the location and the workers. they didn't let me do late check out! which iits ok

then we asked for a late check out the same day we arrived

they don't have late check out

had issues with wifi while we were there

in the breakfast dining room area and the a/c untits and microwaves are at the level/height where kids can do some damage

they let me do early check in and late check out free of charge, which was great

free parking in chicago

also wifi was inaccessible

they let me do early check in and late check out free of charge, which was great

lack of parking

everyone was very helpful. i loved the breakfast..i was able to get a late check out.

simple but comfy rooms with amazing beds and linens. yummy breakfast. new and well equipped gym.

for example we were unaware that there was laundry facilities in the hotel

nice gym

bar in the evening

do provide breakfast and late check out without charge

carpets stink of old curry, and its its very load around that middle srea by the pool and the gym

remained there the whole time), the

the staff serving breakfast were personable and provided great service

no free breakfast and no complimentary cocktails.

the process was easy. late check out was a blessing.

property was fully booked for the day we checked out but for $30 we were able to get a 2 pm late check out

free use of a gym 1 block away

even my kids noticed that he was unpleasant

the wifi was not working for half of our three-night stay

staff continues to knock on your door after you've been given a late check out

late check out

offered a late check out to us free of charge to swim

no change for laundry room

nice location and facilities (pool, gym, breakfast)

follow up call to make sure that we received a food item (see below) - great views of the city - late check out available - black out shades really black out the light

great view of city, the amenities were great pool cabana club roof top lounge restaurant.

room service shut down before 6 which was disappointing

location, meal, bar all great. staff great as well

the next morning we ordered room service

location perfect, late check out amazing! nice staff and pretty lobby.

late check out. very spacious suite & modern decor

the room was small and cozy. good location. we enjoyed the bar in the lobby.

wifi was fast

room service....really wish the restaurant was open...not their fault though

the team at the front desk upgraded our room, gifted us a bottle of wine and allowed us to have a late check out which was so appreciated

room service due to being too busy - not great for lone females late at night trying to get

style of the hotel, bar and restaurant

room service is crazy expensive

due to covid, no room service. they had outside service but it was more like takeout.

and went and we checked out the next day around 11am earlier than expected despite asking for a late check out

some of the gym equipment was not well maintained.

comfy bed and beautiful facility. enjoyed the gym too!

no rowing ergometer in the gym. concept2 or waterrower

early check in at 9am was greatly appreciated

com didn't inform about my late check out and that was a big stress as i lost the reservation

elevators are fast and the late check out at noon was great as we were able to rest after breakfast

late check out handling unfriendly amd not very cooperative

very nice, and went out of their way to accommodate us with anything we requested; including a late check out

early check in and late check out was wounderful as my 3 month old grandson was with us

late check out at 1pm was helpful given our late flight

towels are hard and could of been 4 instead of 2. room service very high price

i would have normally ordered room service, but because of restrictions it wasn t offered

room service food was very good with quality of a high end restaurant in your

the room was clean, but the first day it was not cleaned, as the laundry collection was not done

they gave us complimentary late check out which was great

, on renovations until june end, spa had no body to service, and in door swimming pool super small, restaurant not a good one

there was no room service menu, i had to call and have one delivered

early check in was lovely

then the room service was absurdly expensive $35 for eggs + $7

but the manager was very kind to give me a late check out time for no fee

oud is around the corner and has an amazing dubai chocolate

from late check out to holding our bags before our flight, great hospitality

staff is very friendly and never have given me a hard time about a late check out or sleeping in or a payment method or anything

parking is nearby and have a late check out

gave a late check out time for both rooms

would not honor late check out

ivhand late check out and spend some time in thevreck area

a laundry mat feel walking in therea a small sign saying lobby 2nd floor

everything but the spa was extremely pleasant. the services were great.

staff was friendly and very understanding when i asked for a late check out and the view from the room was amazing the decore was great and the bed room layout

the hotel is nice and clean the people working there is very friendly the pool is nice my kids love the pool they enjoy every single day

the pool was only 3' deep. my kids were pretty disappointed!

i had two kids with me, i didn't like that there where no vending machines nor room service

woke up before 8am by 2 screaming and crying little kids, that sounded like they standing at the connecting door

was pleasant and comfortable, accommodating numerous requests - including an early check in and late check out

pool and hot tub were great for kids

everything in this hotel was clean, convenient, gym well equipped. staff was very accommodating

a family of two adults and two kids absolutely loved the hyatt centric

loved the pool

00 per hour for a late check out

we needed a late check out and the were able to assist us with ease

late check out $20/hr after 12:00

location clean and late check out

from early check in to late check out to a nice man at the breakfast bar getting me a to go cup for my tea

com confirmed a late check out with no additional costs but the hotel says they didn t get that communication so

staff was great. they let me have a late check out.

they were very helpful & flexible. they allowed us a very late check out time.

were right next to the indoor swimming pool, so we heard kids screaming until 10 pm and starting again at 7 am

fact the price still was high when the pool and bar is close witch in a lot of ways the value should be the same and when covid was

charged me a late check out fee for no good

large hotel with amenities such as 24-hr gym, a coffee shop and a bar that serves food

and the butler which was the restaurant that delivered to the hotel was delicious and amazing and room service was affordable and fast

felt nostalgic as if it was camp or a sleep over as we were kids

room service comes from an external entity and takes extremely long

was great, rooms were a good size, bed was comfortable, room darkening shades were excellent, late check out time was

able to get a late check out

wifi was not working properly

for two nights they had a live band playing until 12am as well as an open bar and a pool table so it was a very welcoming ambiance

simple gym but had enough to get the job done

late check out. and everyone was so nice

location was great, room was clean, early check in and late check out were nice

no late check out!

the late check out

pool was small and there were way too many kids in the pool when my son wanted to go swimming

we were able to check in early and get a late check out

the location is nice, river north. lots of restaurants. the gym was nice. the pool was nice.

gym available

loved the location and the pool was so much fun

the pool is awesome and also has great views

ing new parents with a newborn, we re worried we won t make it at check out

i asked if we can have a late check out

the staff was incredible, gave me a view and a late check out

early check in would have been nice.

room service not available after 10pm. can hear everything outside in the hallway.