asked for a late check out, no problem

pool was broken, but i think that had to do with the pipes and 5 inches of snow

have a great little bar with a bar tender from manchester

the complimentary breakfast was so good every day too

the quality if the breakfast and the staff varied but overall we were very happy.

very accommodating with early check in and late check out.

it was just me and my 3 kidsin i felt very safe and at home

corona had their resteraunt and bar closed which is

too much shade around the pool area.

no continental breakfast. had to pay downstairs for coffee.

clean rooms, staff were kind to us! allowed us to have late check out.

it was very clean and spacious. i was allowed a late check out upon request.

late check out (11am) was nice

okay gym, good laundry, staff was excellent, breakfast was okay and the room was quiet.

gym was better than average, it had laundry facilities with free detergent, a beautiful pool, and restaurant/bar

they allow late check out

needed more towels at the pool.

pool was clean

i would have appreciated an easier to use laundry.

run down. not very clean. gym was old and broken down. breakfast was minimal. wifi was terrible

also charged me for a late check out that i did not ask for nor use

food kitchen staff lacked a customer service mindset and made me feel like a burden instead of an

no microwave in the rooms, the pool was closed down.

we were there for a funeral and they were nice enough to let us have an early check in so we could get dressed for the funeral

very clean. friendly staff. nice breakfast with plenty of options.

also, the staff on the phone was accommodating and responsive with arranging a late check out

allowed late check out

we did not get into the heated pool/hot tub but did sit around with our feet in and the garden area is very relaxing

breakfast was good and the lobby was very beautiful!

breakfast was very poor

staff for very helpful and any questions that we might have the breakfast they had was wonderful the food was really good the coffee was the best friendly helpful

allowed us early check in and late check out

i really like the variety of gym equipment!

room layout; breakfast; staff; board games for families; gym; across street from carta.

the gym was also well equipped for this level of hotel

room suite with full kitchen and stocked kitchenware

the staff were very considerate about giving us an early check in and late check out. thank you.

the pool was green

the pool is great and relaxing

staff was super friendly and cheerfully stored our bags on early check in

extremely nice and helpful staff. very good hot breakfast. small but nice gym.

we were also accommodated with our request for a late check out (which was helpful since my husband s business appointment took longer than

not having room service is understandable under the circumstances but nothing feels special for the regular

on site laundry

went to pool to see view but there wasn't one because fence was to high

pool

requested a late check in and asked that we would still get the balcony we asked for and were told it would be

we loved how the hotel had so much to offer including, restaurant, bar and outdoor amenities

the room service menu is not great

the location was great, very clean and good sized rooms. the rooftop bar was fun too.

pool area was nice

good value and great proximity to musc. accommodations for late check out, pillows.

when requested late check out which was free online declined request and attempted to charge $55 for late checkout

they always advertising complimentary late check out but i'm yet to get one .

i like the late check out time

asked for a late check out, got back to the room before the regular check out, and our key didn't work

i like the late check out

the breakfast is wonderful with pancakes and waffles selections boiled eggs etc

the hostess at the breakfast bar kept the area clean and well

currently do not have a buffet for breakfast, it's a bagged breakfast

staff was very helpful and friendly and breakfast was great