also, offer a late check out with no additional cost

the pool is very cool (ice)

great breakfast

everything we need in a hotel by ucf. wonderful staff, comfortable bed and free breakfast.

the breakfast was good and

accommodations great and clean, however the staff was very friendly and understanding, i needed a late check out due to my flight departing in the evening and they were very helpful

we were able to walk to ucf to visit with our kids

very helpful staff, clean beautiful facility. good breakfast. nice pool area.

construction on grounds and pool is rite near the parking lot

love having the cafe and bar available

which i loved :) had a option of late check out if needed

room was spacious and very clean, our little one especially loved swimming in the pool

there wasnt any problems except bathroom far away from gym.

tried to lock the gym and prevent me from working out

courtyard was right outside our windows and there were a group of loud kids playing marco polo while we were trying to sleep

flexibility for the late check out ( one hr) being that they didn’t have issues with the availability

clean, modern and close to airport car shuttle.

pool was ok

you can't beat a free breakfast

the breakfast was also pretty good

check in was easy and my room was ready. we were allowed a late check out which was nice.

they had no problem with a late check out

hotel was very clean and i was easily able to get a late check out

to airport with shuttle transfer early check in was possible renovated room comfortable bed heated pool

pool, comfy bed

staff were very nice and accommodated a late check out of 1 pm.

this hotel even made special arrangements for us to have a late check out as the kids and i would not be able to be picked up until 4pm

excellent bar lovely places to sit and relax convenient for the airport, shuttle service excellent would

to the airport; restaurant with bar on-site; shuttle service free and available for early morning departure; check-in receptionist

location to the airport. pool.

loved the late check out

gym is poor and hot tub from an old era with not so clean water and slippery floors all

shuttle service to/from airport.

airlines delayed out flight overnight with no notice or voucher and 4 kids in tow

we rode the shuttle to the airport with no delay or hassle of using airport parking

of about check out time that was past time instead of just providing once time information on late check out

we got a late check

was able to give us late check out as well

they allowed us a late check out due to our flight delays causing a late arrival

fight was delayed and i had to check in after 3am the night desk clerk was nice and offered late check out which was very much appreciated

both at check in and also when i requested a late check out

front desk staff offered us a late check out ,considering we arrived at the hotel a little after 1:00am

location'nice pool, decent workout center all cute young kids runnin the joint

rooms and nice pool

not enough employees for room service

easy late check out

breakfast could have been better although it was complimentary.

only complaint is that the breakfast was not hot

very clean,nice pool, nice staff, fantastic location

ove, fridge, etc) and all of those are in a shared space

had a late flight and they could not have been any nicer

i appreciate the staff being very helpful and letting us get a late check out.

me in even gave us some names of restaurants close by and i also got a complimentary one hour late check out

gym and pool facilitates great as well

to airport, free shuttle with excellent driver (sammy was so nice), good free breakfast, and the rooms were clean and

they have us a late check out because our flight was super delayed

hotel was a little far of a walk from the mail street and i didn't like that the pool was isolated behind the building and already far from the main road

the gym

bed was comfortable and the room was very clean also the breakfast was great it saved me money on going out eat

the gym and pool were clean

staff gave a late check out then didn t let us stay after paying a fee of $50 due to them being sold out

very easy, the hotel sent me a message with any further instructions, they accommodated a late check-in without any problems they let me have an hour late check out without any issue

let us have a late check out since our flight was late, which was so appreciated

my husband left his phone in the shuttle van

everyday room service at your convenience

this staff was exceptionally nice, no big deal to have an early check-in and a late check out

i enjoyed the comp late checkout and the staff was friendly and accomodated me with early check in which i greatly

very nice hotel with amazing lake view, the bed is comfortable and big suite good for family with kids

had an issue trying to order room service using the scanned website.

you’re traveling to disney with kids and arrive to airport late this is a perfect place to stay before heading onto magical express

hotel offered me a late check out because of afternoon flight time with no extra fee

for a late check out

staff were great—allowed us early check in and late check out—incredible

the pool was 59°.

it's nice to have a snack at the pool, but unnecessary

the last day i asked for an hour late check out and they said they were all out of those

staff was very accommodating for us to have a late check out and to provide us with a few things we

there was a miscommunication at the end of our stay regarding a late check out and they made it right without hesitation

even the rollaways were good pleased to see ev chargers though they had not been activated

i had a beautiful view of the pool

breakfast, clean room, late check in and late check out were no problem, discount cruise ship parking lot included

clean, friendly staff and good breakfast.

were no towels available when we got out of the pool

everything was very good - room size, cleanliness, breakfast, location.

the laundry room was worst of all

the front desk worker she was able t give me a late check out

beautiful hotel- beautiful pool- great location- will definitely stay here again.

best part of the hotel is their shuttle service

the pool was open, but it closes at 6 pm, though

shuttle was very efficient.

took a long time to check in and no late check out

rooms, and the receptionist was happy to give us both early check in and late check out

they also allowed us late check out

allowed us late check out due to evening flight leaving

late check out bc family didn't get in till late

they accommodated a request for late check out

they have a pool but no jacuzzi.

it was clean and comfortable, the breakfast was great. the staff was really polite.

location, room, gym

breakfast was really what i needed in the morning

front desk allowed early check in/late check out.

pool closed kinda early but i can’t complain.

breakfast was advertised as hot

easy check in, clean room, location, and breakfast before check out was great.

we got free breakfast, clean towels everyday and room, pool was clean, wasn't scared to let my kids wander around and we had a wendy's across the

when i told them, they did not offer me any compensation for the problem, not even a late check out to wait for the hot water

the suite was large and spotless, featuring an open kitchen with stools, a full-size refrigerator, stove, microwave, and complete kitchenware

everything perfect and great price and great breakfast and lots of options.

spacious, clean, comfortable mattress and bedding, great a/c, good packaged breakfast.

the pool could be a little warmer.

they have late check out, 12 noon

up after breakfast past my 12:30 late check out i rushed to vacate the room when housekeeping came and told me not to worry that i

told housekeeping several times we had late check out and they kept banging on my door

staff was nice enough to give us a late check out

we had a great experience at the bar and with the food

nice staff and very helpful on email with sorting out late check out

room was very clean, the lobby and fitness center as well

the fitness center was terrific: 2 treadmills, elliptical trainers, recumbent bike, complete weights,

the bar closes too early with no options to purchase beer

comfort of the room, ease of access of the fitness center, and the staff made the stay pleasant

$50 cash deposit required, no early check in, no late check out, other reviews scared me by mentioning bed bugs

$50 cash deposit required, no early check in, no late check out, other reviews scared me by mentioning bed bugs