when i told them, they did not offer me any compensation for the problem, not even a late check out to wait for the hot water

pool had so much trash in it, bags, wrappers, not exaggerating

price, location, and how clean and modern the room look, also huge points for the breakfast

staff is great. nice downtown location. enjoyed the complimentary breakfast.

everything perfect and great price and great breakfast and lots of options.

staff was nice enough to give us a late check out

told housekeeping several times we had late check out and they kept banging on my door

they have late check out, 12 noon

up after breakfast past my 12:30 late check out i rushed to vacate the room when housekeeping came and told me not to worry that i

used the pool at 11 am

they accommodated a request for late check out

only suggestion would be a few more lounge chairs at the pool.

facility was very well cared for and clean, breakfast was delicious and the gym was the best i’ve ever used at a hilton hotel

amenities included a business center and laundry room

pool was good as well but could use more chairs

front desk allowed early check in/late check out.

room ac, breakfast, location.

the room was nice breakfast excellent will stay again

the gym even though small had lots of options

front desk allowed early check in/late check out.

pro= cheap price and late check out

dogs walking around, late check out time, let us keep our bags somewhere fro a few hours as plane left much later after

everything was great. breakfast was good. kids enjoyed pool. the room was clean.

the tvs in the small building are great. the gym is awesome. and the beds are comfortable.

location with free shuttle bus to orlando

room was impeccably clean and the staff knowing the situation with the flights even provided late check

we arrived late and the front desk was personal was awesome, gave us a complimentary late check out

com to have a late check out, answer came at 2pm on the day of check out, not helpful

and we asked for a late check out they kept knocking the door and

got in later than expected 4am and the safe was really friendly and nice about checking us in and even let

the room and bathroom was cleaned and i loved the late check out

too bad the gym and the pool are both under renovation at this time

ticket office in the hotel so able to pre book for the universal parks as this also comes with a shuttle bus too and from the park at certain times

i can think of other than i realize the shuttle to universal was a bonus but and it would’ve been nice if it ran a little longer but i

free shuttle to citiwalk

they helped with late check out

we asked for a late check out and were allowed until 12pm complimentary

luckily they allowed us to do a late check out so we got an hour of extra sleep

made several requests like early check in and late check out and location of room

no free breakfast!? ;-) no big deal, kids were too excited to eat that early anyway.

we checked in a little late, and we're allowed a late check out

there is a shuttle with limited times from this partner hotel

free shuttle to universal studios

bar had great drinks and the food was delicious we got wings and fries and it was a ton of food

the pool area

was very nice to be able to check into our room early and we had a later flight leaving and accommodated late check out for us as well

on our last night my friend was unwell so they were very accommodating and gave us complementary late check out which was greatly appreciated

and the cleaning staff didn't clean while between our days and then i had late check out but they came in and threw all of my snack and groceries away that were for the rest

was good, bar staff was extremely nice and made drinks not on the menu, beds were comfortable, room was quite

small laundry room for such a large hotel and change machine was not working

i requested for a late check out but my plan was changed so i checked out early and they removed the charge for me

pick and choose when they wanna let you do late check out

offering late check out for an small additional fee

clean rooms, with no carpet. mr kamal, who runs the kitchen, is fantastic

location and all the facilities we needed including the guest laundry which was a bonus

location. they gave us late check out when we asked.

theresa also a laundry room that we did not use so i’m not sure if they a included or additional cost

also, the pool is nice but it isn't really in a good place, we wanted to use it but it never got a whole lot

light big rooms, good breakfast. great gym.

the room came with a small kitchen area that comes stocked with everything you need, meaning real plates, bowls and silverware

we checked in at 4 am and were offered a late check out so we weren’t rushed

staff was very friendly and inviting. also very helpful and accommodating for an early check in.

although we did not use the pool

asked for a room by the pool and they had one available

clean. pool, staff, i always enjoy my stay

nice staff and very helpful on email with sorting out late check out

the bar closes too early with no options to purchase beer

front desk staff was great bar and grill staff were great. very accommodating

really like the combined area for bar, food, and lobby

comfort of the room, ease of access of the fitness center, and the staff made the stay pleasant

they gave us a late check out

offered late check out

asked for late check out but maids kept knocking at door.

late check out was a plus

we stay 5 days my kids very enjoy, nice clean room ,swimming pool awesome, room service every thing very well

$50 cash deposit required, no early check in, no late check out, other reviews scared me by mentioning bed bugs

$50 cash deposit required, no early check in, no late check out, other reviews scared me by mentioning bed bugs