receptionist late at night was very rude and we had travelled for hours in a car through the night and couldn't

great buffet breakfast.

early check in wifi ok staff friendly

there was no shampoo or conditioner and i forgot mine - the size of the gym was a lot smaller than in the

gym very poor - most of the equipment defective

late check out, parking available

late check out excellent

when we got stuck in the middle of madrid for 3hr from 9-12pm due to 5 different uber kids driver cancelling at the last minute after make us wait 20 minutes to get to uber suggested

we had a room with two double beds and we travelled with our two girls but during the night the kids kept falling from the beds, it was i thing like two single beds (90x130cm)

absolutely loved the picnic

the late check out was fantastic

the staff was super friendly and i even got the attention of late check out

nice soap in the bathroom :-) nice and modern interior design, nice outdoors terrace for the bar and more

staff were friendly, rooms good, gym and pool available, close to airport .

also, dinner was very good, but the poor staff was overwhelmed between the dinner orders and the bar orders the night we were there

free late check out

staff were friendly, food was good, bed was comfy, was able to book a late check out (7pm

also, room service was fast and good

the wifi was poor and the room service didn't offer vairous options to choose from the menu.

a nice breakfast bar but a little pricer than what you could get at other local restaurants

which floor my room was on, with no further details about facilities such as dining options, the gym, pool, or other services available on the property

location from airport after long flight to catch a good night rest, late check out was nice

i loved how late check out was an option !!!

laundry service provided and the breakfast options were not that great

the attached bar area was very cool and they had a good beer selection

very clean and modern. great washroom. they allowed an early check in.

helpful staff, they let me stay later, for a late check out, to make an afternoon flight, the shuttle did not stop by the door, so

they have late check out time and a decent breakfast, i've found everything as i expected and i recommend it

great to have late check out

good airport layover , got late check out for free

the breakfast was for only 7

comfort nice staff possible to pay extra for late check out

i was able to check in early in the morning and a late check out the next day for a small fee

the additional fee for a late check out.

paid for half board due to the fact we were travelling with small kids

selection of restaurants on site and a small but great gym

helpful staff, allowed us late check out at 2pm so we could have a swim

great room, awesome breakfast, friendly staff with parking !!! would highly recommend !!!

fantastic location - located near shopping mall and airport, short taxi ride to the center, pool, sauna, steam room and jacuzzi were all great free additions to my stay

the top bunk bed for the kids needs a safety rail.

the guys from the restaurant and from the bar are super

very generous late check out

staff, accommodating, they will help you with a late check out, free shuttle pick up and drop off

the staff were friendly and well informed about how to get to sights,exceptional wifi

the pool, i ordered a vino de verano

hotel very much geared up for individuals on the go with plenty of areas to access media and wifi

they offer late check out till 20:00 for small extra price

shuttle to airport is reliable

we booked family room with 2 adults ( king bed) and 2 kids ( 2 single beds)

we ordered room service and it came in decent time and was as-ordered and not amazing, but good enough

the room, the pool, breakfast, and restaurant!

was given a 2hr late check out at no extra cost

i enjoyed the breakfast buffet, the pool and the sauna

the gym is great and the staff are very friendly

grilled chicken dish and pizza that we ordered in with room service was outstanding and welcome after a long day of travel to the hotel from barcelona

the pool area was very nice with the exercise room with it on the first floor, but open to the outside

were very late arriving but had requested a late check out

m) * within walking distance of everything in barajas * short, inexpensive ride

late check out was offered nice cafe nearby

desk to work, nice shower, and a big smart tv * good variety of breakfast options * complimentary late check out

they had food and bar and it was close to the city and the team was very helpful in guiding me

we stayed with our cat and requested late check out, everything was smooth and easy

your charges at your swimming pool bar were different every time u went for the same order

we could do with more sun beds around the pool

wifi worked seamlessly

wifi was v slow and the bathrooms and rooms outdated

since i knew that my check in would be late i kept asking them if it should be ok , they told me their reception was 24/7 open along with

we paid for a late check out and this went until 6pm which was very helpful to our departure

my husband and i were in madrid for a 5k race and we were able to do a late check out so we had time to clean up afterwards

adequate hotel with good wifi for airport overnight

pool was great kids loved it

i needed a late check out as i was on a business trip with my baby and needed the room for the babysitter, the

i was able to make late check out till 15.00.

very convenient for a fitness competition nearby good breakfast and comfortable bed

the staff was very friendly. was travelling with 3 kids and they loved it.

staff was very attentive, the manager was amazing and helpful with our kids needs and the cleanliness is outstanding

they were more than happy to offer me a late check out at no extra cost

the rooftop pool was a 10000/10 we had lots of fun, it was great and enjoyable

super clean and nice place, close to the metro. the swimming pool was a nice addition

a bit further out the centre but doesn’t take long to get into the centre when needed, lovely pool/roof top area & the staff were so helpful and available at all times

nice rooftop area with dip pool

friendly staff. clean modern rooms. sie condition worked well. late check out was available.

they informed me that the swimming pool was closed because it was still cold a few days ago

swimming pool, very small)) we laughed when we saw it

pool was not in use

pool tiny and not much shade. had to pay for towels.

instead, he just found a way to let us do a late check out for another 2 hours which we really appreciate

late check out gratis

the only issue i had was with the wifi

nice bar area, barman polite, friendly and professional

everything. perfect breakfast. in that area there is free parking everywhere

she did not provide/mention about wifi information when check in

nice bathroom. late check out was great. luggage was safely stored. breakfast was great.

for example, the manager of the hotel goes to every table for breakfast and talks to clients – asking them if everything is ok, is there anything to help with

room are large and the bathroom has even bidet (maybe only italians care but my kids were surprised)

they took my health seriously by been careful with my breakfast

breakfast very abundant and various

flight arrived very early in morning and we were able to check in early as well as arrange for late check out

modern, clean, snacks, drinks, late check out and amazing staff.

when we were delayed they had no problem letting us have a late check out and using their excellent on site area to do some work

very friendly stuff, great breakfast, clean room and 24/7 bar for free!

they have a 24 hour gym with circuit training routines available for you to make your own workout