excellent service. late check out available as well. bed was super comfortable!

the staff was so nice and accommodating. they gave me a late check out when i had a late flight

friendliness of the front staff, the accommodating me with a late check out, quietness, very comfortable room

pool is great for kids. great hours nice staff very clean high end rooms posh entrance

it was a clean hotel. the pool and gym facilities were nice.

staff was very kind and gave us a late check out no problem

the hot breakfast was plentiful

included breakfast was varied and fresh

maybe a little more for breakfast like grapefruit, another type of meat, and options for eggs.

there was a good selection for the breakfast items too

clean room, nice king bed, we had a late night and requested for an extra hour late check out.

comfortable bed and easy access to casino

husband and i enjoyed our stay at the century hotel and casino

nice space and quiet and convenient for concert and casino

restaurant / bar in the casino had excellent food and great staff

check in , late check out and that breakfast was included in the rate was awesome

flexibility about late check out

the location was deplorable, i was nervous checking in with the kids, then the parkade doors are stupid and hard to get out safely, thank goodness we didn t

no one answered the reception phone or room service phone

the restaurant and lounge/bar was conveniently located on the 2nd floor and offered very good food and selection; we ate

excellent service! early check in and late check out!

very accommodating with a late check out

colour printing! private swimming pool - rarely seeing anyone using the facilities.

despite no pool for kids, my young daughter had a really good time at the pool

no ware pool - it can placed outside in the balcony! you got space!

front desk was happy to accomodate with a late check out and advice re parking and amenities

the gym was new and good equipment

to order room service saturday morning, no one answered, but i do understand there were a lot of rooms

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

the pizza we ordered from room service was delicious

i love the conceriege lounge, nice treat! late check out time was great as well

they allowed us to do a slightly early check in and have late check out times compared to other hotels

they accommodated our request for a late check out which was nice

i requested for late check out and they approved and its complimentary

in centre of downtown, good river view, and 12pm late check out which is quite good compared to other

i like that they have a late check out

breakfast was awesome

the self serve breakfast was great and the swimming pool was lovely but the temperature was a bit cold

felt the breakfast was lacking

very small gym and breakfast was ok ,no restaurant for evening

very friendly staff and they allowed us late check out on short notice with no extra cost.

we were not fond of the breakfast

breakfast and wifi

the room and location was perfect, the pool was clean, and the staff was very friendly.

pool was working and open, so was the hot tub

super helpful with a very late check out to accommodate our evening flight

older building, very tidy, upgrade to spa suite was great!

spa bath was nice

bar downstairs was quite loud, but it wasn t for too late

the bar next door also has great food and friendly staff

they took the time to answer my questions and helped make my stay even better with the late check out and being able to park my car in their garage after

the ease of a late check out was very nice.

gym was quite small and highly visible from lobby area

their gym is limited to 4 cardio machines in a tiny room

was a bit sporadic with the temperature of the water, no pool for the kids, some beds were comfortable while others were

quite nice and enthusiastic, fantastic location, they were able to accommodate our request for late check out, room was cleaned daily

staff were accommodating with a late check out; they delievered more coffee pods when we ran out

the gym was pretty good too

more importantly, i picked the matrix for our trip specially because there was a hotel bar where we could relax close to the hotel unfortunately the bar was under renovation and we were

the description said that there would be kitchenware in the kitchenette but there wasn't.

breakfast is great like the late check out at noon

the free upgrade.the free breakfast. the varscona dinner.

clean excellent location, excellent staff, wonderful breakfast

loved the excellent free breakfast and free wine and cheese hour each evening

breakfast was wonderful. location was good and hotel quiet

he was so friendly and let me have a late check out

it was so clean and had a very good breakfast

gym, dry sauna, friendly staff, places to eat close by, and good brewery district very close

very well equipped with kitchens in room, well equipped gym, even some pet friendly rooms

gym was also perfect and breakfast

appreciated the late check out time

room was extremely comfy complete with leather chairs and ottomans, fireplace and spa tub

there weren't any kids squealing and hollering or racing up and down the hallways

ly the easy to open door handle type for kids to get out and a simple turn lock by the handle that kids can also easily open)

cluding turning it off

staff is very friendly and allowed us to do a late check out

they have a free coffee bar until 9:30 am though

the gym equipment was very old.

rooms need some updating, the bathroom grab bar was rusty , the toilet float needed to be fixed

only one restaurant to choose from. the bar needs to be open.

we got a late check out due to power outage

would rather have been in main building had room service and food was not

and lastly, needed accessible parking for the wife nope, others were parked in those spots without the appropriate tags

also, it's great that the hotel has a gym on site

wifi was almost unusably slow (~20kbit/s (+)the staff were very nice and the wifi was pretty strong. (-) first day of my stay no power and wifi on and off, apparently 2 days of it

they let us have a late check out as our travelling companions had to be at the hospital for the morning and we had

we asked for a late check out and we were very pleased with time given (1 pm). thank you

i got bothered 3 times in the morning because the morning staff was not told i requested a late check out

was able to do laundry for only $5 wash and dry

as the title, good time there and like the gym, recommend and would come back

easy check in - accommodated late check out

breakfast served is good, cleanliness and courteous and helpful staff

parking was great, staff was friendly, room and facilities were clean and breakfast was fantastic

everything was great, breakfast, pool, gym, bedroom and staff !

the best service, every employee is excellent. perfect breakfast serving, perfect room service.

start with -- friendly staff , they accomodated me with late check out and check in was express took only fee seconds

had a bar on site

didn't like the fact that because of covid 19 the bar closed early but that was the governments fault not the hotels

sketchy being in the back where it's not as lit at night along with being the entrance to the bar and a liquor store across the parking lot

need grab bar in bathtub

also the staff was super friendly, big thanks to gus who helped us with a late check out in our last day, info about the city, and a friendly smile always

we asked for an early check in and a late check out and both were no problem

work out room & pool

i liked the lay out and the size of the rooms, and the gym

our kids enjoyed the pool

early check in and late check out (3pm and 12pm)

also appreciated the late check out

the gym was complete

lots of kids hockey players playing in the hall

early check in and late check out (3pm and 12pm)

late check out

there’s a bar with vlt’s and off track betting if you’re into that sort of thing

was concerned with noise at hotel has a game room (not sure if this is a vlt bar or what) but no noise came of it

beds sucked and bar was sub par.

we were happy when we asked for a late check out

friendly staff, late check out, clean room, comfy beds

accommodating us even with a late check out because our flight was delayed

lg parking area, restaurant next door, liquor store and gas bar right there

convenient having laundry inside the hotel

birthday for the pool and after we checked in and the pool was booked full, they allowed us a late check out the next day, so we could use the pool to make our daughters weekend

very flexible with check out, i had to asked for an hour late check out as my business meeting was finished late

big kitchenette

the pool was the perfect temperature and the gym was great

pool was clean and towels we well stocked

i was able to get late check out

the staff in the morning was very nice and helpfull. they let me have a late check out.

water park and fitness centre.

pool and gym

received one voucher for the continental breakfast, poor breakfast, the lady working in the kitchen was miserable and not friendly, she made it feel like we were eating in a boot camp - did

staff were really polite, and even helped us with late check out

breakfeast was great pool was used staff was super

complimentary breakfast was good, 24-hour tea/coffee station in lobby

comforting atmosphere, clean and great gym and pool hours.

well maintained and modern furniture decked the lobby along with gym and pool facilities