area, cheap price, could arrive after 24.00 due to nicht flight. late check out time.

breakfast could be more rich.

i am a bacon and sunny-side-up egg person, so i missed this during my breakfast

the breakfast was tasty

left too early for breakfast

i asked for a late check out and they did everything in their capacity to accommodate my time

requested fir late check-out with no problems at all

don't offer a late check out if you don't honor the offer

excellent free wifi speed

reception, restaurant and room service staff were very friendly and professional

instead, he just found a way to let us do a late check out for another 2 hours which we really appreciate

friendly staff. clean modern rooms. sie condition worked well. late check out was available.

booked because of the pool availability advertised till 30 sept but when we arrived pool had been closed prematurely

8m deep swimming pool if you were interested

swimming pool is ok and i was happy to use it

they informed me that the swimming pool was closed because it was still cold a few days ago

they were more than happy to offer me a late check out at no extra cost

a bit further out the centre but doesn’t take long to get into the centre when needed, lovely pool/roof top area & the staff were so helpful and available at all times

nice rooftop area with dip pool

if the pool was open then it would have been even better

loved the rooftop pool, and the chocolates on the pillow

nice bathroom. late check out was great. luggage was safely stored. breakfast was great.

there were a lot of families, so many kids running around until the late hours

breakfast was very good and presilla in breakfast was great too

breakfast very abundant and various

excellent servis, kind staff, good location, excellent breakfast

comfortable old fashion hotel, excellent location, late check out.

let me have a late check out at 1 which is very cordial

late check in and late check out available.

easy and fast to walk to the station even with kids

the breakfast was fantastic. i liked the fact that it was not the same every say

staff were very nice and accommodating we were given a late check out without even asking

on arrival up room upgraded,late check out,great buffet breakfast,playstation for kids

kids movies could have showed a bit earlier than 2030

early check in wasn't an issue either

the pool and gym were just right for a quick stay

we stayed with our cat and requested late check out, everything was smooth and easy

i believe the on-site bar and restaurant are closed.

i wish room service was 24 hours or different time

everyone was very friendly. gym is perfect for solo session. good breakfast.

comfortable bed, lovely gym and outdoor swimming pool with lots of sun loungers and even a life guard

we asked for late check out, and they accepted with no issues at all with huge smile because the room was

i asked for a late check out the next time

i m very appreciated about the given late check out which i requested

no laundry option in hotel

great location near the park and with runs routes gym in the hotel and bar is good for an early drink or late

when we were delayed they had no problem letting us have a late check out and using their excellent on site area to do some work

modern, clean, snacks, drinks, late check out and amazing staff.

flight arrived very early in morning and we were able to check in early as well as arrange for late check out

staff - free snack bar 24/7 - location near metro station - comfy room - clean -

clean and modern rooms + very eco oriented hotel + nice gym + 24/7 fresh corner (i’ve never seen something as good as fresh corner before, great

nothing too much trouble (early check in / late check out) (+) very much appreciated the late check out and that breakfast was served

breakfast, specialty a section for kids

lovely bar on the terrace with nice views and lovely

friendly staff, buffett breakfast, room service, location, price

loved the pool too

they let us do late check out

decor and location. good room service

breakfast excellent, beds very confortable and rooms very clean. we will come back

coffe machine ,it was listed,cracks on one wall of the room,old furniture,very very bad wifi

very nice buffet breakfast

of city was still good considering second stay in madrid staff very friendly and accommodating re late check out

there are two breakfast options: a buffet, or the adjoined bar (which we chose)

the bar connected to it is also great for a drink and a snack

it’s 24 hour reception and there is a bar attached to it which is great if you want a coffee or a quick meal

also has terrific coffee shop/ bar downstairs

staff, accommodating, they will help you with a late check out, free shuttle pick up and drop off

very generous late check out

clean, nice breakfast buffet, good dining room service, and airport shuttle is convenient

swimming pool

gym, and most facilities including restaurant and shuttle service were at the other sister hotel

late check out gratis

the room had a bathtub and a shower also had a gym

friendly staff and great room service

wifi was impossible to use due to poor connection so had to use mobile data instead

great breakfast. good wifi

helpful staff, allowed us late check out at 2pm so we could have a swim

tasty breakfast clean and large rooms and very quiet a short walk from the large shopping

my kids loved the bunked

maybe the gym can be a bit better, but is just to make this hotel perfect

also we enjoyed the pool

staff was very friendly and they have helped me to do a late check in as well as late check out

very clean and comfortable , all the facilities included

the kids will certainly thank you for the use of the fabulous pool and slushies that the hotel provides

pool being closed

breakfast was nice good variety

late check out (midday)

antiquated shower arrangement. very few facilities in hotel- eg no laundry facility

bring your own toiletries and laundry bags

next day laundry service much appreciated

8am no bread for toast , no plain yoghurt left reception did not understand that i didn’t want laundry delivered same day at higher rate

it was very nice that you could book a late check out

convenient 24h gym

staff in bar seemed not experienced

freebies in the bathroom nice comfy bed little gym room for a basic workout

only thing that i didn't like was the price for drinks at the bar which were very expensive

since i knew that my check in would be late i kept asking them if it should be ok , they told me their reception was 24/7 open along with

we paid for a late check out and this went until 6pm which was very helpful to our departure

my husband and i were in madrid for a 5k race and we were able to do a late check out so we had time to clean up afterwards

also the swimming pool is good and the bar too

also he helped make sure of the shuttle bus time

location + great staff very accomodating we got n upgrade n a late check out

the staff helped me get a late check out and always gave me a welcoming smile

room andlocation. late check out

i explained that i am a premium member and as my partner was unwell could we get a late check out

staff were cooperative regarding giving me the opportunity for late check out and keeping the luggage for extra two hours

staff were friendly, food was good, bed was comfy, was able to book a late check out (7pm

the wifi was poor and the room service didn't offer vairous options to choose from the menu.

hotel was fabulously clean, all staff wore masks, everyone was so polite and helpful, room service was

we were able to do an early check in and that was amazing!

gym needs updating

they also allowed us to have a late check out so we were happy with that

was given a 2hr late check out at no extra cost

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in advance

spacious bedroom, with comfortable bed and huge bathroom. wonderful rooftop pool.

spa pool wasn t operational

king room and genuine king size bed offered great breakfast and good gym

as the spa pool wasn't working, i have been offered a late check out as a compensation

the staff very friendly and doing additional service like late check in and late check out without any additional fee

great location lovely and clean let us have a late check out at no extra charge

the staff was helpful and allowed us a slightly late check out according to our train schedule

wifi-signal was a bit weak in the room, but remote working went fine most of the time.

late check out - 12pm

the staff were fantastic and allowed us a late check out

on 1st floor we heard loud club music until the early hours swimming pool was more of a plunge pool gym was tiny, should have had less cardio machines and a wider

there s a outdoors bar in-front of alcala s door

the room service menu is basic