poor room with a view over the laundry.

wifi is slow

i understand it is an old building but when we ate in the bar it was a shame there was no fire on

shame the wifi didn't work in our room, but just due to signal can't be helped

there was lots of parking and the grounds were great to walk around

the bar meal in the evening was superb

ample parking

easy parking, lovely setting in the countryside and close to walks. tasty breakfast.

wifi intermittent upstairs was really the only issue

look forward to the progress and development of the kitchen

of housekeeping being done when we did manage to go to our room which meant moving through dirty laundry and

lockers had electronic locks that simply didn t work, and while the women s change room has a laundry spinner

breakfast was exceptional, drinks in the cosy bar with a log fire memorable

were good, gym, sauna, steam room and pool

wifi worked a little on and off

was clean friendly. great bar service. food at breakfast was delicious.

no wifi and the room was a few years past havinh been last decorated

wifi was sketchy and kept dropping out after a few seconds

booked a superior double room, what we got was a former spa treatment room, the floor was dirty with dead insects

it felt a bit cold and lonely compared with the lovely bar area we had been sitting in

easy to find, well laid out rooms and the bar/lounge was the typical local bar which was well stocked and had

went off at 11pm and didn't come on again wifi a bit weird no real personel worst pub ever down

room had a terrace which was unexpected, the room was very comfy, the restaurant and bar were great

no parking but there is a free car park very close by.

were very friendly, room was clean and comfortable ud83dudc4c and we had a bar onsite with live sports what more

staff were lovely, suite was really nice. spa treatment was also great

no bathrobes or room service

the kitchen is open only until 20:30, but the staff was very nice to try and accommodate our food order

room service limited

there was no option for a hot breakfast or room service.

we were travelling for our daughters gymnastics competition and have a 3 month old so wanted to be closer to

location good. great for a noght away. breakfast was excellent

kids running around the restaurant while trying to eat

wedding guest (kids) running down the hallways banging on doors

parking available, beside a bus stop going to city centre

the service we received in the cave bar was exceptional

the breakfast in the morning was delicious

breakfast was well served and delicious

for the room service charge for delivering food 5 a pop which is no very good when your spending decent

only thing was the length of time room service took to arrive and incorrect but what arrived was still good

very pet friendly (no extra charge)

wifi was rather intermittent but not much that the owners can do about this due to location and

our breakfast was delicious and plentiful with lots of choice

great hosts, great breakfast and we along with jaxxon enjoyed the stay very much

the owners are super nice and the breakfast was by far the best we had in scotland

laundry prices very high , cheaper to buy new clothes

breakfast was excellent, the staff were very helpful and friendly.

the bathroom had a shower with excellent water pressure, the beds were comfortable and the wifi provided was

even offered a complimentary late check out

prices of the drinks & bar snacks were quite high

was a party in the conference room and the people had kids

that still had a pulse, a 20p toffee yogurt from lidl, banana, vacuum packed mini croissant and a kids orange

could hear very noisy neighbours shouting at their kids next

staff where very helpful, and amazing room service . x

was very clean and room service was good but the bathroom could be a wee bit more clean

room was fine (room 429), but the laundry van pulled up practically outside my window and was making a racket

laundry service is absurdly expensive.

didn t like the room as i was above the laundry and washing machine and dryer on all night

i can't believe that no one from the laundry section hasn't noticed that

, there is a bar and restaurant next door

no laundry facilities and too far from downtown aberdeen

loved that there was a gym

for p&j live comfy beds clean and spacious rooms great bar and check in staff car parking free late check

good bar and a great wee gym a bonus

we ordered room service, but had to go downstairs to collect our food ourselves.

laundry is always an issue

was clean and warm pet frendly great lights that come on by there self under the bed when you get up frendly

good transport links, really close to the airport. good breakfast.

only have one wee thing that bothered me and that was not having a food menu or breakfast details anywhere

dinner and breakfast was awesome

no point putting fresh laundry onto that

room modern clean wifi free . lovely big walk in shower . breakfast lots of choice and hot

near to airport, bar still open when arrived, breakfast included and staff all professional and courteous: very

wifi was poor, i was on the 6th floor which could have been a factor but it was real slow

bit cold in bar area

is very hard to get ice in morning in while eating breakfast and the instant coffee left in your rooms is horrible

great room service.

then i read in the in-room info that limited access to the gym had started again so i called reception to book

when we came back after concert we were hungry, ordered room service which was 24 hours but it doesn t tell

the current room service situation is rubbish for everyone , not just this hotel .

breakfast was exceptional and dinner was very enjoyable

easy parking on site

received a warm welcome, we had a lovely room overlooking the river and the room service dinner and breakfast

was charged twice for the room service charge

area ,spacious first class bathroom with bath tub and shower ,warm room and spacious ,free parking and nice

bar area nice and food

low wifi speed

another bonus is that the parking is free for hotel guests ud83dude09

check in was easy, room was immaculate with the lovely touch of a bar of chocolate on the pillow

need a gym at least as isolated and business travellers need ease of stay

have been more professional and to be told to sit on a sofa while they guy searched about in the laundry basket

first impression exterior run down, interior was of poor decor untidy, dining area/ reception/ laundry area were

limited parking if rooms all booked.

pay for own accommodation rather than the company pay for it, they also provide a quaint little breakfast to

continental breakfast, and parking on site

wardrobe, the staff was amazing, very good location, very clean, best breakfast ever, safe car parking in the

what i like, good, eggs royale, a bit disappointing, muffin not toasted, poached eggs, were like golf balls,

it was lovely and spacious but being right next to the front entrance with two young kids wasn't ideal

beautiful hotel, the bar is very nice

bar was a great asset with good staff too

free laundry with drier was really handy and the bus into town is just out the door

the gym was also very good compared to other hotel gyms

great location and i love the fact it s pet friendly- nice to see a little dog in the lobby

room clean and comfortable used the gym staff all very pleasant

the menu is extremely restricted and i could only have a pizza- the staff had to go to the kitchen 3 times to

the room service menu on the tv didn't match what was available

it was the perfect venue for an over night with my kids

amazing hotel, comfy beds, nice staff and the pool/spa is perfect for a chilled morning.

times for kids are limited, with preset times in and around meal times making it awkward

not much but room service limited

is no spa it s not working and been broken for years which is a bit disappointing, there is no fridge

pool was cold!jacuzzi wasn't working. no room service

the staff, they are always friendly and very welcoming, and i also like that it has a nice little pool and bar

30 pm to be told check in wasn't till 3pm unless j paid 15 early check in

have ask for room service a day before otherwise rooms will not be cleaned

dirty laundry littering all corridors unable to pass with small case suit was very dated and fabrics

laundry is overpriced and although the room is cleaned daily, cobwebs in every corner

for them and pick them up), and especially, - as in other places in scotland there was perfect room service, it

i might have been unlucky with my room but it was a bit stale and on the very limit of wifi (intermittent),

location near to p&j and excellent food and bar and staff

you were going passed loads of laundry to get up to your room

0500 laundry carts wake me up while the go in and out of reception

a busy hotel, the other guests were very noisy and the hotel staff were moving trolleys with laundry around the

and warm excellent cost a location is quiet with the bar restaurant to add to the evenings

pet rooms

wifi work fine in the room and sufficient space to work on table

no real dislikes other than the parking situation.

food is excellent and the lounge bar is

need a bigger pull out bed for kids now 6 are 10 as bed too small

need a bigger pull out bed for kids now 6 are 10 as bed too small

there was no pressing-iron in the room. also laundry wasn t on time.

parking could have been better as it is the parking for the shops but you did get free parking so

1. the room very good and comfortable 2. breakfast very nice 3. the very clean room.

the breakfast was everything you needed

i am sure room service could be available but it is nice to chill out in your hotel bar at the end of a busy

decor, service, peacefulness, wonderful gym and pool facility, great restaurant. loved it.

the swimming pool and spa is a treat

breakfast was lovely with lots of choice, the rooms were

lovely room, delicious meal served impeccably. great pool and gym. terrific setting.

not a wide range on room service. however the food was great.

parking

excellent wifi

peaceful the staff are so attentive and prepared, plus the very tasty food from evening meal to breakfast was

breakfast was sensational

bar and afternoon tea area looks out onto mature trees and there is a patio area to sit out on

beautiful hotel, so much character. so good for people who bring their pet.

would have loved to sit round the open fires, but again, couldnt because we had a pet

i had the kids menu

a breakdown in communication in that on checking out the receptionist wanted to charge 20 for a pet in the

we also had a lovely meal in the first evening in the bar area

wifi was poor and the rooms were quite small

plenty of parking available

continental breakfast selection could do with expanding and the wifi could do with being a little bit faster

wifi was very good

ate dinner twice once room service and once in restaurant, both meals were incredible and breakfast was amazing

the quality of food was excellent. parking was easy. the bed was comfortable.

was great, but if i had to note something it would be that all parking is behind the entrance to the hotel,

parking and access easy

wifi was a bit slow

from the front desk staff, to the restaurant and bar staff, to the weekend housekeeping staff, everyone was

no laundry bag

gym facilities not great

gym doesn t open until 8am too late for guests staying on business

cocktails and bar staff were very friendly and could not do any more to help 100% be back to stay

round the back of the building,after visiting the chester numerous times we have always found the parking easily

leisure facilities didn t hear it till tv was off so kept me up then too close to car park and laundry changing

there was dirty laundry in the stairwell i used to come down which i had to step round and the fixed shower

gym was adequate with cardio and free weights

room service could be extended as could not get much beyond 10pm

luxury- great bar and restaurant

very clean and fab location with car parking excellent value

the bar and restaurant downstairs were both lovely and very convenient with delicious food and drinks

access to parking is very narrow for big cars, still duable

parking on site is abysmal

location, rooms, space, free parking, close to city centre

small bed dirty laundry towels

value for money helpfull staff nice bar clean rooms

was a function on directly under my room and was so noisy into the next day then there were kids running up

one waitress running about daft while other waitress seemed to be dealing with room service orders

and my partner went here for a night away from the kids, we will be returning and hopefully taking the kids too

there is no late check out

also enjoyed late check out at 11am

only negative about our stay was the mattress on the sofa bed was really uncomfortable for our kids

i know there is early check in available for imc members

breakfast fresh local produce

pillows, mouldy shower, poor quality toilet tissue, slow response from staff both at bar and for room service

staff comfortable beds nice garden great early check in late check out and bag storage

super clean great staff excellent breakfast

card reader at bar was on the blink later in evening but i had cash

all the required, basic amenities are available - good shower, tea-making, wifi as well as daily room cleaning

we'd been on holidays at that point for 9 days and we had laundry that needed to be done, but we were told that

also we were woken up both nights at 2am and 6-7am by staff in the courtyard moving laundry and empty bottles

they have only one restaurant. laundry is expensive.

woken up at 7 o'clock on sunday morning by staff pushing laundry carts across the car

the lack of laundry facilities

were marks on it, they said they were short staffed so this might explain it and why all the laundry, carts were

and found it disturbing me falling asleep and when i woke up to get back to sleep a bag of dirty laundry was

for my husband s 50th birthday and the hotel helped me arrange balloons to be delivered with room service

absolutely lovely especially the lady who works in the bar what a lovely friendly lady who had a laugh with us

wifi was broken for the 24 hours that i satyed there and wasn't fixed.

a bit rough but the location is great and it's clean and fairly recently decorated(although clearly not

wifi, no elevator, no breakfast, but the hotel is cheap and safe, mattresses are soft , the room is

freindly and helpful with parking and everything

she even took the time to give me directions to the nearest parking and told me where to park as it would be

wifi was secured and no code available so although stated as free, you couldn't use it

fortunately we stayed on 2nd floor, near the laundry room, but sometimes a smell of smoke and cannabis entered

room was ok, nice soap in the shower, nice smelling laundry

they were very helpful when i needed to use their laundry service

staff to do my laundry, took them more then 12h, got promise to get deliver to my room, never happen after 12,

humid, could with air con, but that maybe because we were next to the laundry room that had the tumble dryers

the staff was awesome and very accommodating to our needs and special requests like food, laundry and drinks

plenty of parking and we had our evening meal there too

good facilities, tea / coffee / wifi

breakfast was simply amazing and we dined at the pub in the evening too, which was also delicious

the bar was well stocked, and the prices were very reasonable

breakfast was great and we washed our clothes in laundry while we ate

staff lovely facilities good breakfast great room double glazing great,quiet great having a laundry

the bonus feature was the laundry room and the detergent

staff, very clean room, great facilities including guest laundry, quiet location, very reasonable rates

the location. the facilities like laundry, gym and the room. we loved it!

we had to find a place to do laundry

liked that it had a fridge, ironing board,laundry bag facility,and en-suite shower room

the wifi was a nightmare to get on

good wifi

30ish so the kids just went to bed but couldn’t sleep so both exhausted the next day

restaurant and bar downstairs which was full of friendly regulars

excellent bar staff very professional yet very friendly and what surprised me was he remembered what i d

the staff are amazing especially the bar man nothing is to much for him

dog friendly bar with and open log fire

dogs being allowed in the bar area.

laundry service was reasonably priced and clean

i would stay again just this time no laundry

was a hiccup with my laundry they forgot to send it to be cleaned second day i arrived and once remembered it

room service

wasnt much selection for kids cereal and the wooden high chairs we're assembled wrong

close to the train and bus station coffees and teas provided and strong wifi large clean rooms

wifi in our room was weak.

the fact that the hot water was lovely and hot and there was free wifi and tv in the room!

some lights weren t working in room and i couldn t connect to wifi but very small issues.

the wifi is not good, come and goes and sometimes it s not available.

only thing i could knit-pick about the place is that i paid 20 for laundry, but when i got my laundry back,

this was sorted but there were insufficient towels and as the clean laundry bag was outside the room on the

but there was no laundry powder/ detergent

we had our laundry done by the hotel

the complimentary breakfast was excellent and we had two very fussy kids who ate a lot

coin laundry would have been good too

no room fridge and no laundry service.

no iron in rooms. had to go out to the laundry room

early check in, got in at 11

very good wifi

the room was very small and very noisy. was not able to connect to the wifi.

reception a bit open with the bar close by

clean and quiet room good wifi commutable bed staff are spot on.

the restaurant it met our expectations and more it was so lovely, we then had a few drinks in the bar we had an

wifi disconnects continuously so that you have to sign in every time

liked the pool but there were only handtowels available due to a late laundry delivery

we used room service which was very helpful, we also used the swimming pool, jaquizzi and sauna all great

there is a pool, jacuzzi & well equipped gym that are all free to use by hotel guests, my partner made use of

easy accessible,lovely staff,child friendly,swimming pool

the swimming pool, great bonus for the kids

kids and animal friendly

d) so we were barely able to sleep as we wanted to constantly check the kids were ok, we left early and used

kids and animal friendly

staff were very friendly:) kids loved the little play area at side of

food fine if a tad expensive for what it is, staff friendly, location ok, easy to find, ample parking, easy

as the food was great before it didn't disappoint us, breakfast was very good (we had a visit from the dolphins

excellent restaurant within hotel; parking was awesome

good rooms, great buzz about the place with lots of locals in for lunch as well as dinner and the bar area lively

needs parking bays folk

could hear the kitchen extractor fans

the room was amazing, the spa was excelent, the setting of the hotel is so peaceful

hotel, lovely staff but the breakfast was inconsistent

also we expected to have breakfast included with our stay in the lodge

but it is aimed at being a luxury break to get away from it all unless of course you are golfing

and adding the most fascinating golf course i have been playing