car park provision swimming pool and friendly staff

the pool area is amazing with multiple pools, a lap pool, and a kids area

nice beach position. room was basic but comfortable. wifi was good.

breakfast was not included in my price and i was on the road by 8-30 am shortly after sunrise

breakfast buffet poor

the pool and pool area were also kept immaculate and included water slides for the little ones and also

this is not our kind of hotel, but we booked it for the kids & grandson and they loved it

nothing! breakfast room a bit noisy, when full.

bad the outside swimming pool was closed, but as we are november, understandable

hidden gem location is perfect indoor pool was a super nice plus staff is friendly

no bar on the property in the evening. not far to walk to to a restaurant though

however, guests we met were not complimentary of the food

breakfast ok and i liked checking on the 4 birds in the avairy in the morning with my juice and

nice view, great pool area

the view of my room was breathtaking the pool was nice as well breakfast was amazing

great breakfast

we made a quick tour into the inner pool, gym and spa but we did not used the facilities and they looked first

then you will not be disappointed, will relax at the pool, have a golf lesson or two and a great time

lovely characterful room and hotel. superb breakfast and excellent value for money.

very good gym that is free to use.

we didn t make use of the spa, gym, indoor pool, or the other restaurants, so i can t comment on those

wifi in all areas

gym, restaurant, buffet in a great atmosphere

pool with all slides, children atracions, lovely views, access to the beach from pool, nice stuff,

with the gym not being open

the morning receptionist had just let us stay, it would have saved the cost of the cleaning and laundry and

when i made the reservation, i had no extra nrequests i read the hotel policy on booking that kids are wellcome

the wifi was good which allowed us to listen to radio caroline and check emails while in the room

many things ( wifi instructions, wrong room, safe not working, telephone not working etc etc to give top

great style and amazing roof top pool area

laundry charges excessive

terrace of our room has a direct access to the swimming pool and the bar of the hotel

the pool on the terrace is tiny

location was absolutely brilliant and we thoroughly enjoyed being by the roof top bar in the evenings enjoying

lovely rooftop pool and bar

good location. not far from beach, mercadona supermarket and laundry. breakfast was very good

location large pool quiet rooms very clean free parking

clean, nice pool, etc.

balcony, food, pool, bar.

only one bar that got very noisy at times could do with a separate bar area

the pool was warmer then many other pools i've been in and relaxing atmosphere.

kids were allowed no balls in the pool and got bellowed at from a spanish couple

location, lovely sea view, close to main streets, wifi good

were able to check in at 10am and also pay for a late check out - so impressed

no uk tv channels - should be easy with wifi

confusion over whether there was a laundry service or not

it only has 5 or 6 rooms centred around a beautiful courtyard, with a rooftop pool and sun lounging area up

you need for a comfortable retreat is there including a roof top to take in the views and a spa bath which was

there is a small pool (which we didn t use) but perfect for cooling off

hotel with a beautiful rooftop terrace & small pool with a view of the hilltop alcazaba

reception provided a voucher for the bar next door while my room was being made

tea and coffee making facilities in the room would have been great, since there was no room service ,as the

wifi failed for 2 nights

great location with many bars and restaurants nearby. excellent wifi.

all 4 star extras ie tourist desk, breakfast 24 hour reception, bar and restaurant available at sister hotel,

the breakfast was a disappointment. the gym is quit small only housing 2 people at a time.

gymnasium wasn t freely accessible

wifi was very bad

the gym was good with four new seeming machines

for location and facilities, friendly and approachable staff, comfortable rooms and a great bar at the front

being weakened at 6am by very noisy laundry truck got 40 mins

pool area was also very clean

lovely rooftop pool)

no bar or drinks facilities on the roof top pool plus not enough parasols

fantastic rooftop pool with a view of the historic walls.

don't have a laundry service, but there are several launderettes within a 10 minute walk

reception told us it wasn t connected to wifi

very clean, great wifi. nice room and location

only slight problem i had was the lack of information about room service

rooms are big and clean, very good air conditioning and wifi

no tea/ coffee facilities in the room, and no room service.

to a wall, but that s understandable, no wifi signal in our room approx 20 minutes to the beach (not necesary

free wifi in the room

location, good restaurants nearby, comfortable bed, clean room, good wifi, good air conditioning

wifi was excellent

however the hotel is pet friendly; we were allowed to bring our little chihuahua with us for no extra charge

breakfast was fresh

good buffet breakfast

wifi is awful

good wifi signal

a machine operated laundry service is about 10 mins walk from this hotel which was quite hady for me

wifi works well in the room

good wifi

the wifi was on occasion very slow and i had to use my data to book trips instead of using the

friendly guy on reption room cleanliness value for money central location modern rooms brilliant wifi

easy to stay with kids

the slide on the swimming pool was a hit and so easy that kids can go by themselves again and again while you

the food was great and the pool facilities

old fashioned, pool exceptionally busy

there was free wifi that wasn't working

it's a good all-inclusive for families with kids - 2 large swimming pools, plus a shallow pond and jacuzzi,

having to pay for wifi was ridiculous in this day and age

room was very dated the kids club was only in spanish

pools, staff were amazing, all very helpful

tho the pool facilities are of a 4 star i wouldn't say the rooms and hotel itself is

was flooded and the cleaning lady was going round carrying an extremely smelly trolley for dirty laundry in the

com that it was only one pet per room

the bed was like a slab of slate and the free wifi barely worked and the tv was broken

had a very nice stay and agreed for one day longer nice employees and good service, late check out and 24h

the bar wasn't open so you couldn't even order a cold drink

area for kids was good

it's not that big (5 big sliders and 2 kids ones), but enough to have something entertaining

the spa was brilliant, the pool areas very good. the welcome cava was a nice surprise.

spa was very good and the pool area was very nice with a range of pools and water slides for kids

spa was very good and the pool area was very nice with a range of pools and water slides for kids

cleaner lady did a great job every they she even organised the kids toys on the bed in a funny way

indoor and outside bar to get drinks coffees and snacks

staff were fantastic, the waterslides were super fun for kids (& adults

breakfast one morning

the wifi strength was very disappointing reading between 1

the laundry service but was adequately compensated

wonderful big hotel and swimming pool. nice staff and breakfast. very lively.

spacious apartment with wifi.

having a gym was a good thing

they even provided free newspapers in the bar and reception

a quiet one and one with music, bar and activities

bad wifi, men obliged to wear a shirt at the dinner in the restaurant and not what they want, very

lounge bar was not open

no indoor pool or spa as rainy days

breakfast delicious lots of variety both hot & cold

wifi worked well for me

really friendly service from anna. and really good bar area.

bathroom was very old and wifi didn t work in the whole time they don t allow smoking, however we could

there is a laundry mat very close by and also a patisserie if you want to grab breakfast

early check in

the room was big, the room service was exceptional

wifi could be improved (we couldn't really use it for more than casual browsing)

interconnecting rooms with lovely bathroom inbetween bonus of a fridge/mini bar too very comfortable & very

laundry service will cost you an arm and a leg - use the laundromat down the road if you need to

swimming pool is a bit small and the air conditioning was stopped at the night randomly

breakfast was good if not included in booking, was good for €10, a good selection of hot and cold

clean hotel with lovely pool area

room friendly staff i ate in the bar and the food tasty just what i needed on public transport routes

no food available but room service stated on until 23

friendly staff, good location, underground parking, pet friendly, close to the mall.

pet friendly and with secure carpark

no menu to see except room service

coffee bar through the day and restaurant only available monday to thursday

the contents of the mini bar are very expensive , very inflated prices ,take your own drinks and snacks

wifi bit iffy

wifi good

excellent wifi signal

room service was rather poor; the daily cleaning of the rooms are not very satisfactory; bed is not

i arrived i was told the hotel bar and restaurant was closed for cleaning so i had to go out onto the high street

no wifi signal in the room and all the sound from outside was really loud please please give my money

cars available on sunday evenings so we stayed here until the next day,a very sleepy town,the bar nearest the

ate breakfast in the bar before going to the airport (coffee and toastado) perfect only about a half mile to

is quite near the airport and as the restaurant was closed i used the bar next door which was quite good

the gym is poor, nor clean and low maintenance

chill out lounge and pool bar on top of the hotel , breakfast restaurant and onsite evening restaurant

great breakfast and excellent attention

the location, the wifi, fridge in the room as we had a toddler and were doing a long trip.

think the breakfast was a little uninspiring for such a lovely hotel

service at the lobby's bar was not acceptable

room service was one of the worst meals we've eaten

many pools to enjoy, beach so close, and rooms were very nice

loved veggies, fresh fruits, fresh juice, excellent breakfast and dinner

complaints although it should be possible for non all inclusive customers to avoid the bar queue as it can be

we used the laundry service and first it was 15 euro's but then they said it was 30 euro's

activities and facilities. the breakfast was great too.

the waterpark for the kids was great and the kids enjoyed kids club.

was amazing, super friendly staff, good breakfast buffet

the wifi was not very good.it was fine

swimming pool great with jacuzzi in middle, swimming pool for kids

trying to take their drinks, from the bar, out into the fresh air (not the pool area, which is rightly fenced

wifi is very very poor

even though we speak basic spanish, we struggled every day to order things we normally have no issue with

for me personnaly the location was superb as it ws next door to the golf course

gym was dirty and small and there was no water, tea or coffee, iron, kettle, dressing gown or

hotel was modern, clean, spacious good parking, central location, japanese restaurant was good.

bar service at 11.00. we had to go to the bar to arrange drinks and wait for them at the bar.

spa pool was fun and therapeutic. the hotel was very close to the marina and vast empty beaches.

the golf course was excellent and the golf shop staff very pleasant and helpful

2 big pools which my kids enjoyed playing in

was that the gym didn’t open till 10am (not very flexible if you want to work out before the kids wake

our room was communicating room parking is secure but may be limited and charged extra pools for kids and adults

our room was communicating room parking is secure but may be limited and charged extra pools for kids and adults

was that the gym didn t open till 10am (not very flexible if you want to work out before the kids wake

he provided a dirty laundry cart for him to sleep in

i didn't use the swimming pool (i came purely for the quiet beach ud83dude0a), but it looked great, with super

the pool is probably the best part of the hotel

breakfast on the second day was poor enough

wifi and housekeeping

the breakfast is very good with so much to choose from

the best of all was the activity programme for kids: david and his team are simply the best

junior deluxe room very spacious and comfortable. location to the beach, pool area clean

breakfast was great pool was great facilities where great

the swimming pool

laundry facilities

breakfast and dinner are served in a patio which also has a small pool which is very handy if you have been

provided were good and despite it being a bit cold we still managed to use the lovely garden bar and pool

pool is very small which was fine for me as i had it all to myself, but wouldn't like to share it

quiet location, nice pool, rooms with airconditioning, awesome breakfast, very friendly owners

serving cold drinks in frozen mugs when we were sitting in the garden by the (very clean) pool, preparing our

and although a bit basic the room had everything we needed and we could park right outside our front door

large room, beautiful pool with distant views of the mountains

clean, friendly staff, parking and close to san jose by car.

it has an excellent pool which was very quiet and the room was spotlessly clean

quite old fashioned room (but very spacious!) only street parking at our ultimate destination.

easy parking - more than enough for all