nice staff and very helpful on email with sorting out late check out

the bar closes too early with no options to purchase beer

really like the combined area for bar, food, and lobby

comfort of the room, ease of access of the fitness center, and the staff made the stay pleasant

the fitness center was terrific: 2 treadmills, elliptical trainers, recumbent bike, complete weights,

front desk allowed early check in/late check out.

the pool was clean and perfect temperature and size

easy to access a good free breakfast and rooms are very well kept

front desk allowed early check in/late check out.

don't like the no smoking policy at the pool.

staff was nice enough to give us a late check out

told housekeeping several times we had late check out and they kept banging on my door

they have late check out, 12 noon

up after breakfast past my 12:30 late check out i rushed to vacate the room when housekeeping came and told me not to worry that i

used the pool at 11 am

when i told them, they did not offer me any compensation for the problem, not even a late check out to wait for the hot water

pool had so much trash in it, bags, wrappers, not exaggerating

we cant use the pool past 11

the suite was large and spotless, featuring an open kitchen with stools, a full-size refrigerator, stove, microwave, and complete kitchenware

the pool claims it is heated but the water was freezing

allowed us check in very early the day we arrived and a complimentary late check out the day we were leaving

this is the hotel to stay at in altamonte! very clean, staff great, and nice pool/jaccuzzi area.

was clean, they practiced social distancing in the lobby and bar area

we got no room service available nor was our cleaned with new towels and wash clothes during our stay

could not call front desk, room service

they accommodated a request for late check out

to downtown by car, big room, clean, friendly concierge services, pool

facility was very well cared for and clean, breakfast was delicious and the gym was the best i’ve ever used at a hilton hotel

only suggestion would be a few more lounge chairs at the pool.

breakfast was adequate with hot and cold items

stacy helped us check in very early which was a huge blessing, and angela provided us with a late check out

i was impressed that they were able to figure out a way to be able to still serve the morning breakfast

very clean and nice rooms and kitchen. breakfast was really good for the us.

having a kitchen suite was the extra bonus

overpriced pet fee, amount should be revealed at time of booking

they let us check in early and then they let us have a late check out

late check in with unexpected need for late check out; this location was very user friendly and

desk staff not pleasant and told us we do a late check out when we came and then the day off she told we could not do it anymore and completely

comfortable beds !! breakfast was good. happy the gym was open

we did not use the pool, but we did use the exercise room

late check out time

it was also great to have a full kitchen where we were able to cook dinner as opposed to having to get fast food

room, while clean, was kind of run down and in need of some maintenance--the subfloor in the kitchen seemed to be failing in several spots, our bathroom plumbing leaked, and there were

i loved the kitchen

we used the pool which was a nice size and well-kept

dogs walking around, late check out time, let us keep our bags somewhere fro a few hours as plane left much later after

pro= cheap price and late check out

the staff was kind and the shuttle to universal is very

the breakfast was good, the staff were excellent

we caught free shuttle and walked home at end of day

$50 cash deposit required, no early check in, no late check out, other reviews scared me by mentioning bed bugs

$50 cash deposit required, no early check in, no late check out, other reviews scared me by mentioning bed bugs

we didn’t ask for a room change because we arrived late and were very tired

and we asked for a late check out they kept knocking the door and

we arrived late and the front desk was personal was awesome, gave us a complimentary late check out

com to have a late check out, answer came at 2pm on the day of check out, not helpful

i was unable to have a late check out and the bathroom was not that clean.

the room and bathroom was cleaned and i loved the late check out

nice gym facilities as well

staff was wonderful and the location was perfect since we took our kids to universal studios

edith behind front desk/the bar was wonderful

the room looks and feels nice, includes a mini kitchen

the front desk worker she was able t give me a late check out

use the free shuttle because the 5 am time was booked

brand new hotel close to the airport shuttle free

nice gym with free weights and treadmills

but was good proximity to airport, provided good connections, facilities (washing machines, pool, gym) and friendly staff

made several requests like early check in and late check out and location of room

they helped with late check out

we asked for a late check out and were allowed until 12pm complimentary

luckily they allowed us to do a late check out so we got an hour of extra sleep

could ve had music at the pool when the dj isn t there.