the big room, late check out, friendly staff, comfortable bed

clean, lovely staff appreciate the late check out.

cleaning staff in the pool area just played on there phone and didn't cleaning a thing

we had the room with a kitchenette and that helped a lot prepping food for the kids.

the room was clean, big and modern. the lounge was cozy. the breakfast buffet was good.

front desk woman after i checked out charged my visa another $90 extra 2 hours later which is fraud

extra charges of $25 for early check in and late check out every hour

the room has a kitchen, bat there are no utensils

kitchenette in kitchen was dirty, there were sesame seeds on the countertop and the stove top was

put a instruction for customers how to get tickets for breakfast, the kitchen staff look dirty and food is

staff was friendly. good location. late check out was free.

roomy. clean. bright. parking abundant. outdoors clean and well appointed.

fitness center had only one bench and no weight machines or racks

and the fitness area was not what was expressed in reviews

the pool was cold and dinning room was closed as well as the bar.

stay the staff accommodated a late check out, helpful and knowledgeable and absolute pleasure staying here

the pool they should put some accessories on it like mini slide for kids.

great hardware，great breakfast，multiple choise～ friendly staff～

breakfast was awesome

staff members and kids in pool

the staff was nice and gave us a late check out

we were also able to extend our stay with a late check out at no extra cost

thank you for the late check out it was greatly appreciated

the staff were really nice and chill, allowed me to have a late check out at 13:00 free of charge

the complimentary breakfast and light meals as well as the pool, basketball area and the gym

late night shuttle was really helpful and extended late check out offered

the pool is also really big and nice

st places only go to 11)

th tea & coffee maker, a great bed, desk & office chair, and good wifi)

the staff at the front desk was very helpful in troubleshooting my wifi connection issues

i don't know if its a lack of communication or just plain ignorance but twice i've asked for a late check out because of the time i'm checking in around midnight

gave us a free late check out so we could have room up to our departure for airport

accommodated a late check out.

we loved the pool. restaurant bar had great food. beds were super comfy

very quiet and great for families with kids

great pool and fitness room. very accommodating with a late check out!

asked for a late check out and staff were very helpful

nearby the airport and staff are nice to allow us for a late check out

gave us early check in and late check out due to a storm

disabled bathroom really met the needs quite often it is only a shower and grab bar in a regular

enabled both an early check in and late check out which was hugely appreciated

late check out is available if needed

didn’t use the gym, it was a short stay sadly, we would’ve used it if we stayed longer

the gym, excellent

this hotel gave us all three and loved using the gym too

they gave us a late check out

no late check out.

offered complimentary late check out

6pm) for only 20 dollars, which we appreciated a lot

good gym and pool, restaurant and bar both good food and pretty good prices

allowed late check out but had to pay extra for it

the very high beds for the kids but if you ask a small folding bed will be placed in the room.

3) we heard the trams

my kids really enjoyed the pool

gym was great

modern, comfortable, clean

request for late check out denied

the following morning we got a late check out and took advantage of the spa upstairs for a massage

they have got a top crew: late check out, restaurant reservations

a little dark) staff are friendly and professional

staff enabled a late check out for a small extra cost

halls had a few stairs and a laundry cart and a drop leaf table were left at the base of those stairs

room service and no discount for seniors

pool was great

the heated pool area and golf simulator were a fabulous and unique experience in a hotel

staff is friendly and rooms seem clean and i appreciated the late check out

the gym was extensive

loved the club access breakfast the pool area and spa . room was lovely

would not seat us in the dining room for breakfast

when room service realised a mistake was made was immediately rectified

being offered late check out

room service wasn't available, but thats covids fault

stable wifi

the rooms were large and comfortable and the pool was great for kids

we thought we would have to be super quiet while the kids slept in the same room,

late check out was offered with out it being requested which was very helpful

no variety for breakfast and room service wish it has more to offer

you may consider installing another bar in the room - the hook works ok as long as you flip the towel halfway through drying

decor and bar area

the bar has amazing nighttime views and everything is also very picturesque

staff were very accommodating when asking for early check in and late check out

the gym was very nice and up to date.

the friendly, helpful staff organised an early check in for us

room service/ no water in the room/ no ice machine on the floor and no information present to

modern, great facilities especially the gym

we were granted a late check out which made our day way better due to a late flight

really appreciated a late check out too

room was exceptionally furnished - i didn't even realise that we got a full sized kitchen with cutlery and pots and pans

good gym that was also spacious

fabulous service helpful friendly clean comfortable yummy breakfast great laundry

lovely staff, helped us arrange a late check out for an evening flight which was much appreciated as we'd not pre planned it

we checked in very late and they automatically gave us a late check out

pool area was just a little tired looking.

great breakfast super location clean and comfy

nice kitchen with enough stuff to cook for a day or two

check in was smooth and helpful. asked for late check out and staff were so understanding.

quiet and comfortable with a late check out

convenient “plus” clean, late check out was granted with out fuss,staff very friendly

it even got a pool

property very nice -clean and tidy excellent gym. good location

ended up with so many extra's not thought of ie late check out - for not much more dollars

late evening flight so easy to just grab luggage go upstairs near door 13 and stay at their

pool too cold

arrived with 2 kids in tow, my daughter in a full cast on her leg fresh from emergency department

my husband was disappointed the hotel bar did not serve bud light beer. lol

- hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

breakfast was a little lacking. mediocre.

the concierge provided coffee and a light breakfast for our ridiculously early departure at 4:30am and had a taxi waiting for us

very good breakfast

location, room amenities, parking, staff, great breakfast

i had asked for a late check out that was given but then our flight changed and i no longer needed the late checkout

like that when i inquired about a late check out option, the front desk immediately granted it to me ( maybe because im also an

we needed a late check out since our meeting was running late they accommodated us at no extra cost

glad we were allowed to do early check in as we arrived by

at the airport due to an early morning flight and were very happy to learn that the breakfast bar would be open before we had to go to the airport

close to stores, great breakfast, effective staff, late check out (noon) (*) asked for late check out wasn't an issue at all (-)they had good wifi, excellent breakfast and they were accommodating with a late check out (*)came for surgery, they offered late check out. complimentary breakfast was very good.

is amazing ,hotel has fine dinning ,pub ,breakfast buffet, hit tub ,staff is always accommodating and friendly, same with the restaurant and

seems like everyone was placed on the same floor. noisy around 10pm kids running back and forth

we spent 2 hours there with the kids on a tuesday morning and mostly had the pool to ourselves

ud83eudd70 we had room service every day

then management tried to say we didn’t book for late check out and on top of all of it they went straight to calling police instead of talking to

we slept in and called for late check out and they accommodated us

rooms are clean and laundry services available

fantastic restaurant attached to this location. close to the airport and great shuttle service.

clean, quiet room, decent gym and friendly staff

they agreed to give us a late check out, as our flight was not before 4pm

no late check out

appreciated the late check out (2pm)

book another night stay super last minute when our travel plans changed and set us up with a free late check out on our last morning which was appreciated

staff seemed reluctant to allow a late check out and i had to press a little to ask if it was simply not possible (as i could see

great location, allowed late check out

pool area was great for a late check out

desk to have fixed as we did not want to be moving all our belongings into another room that late

not enough shampoo and towel in the room. no water in the gym.

shuttle bus started too late so i had to take a taxi to go to the airport

liked how we got late check out

they allowed a late check out

they gave me a late check out which was very

comfy bed, amazing shower, gym included and a great breakfast

i love the friendly filipino staff from the concierge desj, room service & resto

i liked that we got moved to the atrium. the hotel was very accomodating for late check out.

indoor pool and waterslide for the kids. gym.

the on site pub had so much to offer pool, foosball, darts, shuffle board

the gym was amazing and stocked with free in ear headphones, cold water and towels

great hotel. excellent pool/spa area. close to major malls and shops

had asked for late check out till 1ish to watch the hockey game

complimentary late check out until 1.30pm and no additional charge.

couldn't check in when we should've and they allowed us to check in the next morning and gave us late check out because of our situation

i asked for a late check out too and the front desk was very accommodating

that it was pet friendly, close to the casino & ifly, and the hot breakfast included

restaurant, pool/hot tub, well appointed rooms with coffee/tea service, responsive to request for late check out

requested late check out as our flight is at 6pm, one staff promised us that both rooms are ok till 2pm but

clean good parking swimming pool allowed late check out what wasnt to like

happy to be allowed late check out

more parking is needed

was good value for the money and they accommodated a late check out and storage for our bags while we explored the city

parking lot space was on short supply, and parking spots are very narrow for a van or a truck

pool & hot tub we re awesome / staff was great .

public washrooms are not connected with the swimming pool and the gym doesn t have dumbbells

amazing customer service, clean rooms, nice swimming pool

also appreciated the late check out extended when my husband's hospital stay became extended

really nice room and friendly staff. breakfast was excellent.

the pool, water slide and hot tub was an added bonus

clean, friendly staff. the pool was a little cold but th gym was perfect.

breakfast was adequate considering the covid pandemic is still in affect

the room was clean and we were able to ask for a late check out.

gym was absolutely terrible for a new facility in a cold city like calgary

good restaurant and gym

gym had potential