receptionist late at night was very rude and we had travelled for hours in a car through the night and couldn't

great buffet breakfast.

early check in wifi ok staff friendly

there was no shampoo or conditioner and i forgot mine - the size of the gym was a lot smaller than in the

gym very poor - most of the equipment defective

late check out, parking available

late check out excellent

when we got stuck in the middle of madrid for 3hr from 9-12pm due to 5 different uber kids driver cancelling at the last minute after make us wait 20 minutes to get to uber suggested

we had a room with two double beds and we travelled with our two girls but during the night the kids kept falling from the beds, it was i thing like two single beds (90x130cm)

absolutely loved the picnic

the late check out was fantastic

the staff was super friendly and i even got the attention of late check out

nice soap in the bathroom :-) nice and modern interior design, nice outdoors terrace for the bar and more

staff were friendly, rooms good, gym and pool available, close to airport .

also, dinner was very good, but the poor staff was overwhelmed between the dinner orders and the bar orders the night we were there

free late check out

staff were friendly, food was good, bed was comfy, was able to book a late check out (7pm

also, room service was fast and good

the wifi was poor and the room service didn't offer vairous options to choose from the menu.

a nice breakfast bar but a little pricer than what you could get at other local restaurants

which floor my room was on, with no further details about facilities such as dining options, the gym, pool, or other services available on the property

staff, accommodating, they will help you with a late check out, free shuttle pick up and drop off

very generous late check out

establishment located nearby the airport with an efficient and trusted shuttle service

pool didn't open till 11am to 8pm

to airport and shuttle was punctual, but dropped us at terminal 1

helpful staff, allowed us late check out at 2pm so we could have a swim

my kids loved the bunked

we also liked the gym and the proximity to the mall

lad and pizza)

room service only open at certain times

the additional fee for a late check out.

comfort nice staff possible to pay extra for late check out

i was able to check in early in the morning and a late check out the next day for a small fee

s just bad timing) the pool was being renovated so was a tiny bit noisy if the balcony door was open, oh and a few

in english, breakfast finished too early, chaos in cafe

was given a 2hr late check out at no extra cost

the bedroom, the decoration, the bathroom. the food from room service was delicious.

spa pool wasn t operational

the gym is great and the staff are very friendly

needs to be larger and more toppings if you pay 28 euros plus 6 euros tray fee for room service

i loved how late check out was an option !!!

location from airport after long flight to catch a good night rest, late check out was nice

mini bar and free airport shuttle

the laundry mat was near by

no laundry facilities

they have late check out time and a decent breakfast, i've found everything as i expected and i recommend it

good airport layover , got late check out for free

great to have late check out

helpful staff, they let me stay later, for a late check out, to make an afternoon flight, the shuttle did not stop by the door, so

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

they offer late check out till 20:00 for small extra price

room, restaurants and pools, the room size ( junior suite ), the balconies, the pool options, the kids club, the greenery, the hotel layout that invites you for a walk after a meal or just to (-)limited food options for kids (+)great place, very comfortable to stay with kids, ideal breakfast. very happy. (+) the wifi worked well for streaming movies for the kids and doing work (+)the pool was nice, towel service and the little gift for the kids (-)no menu for kids (-) we booked family room with 2 adults ( king bed) and 2 kids ( 2 single beds)

room was very hot, and wifi wasn t working.

staff was really helpful and friendly and the shuttle on time and a nice driver

the hotel is very nice and clean. great room service, awesome catering, and amazing comfort.

were very late arriving but had requested a late check out

m) * within walking distance of everything in barajas * short, inexpensive ride

late check out was offered nice cafe nearby

desk to work, nice shower, and a big smart tv * good variety of breakfast options * complimentary late check out

they had food and bar and it was close to the city and the team was very helpful in guiding me

we stayed with our cat and requested late check out, everything was smooth and easy

your charges at your swimming pool bar were different every time u went for the same order

we could do with more sun beds around the pool

wifi worked seamlessly

wifi was v slow and the bathrooms and rooms outdated

since i knew that my check in would be late i kept asking them if it should be ok , they told me their reception was 24/7 open along with

we paid for a late check out and this went until 6pm which was very helpful to our departure

my husband and i were in madrid for a 5k race and we were able to do a late check out so we had time to clean up afterwards

adequate hotel with good wifi for airport overnight

pool was great kids loved it

i needed a late check out as i was on a business trip with my baby and needed the room for the babysitter, the

i was able to make late check out till 15.00.

very convenient for a fitness competition nearby good breakfast and comfortable bed

the staff was very friendly. was travelling with 3 kids and they loved it.

staff was very attentive, the manager was amazing and helpful with our kids needs and the cleanliness is outstanding

they were more than happy to offer me a late check out at no extra cost

the rooftop pool was a 10000/10 we had lots of fun, it was great and enjoyable

super clean and nice place, close to the metro. the swimming pool was a nice addition

a bit further out the centre but doesn’t take long to get into the centre when needed, lovely pool/roof top area & the staff were so helpful and available at all times

nice rooftop area with dip pool

instead, he just found a way to let us do a late check out for another 2 hours which we really appreciate

friendly staff. clean modern rooms. sie condition worked well. late check out was available.

they informed me that the swimming pool was closed because it was still cold a few days ago

swimming pool, very small)) we laughed when we saw it

pool was not in use

pool tiny and not much shade. had to pay for towels.