me that i should have already checked out when i had an agreement with reception i could have a late check out

rooms were lovely bed was huge. restaurant was nice. allowed late check out free of charge.

requested late check out until 1pm

the wifi was fast and worked without problems

tried to contact reception multiple times after we checked in to find out if they did room service as we was so tired from our day but there was no response so we had no choice but to

let us have late check out

this place is so easy to get to, being just off the m25 and has safe and handy parking on site

fantastic breakfast, very accommodating travelling with a 5 year old

it was ricardos 4th day as new manager and everything was perfect from dining to bar service

great location for the train station and offers free parking

excellent location for airport access. comfortable bed and the option of a late check out.

a complimentary room upgrade certainly helped as did a late check out

everything got late check out every one happy and helpful nice atmosphere

we were also given a late check out free of charge as our flight home wasn't until 5pm

and new post covid management have sharped in up with a clear policy /pricing on early check in /late check out

late check out for evening flight bathroom, rain shower, eco friendly products in pump bottles

i was particularly impressed by the ease with which i was able to get a late check out, to 7

staff went above and eons to ensure my stay was great, and accommodated my late check out request with ease

club lounge was great - staff member fantastic and at reception we were offered a free late check out due to our flight times having changed due to the situation in the middle east

he was most concerned and offered a late check out as well

best part that the reception helped for a late check out

received a late check out due to joining the loyalty program

we asked for a late check out and were happily given one

the staff gave us late check out free of charge until 1pm as our flight was at 5pm

clean , location , late check out

lovely stay convenient to airport, sauna was great as was late check out

booking i asked if there was a way we could have a later check out

location is fantastic too as was the very late check out we were able to have

late check out very handy

cleaner waking us up twice i asked for a late check out

late check out is not

was rejected for check in due to room unavailable, but if you pay $15 early check in, suddenly the room is available

have asked for an early check in as my flight arrived heathrow at 7 am in the morning

best for staying the night before an early morning flight through t4

to the airport by a covered passage way, it s really convenient to roll up for an early check in

late check out was helpful

we had a late check out at 1pm instead of 12 but had staff trying to get into our room from 10am onwards,

asked for a late check out and not a problem, we were flying from t2 so couldn't get any closer other than

scarred by a fire drill after seeking a late check out

was close to our departure terminal when checking in we asked for a late check out, was told they could do 75 up until 6pm, we were quoted an extra 25/hr

reception staff very nice friendly, did not even charge my slightly late check out

gave me a late check out

they have very very reasonable late check out rates for the later flights

like the late check out... i love the soft bed..

ability to pay a little more for early check in or late check out - based on flights

check in, quite room late check out, shuttle bus to and from hotel to airport, tea and coffee with biscuit, good

to get an early check in and late check out

excellent location for heathrow terminal 5. late check out was much appreciated.

late check out

lease add free wifi in the rooms!

was exceptionally outstanding home an extra mile to get me airport view room and late check

got late check out for 3pm

knocking on the door and opening it 6 times when i told reception night before that i am doing late night check out at 2 pm

ability for late check out due flight times was very

fast wifi, fast check out, very nice bed and pillow, complimentary drinks on first day, flexible late check out, staff understand your

room service and food facilities were great. late check out very good.

also 10gbp and hour for late check out seems pricey

nothing 5*great room moved us to a room with a view of the runway. late check out at no cost.

got an evening meal from room service but had to go to the lobby to pick up and consume in our room, same with breakfast

early check in, large room, close to airport, great breakfast, fast service

we were given a late check out free of charge lovely breakfast

breakfast was excellent and all the staff were attentive and very hardworking

loved that it had a gym that was really well equipped

there was even a little gift pack for kids

room service and breakfast.

a late check out and staff

the rooms were comfortable and the shower was good . late check out .

on the door at 0930 by housekeeping check out being 0700-1200 when i had specifically asked for late check

good free wifi

from bar to public toilets dirty and damp, but explanation given as to why from bar staff

it was the absolute perfect place to rest, and really late check out time

a longer late check out would have been good. they did allow one hour which was appreciated.

late check out was available if needed which suited me as had evening flight the next day

the staff were super polite and friendly. i was offered complimentary late check out and parking

late check out via genius - breakfast very nice.

check in procedure was so friendly and helpful and corina gave me late check out and a 24 hour pass for the executive lounge as my flight was late evening

l at the reception desk was super helpful in giving us a late check out and stanley was exceptionally helpful with taking our luggage to our room and when

location for the airport, friendly staff, allowed us to have a late check out that was greatly appreciated

good parking and late check out

need to catch a bus to terminal i did late check out and was told there would be no charge but then got charged extra 50 on check

early check in and late check out - very accomodating

gave us late check out complimentary. room clean with essential supplies

bright entrance friendly reception staff lovely staff great breakfast really nice staff allowed a late check out nice lunch not too expensive dinner was great three restaurants to choose from will

assisted me with a late check out to help with my pain

gentleman doing the check in made me feel really welcome and allowed me an extra hour for a late check out as i had the late flight the next day

changed last minute due to some covid restrictions at a wedding; we were able to have a free late check out until twelve which was fabulous

both dinner (best sea bass i have ever tasted) and breakfast (+) we then had breakfast in the morning (+)great breakfast (+)clean, good food brilliant breakfast. great staff (+)fantastic location excellent breakfast (+) the breakfast was superb (+) quality & quantity of inclusive breakfast equivalent to a 5* hotel (+)excellent value for money and the breakfast was great. (+)great room and an excellent breakfast (+) great rooms & delicious breakfast

friendly and accommodating staff , colin was especially helpful at breakfast and the girls on the bar in the evening

none or very little car parking.

wifi wasn't great. room did have faulty radiators

usually check-out is at noon then late check out is 2pm in marriott as well in other hotels

comfortable rooms, suitable for work and rest, excellent facilities, good food, the gym and pool was an extra added joy

arrived late, room service for dinner was great

great italian restaurant and bar with all day menu

the rooms were spacious and for kids the pool was great

we were given early check in and late check out which made our stay very comfortable

late check out at

used their gym and washing facilities during our stay

available wifi, convenient to heathrow and the underground.

- hatton cross underground 4 mins walk- excellent value for money, friendly staff , good bar and restaurant and excellent cleaning regime

they sorted out my late check out quickly and the parking was convenient

late check out time

very good sports bar and food

pool bar closed at time of visit

spent 2 nights here (family with kids)

you for a lovely stay, thank you for the complimentary late check out, and the bag storage

we got back from central london after lion king, we asked about a late check out and he gave us an earlier time

because of travel arrangements really appreciated late check out

although we didn't use it, liked the late check out option

were all professional, helpful and friendly had meal in bar area which was very enjoyable and not too expensive given where hotel is couldn't be better if

late check out available for 30

silver status perks late check out

we requested a late check out and got it free of charge

basic just what we needed after long flight good late check out and early check in, also does day rate if

location, lovely staff, we got a free late check out for our departure day which we really appreciate it by this lovely gentleman who was

i requested late check out and it was confirmed but we were called in the morning and told we had to pay extra

i got complimentary late check out as well

room service was good and very happy with the fee for a late check out

this is the first hotel where i ve been charged an hourly rate for early check in, even when the room is available

everything was so perfect the room service, the prices

got late check out (at no cost

pounds for an early check in

having travelled from north of england it fulfilled my requirement of a stress free prelude to early check in

late check out was accommodated

the only thing i was a little upset about was the bar either downstairs or next door played the music far too loud between 7pm to 11pm which made it

the wifi was a bit patchy sometimes, but honestly, i wasn't there for the wifi

electric went off as we were in the bar shortly after we arrived and we could not get served for an hour despite showing my room number

best hotel ever. great food and bar as well. will always return when travelling to london area.

there wasn t any availability for a late check out but we was given a little longer to get out the room as we did want the late check

was a young lady in the bar called happie she was amazing with the kids and my whole family thank you

not particularly like the bar and informal seating arrangement as it was mostly used by diners leaving very limited places to

better bar furniture. no comfortable chair in room. no snacks at lunchtime, drink only.

the small restaurant and bar was adequate but best of all, guinness on tap and very reasonably priced

get a window as specified on my booking, but it made up for it in being a larger room and got a late check out too

nice size tv with most english channels vending machine late check out for

the check-in is at 10am but you can request a late check out

the wifi the room the area and the bed and shower it's just above basic but nice

room was immaculate, comfortable bed, had a very good wifi signal, close to heathrow airport and excellent value for money

very good room for the price - no additional charge for the late check out and parking was free!

nice design and good rooms. facility s were also good and the late check out was good.

very helpful chap on check in, helped me book late check out and offered friendly chat!

great rooms and facilities gym, games all included in price.

i did not manage to connect to wifi

was again a lovely stay, early check in again perfectly communicated as expected, even allowed late check out as my friend was running late to pick me up, so again great customer service and all

again for work stuff and was again a lovely stay, early check in again perfectly communicated as expected, even allowed late check out as my friend

room was big and spacious, allowed early check in also that was very helpful and good

very good location, clean, friendly staff as well as a late check out.

late check out include in the price

it would be handy if there was wifi in the rooms.

we had an amazing sunday lunch in the bar before we checked in

wifi wasn't the best as kept cutting out for kids watching tv at night.

the later checkout time was also helpful and allowed me to come back and shower post race without

the bar was really well decorated and the staff were very attentive

and the early check in meant that we were ready for our vacation fast

very comfortable. perfect location. responsive room service if any issues. good restaurant.

but must admit i didn t understand why receptionist told me bar closes at one am and it closed at 11 and was very busy

we were accommodated with late check out and were able to store luggage there for a few hours after check out

phoned before we arrived and i was told to ask for a late check out when we arrived which i did

good and friendly except for late check out charge 10 pound per hour

ra or similar)

room was right next to the room for housekeeping carts and room service staff

no problems with check in, the staff were friendly and helpful and accommodated a late check out for us

very convenient to the castle. please could you improve the wifi!

well appointed with a couch as well as a bed a little coffee/tea making area and an area for the kids beds

wifi was not available in either room and the 4g signal was poor

if you have two teenagers or 3 kids, i can't recommend enough

a late check out at 2pm being ihg members as taking part in the triathlon, which was agreed online

left luggage in luggage room and took advantage of late check out after registering with hix as suggested by jin

fact that we were offered a late check out when we arrived and were given membership information

staff are friendly and we got a late check out

m) as we signed up for the intercontinental hotels group while checking in

we were there for an investiture and staff kindly arranged a late check out for us

very accomodating - let us have a late check out due to a business meeting - also extended car park stay

the breakfast was so tasty, plentiful and fresh

ready for us before 3 which was great , the hotel is so pretty the room was lovely, and a nice bar that stayed open until last guest went to bed , the breakfast was great freshly cooked to order

wifi in bedroom and in court yard bedroom 41 we had a car parked right next to our door which made

room for 2 adults and a child was excellent with comfortable beds, very clean and we arranged a late check out

breakfast great late check out helpful for other family members

i was able to get a late check out arranged at a fair price

location easy to find ample parking

4g, or whatever it is).