the late check out time was good as the weather wasn't nice

amazing , especially the big guy on the desk with tattoos, proper gentleman, bar staff were brilliant, night porter

the 2 girls on shift in reception and bar (28

staff were grill, bar prices excellent, food good

the receptionist and bar lady were to be commended for the spirit and kindness

we were given a free late check out, friendly staff.

it was xmas day two families were there with there kids for xmas dinner but later that evening they spoiled other people's enjoyment drunk adults kids

wifi not working in

kids eat free and substantial helping.

overpriced, small rooms and no room service.

we got a complimentary upgrade, late check out and the staff were amazing

plus got a late check out again be back

had food in the lounge bar in the evening, fish and chips were excellent

very good room service and fantastic food

also on arrival very difficult to find parking due to large wedding taking place

on late flight

handy location for flight out the next day. happily gave us a late check out.

for a late check out as came in at 3 am, not advised work being done and awoken with horrendous noise at

i had a long trip and they accommodated me with a late check out

great breakfast so convenient to the airport

adjacent to glasgow airport, and the 24/hr check in and late check out (12pm) made this a very comfortable and enjoyable stay (+) as ihg members we were given late check out (which we didnt know about) well done reception for telling us as we didnt check in (+)easy access to terminal & late check out (+)and able to get a late check out, although you have to pay extra for it (-) paid for late check out, stayed for 6 hours and left

were here for one night, the wifi didnt work and there was no answer on the reception

always a good breakfast and comfortable room. very close to the airport.

the bar was clean, reception was extremely helpful and the wifi was satisfactory

were very helpful, room service swift and good value ,lovely staff in downstairs restaurant etc

i requested a late check out for next morning late in the evening and was accepted

i got the feeling they were local kids working the weekend at a local hotel

relaxing for my wife the whole reason for trip was for her to have a bath relax with wine and no kids as bathroom at home was under refurbishment the manner reception spoke to her wasn't very

hotel room, perfect place to stay with kids b4 an early morning flight

hotel room, perfect place to stay with kids b4 an early morning flight

large room comfy bed, lots of hot water, free safe, late check out, good location and parking

we got an early check in and a late check out

hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

did superior room just that website says u can check in early and check out late i didnt checked in early - did after 5 pm but wanted to check out late by one hour till 3 pm

their best and could managed a room for us within 30 min, not only that they also offered us a late check out when we had our flight

the reception staff were very helpful and their help in accommodating a late check out was very much appreciated

the staff were amazing and checking in late at night was absolutely no hassle, we were also kindly given a free late check out

there was a gentleman in a kilt

fabulous room, mini bar and snacks, comfy bed

we also ordered room service from the restaurant

late check out at 11am also meant a leisurely pack after breakfast

gave us a late check out to 12 at no extra charge

staff were brilliant, so helpful. great breakfast comfortable beds

staff were great. excellent breakfast. comfortable bed.

breakfast 10/10

helped me with a late check in as my flight got in late

breakfast excellent and the meals at the bar first class

room, bar and function room were excellent, staff were really friendly and the breakfast was lovely and

we weren’t able to try out the food because the bar was so busy,(sat night

customer service, cleanliness early check in and tartan carpet

well maintained and good value for money, also made a phone call in the morning for a late check out at short notice and this was no problem atall staff were lovely aswell stayed here a

unfortunately the bar was closed

location is great close to bar and gardens

staff were good and the room was clean and comfortable, but was disappointed that the bar only opened on weekends

went to bar next door - never consumed alcohol but soft drinks were good

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

be a good idea to let visitirs know if you have a late check out facility and what the charges are

for an exam and they were very accommodating with early check in and late check out

late check out is a real bonus too

they also let me have a late check out after i wasn t feeling great after swimming my blood sugar had dropped

we loved the late check out and the lovely little touches -i

staff excellent very clean very comfortable good late check out

there is a bar underneath part of the hotel that played music

lack of a lift and bar facilities.

made to feel welcome and very good early check in so we could spend the afternoon in the city the day before a wedding the next day

didn't use bar in hotel but looked welcoming from outside nicely lit up at night

in morning we asked if we can get a late check out as we were so ill

modern hotel with amazing walking distance to ova hydro and ssc late check out and lovely

loved the late check out of 12pm unlike most hotels with 10am

late check out time as standard and good selection at breakfast

my partner was up and down all night being unable to sleep, i ended up having to ask for late check out as i was absolutely exhausted from having no sleep either as i didn't want to sleep

location, fun atmosphere and late check out

late check out is always a good thing after a late night

banging about outside the room and all day i abs a late check out

the staff were really friendly and the location was fabulous ud83dudc4c i really liked the late check out at 12pm which was great to have a lie in

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out at 12pm

breakfast comfortable room with nice design touches good river views late check out at 12

nice late check out

welcoming staff clean and fresh late bar til midnight which was an added bonus after late night show at the hydro late check out

staff pleasant and welcoming, clean room, bar and eating area well served by staff breakfast had good choices of hot and cold foods,

dinner and breakfast were both lovely

we had exceptional service with early check in and late check out being no issue

we got in early check in and a late check out

the hotel accommodated every part of my trip by allowing an early check in and late check out at no extra charge

ffee machine in room and late check out) were all agreed to by staff who had exceptional customer service

a few of my special requests

friendly staff , late check out

late check out is also great

although they couldn't offer me an early check in and late check out, they kindly offered to keep my luggage for me while waiting

good restaurant and bar area, friendly staff

in time was not until 3pm, i had emailed prior to arriving to try and arrange an early check in and the response was that they would try their best to have a room ready

bed was so comfy we paid for a late check out

& attentive staff, signature room, late check out, coffee machine, shower, comfy big bed, toiletries, mini bar

balloons and pictures for us arriving so that it remained a surprise x gave us a complimentary late check out too

modern & clean hotel with attentive and friendly staff across all areas including reception, bar and restaurant

we had room service twice, and the food exceeded expectations

great location, staff were friendly and rooms very lovely. late check out was available.

this hotel several times over last 19 years so a bit disappointed with this stay and floor , also late check out on a saturday and cleaner decided to hoover our floor outside room at 8:30am

my father passed away the last night and they allowed us a late check out with no extra charge

elevator, with kids and luggage can be annoying)

we got an early check in

love the late check out time too as can have a lye in after breakfast

complimentary late check out was very much appreciated on last day with long travel ahead

easy check in, great location and lovely staff. late check out was a bonus.

for small kids it hard to get to the pool

we could use the pool and keep our bags in a room while we explored throughout the day

only one room key worked we paid for late check out and was woken by cleaner at 11am

noisy cleaners when i had paid for late check out

the blind was black out which helped keep the sun out in the morning concidering we had late check out

also was very happy with the option for late check out as our flight home was very

option for 1pm late check out

room was clean, facilities were good, late check out.

we got a late check out

cookies on arrival, late check out robes sent to our room for spa and a little tray of biscuits and cakes when arrived

complimentary late check out until 14:00. staff were very helpful.

the white towels were luxurious and we appreciated the late check out of 12 noon

location, free parking, friendly staff, late check out.

very clean & secure, comfy bed too & a late check out was great

check in open late, 24hr reception with pizzas and drinks. late check out as standard.

late check out at 12 i was looking forward to a long lie but woken at 9 with cleaners banging about

also the bar was opened late and all drinks were chilled

staff at reception very friendly and we were able to get a late check out too which was handy after a few wines the night before

thank you for the late check out

late check out as well which is so much better

room was lovely and so was breakfast. staff were really good and went out of their way to help.

r a wedding the next day) to laundry services for pressing for the following morning and they did a horrible job and temporarily

location and great staff - everyone was so friendly cheap late check out half price parking car park literally over the road 24 hr food service (though

late check out to 12 was a bonus

friendly and helpful staff. fairly spacious, comfortable large bed. late check out.

easy book in. 24 hour bar. late check out . wonderful breakfast.

loved the complimentary late check out at 1pm.

they were also able to accommodate a late check out for us which was super

i was able to pay 20 extra for a late check out at 2pm which was great

breakfast i asked about the late check out deal and the girl said it was on the house and i was really impressed with her

late check out and how comfortable the bed was

easy check in late check out late bar helpful staff

there was a late check out (11am) as standard and a lovely bar and reception area to relax in

not a problem will 2 kids who were up then, but could be an issue for some

super comfortable bed, decent gym, friendly people.

room, bed and breakfast was excellent

early check in very helpful staff jan lovely wee lassie £10 burger and chips the chips were

of the female reception refused to give me an hour of extension for late checkout (their checkout is at 11am and i just asked for it to be at 12) since me and family

is great and they were very accommodating (asked for late check out) and helpful with questions

were friendly and accommodating particularlywith our last minute request for late check out

staff extremely helpful and friendly. ability to have a late check out was so helpful

staffs are friendly and accommodating, they also have a storage for our luggage, they let me do a late check out and they serve good breakfast

luxury feeling, amenities, friendliness and accommodating staff (early check-in and late check out and complimentary bar vouchers) (+) allowed late check out just in time to jump into the train back to edimburgh (+) in great central location with early checkin and late check out (+)good location late check out (+)location, late check out

early check in would have been helpful but was not avaiable

phone in the room to call for room service not working and cold water tap in bathroom sink was always warm

room service ran out of pizza

the staff were amazing from mark the concierge sophie in champagne central, the room service staff and the ladies on check out

nice hotell staff very acomidating very central for shopping late check out great would highly recomend to freinds and family

fault a thing apart from booked in for a late check out at 2pm and obviously was a mix up and called our room at 12 and awaked us

a free complimentary upgrade into the junior suite and a complimentary late check out

breakfast in bed was excellent. late check out a bonus and a good comfy bed.

efficient and great staff , appreciated the late check out

convenient. security. close to bars, shops, bus and train. clean. late check out

needed a late check out which most hotels charge you for, they gave me one free of charge for an extra three

late check out

location, cleaningness, late check out friendly staff

i also liked the late check out time

can’t rate breakfast as we didn’t choose the option but a late check out was fantastic

central location, bonus late check out time, so there is no morning rush

late check out

we asked for a late check out, which was available hourly until 3pm at £10 an hour- what a bargain

we got complimentary late check out & this was so appreciated

late check out till 2pm was extremely useful too

com and then paid extra 25 for late check out

we had late check out for a reasonable fee

location. cleanness. wifi. complement drinks daily

room service is good

were absolutely lovely and so helpful got an early check in of 1pm and late check out of 2pm had a top floor room, loved the view of the river and the

handy location for what we needed. great view from room. late check out was fabulous.

excellent, executive room fantastic which included use of executive lounge, early check in and late check out - fantastic

early hours of the morning when staff are starting work within the hotel which for guests with a late check out isn t great

we had an executive room so early check in and late check out with access to the executive lounge

lovely free breakfast late check out until 12pm is fab

central and late check out

great price and loads of character an optional late check out and staff the friendliest

friendly staff, excellent location, late check out.

happy with the hotel and late check out was even better, would definitely stay again

central location, late check out and a lovely breakfast

late check out was great

i found the early check in and late check out really useful as it allowed me to tailor my stay around my travel and meeting

clean, comfortable and modern rooms, nice ambiance in the bar area

friendly and professional staff and added bonus was that an early check in was facilitated