the rooms were comfortable and the shower was good . late check out .

a late check out and staff

on the door at 0930 by housekeeping check out being 0700-1200 when i had specifically asked for late check

couldn t connect to wifi

beds were comfortable and staff organised for us to have early check in which was great.

late check out include in the price

very good location, clean, friendly staff as well as a late check out.

had some issue with wifi, but it was fixed as soon as it was possible

good wifi & tv

we had an amazing sunday lunch in the bar before we checked in

staff are friendly and we got a late check out

m) as we signed up for the intercontinental hotels group while checking in

we were allowed to have a late check out which was really helpful

also the bonus of late check out when you join the club

room was clean nice shower free breakfast and late check out

the later checkout time was also helpful and allowed me to come back and shower post race without

bar, very nice restaurant, food excellent, would highly recommend this hotel delicious cocktails room service for breakfast was a very nice

had asked for room service breakfast at a specific time as i had to reach somewhere in time

booked this hotel, a couple of months or so in advance of our arrival i asked if we could have early check in for our two hotel rooms

updating the main hotel rooms, hence the bar wasn t open.

phoned before we arrived and i was told to ask for a late check out when we arrived which i did

we were accommodated with late check out and were able to store luggage there for a few hours after check out

good and friendly except for late check out charge 10 pound per hour

outside our room the corridors were filled with dirty laundry and leftover food from the 'cleaning' in the morning and when we eventually got an other

great staff. great breakfast choices a great hotel

no problems with check in, the staff were friendly and helpful and accommodated a late check out for us

if you have two teenagers or 3 kids, i can't recommend enough

well appointed with a couch as well as a bed a little coffee/tea making area and an area for the kids beds

lter needs to be cleaned)

for a kids bed to be put in but never got a reply

very accomodating - let us have a late check out due to a business meeting - also extended car park stay

we were there for an investiture and staff kindly arranged a late check out for us

impressed with our annex room it was all good lovely breakfast ,location ,staff would definatly stay

turns out the hotel take your bank details incase you have any room service, i didn t feel comfortable with this process

wifi in bedroom and in court yard bedroom 41 we had a car parked right next to our door which made

let us have late check out

fabulous bar and restaurant and service was excellent

comfortable warm and free parking

comfy, warm welcome, easy parking

cocktails were also lovely in the bar area

the building very neat and clean building flexible check in and check out host allow us to do late check out after 12 o clock free of charge lots of free parking they gave us 3 car spaces with

value for money, location, quality for cost, late check out

one niggle and that's the free wifi was exceptionally slow which meant there were some business applications that i was unable to

comfy room and a great breakfast

staff were very friendly and great with the kids, room was very clean.

nice lounge with free food for kids which is really great

very good breakfast and late check out

also, the late check out was very

my daughter had a kids mac and cheese which was on point and well executed

little selection of breakfast for all, kids entertained with football table and various games around the lobby

great vibes in the lobby, fantastic for a team of baseball kids to all hang out and play ping pong and fuze ball and watch the world cup

requested late check out until 1pm

me that i should have already checked out when i had an agreement with reception i could have a late check out

rooms were lovely bed was huge. restaurant was nice. allowed late check out free of charge.

it s not she said there is room service

the lovely magda on the bar was so kind to my son, teddy

gave me early check in and late check out too

and new post covid management have sharped in up with a clear policy /pricing on early check in /late check out

everything got late check out every one happy and helpful nice atmosphere

a complimentary room upgrade certainly helped as did a late check out

we were also given a late check out free of charge as our flight home wasn't until 5pm

we asked for an early check in & a late check out, which were both accommodated at no extra charge

the receptionist allowed me to have a late check out when i requested it upon arrival, this was very

friendliness of staff and ability to accommodate an early check in.

there was a great tv in the room with full freeview and free wifi

decent parking, wifi

they allowed a little late check out if you need it really

they have very very reasonable late check out rates for the later flights

gave me a late check out

ability to pay a little more for early check in or late check out - based on flights

like the late check out... i love the soft bed..

to get an early check in and late check out

excellent location for heathrow terminal 5. late check out was much appreciated.

check in, quite room late check out, shuttle bus to and from hotel to airport, tea and coffee with biscuit, good

late check out

paying for the airport transportation and wifi.no breakfast included.

great stay and lovely staff. helpful to have a late check out.

friendly staff, lovely bar area and great outdoors

there are no bins for the dog poop so we had to keep taking the dog bag down to building near the gym where the bin was which is far from the garden apartments/rooms where we were staying

downsides are that it does not have a pool or gym which would have been good for a longer stay

room service - the restaurant was busy so i wouldn't have minded the option

fast wifi, fast check out, very nice bed and pillow, complimentary drinks on first day, flexible late check out, staff understand your

knocking on the door and opening it 6 times when i told reception night before that i am doing late night check out at 2 pm

ability for late check out due flight times was very

got late check out for 3pm

was exceptionally outstanding home an extra mile to get me airport view room and late check

room service and food facilities were great. late check out very good.

nothing 5*great room moved us to a room with a view of the runway. late check out at no cost.

also 10gbp and hour for late check out seems pricey

great breakfast and good size room

breakfast, early check in and free coupons for drinks

we were given a late check out free of charge lovely breakfast

very good breakfast very good gym

restaurant and bar service was great and food tasty

view of the runway was amazing. sports bar was very comfortable with friendly staff.

scarred by a fire drill after seeking a late check out

late check out was helpful

we had a late check out at 1pm instead of 12 but had staff trying to get into our room from 10am onwards,

was close to our departure terminal when checking in we asked for a late check out, was told they could do 75 up until 6pm, we were quoted an extra 25/hr

advised the hotel i'd be checking in late around 6pm, after a flight delay and it ended up being more like 7pm

asked for an early check in and late check out due to flight changes and the hotel didn t charge us any extra

it was the absolute perfect place to rest, and really late check out time

late check out available at a reasonable cost

check in was straightforward and were given a complimentary 1 hour extra late check out when we asked about it

i particularly liked their late check out deal

kept and love the fact you have a bees at work section, highly recommended, revived free late check out, can't ask for

had a drink in the bar and the lady

the hotels interior is stunning and there's lovely bar rooms and outdoor areas to sit

there was no bin in main room only in kids room

kids enjoyed the swimming pool

club lounge was great - staff member fantastic and at reception we were offered a free late check out due to our flight times having changed due to the situation in the middle east

i was particularly impressed by the ease with which i was able to get a late check out, to 7

staff went above and eons to ensure my stay was great, and accommodated my late check out request with ease

he was most concerned and offered a late check out as well

late check out for evening flight bathroom, rain shower, eco friendly products in pump bottles

the staff gave us late check out free of charge until 1pm as our flight was at 5pm

we asked for a late check out and were happily given one

staff very helpful able to accommodate a late check out

clean , location , late check out

had a late check out but this didn t seem to be conveyed to housekeeping as they kept knocking on the

was again a lovely stay, early check in again perfectly communicated as expected, even allowed late check out as my friend was running late to pick me up, so again great customer service and all

again for work stuff and was again a lovely stay, early check in again perfectly communicated as expected, even allowed late check out as my friend

room was big and spacious, allowed early check in also that was very helpful and good

room for 2 adults and a child was excellent with comfortable beds, very clean and we arranged a late check out

i was able to get a late check out arranged at a fair price

breakfast great late check out helpful for other family members

easy parking and easy check in

was our 3rd visit there it has everything you need and in a lovely spot nice and quiet and secure parking

ich is offered on the hilton website but due to data issues we couldnt book

cleaner waking us up twice i asked for a late check out

booking i asked if there was a way we could have a later check out

location is fantastic too as was the very late check out we were able to have

lovely stay convenient to airport, sauna was great as was late check out

location for the airport, friendly staff, allowed us to have a late check out that was greatly appreciated

l at the reception desk was super helpful in giving us a late check out and stanley was exceptionally helpful with taking our luggage to our room and when

check in procedure was so friendly and helpful and corina gave me late check out and a 24 hour pass for the executive lounge as my flight was late evening

good parking and late check out

need to catch a bus to terminal i did late check out and was told there would be no charge but then got charged extra 50 on check

late check out is not

have asked for an early check in as my flight arrived heathrow at 7 am in the morning

was rejected for check in due to room unavailable, but if you pay $15 early check in, suddenly the room is available

kind enough to give me an early check in

very accomodating with early check in

to make sure it was a comfortable stay from offering to carry bags to the room to accommodating a late check out

both are lovely and new but i d expect more - like a steam room and cold pool

breakfast was great

plenty of free parking

facilities were great, hotel well situated, adequate parking, excellent breakfast