we were given a free late check out, friendly staff.

wifi is dreadful. intermittent at best. still only one lift working - that's about 2 years now!

were not many staff for room service , the receptionist had to bring the stuff by her self

had to buy an extra room for kids

beds were very uncomfortable and the noise was terrible kids running up and down the corridor all night

handy location for flight out the next day. happily gave us a late check out.

for a late check out as came in at 3 am, not advised work being done and awoken with horrendous noise at

i had a long trip and they accommodated me with a late check out

on late flight

location to the airport, took me 5 minutes to walk over with 5 kids and 2 suitcases

adjacent to glasgow airport, and the 24/hr check in and late check out (12pm) made this a very comfortable and enjoyable stay (+) as ihg members we were given late check out (which we didnt know about) well done reception for telling us as we didnt check in (+)easy access to terminal & late check out (+)and able to get a late check out, although you have to pay extra for it (-) paid for late check out, stayed for 6 hours and left

always a good breakfast and comfortable room. very close to the airport.

s a 5 minutes walk to

loved the scottish breakfast buffet

loved that we could book adjoining rooms so that parents could sleep in separate rooms for the kids

i requested a late check out for next morning late in the evening and was accepted

24hr shop and starbucks, room service 24hr lovely

though the restaurant was full service there was no room service offered

expensive for 1adult and 4 kids for an overnight stay - evening meal no breakfast food very

very clean, comfortable bed, tasty food

the late check out time was good as the weather wasn't nice

nice restaurant and bar which is open late and well priced

the 2 girls on shift in reception and bar (28

friendly staff debbie was very helpful and nice chap who works in the bar was helpful

the receptionist and bar lady were to be commended for the spirit and kindness

helped me with a late check in as my flight got in late

room, bar and function room were excellent, staff were really friendly and the breakfast was lovely and

breakfast excellent and the meals at the bar first class

we weren’t able to try out the food because the bar was so busy,(sat night

were very friendly, we couldn't book an early check in online but they staff were able to accommodate this request

did superior room just that website says u can check in early and check out late i didnt checked in early - did after 5 pm but wanted to check out late by one hour till 3 pm

hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

large room comfy bed, lots of hot water, free safe, late check out, good location and parking

their best and could managed a room for us within 30 min, not only that they also offered us a late check out when we had our flight

we got an early check in and a late check out

we got a complimentary upgrade, late check out and the staff were amazing

plus got a late check out again be back

well set up for kids who are welcomed in all parts of the hotel

pool

it was a mother s day present from my kids and i had the most relaxing day with my daughter

the staff were amazing and checking in late at night was absolutely no hassle, we were also kindly given a free late check out

the reception staff were very helpful and their help in accommodating a late check out was very much appreciated

got room service which was quick and tasty

the young lady in the bar was also a clear asset to the hotel

rowing machine broken in gym.

gave us a late check out to 12 at no extra charge

late check out at 11am also meant a leisurely pack after breakfast

breakfast 10/10

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

breakfast was nicely cooked,

well maintained and good value for money, also made a phone call in the morning for a late check out at short notice and this was no problem atall staff were lovely aswell stayed here a

unfortunately the bar was closed

location is great close to bar and gardens

staff were good and the room was clean and comfortable, but was disappointed that the bar only opened on weekends

went to bar next door - never consumed alcohol but soft drinks were good

be a good idea to let visitirs know if you have a late check out facility and what the charges are

for an exam and they were very accommodating with early check in and late check out

late check out is a real bonus too

they also let me have a late check out after i wasn t feeling great after swimming my blood sugar had dropped

we loved the late check out and the lovely little touches -i

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

nice late check out

welcoming staff clean and fresh late bar til midnight which was an added bonus after late night show at the hydro late check out

breakfast comfortable room with nice design touches good river views late check out at 12

excellent location. comfortable room. brilliant breakfast. friendly staff.

comfy bed, lovely breakfast and friendly staff.

loved the late check out of 12pm unlike most hotels with 10am

late check out time as standard and good selection at breakfast

modern hotel with amazing walking distance to ova hydro and ssc late check out and lovely

my partner was up and down all night being unable to sleep, i ended up having to ask for late check out as i was absolutely exhausted from having no sleep either as i didn't want to sleep

got an extra hour for late check out

late check out is always a good thing after a late night

the staff were really friendly and the location was fabulous ud83dudc4c i really liked the late check out at 12pm which was great to have a lie in

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out at 12pm

banging about outside the room and all day i abs a late check out

location, fun atmosphere and late check out

staff excellent very clean very comfortable good late check out

manager, immaculate rooms and communal areas, a very nice little bar beside the hotel for food and a drink

lack of a lift and bar facilities.

my room was above a bar so could hear a lot of chatter but it got quiet by midnight

not much! fridge in the room would have been useful as there’s no bar at the hotel.

location, free parking, friendly staff, late check out.

late check out at 12 i was looking forward to a long lie but woken at 9 with cleaners banging about

check in open late, 24hr reception with pizzas and drinks. late check out as standard.

very clean & secure, comfy bed too & a late check out was great

location is close to bars/shops/ leisure/casino

the hotel accommodated every part of my trip by allowing an early check in and late check out at no extra charge

ffee machine in room and late check out) were all agreed to by staff who had exceptional customer service

a few of my special requests

we got in early check in and a late check out

i checked in late

love the late check out time too as can have a lye in after breakfast

easy check in, great location and lovely staff. late check out was a bonus.

complimentary late check out was very much appreciated on last day with long travel ahead

no free wifi in room

wifi was free and we didnt have breakfast

late check out is also great

although they couldn't offer me an early check in and late check out, they kindly offered to keep my luggage for me while waiting

friendly staff , late check out

breakfast was very tasty, nice and hot with lovely selection

the use of the gym and sauna were excellent after a busy day shopping the sales

balloons and pictures for us arriving so that it remained a surprise x gave us a complimentary late check out too

bed was so comfy we paid for a late check out

& attentive staff, signature room, late check out, coffee machine, shower, comfy big bed, toiletries, mini bar

all staff were very friendly, opted for room service rather than restaurant as i didn t feel comfortable sitting in the restaurant and it

we ordered room service and the food was delicious and fairly reasonably priced

my father passed away the last night and they allowed us a late check out with no extra charge

great location, staff were friendly and rooms very lovely. late check out was available.

this hotel several times over last 19 years so a bit disappointed with this stay and floor , also late check out on a saturday and cleaner decided to hoover our floor outside room at 8:30am

nice hotel for a night away with out the kids

friendly,great positition for kings theatre where we were going for a show,breakfast amazing and room service amazing too nice comfortable bed,toiletries smelled lovely good

breakfast i asked about the late check out deal and the girl said it was on the house and i was really impressed with her

excellent breakfast and late check out 12pm

i was able to pay 20 extra for a late check out at 2pm which was great

great early check in of 2pm and late check out of midday which really makes the difference

late check out and how comfortable the bed was

staff at reception very friendly and we were able to get a late check out too which was handy after a few wines the night before

late check out as well which is so much better

thank you for the late check out

spa / room service

quite a small room service menu, however the food was lovely.

there was a late check out (11am) as standard and a lovely bar and reception area to relax in

all the staff were very friendly and helpful, allowed early check in and offered to store bags on check out

for price this was superb as cracking breakfast thrown in also which was really nice

early check in very helpful staff jan lovely wee lassie £10 burger and chips the chips were

amazing breakfast with lots of choice

only one room key worked we paid for late check out and was woken by cleaner at 11am

option for 1pm late check out

staff did not agree for late check out even for 11am without paying £12 extra

the blind was black out which helped keep the sun out in the morning concidering we had late check out

also got late check out for 10£ fee

location and great staff - everyone was so friendly cheap late check out half price parking car park literally over the road 24 hr food service (though

the late check out time of 12 oclock

late check out to 12 was a bonus

friendly and helpful staff. fairly spacious, comfortable large bed. late check out.

loved the complimentary late check out at 1pm.

the white towels were luxurious and we appreciated the late check out of 12 noon

late check out for hilton honours members is too early

complimentary late check out until 14:00. staff were very helpful.

room was clean, facilities were good, late check out.

staff were friendly, understanding and extremely helpful arranging a late check out and taxis as i had travelled for an emergency

liked late check out too

nice hotell staff very acomidating very central for shopping late check out great would highly recomend to freinds and family

efficient and great staff , appreciated the late check out

breakfast in bed was excellent. late check out a bonus and a good comfy bed.

the late check out, the bar and the room size.

location, cleaningness, late check out friendly staff

location central to great bars restaurants train station great value for money bonus it's a late check out will deffo stay

i also liked the late check out time

convenient. security. close to bars, shops, bus and train. clean. late check out

late check out

luxury feeling, amenities, friendliness and accommodating staff (early check-in and late check out and complimentary bar vouchers) (+) allowed late check out just in time to jump into the train back to edimburgh (+) in great central location with early checkin and late check out (+)good location late check out (+)location, late check out

the champagne bar is worth a visit

couldnt get the wifi to work - it wasnt even coming up as an option for me on my phone

very central, great breakfast, quiet

put in had a narrow door

we asked for a late check out, which was available hourly until 3pm at £10 an hour- what a bargain

late check out

great to have such a late check out at 12 even though we left

great location. very helpful staff. great decor. late check out amazing

staff always friendly ( we stay alot for gigs) and always clean and like the late check out.

staffs are friendly and accommodating, they also have a storage for our luggage, they let me do a late check out and they serve good breakfast

is great and they were very accommodating (asked for late check out) and helpful with questions

were friendly and accommodating particularlywith our last minute request for late check out

staff extremely helpful and friendly. ability to have a late check out was so helpful

of the female reception refused to give me an hour of extension for late checkout (their checkout is at 11am and i just asked for it to be at 12) since me and family

we had an executive room so early check in and late check out with access to the executive lounge

ideal location. exec room at affordable price ion l breakfast. late check out upto 2pm.

staff were great and allowed an early check in and late check out- which was massively appreciated

the communal areas and the room were beautifully decorated and immaculately clean and very comfortable

excellent, executive room fantastic which included use of executive lounge, early check in and late check out - fantastic

we had late check out for a reasonable fee

late check out till 2pm was extremely useful too

com and then paid extra 25 for late check out

ich we got sorted) absolutely nothing it was an amazing

breakfast was very enjoyable

lovely free breakfast late check out until 12pm is fab

central and late check out

great price and loads of character an optional late check out and staff the friendliest

friendly staff, excellent location, late check out.

happy with the hotel and late check out was even better, would definitely stay again

central location, late check out and a lovely breakfast

late check out was great

i found the early check in and late check out really useful as it allowed me to tailor my stay around my travel and meeting

clean, comfortable and modern rooms, nice ambiance in the bar area

friendly and professional staff and added bonus was that an early check in was facilitated