lights, very comfortable, spacious and clean apartment with everything you need from kitchen to laundry

loved to have a laundry in the room so i could wash all my clothes at the end of my trip

was huge and we very much appreciated the laundry room

laundry machine in unit

staff is helpful and we were allowed to use laundry in the hotel premises

a hotel like this should offer guest laundry. seems strange to offer a spa but not laundry.

very clean, nice staff and seemingly one of the only hotels in iceland that not just offers laundry service

loved the spa experience, as well

parking situation was less than ideal as we had to park across the street

is a large parking behind the hotel, but the rear entrance was closed and it was necessary to bypass the

enjoyed hot pool and sauna and rooms were clean

slow free wifi (250 kb/a only), 600 krs. for faster wifi

back parking lot not well lit. arrived at night,was hard to see.

location right next to the golf course

we stayed at the natura property the next day and were disappointed that we had to pay to use the pool after

in the kitchen everything was provided

breakfast was for self service

everything was provided in the kitchen and fridge, but some things already ran out

breakfast was fine.

really charming place! we enjoyed our stay very much :) lovely staff and excellent breakfast

we booked, we specifically asked about laundry facilities and were told that we could do laundry

we had a little baby with us so we did not attend breakfast

i liked that there was a pool table available, even though i didn't get a chance to use it as i would have

breakfast included a waffle making machine which kept the kids happy

there was also free wifi and free parking

we had requested for laundry service (10,000 isk), they did an amazing job, i didn t expect them to give it

location of laundry, no elevator to upper floors would have preferred a shuttle service

be good to have a laundry (not just laundry service), and air con in the room (it has a radiator)

the laundry truck hit one of our luggage and still no any responsible

and dinner 10/10 the spa is a must - very relaxing rooms are cosy, quiet and comfortable friendly and helpful

food was divine ( both room service and restaurant)

room service left uncollected three days in a row.

staff were very accomodating, even allowed early check in, has valet service

location, staff, room, gym

service (at a cost) nice spa area nice bar room was nice and big with great amenities helped me plan a surprise

add french toast pancakes sausages not every day but 2-3 times a week lastly do not do your laundry there they

amenities were pretty minimal, laundry service was prohibitively expensive, was very expensive and wasn't really

of unique lounging rooms on the main floor with excellent wifi and easy access to the restaurant and bar

parking restaurant closes at 10 due to delayed flight we arrived at 9:50 and they said the kitchen is closed

the room had good soundproofing and the kids liked the high queen sized bunk bed

wish there was a laundry in the hotel or a laundry service otherwise it s great

sauna is clean, gym is great and breakfast is also good

location, sauna , gym and a bakery

fast wifi

is excellent and convenient with easy walking distance to the museums, coffee shops and night bar scene, also

had laundry done and items went

was nowhere to do laundry -- the laundromat the hotel directed us to was completely out of order

the bathroom - cleaniness might be a little bit improved in the room (laundry)

were given room 201 which was above the laundry room

overpriced breakfast and services like laundry

bare facilities.. would be nice if they have self laundry machines

many thanks for early check in

small gym came in very handy

front desk girl was so nice, early check in fee is only 30 euros, which is a lot better than a lot of places

my room was under the reception and kitchen i woke up early from noise that was coming from up

hadn’t noticed there was no room service because of the renovations so that was disappointing

wish we had known of happy hour in the bar (4 - 7pm) - it's a beautiful space and would have been a great start

great location, comfortable, good hotel gym.

no room service and nobody answered the phone when i called the desk

breakfast is an additional charge

just a minor improvement in cleanliness (laundry) would make it perfect

there were drunk kids outside yelling on the street next to the hotel until about 3/4am and this interrupted

i like doing room service, that was not an option while i was there

great pool room and comfortable bar

hotel bar and restaurant

my room was on the executive floor i had a complimentary laundry service

floor room 101 by the elevator, laundry, back door pick up and drop off of supplies

laundry service poor and outrageous price

after we came back we got our luggage that was stored as well as our laundry

we turned in some laundry and they made sure we got it back the same day

location, comfortable rooms, and fantastic restaurant - my favorite restaurant in reykjavik bar none

spa in hotel next door is small but very lovely

very helpful, the room was very comfortable and cosy, the bathroom clean and luxurious, and the breakfast

the restaurant downstairs is excellent and the spa at the borg is really good

chic hotel, clean and nicely decorated. the bar is pretty nice

room service was unimaginative and very expensive for what we received

the facilities are good - i used the gym and the spa is good

slightly noisy at night from hotel bar music or road alongside even though we were on third floor

the hotel also had a nice spa area with hot tub and steam showers

there was no room service to clean our room for 2 days

receptionist blankets in the room extremely small the noise from the streets (offer ear plugs) no room service

the hours for the bar could be posted in the elevator.

location means the bar across the street can be loud in to the night

little noisy from irish bar opposite.

too much bar noise from bar closing up at 400 am

they utilized the lower level of the studio apartments for their food storage, employee room, laundry, etc

gripe as not really there for wifi but our room lacked it although it seemed great in other parts of the

room, breakfast, customer service, location

breakfast was excellent, plenty of choice, good selection of cooked breakfast, fresh fruit or

great breakfast, comfortable beds, a simple but usable gym and great bar

great room, lovely breakfast. also really enjoyed using the spa facilities

the geothermal pool is a nice thing to have in the spa

the restuarant food was very nice, breakfast was very good

spa & pool isn't included for hotel guests. there is a surcharge, which we weren't aware of.

very clean, great bar area, jazz musicians on a thursday evening

laundry service on weekends (but laundromat just around the corner)

would have been nice to get an included breakfast for what we paid. gym also a little run down

have liked to be able to get hotter water in room shower, but the hot tub and steam room in the spa did the

we arrived early in the morning and they were able to accommodate our early check in request

the spa area was a nice bonus, and the gym was well equipped

is a bar across the street that is quite active, especially on friday/saturday nights

breakfast could start half an hour earlier

great location albeit a noisy bar next door, really friendly staff.

light and popular bar across street, both not hotels fault just part of experience in large city

location and included breakfast

we moved to room 317 which was better but could then hear the laundry room next door, washing machine and then

the gym was well equipped and seldom occupied - good for a private workout

great breakfast & bar menu. staff all very friendly & helpfull.

for example, one night we arrived back late from an excursion and the kitchen was just about to close and they

breakfast it was amazing

there were other issues, no room service and cryptic/non existent laundry instructions

i wanted to do laundry here when i arrived, but it was ridiculously expensive at 10,000 isk (approx $72) for

nice breakfast and a great hot tub in the spa

the spa looked nice on the site, one of the reasons why i booked this hotel, but i needed to extra pay

nice breakfast too, good selection of hot and cold and nice bar for

the laundry facilities were free, and the staff were all incredibly nice and helpful

on a practical side having a kitchen and available laundry could not have been better

laundry available

free laundry, free milk & juice, early check in

delicious bakery nearby and self-service laundry facilities within walking distance

hotel was kind of pricey given the lack of parking and no onsite laundry

also some of the rooms have access to a little terrace which was ideal for playing with the kids and getting

one was open onto the kitchen/living area which was difficult in the evening to have kids sleeping there

with tea and coffee at all times, great location, very helpful and friendly staff, lovely cool bar downstairs

devices and it actually holds mirror connection properly - great to connect your apps for the kids

a perfect receptionist she is welcoming and very helpful from helping us in car park to preparing breakfast for

spa off sight location which is a hassle

the kids were not so keen as they like a

fabulous, delicious breakfast served to your room

location is great, very clean and nice view, breakfast room service is excellent

location, breakfast and price were excellent

the breakfast room is sunny and nice

great location, lovely breakfast

wifi, which is supposed to be included, was constantly turning off; i couldn't make zoom calls or

breakfast had plenty of choice staff on front desk were so

in addition the breakfast buffet was delicious, the bar staff made an excellent negroni and the front of house

hotel with a lovely little spa to unwind after all your adventures

the hotel is a bit small (small gym) but it is beautiful and modern

location was perfect, the bar and restaurant within the hotel was excellent, friendly staff, clean, comfortable

we enjoyed the included breakfast each morning and made use of the nice spa facilities as well

was too small and amenities like soap, shampoo - were poor quality; no extras like body lotion, laundry bags,

overpriced, extortionate laundry service (external), 13000kr for a few items.

there were loads of laundry

wifi poor

kids loved the bunk beds

hotel is in a great area, it is one road away from the rainbow road and is right in the heart of bars and

we were able to have an early check in which is very helpful after a long hour flight

no room service at all

complimentary bar is great

although there is no bar within the hotel, there are several

is a laundry place in town that s relatively reasonable for iceland prices

more importantly, the hotel's breakfast had a wide variety of options and was extremely convenient

at breakfast there was a really good selection of food from porridge and other cereals, to fruit,

wifi was free but terrible

we had rooms on the ground floor which was nice with kids and after a long transit

had the do laundry for us and told them we were checking out the next day

was very disappointed that the hotel does not offer laundry facilities - it is supposed to be a 4 star hotel

laundry service failed to return same day as advertised - i dropped off well in advance of 9am

there is no self laundry facility

there is a kids corner in the breakfast hall overall this price-quality relation is a good deal for reykjavic

although the hotel does offer a laundry service, it would be so much better if there was a hotel laundry for

i was charged the cost of a washing machine for my laundry basket

fast laundry service

had to get on floor & plug in phone, no laundry bag

mini bar - covid rules and despite asking for it to be filled it was not again covid was cited as the

comfortable, clean, modern, early check in. good location!

needed an early check in because i had to drop my luggage (after arrival from the airport), have a shower and

no wifi details in room again you had to go down to reception to get details as no

the hotel bar and restaurant being closed on the sunday evening

operation, they aimed to accommodate varying flight schedules with early check-in and offered late check out if

laundry service wasn't available during my weekend stay (only available monday-friday)

would be helpful to maybe have a self service laundry or a laundry service that was guaranteed

heated towel bar was a bonus

only 10 minute walk through town, very helpful staff, great selection of hot breakfast and fast wifi

breakfast was good too, one morning they brought out waffle maker so that was excellent

our room is next to a laundry room which is noisy around certain time of the day.

no laundry facility at the hotel, have to walk to a laundromat about 10 mins walk away, not feasible

liked the gym and hot tub

wifi is strong

- good facilities, including free use of spa and sauna

staff was very accommodating, and the location is by food, a laundry, and a short-ish (15 minute) walk to the

room wifi very poor, room 201

no coffee in lobby. wifi was weak in corner unit.

or shower gel not changed daily , wifi weak by night

buzzing bar & restaurant - packed, fun, great staff good location to walk in to town

laundry is extremely expensive

the breakfast was delicious with a lot of choises

wifi connection was good

staff, especially the guy working at the reception on our check out morning and the breakfast and room service

excellent location. good restaurant and bar attached. free parking.

sure if the sheets and towels are properly sanitized as i saw they were just line drying in the laundry room

room near a laundry room , dirty room , not working shower (works only with hot water ) , small towels for face

the receptionist was so helpful in guiding into difference places in the city, including laundry shop as the

wifi works only in the kitchen & not in rooms

never received room service as our towels were never changed

close to the center, big specious rooms, laundry service

doing laundry was expensive

no laundry machines

the folks at hlemmur suites very kindly offered to let us use a laundry room at the facility but it was not a

kitchen is not well clean by other guests. no laundry machine. no free breakfast. no free towel.

also, the hotel page mentioned laundry facilities, but we were redirected to a nearby dry cleaner for laundry

maybe a cabinet inside? and i noticed that the wifi connection isn t that good in the room.

the wifi is robust enough to handle email communication and basic information searches

wifi could be slightly better.

wifi only worked in certain parts of our room but as we were out most of the day it wasn't a big

laundry facilities are at least a 24 hour turnaround, it would be great if there were some sort of

to help us by contacting our next night's accommodation to check if they were happy to let us do laundry (which

we didn't ask for house keeping but they provided fresh and clean towel sets in the laundry bag daily, so sweet

would be nice to have laundry.

only issue i had was the laundry service, which was very expensive but the clothes i got back wasn't even fully

no laundry collection

7 days of camping, would have been nice to have a laundry place to clean a few things before taking the plane

efficient laundry and dry cleaning service

were friendly, rooms were clean and comfortable, it was quiet, they had a gym and spa, amble free parking was

of the machine in the gym is not working

no option to have laundry done

the doors were hard to close ans open and laundry was laying in the halls

outside of our room was used as a dumping ground for dirty laundry, rubbish and building supplies

our kids had really only the option of living out of their suitcase which made their room feel very

a couple of evenings we stayed at the bar for a couple of drinks and had a wonderful time chatting with farooq

not included like mini fridge, microwave, breakfast, early check in, late check out, and to do laundry it was

the bar isn't open every night

free parking for guests is always a bonus

good breakfast and free parking

it was a short walk from everything, and the included parking was a massive bonus

paper bag to place your dirty laundry in to take home and great shampoo, conditioner and body-wash

there is very little room for improvement that can be made, perhaps adding room service?

hotel, great location to walk into the centre and also had parking outside

only recommendation a grab bar for safety, almost fell stepping out of shower

liked everything. even had parking!

free wifi and parking

wifi signal was breaking

wifi a little slow at times.

the bar is closed down but they have a vending machine

the speed of wifi

only complaint was that we had laundry done and it cost 80 euros

is more of a hotel, cannot cook or do laundry but breakfast is included

l, how to access laundry/dry cleaning etc

arrived earlier than expected and they easily accommodated an early check in

wifi connection was poor in the room

very friendly staff, great location, onsite parking, laundry use available for guests!

my mom wanted to some laundry before we leave for our next destination

very nice to have laundry there

would be great is the hotel offer laundry facilities

it is great the hotel has self- laundry bit the dryer is broken and took 2 hour to get half dry

no washing facilities for self laundry.

breakfast was nice and there was a laundry service 5 mins down the road

was small and shower cramped our room was opposite the laundry which was left with the door open so heard loud

laundry is washed for you

free street parking was great too

advantage to cost of heating and the eco friendly outcome that they are proud to talk about with laundry

sauna, and pool were not included even though their rate was higher than other places

excellent dinner and amiable staff in the restaurant; relaxing spa with two indoor hot tubs, one pool, steam

was ideal and free parking was great

i never got the wifi working after many attempts and the bed was awful making all kind of sounds even at the

very difficult to find laundry availability especially on weekend anywhere in town

there were board games, chess and other entertainments available for the kids in the lounge

it was easy to get to by car with its own parking at the rear of the hotel

absolutely amazing breakfast. really helpful staff. good parking facilities. pretty fast wifi.

the breakfast

the laundry facility enabled us to do some laundry before packing to return home

free laundry with free detergent

toaster and a little kitchen -24/7 supermarket very close to the hotel (3 min of car) -free laundry (washing

free laundry facilities

we also really appreciated having hot drinks available in the lobby at all times, as well as the laundry room

internet didn't really work very well, spa could not be used by kids

after a week of travelling, i was looking forward to gym and spa, only to learn my kids (almost 10 and 13)

not much to watch for kids

brilliant very knowledgable and gave me lots of information the staff were all very polite spa pool was

no room service. breakfast was terrible and not worth the price.

our kids enjoyed the walking trails behind the cottages as well as the playground

the location was very good rooms nice and a shared kitchen with hot tubs

the waterfall location, the food at breakfast and in the evening, the decor and the atmosphere in the quirky

really clean, nice location, great staff! wifi was great!!

breakfast was tasty, the staff was super helpful, the property was fun with a full kitchen to use

we were only booked to stay one night as we were allocated the room next to the laundry room, which at times

large clean rooms with what would qualify as a mini kitchen

smell of the water( rotten eggs) no bar food or restaurant facilities

decent sized room that had a small kitchen.

inexpensive. free parking. friendly staff

no laundry, had to do washing at laundromat.

is to do a load of washing it is extremely expensive and therefore could not justify to do laundry with them

clean, lot of amenities like pool/sauna/gym

while the day rate is unfortunately the cost of a monthly gym membership, the main pool was amazing, the sauna

room, nice bar area

although owner allowed us to use the laundry, but she claimed we need to pay 2500 isk after we started our

the owner nicely allowed us to do the laundry

can honestly say that we were reminded of the time we had with our family back in the days and kids are included

high wifi speed, but able to connect without problem

the breakfast was good value for money, with various sweet and savoury options

- at the end of the corridor, next to the laundry room which was noisy light in the bathroom didn't work

location, laundry service, draft beer.

the wifi didn t work for us unfortunately.

plenty of free parking on site

we got twin instead of double, kids got a sofa

free hot water spa outside

rooms were nice. the bar and breakfast was amazing. fantastic.

parking lot lights were very bright

we really enjoyed the restaurant and the spa access

charging outside worked with my room key for my electric car and there was plenty of parking

the restaurant and bar closed early.

spa pools were closed as was mini market, although they were advertised as open when i booked

staff, quick check-in, good wifi

great room and views. great breakfast. bar open till 01:00 :)

) and hilariously, the wifi didn't even work