beach with plenty of bars and restaurants around

no english tv channel beer to dear round pool and was not asked if we wanted

the pool area is amazing, the fitness room is great as well

i also didn't like that people were smoking everywhere including the pool area and even rooms, which then stank

good location, nice and clean hotel, swimming pool clean with nice staff and friendly

pools, staff were amazing, all very helpful

fast and good drinks/snacks in the hotel bar and pool-side bars

tho the pool facilities are of a 4 star i wouldn't say the rooms and hotel itself is

room was very dated the kids club was only in spanish

pools were good, slides were fun for the boys (aged 11 and 14) but they re not open all day (only

easy to stay with kids

old fashioned, pool exceptionally busy

there was free wifi that wasn't working

the slide on the swimming pool was a hit and so easy that kids can go by themselves again and again while you

the food was great and the pool facilities

good location. not far from beach, mercadona supermarket and laundry. breakfast was very good

is a great hotel for families, nice pool and entertainment at pool and on evening

location large pool quiet rooms very clean free parking

no proper bar area with comfortable seating

great atmosphere round the pool.

food, spa closed without notice, no aircon

room with sea sight. breakfast and dinners. cleaning. very friendly personel.

this place is great for families with large very noisy pool and kids activities, not as good for couple with

good service, great selection for breakfast, dinner

families with large very noisy pool and kids activities, not as good for couple with lines for breakfast

central location; i booked a small, single room but it had a refrigerator, comfortable bed, good wifi, and

the restaurant and bar were not open i. the evening and not much to choose from in town.

great breakfast

excellent indoor and outdoor pool areas effect are spotless

the spa facility was excellent and very well organised

everything was lovely. hotel/staff/indoor pool/gym/spa etc.

we made a quick tour into the inner pool, gym and spa but we did not used the facilities and they looked first

free wifi

wifi didn't work on my phone. the room card got de activated several times.

nice hotel, good room size, balcony with a view, access to swimming pool indoor and outdoor

the kids club staff were fantastic, my 5 year old son was kept entertained.

hidden gem location is perfect indoor pool was a super nice plus staff is friendly

we had breakfast and dinner and there was a great selection available for all tastes, very spanish,

we had wifi on 8th floor

the pool area is amazing with multiple pools, a lap pool, and a kids area

pool bar only open at weekends which meant going down 4 floors in a lift to obtain a drink

at busy times so ended up getting our steps in quite a few times which didn't best please the kids

breakfast ok and i liked checking on the 4 birds in the avairy in the morning with my juice and

nice view, great pool area

ry different from photos) and at breakfast many salty options served were the same pool bar does not offer

poor breakfast

ry different from photos) and at breakfast many salty options served were the same pool bar does not offer

laundry charges excessive

loved the pool the location and the mojitos

roof top pool more like a kids paddling pool in size but nice lounging area

lots of other hotels restaurants and bars around

staff were happy to provide us with a great supper even though the bar and kitchen had closed

the morning receptionist had just let us stay, it would have saved the cost of the cleaning and laundry and

the breakfast was good with plenty of options for everyone

the price is so much cheaper than the london spa as well

for one night so didnt get chance to use all the facilities like the spa baths and terace plunge pool

both wifi and tv were not working properly

gym was closed but they said it was being renovated , so maybe next time ( i needed a rest anyway

it would be nice to have even a small gym

gym facilities no longer available

no food available in the hotel and no room service

pool a nice touch bar food very good price of a pint 2

don't have a laundry service, but there are several launderettes within a 10 minute walk

wifi could be better

the wifi is good (50 mbps)

wifi worked well and as we were on the front there was an extra set of double glazing

only slight problem i had was the lack of information about room service

no tea or coffee in room but coffee bar and snacks at sister hotel next door

all 4 star extras ie tourist desk, breakfast 24 hour reception, bar and restaurant available at sister hotel,

wifi failed for 2 nights

it is the 2 star hotel but there was the nuevo torreluz, a 4 star hotel with a bar and the terrace in the same

reception provided a voucher for the bar next door while my room was being made

changed password for the wifi without any notice

hotel lacked a bar com lounge which is where we might like to spend a little time in the evenings

pool was excellent, site was clean and tidy, bungalows were great, we would stay again, great for kids

great locatoom. lovely tapas bar outside front door

gymnasium wasn t freely accessible

confusion over whether there was a laundry service or not

hotel with a beautiful rooftop terrace & small pool with a view of the hilltop alcazaba

pool area immaculate with plenty of seating for shade or sun

property, rooms, pool area and lounge were all beautiful

great decor, lovely touches, terrific upper floor pool and relaxation area.

being weakened at 6am by very noisy laundry truck got 40 mins

items on offer for breakfast were adequate but the bacon and scrambled eggs on offer for a cooked breakfast were

it was also a nice addition to have a pool and a gym to burn a few of the calories of the countless croquettes

screaming kids running around on floor above us at 2am (not hotels fault) but with noise in street too - no

poor gym equipement

to a wall, but that s understandable, no wifi signal in our room approx 20 minutes to the beach (not necesary

wifi worked excellent, location is perfect and bathroom is great

wifi was very slow and it did not always work. there were very few sockets in the room.

free wifi in the room

wifi was not good in our room, we had to go out in the hall or down in the lobby area to have an

corridors were a little shabby. breakfast was sparse, hardly worth €8.

good wifi signal

very friendly staff,buffet breakfast very good,clean rooms,and free wifi .!

good buffet breakfast

breakfast was very nice and well presented

a machine operated laundry service is about 10 mins walk from this hotel which was quite hady for me

ie the man in charge amdf pther spa nish man great but one other

the wifi was on occasion very slow and i had to use my data to book trips instead of using the

but the wifi

good wifi

was flooded and the cleaning lady was going round carrying an extremely smelly trolley for dirty laundry in the

there is a bar in the hall for a quick coffee

were uncomfortable and wifi was so weak in the room we couldn t really use it

wifi wasn t good, kept dropping down, needed to switch connecting and log in all the time, which

not much...wifi was consistent

wifi worked well for me

really friendly service from anna. and really good bar area.

bathroom was very old and wifi didn t work in the whole time they don t allow smoking, however we could

there is a laundry mat very close by and also a patisserie if you want to grab breakfast

tapas bar attached 1st class!!

bar was very nice and the art work on the walls exceptional

bar for drinks… very expensive restaurant next door/attached but if you wanted a drink you could

early check in

laundry service will cost you an arm and a leg - use the laundromat down the road if you need to

very comfortable ,clean, breakfast very good value for money,

bar/ cafe staff

pool hours were poor

no gym

& bar closed friday & saturday night although menu advertised in the lift

little too far from the coast (3km), ok to walk and explore but not if you have kids with you

internet through wifi not working at all, very basic options for breakfast

the bar / restaurant was good and the terrace is pleasant to sit outside

bar at 21

ever had i been asked to pay room service in cash directly to the waiter serving the food

excellent wifi signal

room service was easy to order

room service was excellent and prices reasonable

we was there for a couple of days and we had chosen no room service, but everyday when we went out the maid

the location is amazing and the breakfast was very good, i would stay there agsin.

clean, right on beach, good selection of food , great animation team and kids club

i had included the dinner and breakfast and the food was varied and plentiful and very tasty

wifi intermittent in room and quite poor

large room, excellent wifi and service

we used the laundry service and first it was 15 euro's but then they said it was 30 euro's

was surprised to learn that a pet friendly hotel didn t take cats, only dogs

t like the towel policy of having to go down to the spa to pick up/trade or return towels

no bar in main reception area

pool bar expensive and the only indoor bar appeared closed

our room was communicating room parking is secure but may be limited and charged extra pools for kids and adults

id been messed around with car hire at the airport meena stepped in and sorted out car hire and late check out

breakfast was great plenty to choose from cold or hot, i liked a cooked full breakfast and it was

it is more a family hotel, a lot of kids and a bit noisy.

only two things i think could improve is the gym quality and the food in general

he provided a dirty laundry cart for him to sleep in

breakfast on the second day was poor enough

the kids pool activities start too soon and rooms not suficiently sound-proofed

the kids pool activities start too soon and rooms not suficiently sound-proofed

wifi and housekeeping

and although a bit basic the room had everything we needed and we could park right outside our front door

compagnion was sick) close to the beach and city center (restaurants) - a little under 1km large parking available

the hotel has a restaurant & bar open from 8pm but there is also a really good indian restaurant within 5

the large parking lot

the wifi connection wasn't the best.

large room, beautiful pool with distant views of the mountains