a room that showed a kitchen with fridge and microwave but their where no kettle or toaster or plates, cuttlery, tea towel wash liquid etc

we needed to have a late check out which they agreed and even let us stay a bit longer since our baby wasn’t feeling

working to give me a downstairs room, offering a late check out, where to go in town

we loved the kitchen/office area with a decent sized fridge, large microwave, sink, desk

i liked the kitchen area it was roomy

they gave us a late check out

pool wasn’t heated.

wish the pool was heated. brrr…

the pool is small and cold

the pool is more for coming to your hotel and cooling off, as it is only four and a half feet deep

staff was so awesome made everything perfect and the manager gave a late check out no problem

didn't like how thy didn't provide late check out and the continental breakfast could have been a lot better

accommodated late check out (12am) i run she is beautiful…it gives me enough time to run and go back at the

i was also granted a slightly late check out when i was running behind at no extra cost

the hotel was generous to allow late check out.

easy to get late check out time, location is great and staff is friendly.

comfortable bed ability to late check out

didn't like the golf area, balls kept rolling out on to the driveway and they didn't have actual mini golf clubs

bed were super comfortable and i love the size of the tv. swimming pool and spa was awesome.

the size of the room, the indoor pool/spa and it’s walking distance to santa cruz

our surfbaords inside at the lobby which was a huge benefit, and even were able to allow for a late check out

the late check out was also a plus

dead bug on pillowcase, lack of seating/dining area in room, no microwave, was not informed of wifi password

kids liked how modern it was and the pool

famiky hotel with lots of opportunities to engage kids

check in and out was easy and we were offered a complimentary late check out as well

asked for a late check out so we could drop off our kid at uc santa cruz in the afternoon and the manager

kids liked the waffles for brekkie

my kids enjoyed it so much

breakfast, especially with kids

kids could walk to boardwalk

told no extra blankets by a rude employee then was told there was no late check out even though the website offers it

staff were friendly and when i asked if we could have a late check out they were happy to give us an extra hour

also appreciated the continental breakfast every morning

laundry room full of dirty towels and sheets, laundry room disgusting

the pool wasn’t great

allowed early check in and late check out

allowed early check in and late check out

love their cute kitchen and came with full essentials

it was like a home away from home, the full size fridge was the best well as the full kitchen

i would suggest a ceiling fan over bed and in kitchen

was never fresh, the desk clerk on the weekends is rude not professional at all could not have late check out because clerk claim they was short on staff

would like the pool hours to be better and late check out at least until 12:00pm, but they will only do 11:30m

they let us do a late check out (1). breakfast is nice. good price.

nice room, clean, breakfast was good, location

breakfast is a courtesy so there wasn't much of a selection and if you wake up later to go, you get

owner/staff was extremely unhospitable in the morning when after asking for a late check out on booking they still were hanging on my door at 1130 and threatening that i must

pool was closed due to it being the off season, but there was no hot tub

they have a pool there

clean, good location good breakfast not much variety but good food

wasn't super clean (old coffee pod in gross coffee maker) and we didn't have bags for our dirty laundry

and they even gave us an hour for a late check out

bed, shower dispensers, quiet, nice food for breakfast, the lady i spoke to about a half hour late check out was super nice

the staff were all fantastic - my kids got a little welcome gift which was a really nice

spa bath a bonus

am not much of a breakfast person, but there was delicious yogurt for breakfast and fresh fruit

was able to get late check out without a problem

someone living on end of parking lot in trailer but didn’t bother anyone

to some special needs i asked about and was able to assign me a good room location and a late check out for my circumstances

pool

the pool was not heated and was not very clean

the pool in the shaded area.

had no pool

people, allowed late check out, inexpensive, comfortable beds, close to work

cigarette burns in blankets on non smoking room and charges for early check out but states it's a late check out

gave me 30 mins for late check out

i also asked for a late check out, and scott would only give me until 12

calm quite great staff very clean spacious rooms laundry room on site chech in was fast and easy

called desk twice-got rude reply that no one did laundry

easy going staff, laid back. effortless booking extension. easy late check out

they won’t bother you unless it’s time to check out & they haven’t received a late check out request or an extended reservation, won’t be too bothered with made service unless

clean it was and that it had an oven with the kitchen

property has laundry room and small gym

the laundry room was wildly expensive, ie it costs 5$ to dry 1 load of clothes

late check out 12:00

otherwise service was excellent if you provide shuttle bus from airport to non business guests it would complete the picture we were told you

breakfast was amazing and the kitchen staff very friendly and attentive, our room had no pet odor

pool was unkept

full breakfast. location. clean rooms.

customer service parking area late check out

do they get a breakfast in the pool everything so i will s stay it again

clean place, always nice have a breakfast. friendly costumes service.

the free breakfast was packaged sweet rolls, bananas, milk and cereal and coffee/tea, not the more elaborate

pool & breakfast were not “available” during my stay

didn't have to request late check out

coffee and tea 24/7 and the breakfast was amazing

breakfast. minimal options and boring.

kitchen supplies (plates, cups, spoons, forks, knives, dishwasher, etc), microwave, and a good size

breakfast was ok, toaster was not working. in room coffee was not good.

for late check out, they gave me one hour extra, but every 15min there was someone who asked if i check

, jetted tub, and late check out plus they had the best process but recently they went up unfortunately i had to go

staff were very helpful and accommodating when we requested a late check out

pool, laundry and gym was closed.

the spa was broken. the food was cold. the iron didn't work.