the staff were very friendly. the food was good. they let us have a late check out.

good modern comfortable rooms with strong wifi and good showers

bar was great

arrived late and the parking was full, not really a complaint

tholes & puddles) and wi-fi signal was a little poor in

we had a long flight ahead of us on the day of check out and were allowed to have a late check out which was wonderful

the bar and restaurant areas are comfortable and welcoming

breakfast wifi slow service railway line

there were a few problems ie no room service to clean the room even though we had left the please service our room on the door,

wifi not working, computer down so could not provide a bill at checkout

rooms comfortable beds room facilities indoor/outdoor pools home grown tea no charge for slightly late check

the gym is small but has enough equipment to drop a training in if needed and the spa was crowded as it

setting spa staff breakfast beds

complimentary fast wifi, a free drinks and snacks pantry, ev charging, a top rate gym and spa and some of the most helpful staff you could ask for

bar and restaurant staff were excellent though

provided real cream with coffee when asked, free late check out

it s located in the middle of golf course so there is plenty of room to walk around

wifi fluctuated and not always available in our room. ok in main hotel building.

excellent staff and service, very good food in restaurant and hotel set amidst the beautiful golf course

the room service was not great with tepid food, presumably as it was walked across the estate to the

staff could not do enough for you, late check out was able free of charge lovely large room great bed balcony was a plus free from

all was great. plenty of secure parking.

very friendly staff, from the cleaners to the bar staff and reception

couldn't get the access to wifi.

tha bar man wanted to serve me a cognac in a half pint glass!!

needed a late check out and with out hesitation the staff sorted it

excellent food, great bar service, comfortable & warm room.

food, lovely staff, beautiful room, (absolutely spotlessly clean), loved the bar too

clean and comfortable room. well equipped. friendly staff and good bar on site.

the saturday night with it no being over busy the bar staff were very slow i think a couple may have been new starters

location for hospital. friendly service. late check out at 11.

large bar area

room service great - food was fab

wifi coverage in room, and room decor and facilities were dated

no wifi in my room. feedback from staff was not surprised or very helpful.

the area for my fathers funeral it was appreciated that the hotel allowed an early check in and a late check out with no extra charge

the dining room and bar was very pleasant and had a nice atmosphere

wifi

and sofas removed from restaurant and bar area, so no more sitting comfortably with a drink or to watch television

free wifi

steve was super helpful over email and let us have early check in and late check out

wifi wasn t great

free onsite parking and wifi

on site parking is available but need to arrive early ( as close to 4pm as you can) more rooms than spaces (+)easy parking and a very nice room in the middle of basingstoke. great shower. (+)rear of the houses, down an alleyway to the side of the house, which makes it for a quieter stay, parking is ample also (+)central location with free car parking (+) plenty of parking spaces on time of my (+) parking was (+)location, walking distance to town centre, plenty of parking, the room was spotless and i liked the door access codes rather than having a key (+)was very easy to find and there was plenty of parking (+) parking was easy

there were hot drinks and wifi and even a fan

we managed to negotiate for a late check out easily

breakfast great

i was unpleasantly surprised by a 5 charge to deliver room service

breakfast was excellent and well presented and the staff were attentive and friendly

room was big and clean with strong wifi and other facilities. excellent self service breakfast

nice early check in and late check out

nice early check in and late check out

very helpful as we were working nights they gave us an early check in and late check out

breakfast was lovely, and good portions

fast wifi

comfortable good size room location parking restaurant bar good value

great breakfast and friendly

location, professional and friendly approach from staff, late check out

very accommodating and allowed late check out so i could finish a meeting

i enjoyed late check out too

asked for a late check out and was told to take our time and leave when we wanted too

the breakfast was great, varied and tasty

have been very convienent for the half marathon if it had not been cancelled, and they offered a late check out for marathon runner with no additional cost

late check out time for runners participating in the half marathon was very welcome

room was very clean, comfortable beds, friendly staff, lovely breakfast and late check out so you can have a nice leisurely

we had to wait for about an hour to check in as our room wasn t ready but as a token we got late check out

friendly and polite staff. good size room and parking. excellent breakfast. ud83dude0aud83dude0a

late check out and late breakfast

parking was available at the hotel which was appreciated

very clean throughout and private parking

parking, but this wasn't the hotel's fault

in shower to put anything on and one tiny bottle of body wash wasn t enough for two people also wifi wasn t working for us

excellent service and appreciated the late check out as per our request.

late check out and friendly staff

for the reading half marathon room clean no problems staff helped with request for late check

the gym area is good if you're prepared to get up early to avoid the kids in the pool

the gym area is good if you're prepared to get up early to avoid the kids in the pool

not recommend the chinese next door , disgusting , after our late check out , had to buy imodium

we were gifted late check out which completed our stay, it s a beautiful hotel and the staff make the experience

free late check out until 3pm on the sunday, massive bed! and lovely shower

the late check out on sunday it would make more sense to serve all day breakfast instead of finishing

bed really comfy. late check out time. friendly staff. would stay again.

staff placed me in a quiet room and arranged a late check out which was very kind of them

also the extension for late check out was amazing, especially since my mum had injured leg and not able to go far whilst i

i like the late check out of the hotel if necessary

was prepared with balloons and cakes such a nice surprise, staff extremely friendly , we took late check out 2pm without any extra cost

liked the swimming pool & although we didn't use it this time they do offer a really late check out

location to reading high street and v nicely appointed hotel - v accommodating staff re late check out - v pleasant and would recommend - also v close to train station, within easy

staff very helpful and given breakfast and late check out to compensate the terrible room

tean allowed early check in and late check out to accomodate for my specific requirements which was fantastic and saved me from

location was good after a late train journey. late check out was handy.

loved the early check in and late check out that's really useful and the best i've come across

laundry service is too expensive