the front desk worker shah (i think that was his name) was very nice and we were able to do late check out

the deception of ad for a pool spa

room was comfortable and breakfast was great.

everyone was very friendly, and the breakfast was great

assumed breakfast would be included since all of the holiday inn express hotels i’ve stayed in included

also, as a platinum elite member i called for a late check out and the front desk attendant s response was that there were multiple requests, so

no good parking for getting to the rooms in the rain.

parking was plentiful and free

no parking instructions so that i don't walk all the way to the front to exit

i love the easy come and go parking with no issues

i appreciate staff diane for accommodating family needs for a late check out

they allowed late check out

were able to have a late check out

decent pool and gym

i've seen the pool areas and gym all look very clean

on our last day we decided to take a later flight (way too much fun the night before

pool was closed, no microwave in the room, had to go in the room to throw trash away only one trash

the room was great, staff was very kind, the pool area was great, location and parking were excellent as

no pool, bathroom floor was filthy!

the gym could be a little better with better machines

late check in and late check out. coffee on the way out. dog friendly with dog station.

price was good, the room was clean, and early check in and late check out was easy to do with no problems

i requested a late check out

the pool was opened, the rooms don’t look nothing like the pictures

breakfast is available daily

member brandon was very rude regarding to my concerns of a late check out, made me feel very unwelcome

everything! clean friendly great family hotel late check out timr

great location. clean. early check in and late check out compared to most places.

great choices for dinner, the size and layout of the room was great, and there was a very clean gym that i took advantage of in the morning

gym was out of order, ice machine on my floor was out of order

i loved the late check out. and the hotel was really nice.

great pool

hotel rooms pool hot tub all was great and number one the hotel was very clean and that's a must with me

it was a great place ! clean, nice atmosphere, great lobby, breakfast, nice pool and hot tub

don’t like how they changed the pet policy without informing me

given a late check out

pm) the cleaning staff still knocked on my door at 11:30 am

the bed was comfy and the late check out was really nice

ease of check in plus late check out given

the pool/gym facilities were amazing!! i felt like i was at a fancy spa.

outdated rooms. no late check out poor breakfast selection

no pool no breakfast no late check out

staff was very friendly and accommodating even when we requested a late check out at the last minute

the only sad part was the pool not being heated

i didn't like the sausage in the breakfast area.

staffs, supported for late check out

the breakfast n pool was closed

quincy jones at the front desk very cheerful and helpful, the staff that works in the dining/breakfast area were very friendly and accommodating

the staff was so friendly and helpful. breakfast was great. rooms were clean! great location.

my room was spotless every day, the breakfast every morning was outstanding

they were cooperative with my late check out request

i was there for one night, i didn't get any kitchen items

and we had a fiasco with the laundry room, the door would not unlock with the clothes locked inside the laundry room

needed more grab breakfast choices

thought it says there is breakfast but there wasn't any breakfast, just a coffee/tea stand at the lobby

late arrival, late check out

well it wasn’t the properties fault just kids being loud all night so not much sleep.

friendly and breakfast

swimming pool was inviting and clean, the fitness & laundry rooms were a nice touch and the whole facility was nice and clean

didn’t have key cards when my husband checked in on friday around 6pm before i arrived with the kids, so he had to wait for a room key

i asked for a late check out since i checked in at 2am he says no

were extremely friendly and helpful with everything we asked great breakfast free parking lovely pool free shuttle around local

the weather was bad so we couldn't enjoy the pool/hot tub but it looked great

cluding probably the best espresso i had in my 20 days trip

guests at the pool had a lot of outside visitors come meet them at the pool so it got pretty crowded