it wasn’t a problem getting a late check out.

great service and breakfast. loved the pool, hot tub and water slide and workout room.

breakfast with lots of selection

hotel, great room, great incl breakfast

delicious hot breakfast, comfortable beds and pillows

no problem with late check out. loved the pillow selection and comfy mattress.

we liked the swimming pool and whirlpool :-)

breakfast bonus - we got a voucher for a choice of breakfasts on the menu in the restaurant instead

swimming pool water was cold hut tub not working.

was not notified of the contential breakfast.

staff was friendly! management was accommodating with late check out.

she was super friendly and allowed us to have a late check out when we told her we had to leave at 7am for a competition for our air cadets kids

the staff allowed us to have a very late check out while we waited for our vehicle to get serviced down the street

we enjoyed the delicious breakfast being brought to our room

over to mcdonald’s for coffee but the room was great the staff was lovely, kids had fun in the pool and on the big slide

check-in cameras in parking lot very polite staff @ front desk the option of late check out at no extra cost

liked the friendliness of the staff and how they accommodated me in checking in and out (had a late check out)

they also accommodated my request for a late check out, which was very much appreciated ud83dude00 water slide shoots your kiddos out like

my grandson loved the pool

pool and gym both small but okay

i liked that we got moved to the atrium. the hotel was very accomodating for late check out.

the pool was fun for the kids.

pool for kids, good breakfast buffet

plenty of on site parking

were lots of kids from a ball tournament and the staff did a good job placing us away from the noise

close to stores, great breakfast, effective staff, late check out (noon) (*) asked for late check out wasn't an issue at all (-)they had good wifi, excellent breakfast and they were accommodating with a late check out (*)came for surgery, they offered late check out. complimentary breakfast was very good.

fantastic service. they always accommodate my requests. in this case, early check in.!!!

no room service, how ever lots of option to eat within the hotel

room service wasn t great or open late

the restaurants and bar so we didn't have to go out.

staff enabled a late check out for a small extra cost

the gym was small but had nice equipment to be able to get a workout in

room was great, we got a king suite with a wet bar and a spacious clean bathroom all at an affordable price, in the heart of the city

we asked for dirty laundry to be picked up to no avail so had to wait and asked a passing by cleaning person to pick

i ordered room service and the food was delicious

we checked in very late and they automatically gave us a late check out

lovely staff, helped us arrange a late check out for an evening flight which was much appreciated as we'd not pre planned it

great view of the city; huge room; useful to have small kitchen in room; good gym.

nice location, rooms are nice, good breakfast

proper beds for 3 persons, spaciousness, clean, nice breakfast

no late check out.

they gave us a late check out

offered complimentary late check out

6pm) for only 20 dollars, which we appreciated a lot

us the wring room which made the free wifi not work as it needed the right room name combo

request for late check out denied

they have got a top crew: late check out, restaurant reservations

got everytime a glass of champagne on expense of le

asked for a late check out as we were meeting family coming in

a little dark) staff are friendly and professional

staff is friendly and rooms seem clean and i appreciated the late check out

we really appreciated that the staff brought a microwave to the hotel room for the kids to pop their popcorn

we had to sit in bar that had very deep and not comfortable couches to sit

great whiskey selection at the bar for a night cap or two

pool is beautiful, a little on the cool side but in a spa setting with the soothing music, it was

enabled both an early check in and late check out which was hugely appreciated

late check out is available if needed

gym was quality (could have used a few more items)

enabled both an early check in and late check out which was hugely appreciated

clean, friendly staff good facilities like the gym and computers to check emails

allowed late check out but had to pay extra for it

i opted for room service instead

the hotel features an excellent pool spa area complete with with steam room and the regency club is well

but never seen a hotel free wifi also disconnection in mins

pool and fitness room were great and the bakers coffee shop was great for quick eats

late check out was offered with out it being requested which was very helpful

ground floor bar beautiful but perhaps lacked atmosphere.

the themed decor and amazing bar on the 27th

the bar has amazing nighttime views and everything is also very picturesque

mini bar options were great too

staff were very accommodating when asking for early check in and late check out

great gym and breakfast

the room service was prompt

lovely gym

new building, large gym

we were granted a late check out which made our day way better due to a late flight

really appreciated a late check out too

large rooms with good kitchenette, staff were very friendly and helpful, great place to stay, short walk to downtown

this hotel also has a coin operated guest laundry

we even used the gym which was small but

being offered late check out

room for the beds and living seat area, as for the bed it was soft and comfortable, the swimming pool was a real hit with the little ones :) staff was very friendly

liked the pool

only down side to this stay was the wifi is $13 a day!!! and isn t even the best quality

i wasn't expecting to have to pay

- hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

breakfast was a little lacking. mediocre.

was fantastic - hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

very good breakfast

the concierge provided coffee and a light breakfast for our ridiculously early departure at 4:30am and had a taxi waiting for us

staff was friendly. good location. late check out was free.

fast wifi

the thing i like the most is our room on ground floor with the parking in front of the room

friendly staff. good bar and restaurant. nice pool and good parking

fitness area, pool, restaurant and lobby seating not available

stay the staff accommodated a late check out, helpful and knowledgeable and absolute pleasure staying here

breakfast was available until 10 a m so we didn't need to rush and it had a nice selection.

like the queen size beds they were comfortable and really nice for me my husband and my kids also it was neat and clean place

breakfast started too late in the morning

breakfast was awesome

the big room, late check out, friendly staff, comfortable bed

clean, lovely staff appreciate the late check out.

tasty breakfast, clean room and 24 hr roomy gym with new machines.

clean property and good service . nice pool

gym and breakfast is awesome

extra charges of $25 for early check in and late check out every hour

front desk woman after i checked out charged my visa another $90 extra 2 hours later which is fraud

it was great to have a kitchenette

there is a kitchen (stove, microwave, fridge, sink, many cupboards…

clean, quiet and spacious room with a kitchen and fridge, 2 separate areas, 2 tvs

was good value for the money and they accommodated a late check out and storage for our bags while we explored the city

comfortable size room with a kitchen. newly renovated

pool

public washrooms are not connected with the swimming pool and the gym doesn t have dumbbells

the only down size would be probably the parking situation ... hard to find a spot ....

also appreciated the late check out extended when my husband's hospital stay became extended

gym & pool were open (by appointment only) room clean & quiet bed comfy bag breakfast was

pool and work out area was great

it was exceptionally clean, modern and very family friendly. my kids loved the pool and food.

the bed was super comfortable, we didn't get a chance to check out the free breakfast or amenities

thank you for the late check out it was greatly appreciated

we were also able to extend our stay with a late check out at no extra cost

the staff were really nice and chill, allowed me to have a late check out at 13:00 free of charge

the staff was nice and gave us a late check out

the airport, walkable food locations -the pool temperature was great and the pool was clean -the gym equipment was good -the water fountain in the lobby was appreciated to refill my water

gave us a free late check out so we could have room up to our departure for airport

i don't know if its a lack of communication or just plain ignorance but twice i've asked for a late check out because of the time i'm checking in around midnight

accommodated a late check out.

the shuttle but hard to find it well (long waiting period) the pool is also nice but missing a place to change (+)best hotel pool i ve ever stayed at. the slides are awesome! (+)love that you can book a hotel room that goes right into the pool area (+)pool area! (+) also, we went to the older pool and had the hot tub to ourselves (+)have a pool with two water slides which was great for the kids (+)the swimming pool is very fun, kids love it (-)the pool at one time had a bandaid and clumps of hair floating. it was clean the other times. (+)pool, beds, room service (-)longer pool times (+)the pool was fantastic! hot tub beautiful

should be a towel bar by the sink outside the bathroom

late night shuttle was really helpful and extended late check out offered

offered to open the kitchen to adjust to my schedule

good value for money, free shuttle to and from airport

location, airport shuttle, parking, great staff and very good food

needed to do laundry, find a car wash, and wanted recommendations for a good restaurant

the room was clean and we were able to ask for a late check out.

good restaurant and gym

gym had potential

gym was absolutely terrible for a new facility in a cold city like calgary

asked for a late check out and staff were very helpful

great pool and fitness room. very accommodating with a late check out!

nearby the airport and staff are nice to allow us for a late check out

gave us early check in and late check out due to a storm

self , husband and kids all had a great nights sleep) we loved the added bonus of having a pool the kids enjoyed swimming every night

accommodated a upgrade,a late check out

great pool and hot tub

not enough parking. lot was full.

spa open for more last minute massages on weekends;)

nice clean pool area, delicious restaurant

convenient “plus” clean, late check out was granted with out fuss,staff very friendly

quiet and comfortable with a late check out

check in was smooth and helpful. asked for late check out and staff were so understanding.

we also used their nice large hot tub and indoor pool

the gym was really nice and enjoyable. plenty of room and variety. 10/10 for hotel gym.

ended up with so many extra's not thought of ie late check out - for not much more dollars

late evening flight so easy to just grab luggage go upstairs near door 13 and stay at their

were automatically upgraded to a room overlooking the runway which my kids loved

the bar was very handy. everything in the room was very clean.

arrived with 2 kids in tow, my daughter in a full cast on her leg fresh from emergency department

they gave me a late check out which was very

they allowed a late check out

liked how we got late check out

the shuttle came right away when we called, save the number in your phone so you can reach out after

the breakfast is also great